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SAFARI T-420 Installation Manual

Hard drive installation
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HARD DRIVE INSTALLATION AND CONTENT ACTIVATION GUIDE

Server Model Numbers T-420, T-400X, RM-400X, RM-640, RM-640X, RM-126X, WAN-880X, WAN-1240,
WAN-1212X

TABLE OF CONTENTS

Hard Drive Installation and Content Activation Guide ............................................................................................... 1
Table of Contents ................................................................................................................................................................. 1
Before You Begin: ................................................................................................................................................................. 2
Backing Up Data and Media .................................................................................................................................................. 3
Installing a Hard Drive .......................................................................................................................................................... 5
Part 1: Seat the Hard Drive ....................................................................................................................................................... 5
Part 2: Hard Drive Configuration .............................................................................................................................................. 9
Activating a Content Package or Add-On Package .............................................................................................................. 13
Adding a New Content Drive or CreationStation Drive to SAFARI Montage ........................................................................ 15
Part 1: Installing the Hard Drive ............................................................................................................................................. 15
Part 2: Confirming the New Content Drive or CreationStation Drive Installation ................................................................... 16
Part 3: Upgrading the SAFARI Montage software .................................................................................................................. 18
Part 4: Activating the New Content Package or CreationStation Add-On Package ................................................................ 19
Restoring Backup to a Different SAFARI Montage Server (DRIVE SWAP) ............................................................................ 22
Part 1: Upgrading the SAFARI Montage software ................................................................................................................. 22
Part 2: Backing Up Data and Media....................................................................................................................................... 22
Part 3: Installing the SAFARI Montage Server ........................................................................................................................ 22
Part 4: Activating Content Packages and Add-Ons ................................................................................................................. 22
Part 5: Restoring Data and Media from Backup ..................................................................................................................... 22
Part 6: Mapping Playlist Items ................................................................................................................................................ 23
Part 7: Test the System ........................................................................................................................................................... 24
Upgrading or Replacing Operating System Hard Drive ........................................................................................................ 24
Part 1: Upgrading the SAFARI Montage software ................................................................................................................. 24
Part 2: Backing Up Data and Media....................................................................................................................................... 24
G1250V01D
Page 1

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Summary of Contents for SAFARI T-420

  • Page 1: Table Of Contents

    Part 2: Hard Drive Configuration .............................. 9 Activating a Content Package or Add-On Package ......................13 Adding a New Content Drive or CreationStation Drive to SAFARI Montage ................ 15 Part 1: Installing the Hard Drive ............................. 15 Part 2: Confirming the New Content Drive or CreationStation Drive Installation ..............16 Part 3: Upgrading the SAFARI Montage software ........................

  • Page 2: Before You Begin

    Single OS Drive Upgrade for WAN-1240 ..........................27 BEFORE YOU BEGIN: • It’s important that you follow the steps outlined in this manual for optimal performance of your SAFARI Montage system. • We recommend that you perform a backup of your SAFARI Montage system prior to installing your new hard drive.

  • Page 3: Backing Up Data And Media

    BACKING UP DATA AND MEDIA We recommend that you back up your data and files regularly using the SAFARI Montage Data Recovery tool  found in Admin Data Recovery. Instructions for SAFARI Montage Data Recovery can be found in the Help section under “Backup and Data Recovery Guide”...
  • Page 4 Login Screen. Please save the images in the uploaded images list on the web page so they can be uploaded again if necessary. The SAFARI Montage Data Recovery  interface can be found in the Admin Data Recovery section. Instructions for SAFARI Montage Data Recovery can be found in the Help section under “Backup and Data...

  • Page 5: Installing A Hard Drive

    7. Reseat the remaining content or CreationStation hard drives, wait until they appear in the configuration utility and configure as shown on Page 9 “Hard Drive Configuration”. For T-420, T-400X, RM-400X, RM-640 and RM-640X: The operating system is on one hard drive. This drive is placed in the bay labeled 0.
  • Page 6 • Once you have confirmed the installation and configuration are accurate, you should return the original hard drive to SAFARI Montage if so directed or discard or reformat the original hard drive for use outside of the SAFARI Montage system.
  • Page 7 T-420 / T400X: Front Bezel Release Switch The operating system hard drive is in the top bay labeled 0. RM-440X / RM-640 / RM-640X: The operating system hard drive is in the top left bay labeled 0. WAN-880X: The two operating...
  • Page 8 WAN-1240: The two operating system hard drives are labeled 8 and 9 and are located here WAN-1212X / RM-126X: The two operating system hard drives are labeled 0 and 1 and are located here Step 3: Insert the new hard drive into an available bay. After you remove the bezel, you will see the drive bays.

  • Page 9: Part 2: Hard Drive Configuration

    PART 2: HARD DRIVE CONFIGURATION Step 1: Power up the server and access the configuration utility. Power up the server. Once the “Poweredge Expandable Raid Controller BIOS” message appears, Press “Ctrl+R” wait for the prompt, then press “C” to get to the “Virtual Disk Management” configuration utility. [NOTE: If you miss this prompt, you will need to press Ctrl+Alt+Del and reboot the server to get back to this option.] NOTE: If this is an operating system hard drive replacement, you may receive these messages:...
  • Page 10 Step 2: Using the arrow keys, select “Controller 0”. Step 3: Import Foreign Config. Press the “F2” key, to open the pop-up menu. Use the arrow keys to select “Foreign Config” and press “Enter”. Press the “Enter” key again to accept the default “Import” selection. G1250V01D Page 10...
  • Page 11 Step 4: Use the arrow keys to select the “Yes” box and press “Enter“. Step 5: Confirm that the hard drive has been added in the Controller menu under Physical Disks. The number at the end of the line will correspond to the bay number where you seated the hard drive. G1250V01D Page 11...
  • Page 12 NOTE: If you are replacing the operating system drives in a WAN-880x or WAN-1240 server, you will see both hard drives listed under Virtual Disk 0. If you are only replacing one drive in a RAID array pair (WAN-880x and WAN-1240 servers only), we recommend waiting until the RAID has been rebuilt before exiting the configuration utility.

