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Summary of Contents for Petsafe SocialPet
- Page 1 SocialPet System Installation and Operations Guide Refer to the Quick Start Guide included with the system or read this entire guide before installation.
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Page 2: Table Of Contents
FCC COMPLIANCE ..................................4 CUSTOMER CARE ..................................4 Disclaimer ....................................4 Definitions ....................................4 Getting Started ..................................5 SocialPet Setup ................................... 5 STEPS TO SET UP CAMERA .............................. 5 SocialPet Installer................................6 Lanuch Setup ................................... 7 Connecting the Camera…………..………………………………………………………………………………………………………………………………..8 Detecting theCamera……..………………………………………………………………………………………………………………………………………..9 Name Your Camera ............................... - Page 3 FIgure 18. Exit Setup……………………………………………………………………………………………………………………………….14 Figure 19. Welcome to SocialPet……………………………………………………………………………………………………………15 Figure 20. Video Displayed………………………………………………………………………………………………………………………15 Figure 21. Give Treat……………………………………………………………………………………………………………………………….16 Figure 22. Upload Message………………………………………………………………………………………………………………………16 Figure 23. SocialPet Comments and Photo Stream…………………………………………………………………………………..17 Figure 24. Invite Friends…………………………………………………………………………………………………………………………...18 Figure 25. Feeding Schedule……………………………………………………………………………………………………………………..19 Figure 26. Schedule Updated Successfully…………………………………………………………………………………………………19...
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Page 4: Fcc Compliance
Call toll-free Monday - Friday 8 AM - 8 PM and Saturday 9 AM – 5 PM EST. SocialPet does NOT have a specific category at this time so just press any number and you will be directed to the... -
Page 5: Getting Started
Please refer to the Quick Start Guide for easy setup instructions. You can refer to this manual should you encounter any issues or failure to setup through the setup wizard. SocialPet Setup STEPS TO SET UP CAMERA Open Firefox or Google Chrome and go to https://socialpet.petsafe.net... -
Page 6: Socialpet Installer
On the following screen, click Setup for either Windows or Mac. Figure 3. Starting Setup An exe installer should begin to download. Depending on your browser you may see the SPsetupinstaller.exe in the lower left or top right corner or in your downloads file. Figure 4. SocialPet Installer... -
Page 7: Lanuch Setup
Once it has finished downloading, the SocialPet Icon will appear on the installer. Click the installer to launch setup. Figure 5. Installer Download Complete The setup wizard will launch. Click Let’s get started! Figure 6. Setup Wizard... -
Page 8: Connecting The Camera
Connecting the Camera The next screen will instruct you to plug your camera into your router. It is best to use a router that supports Universal Plug and Play (UPnP), but there are steps you can perform to manually setup the camera on a non-UPnP router. Under advanced settings, the wizard will walk you through those steps. -
Page 9: Detecting Thecamera
Detecting the Camera After you click Connect, you should see the camera found message. Do not unplug the camera, close the browser or the exe window or it will cancel the setup. Figure 8. Configuring Camera Live video from your camera should appear on the screen. Click Next. If you do not see live video please refer to the FAQ/Troubleshoot section! Do not move forward. -
Page 10: Name Your Camera
Wi-Fi access points in range. You may have to scan twice to obtain your available networks, depending on the speed of your internet connection and the amount of Wi-Fi networks in your area. If you decided to keep the camera plugged into Ethernet, you can setup Wi-Fi later in the SocialPet Facebook app! - Page 11 Figure 11. Scan for Wi-Fi Networks Fig. 12 List of Available Wi-Fi Networks Click on your Wi-Fi network and enter your network password. Click Save Wi-Fi Settings. Setup will now finalize. The camera will determine your networks encryption type. DO NOT change this setting.
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Page 12: Advanced Router Setup
Fig. 13 Finalize Camera Setup Advanced Router Setup If your router is not detected as a UPnP router, you will see the popup below. Follow the directions provided to port forward your router. Figure 14. Advanced Camera Setup How-to... -
Page 13: Testing The Port Forward
Save the Camera IP, Port #, and Open Router information. You will need them in the following steps. Read the instructions next to *Important* to continue with advanced setup. Fig. 15 Advanced Setup Instructions After reading the instructions, click on your router number under Open Router. You will be taken to your router where you will be able to set the IP address and port number (noted in center of this screen) into your port forward table. -
Page 14: Exit Setup
Fig. 16 Test your Port Forward When your port forward was successful, you will see the camera connection successful popup. Click Ok. Fig 17. Camera Connection Successful Follow the instructions on this page and click Exit Setup. -
Page 15: Socialpet Application
Fig. 18 Exit Setup Return to SocialPet in your web browser and click Existing User. OR you can go to your Facebook page, search apps for SocialPet by PetSafe, and start seeing, treating, and sharing for this application. Fig. 19 Welcome to SocialPet... -
Page 16: Give Treats And Take Photos
Fig. 20 Video Displayed Giving Treats and Taking Photos Click Give Treat to operate the treat dispenser. Fig. 21 Give Treat... - Page 17 Comments section/ photo stream below the video screen as well as on your Facebook newsfeed. Fig. 23 SocialPet Comments & Photo Stream Want to watch your pet play with toys? You can also buy treats and toys from this application. Click on the Buy Treats or Buy Toys button.
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Page 18: Inviting Friends
Click Invite for each friend. Your friend will be sent a Facebook request to join your SocialPet camera. Once your friends have accepted your request, you can review their access levels to your SocialPet System. The default permissions for friends are: give treat, take photo, post to wall. You can uncheck and check the appropriate access you... -
Page 19: Feeding Schedule
To change your pet’s feeding schedule, click on the arrows next to Start Time, End Time, and Maximum Treats. Click Set Schedule. Fig. 26 Schedule Updated Successfully After setup, you can change your pet’s SocialPet picture. Click the shadow dog to change the photo. -
Page 20: Camera & Treat Dispenser Information
You are able to set certain permissions for use of your camera and treat dispenser. Give treat, take photo, and post are default settings. However you can also give access to pan/tilt camera and power on/off camera to your friends. Friends you have invited to your SocialPet camera appear below the Comments section Treat Schedule Below the Manage Friends section, you can add a treat/feeding schedule for your pet. - Page 21 Your camera may lose its settings if it is unplugged from the outlet. To turn your camera off, you should always do so via the SocialPet application. This will prevent your camera from losing its settings the next time it is turned off.
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