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ZK-SAM, ZK-SAMp,
ZK-MPS

User Manual

ZK Celltest, Inc.
256 Gibraltar Drive
Suite 109
Sunnyvale, CA 94089
(Tel) 408.752.0449 (Fax) 408.752.0477
Web: www.zk.com
e-mail: support@zk.com
Release Version: 9.2
Log Format Version 6.16
Release Date: April 27, 2007

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Summary of Contents for ZK ZK-SAM

  • Page 1: User Manual

    ZK-SAM, ZK-SAMp, ZK-MPS User Manual ZK Celltest, Inc. 256 Gibraltar Drive Suite 109 Sunnyvale, CA 94089 (Tel) 408.752.0449 (Fax) 408.752.0477 Web: www.zk.com e-mail: support@zk.com Release Version: 9.2 Log Format Version 6.16 Release Date: April 27, 2007...
  • Page 3: Table Of Contents

    Configurations ........................3 Features Table ......................3 Compatible Phones ....................3 Quick Start ..........................4 Voice Call Testing ....................4 Data Call Testing ....................4 ZK-SAM .........................5 ZK-SAMp .......................5 ZK-MPS ........................5 Operation & Screens ......................6 Status Elements .......................6 Compact Flash Memory Card ..............7 Phone 1, 2, 3, 4 and 5 Indicators ..............7 Removable Battery ..................7...
  • Page 4 EAMPS Summary ..................29 Phone Summary ..................30 Replay ........................30 Audible Alerts .......................32 Log Memory ......................32 Configuration Menus ....................33 Delete Log Files ..................33 Device Setup .....................33 Setting up a CDMA Phone ............34 Alerts Setup ....................35 Setting up a CDMA Phone for Data Testing ..........36 Data Testing: .................36 Auto Redial: ..................36 FTP Upload: ..................37...
  • Page 5 Appendix A - Cellsite File Format v4.2 1 ..............A-1...
  • Page 7: Installation

    ZK User Manual Installation Use supplied mount and screws to mount display Display cable Display GPS Antenna Power +12VDC (Unswitched) - Red Ignition Sense (Switched) - Yellow Phone connections Ground - Black P1/P4 P2/P5 P3/P6 (Fuse taps and fuses included in installation kit) Installation: Your unit came with the fused vehicle power assembly.
  • Page 8 ZK Celltest, Inc. Step 9 - Insert the mini-fused lead into the vehicle fuse position you selected in Step 7. Step 10 - Attach the Black lead of the Unit Power Assembly to a ground surface of the vehicle.
  • Page 9: Configurations

    ZK User Manual Configurations Features Table Below is a table of the Features and Options available on each of the three data collection products, ZK-SAM, ZK-SAMp and ZK-MPS. ZK-SAM ZK-SAMp ZK-MPS Port 1 Port 2 Port 3 Port 4 Port 5...
  • Page 10: Quick Start

    ZK Celltest, Inc. Quick Start NOTE: The Compact Flash memory card must be securely in its slot for the unit to function properly. When removing the Compact Flash card you must FIRST turn the unit off, otherwise you risk losing data and corrupting the compact flash card file system.
  • Page 11: Zk-Sam

    ZK User Manual ZK-SAM The vehicular only ZK-SAM can be configured with a choice of air inter- face technologies, phone-based scanners and up to three phone connec- tions. The ZK-SAM is typically used by Cellular Technicians to monitor and troubleshoot network and cell site related problems.
  • Page 12: Operation & Screens

    ZK Celltest, Inc. Operation & Screens Traffic Channel - Yellow Background Idle - White Background Power On/Off Escape Key Enter Key Volume Arrow Keys Backlight Speaker Phone Port Shift Key Indicator Function Keys # SATS Time Memory Marker Battery level...
  • Page 13: Compact Flash Memory Card

    Removable Battery The ZK-SAMp with the portability option comes with a removable battery. A fully charged battery will provide approximately five to seven hours of usage with the backlight turned off. Before removing the battery, make sure that external power is disconnected and the unit is turned off.
  • Page 14: Battery Level Indicator