  • Page 13: Activating A Content Package Or Add-On Package

    “Ping” tab in the Admin Settings Tools menu. If you are unable to connect your SAFARI Montage server to the internet, you will have to use the manual activation process. Details on this process can be found on the SAFARI Montage website at http://www.safarimontage.com/support/support.aspx?type=manual.
  • Page 14 Step 2: Assign new content to schools. If you are activating and assigning on a standalone server, assign packages to the school using the “Schools   Management” page found in Admin Settings School. In a single school environment, the new packages may be auto-assigned to the default school.

  • Page 15: Adding A New Content Drive Or Creationstation Drive To Safari Montage

    ADDING A NEW CONTENT DRIVE OR CREATIONSTATION DRIVE TO SAFARI MONTAGE PART 1: INSTALLING THE HARD DRIVE Step 1: Install the hard drive as shown on page 5 “Installing a Hard Drive”. NOTE: If you are installing more than one hard drive, install them all as shown on Page 5 “Installing a Hard Drive”.

  • Page 16: Part 2: Confirming The New Content Drive Or Creationstation Drive Installation

    Step 1: Access the Advanced Menu from the SAFARI Montage Console Menu. Enter “3” at the prompt and press “Enter”. Step 2: Access the System Information Menu from the SAFARI Montage Advanced Console Menu. Enter “1” at the prompt and press “Enter”.
  • Page 17 Step 4: Confirm that the new content package or CreationStation is listed. NOTE: If this is a WAN Manager Expansion Controller, you can move on to Part 3: Upgrading the SAFARI Montage Software, if necessary. While the Expansion Controller is updating, you can install the new hard drives in the Expansion Servers (see Page 5).

  • Page 18: Part 3: Upgrading The Safari Montage Software

    PART 3: UPGRADING THE SAFARI MONTAGE SOFTWARE If you received a software upgrade to your SAFARI Montage system, please follow the instructions for running the software upgrade once your hard drive has been installed. Instructions for installing the software upgrade can be found at http://www.safarimontage.com/support.

  • Page 19: Part 4: Activating The New Content Package Or Creationstation Add-On Package

    NOTE: If this is a WAN Manager with Expansion Server environment, you must synchronize the new packages on the Expansion Servers with the Expansion Controller as follows: Step 1: Access SAFARI Montage in a web browser and log in. ...
  • Page 20 Step 3: Expand the Content Packages list under each Volume to confirm that the new packages are available for activation. G1250V01D Page 20...
  • Page 21 Follow the instructions found on page 13 “Activating a Content Package or Add-On Package”. NOTE: If this is a WAN Manager with Expansion Server environment, check the “Expansion Servers” page   found in Admin Expansion Server Expansion Servers to note when the servers have reached 100% Synchronization.

  • Page 22: Restoring Backup To A Different Safari Montage Server (Drive Swap)

    Personalized Login Screen images If you find that you need to access data off the previous SAFARI Montage server, you can bring the new server down and temporarily bring the previous server back on the network so you can save that data. Once you have the data you need, power down and disconnect the previous server from the network and reconnect the new server.

  • Page 23: Part 6: Mapping Playlist Items

    If you are upgrading your SAFARI Montage system, you may have received upgraded content packages. After the restore, you may notice blank lines on the “Schools Management” page. You should un-assign these packages from your school and assign the new packages if necessary.

  • Page 24: Part 7: Test The System

    “Troubleshooting” section on page 26. UPGRADING OR REPLACING OPERATING SYSTEM HARD DRIVE The following sections explain how to upgrade or replace the operating system for your SAFARI Montage server. PART 1: UPGRADING THE SAFARI MONTAGE SOFTWARE If you received a software upgrade to your SAFARI Montage system, please follow the instructions for installing the software upgrade prior to performing the backup.

  • Page 25: Part 6: Mapping Playlist Items

    If you are also adding or changing the content hard drives in your SAFARI Montage system, you may have received upgraded content packages. After the restore, you may notice blank lines on the “Schools Management” page. You should un-assign these packages from your school and assign the new packages if necessary.

  • Page 26: Part 7: Test The System

    800.782.7230. When calling, please have both your server's serial number and service tag number available. Your  serial number can be found in the Help About section of the SAFARI Montage application and on the outside of your server, and your service tag number can be found on the back of the server. G1250V01D...

  • Page 27: Appendix

    To perform a single OS drive upgrade, perform the following: 1. Back up the SAFARI Montage server per the steps found on page 3 of this guide. 2. Remove both OS drives from bays 8 and 9 and them OS Drive 1 and OS Drive 2 respectively. Set these two drives aside.
  • Page 28 8. Exit the Virtual Disk Management Tool by press <ESC>, selecting Yes and pressing <Enter>. 9. Press <Ctrl><Alt><Del> when instructed to reboot the server with the new configuration. 10. Configure the Network Settings of the SAFARI Montage Server and test by accessing the SAFARI Montage web interface using the assigned network address.

This manual is also suitable for:

Rm-400xT-400xRm-640Rm-640xRm-126xWan-880x ... Show all

Table of Contents