    ZK Celltest, Inc. Battery Level Indicator NOTE: Valid for portable ZK-SAMp. A battery icon is used to indicate the current storage level of the main battery. The unit will power down when the battery has only five-percent charge remaining. When the battery goes below 20 percent chargeit will beep five times every two minutes.
  • Page 15: Summary Of Screens

    ZK User Manual Summary of Screens The summary table below shows all possible screens . 1: S ZK-SAM, ZK-SAM ZK-MPS D ABLE UMMARY OF CREENS Screen Options Required Description Name CDMA Summary CDMA Technology Phone data summary of actives, top...
  • Page 16: Main Menu

    ZK Celltest, Inc. Main Menu MAIN MENU V8.8 SAM-ALL Configuration . . . Utilities . . . Firmware Updates System Information The Main Menu is displayed after the unit is powered on and goes through it's start up procedure. The main menu contains the following functions:...
  • Page 17: Sam-All Screens

    ZK User Manual SAM-ALL Screens The SAM-ALL data screens will appear when SAM-ALL is highlighted in the Main Menu and the ENTER key is depressed. CDMA Summary Serving Channel data (zoom line) Active Agg. Ec/Io Hyperband Active Set Candidate Set...
  • Page 18 ZK Celltest, Inc. RxAGC (RSSI): The signal strength of the frequency channel in dBm. Agg EcIo: Represents the aggregate Ec/Io of the Active Set in dB. Tx Power: Transmit power of the phone in units of dBm. (Dis- played only when a call is in progress.) Tx Gain Adjust: Transmit gain adjust of the phone in units of dB.
  • Page 19: Evdo Summary Screen

    ZK User Manual EvDO Summary Screen With the EvDO option an additional summary screen is available. Since the EvDO phone is monitoriong both the CDMA channel and the EvDO chan- nel an additional summary screen is provided. Sector ID24 (hex)
  • Page 20: Cdma/Eamps Handoff

    ZK Celltest, Inc. CDMA/EAMPS Handoff An example of the CDMA/EAMPS Handoff screen is shown below. Serving Channel Prior soft/hard handoffs This screen shows the last 10 soft/hard handoffs. The information dis- played in the table is the last measured data just prior to the handoff.
  • Page 21: Evdo Handoffs

    ZK User Manual EvDO Handoffs The following EvDO handoff screen is displayed when performing EvDO testing. Sector ID24 (hex) SINR EvDO channel or Cellname TxPwr This screen shows the last 10 soft/hard EvDO handoffs. The information displayed in the table is the last measured data just prior to the handoff.
  • Page 22: Cdma Message Screen

    ZK Celltest, Inc. CDMA Message Screen An example of the CDMA Message screen is shown below. Current/serving channel data Reverse link Forward Link Traffic channel highlighted in yellow Scroll up/down to see up to 1001 messages The CDMA message screen displays the over-the-air messages. Uplink and downlink messages are colored.
  • Page 23: Cdma Evdo Message Screen

    ZK User Manual CDMA EvDO Message Screen With the EvDO option enabled an additional EvDO message screen is dis- played. Sector ID24 (hex) SINR EvDO channel or Cellname TxPwr The CDMA EvDO message screen displays the over-the-air messages. Uplink and downlink messages are colored. Voice channel messages are highlighted in yellow.
  • Page 24: Pn Call Follow Screen

    ZK Celltest, Inc. PN Call Follow Screen If the PN Scanner is set to the Call Follow mode, then the following screen will be available for display. This screen shows the current channel infor- mation in the top row, the Active Set information just below it, and under that one in the lower row, the Pilot Polluters and Missing Neighbors.
  • Page 25: Cdma Evdo Data Testing Screen

    ZK User Manual CDMA EvDO Data Testing Screen When performing an EvDO data test the following data testing screen is available. Sector ID24 (Hex) SINR EvDO channel or Cellname TxPwr • FTP DL IP: IP address of the phone under test •...
  • Page 26: Pn Scan Screen

    ZK Celltest, Inc. PN Scan Screen When the PN Scanner is set to scan user-settable channels, the following screen is available. Up to five CDMA carriers can be displayed on a single screen. The three strongest PNs along with their Ec/Io are displayed for each carrier. The top 25 PNs are logged for each carrier.
  • Page 27: Gsm Summary 1

    ZK User Manual GSM Summary 1 The following screen shows the measured data for GSM Summary 1. Serving channel data (zoom line) Serving Channel Serving and neighbor and neighbor RSSI channel, BSIC and RSSI Parameters shown are as follows: •...
  • Page 28: Gsm Summary 2

    ZK Celltest, Inc. GSM Summary 2 The following screen shows the measured data for GSM Summary 2. Serving channel data (zoom line) Serving Channel Cellname and neighbor RSSI and BSIC This screen displays the GSM serving channel and neighbors in tabular...
  • Page 29: Gsm Handoff

    ZK User Manual GSM Handoff An example of the GSM Handoff screen is shown below. Paging channel is in white Traffic channel is in yellow This screen shows the last 9 handoffs. The information displayed in the table is the last measured data just prior to the handoff.
  • Page 30: Gsm Messages

    ZK Celltest, Inc. GSM Messages An example of the GSM Messages screen is shown below. Paging channel is in white Traffic channel is in yellow Forward and reverse traffic channels are colored User can scroll to view last 1001 messages Over-the-air GSM messages are displayed and logged.
  • Page 31: Gsm Rssi/Bsic Scanning Screen

    ZK User Manual GSM RSSI/BSIC Scanning Screen This screen requires the GSM RSSI/BSIC scanning option to display. The following screen displays the GSM scanning information. Graph of strongest GSM channels Channel, BSIC and cellname The user can select to decode BSIC or not. The BSIC will not be displayed if the user chooses not to decode the BSIC.
  • Page 32: Gprs/Edge Data Testing Screen

    ZK Celltest, Inc. GPRS/EDGE Data Testing Screen An example of the GPRS/EDGE Data Testing screen is shown below. Serving channel Test Type Radio Link Layer Throughput and retries Application layer throughput Time slots used Three tests are performed http download, ftp upload and ftp download. The current average and peak values for the session are displayed and logged.
  • Page 33: Iden Summary 1 - Graph

    ZK User Manual iDEN Summary 1 - Graph An example of the iDEN Summary Graph screen is shown below. Channel RSSI Hyperband BSIC Cellname Neighbors SQE Values The screen elements consist of the following: • Hyperband: i = 800 MHz, k = 900 MHz •...
  • Page 34: Iden Summary 1 - Table

    ZK Celltest, Inc. iDEN Summary 1 - Table An example of the iDEN Summary Graph screen is shown below. Cell Name Channel Neighbors RSSI Scroll down to see more neighbors...
  • Page 35: Eamps Summary

    ZK User Manual EAMPS Summary If the phone switches to EAMPS mode then the screen automatically switches to show EAMPS data. Screen Elements Zoom Line: Control channels are shown as inverse video (light text on a dark background). Voice channels are shown as normal video (dark text on a light background).
  • Page 36: Phone Summary

    ZK Celltest, Inc. Phone Summary This screen displays key information for up to five phones simultaneously. The screen is a combination of text and graphics. Users can compare the performance of different systems and technologies or view data from mul- tiple phones on the same system.
  • Page 37 ZK User Manual To identify where you are in time press the Enter key (while in Replay mode) and the following screen will appear. The top half shows the events that have occured. The blue bar across the middle-bottom part of the screen indicates your current position in time rel- ative to the amount of data stored.
  • Page 38: Audible Alerts

    When an alert occurs a voice announcement is played through the display speaker. Log Memory Log data is stored directly to the compact flash card in the directory /zk/ logs. Data is stored in 30-minute or one-session-length files, whichever is less.
  • Page 39: Configuration Menus

    ZK User Manual Configuration Menus Some menu items may not appear if their associated option has not been purchased. For example, if you did not purchase the CDMA technology option then CDMA Cellnames will not appear in the menu. When CONFIGURATION is selected from the main menu, the following screen is displayed.
  • Page 40: Setting Up A Cdma Phone

    ZK Celltest, Inc. Setting up a CDMA Phone The following screen allows the user to set up a CDMA phone as Phone Two. DEVICE #1 SETUP Class: None Phone Scanner Type: CDMA GSM/UMTS iDEN Voice Auto Dial Setup . . .
  • Page 41: Alerts Setup

    ZK User Manual The call down length can be set differently for CDMA calls and analog calls. In some networks, when the phone is on an analog voice channel, the phone requires at least 10 seconds of call down time (time in idle mode) prior to initiating the next call in order to go back into digital mode.
  • Page 42: Setting Up A Cdma Phone For Data Testing

    ZK Celltest, Inc. Setting up a CDMA Phone for Data Testing NOTE: Data testing will NOT work when the phone is connected through a handsfree kit. Data testing will only work when the phone is directly connected to Phone Port 1 with the Dual-Port Data Cable.
  • Page 43: Ftp Upload

    FTP server. The user can change the size of the file that is used for the FTP upload. Note: The default password for the ZK Server is hidden. If you are using the ZK server service and your usage time runs out you need to contact ZK to extend the service. HTTP Test: The third of three data tests performed.
  • Page 44: Http Test Setup

    IP Address: 066.047.068.197 File: zkhttpdown.bin The unit ships with settings defaulted to the ZK HTTP servers. Ninety days of service come free with the purchase of the data testing feature. Addi- tional usage time for the ZK servers must be purchased.
  • Page 45: Dual-Port Setup

    This is NOT required for USB connected phones. This is only required for phones that connect to the RJ45 connectors or ones that use a serial to USB cable (for connecting a serial phone to the USB port on the ZK unit).
  • Page 46: Default Setup

    Default Setup . . .: This selection will default all of the data testing settings back to using the ZK Servers for FTP and HTTP (factory defaults). NOTE: Default settings will NOT work for the Link Setup. The “Link Setup” needs to be configured as it is dependent on the service provider and the phone.
  • Page 47 ZK User Manual The following screen shows the setup menu for a Retriever in the Follow_Mode. PHONE #1 SETUP Class: None Phone Scanner Type: Retriever GSM Scanner Follow Phone Port: None Missing Nbr Mode:USER T_DROP T_ADD Missing Nbr User Threshold(dB): -12...
  • Page 48: Setting Up The Comarco Hpn (Pn Scanner)

    Polluter. [-6 - (-10) = +4] As you can see, +4 is less than +5 so the PN is a Pilot Polluter. Setting up the Comarco HPN (PN Scanner) To setup the Comarco PN Scanner on the ZK-MPS select “Scanner” and “HPN” on the following screen. DEVICE #1 SETUP...
  • Page 49: Setting Up A Gsm Phone

    ZK User Manual Selecting the “Scan Channel List Setup” displays the following screen where the user can enter the channels to scan and the band. The unit will log the top 25 PNs in each channel. HPN SCAN CHANNELS SETUP...
  • Page 50 ZK Celltest, Inc. Alerts Setup - When you select the Alerts Setup . . . the following screen appears. ALERTS SETUP Type Sound ____________ _________ BER > 0 Tx Pwr > 0 Rx Qual > 0 Rx Level < 1...
  • Page 51: Setting Up A Gsm Phone For Gprs_Edge Data Testing

    ZK User Manual Setting up a GSM phone for GPRS_EDGE Data Testing The following screen allows the user to set up a GSM phone (Nokia 6230) for data call testing. The phone must be programmed for data testing serv- ice from the carrier.
  • Page 52: Ftp Download

    FTP server. The user can change the size of the file that is used for the FTP upload. Note: The default password for the ZK Server is hidden. If you are using the ZK server service and your usage time runs out you need to contact ZK to extend the service.
  • Page 53: Http Test

    IP Address: 066.047.068.197 File: zkhttpdown.bin The unit ships with settings defaulted to the ZK HTTP servers. Ninety days of service come free with the purchase of the data testing feature. Addi- tional usage time for the ZK servers must be purchased.
  • Page 54: Link Setup

    Default Setup . . .: This selection will default all of the data testing settings back to using the ZK Servers for FTP and HTTP (factory defaults). NOTE: Default settings will NOT work for the Link Setup. The “Link Setup” needs to be configured as it is dependent on the service provider...
  • Page 55: Setting Up The Gsm Scanner Phone

    ZK User Manual Setting up the GSM Scanner Phone By selecting the Scanner in the Phone Setup menu the following screen will appear. PHONE #3 SETUP Class: None Phone Scanner Type: Retriever GSM-Scanner GSM Scanner Scanning Setup . . .
  • Page 56: User-Defined Channels For Gsm Scanning

    ZK Celltest, Inc. User-defined channels for GSM Scanning By selecting “GSM Channel list . . .” on the previous screen the user can load in a defined channel list for the scanner to scan. GSM Channel List Default GSM Channel List...
  • Page 57: Setting Up An Iden Phone

    ZK User Manual Setting up an iDEN Phone In the Device Setup menu select ‘Phone’ and ‘IDEN’ as shown below. DEVICE #1 SETUP Class: None Phone Scanner Type: CDMA GSM/UMTS iDEN Voice Auto Dial Setup . . . The autodial can be set up and the phone number can be entered by the user.
  • Page 58: Gsm/Cdma/Iden Cell Site

    ZK Celltest, Inc. GSM/CDMA/iDEN Cell Site NOTE: A maximum of 3000 cellsite names can be stored. A three-sector cell will use three cellsite names. NOTE: On firmware versions prior to 8.0D the cell site file was called cellname.txt. This format has been changed to the new cellsite.txt file format.
  • Page 59 ZK User Manual The user selects the technology in the following screen. DEFAULT CELL SITE NAMES - TECHNOLOGY CDMA iDEN By selecting GSM in the previous screen the folowing screen appears. DEFAULT CELL SITE NAMES - BAND Cellular Cellular GSM-900 A...
  • Page 60 To export a cell- name file to the PC select Export and the file will be placed in the /ZK/ EXPORT directory on the Compact Flash card with the file name cellname.txt.
  • Page 61: Global Setup

    ZK User Manual Global Setup GLOBAL SETUP Auto Start : SAM -ALL Auto Keylock: OFF Auto Start This tells the unit to automatically go to the SAM-ALL screens or the Select Channel screens after the unit is powered on. You can disable this by selecting “Off”.
  • Page 62: Gps Setup

    Use the ENTER key to turn off GPS data collection by changing “YES” to “NO” for those times when you don't have GPS available, such as when using the ZK-SAMp in a building. Alternately, switch back to “YES” by hitting the ENTER key.
  • Page 63: Features

    CDMA data testing. To enable any of these features you must purchase the option from ZK Celltest. If you have purchased any of these options on a new unit or sent your unit in for a hardware upgrade along with buying any of these options then ZK will enable these features for you at the factory.
  • Page 64 ZK Celltest, Inc.
  • Page 65 4) Not all fields/options are supported by all products, for example RMS mapping software supports more fields/options than ZK-SAM. All files must comform to the ZK Celltest standard file format as defined elsewhere. For example all files must begin an appropriate @START line and end with an @END line.
  • Page 66 If the field is blank the value 000 will be reported/exported. NOTES: 1) Analog cellname look-up is not supported for RCU/ZK-SAM products. The fields may import and export but there is no reporting of cellname for Analog for RCU/ZK-SAM.

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