Genban IP8820 Installer's Manual
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Genban IP8820 Installer's Manual

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IP Phone
Installer Guide
IP8820/IP8830/IP8840
SIP (Session Initiation Protocol)
GENBAND Call Servers
Please read this manual carefully before installation.
Retain it for future reference.

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Summary of Contents for Genban IP8820

  • Page 1 IP Phone Installer Guide IP8820/IP8830/IP8840 SIP (Session Initiation Protocol) GENBAND Call Servers Please read this manual carefully before installation. Retain it for future reference.

  • Page 2: Regulatory And Safety Notices

    911, and compliance with state and/or federal E-911 MLTS laws is the sole responsibility of the purchaser of this phone. Privacy: IP8820/IP8830/IP8840 implements security and encryption technologies however, privacy of communications may not be ensured when using this telephone. Copyright © 2010 GENBAND. All Rights Reserved This material is copyrighted by GENBAND.
  • Page 3  Do not use during lightning storms. Lightning presents a potentially lethal shock hazard.  Clean the IP8820/IP8830/IP8840 with a soft dry cloth; do not use liquid cleaners.  Always use caution when connecting to AC power. Use only with a properly grounded standard AC power outlet.

  • Page 4: Table Of Contents

    IP8820/IP8830/IP8840 Installer Guide Table of Contents Introducing the IP8820/IP8830/IP8840 ..............1 1.1 The IP Phone IP8820/IP8830/IP8840 Overview...............1 1.2 Flexible Buttons ........................4 1.3 LCD (Liquid Crystal Display) and Menus ................5 Installing the IP8820/IP8830/IP8840...............6 2.1 Connecting the IP Phone ....................6 2.2 Attaching the Foot Stand....................7 2.3 Connecting an Expansion Module ..................8...
  • Page 5 IP8820/IP8830/IP8840 Installer Guide 3.5.2.4 Backup Proxy Port ......................34 3.5.2.5 Local UDP Port ....................... 35 3.5.2.6 RTP Start Port......................... 35 3.5.2.7 Proxy Registration ......................36 3.5.2.8 Register Expires ......................36 3.5.2.9 VMS Address ........................36 3.5.2.10 Domain..........................37 3.5.2.11 STUN Server........................37 3.6 Phone Settings .......................38...
  • Page 6 IP8820/IP8830/IP8840 Installer Guide 3.7.7 Anonymous Call Block.....................60 3.8 Phone Book ........................60 3.8.1 Adding a Phone Book Record .................61 3.8.2 Editing a record......................61 3.8.3 Deleting a Phone Book Record ................62 3.8.4 Deleting All Records ....................63 3.8.5 Searching the Phone Book ..................63 3.8.6...
  • Page 7 IP8820/IP8830/IP8840 Installer Guide Troubleshooting ....................111 6.1 Information ........................111 6.2 Troubleshooting Guide....................112...

  • Page 8: Introducing The Ip8820/Ip8830/Ip8840

    1. Introducing the IP8820/IP8830/IP8840 1.1 The IP Phone IP8820/IP8830/IP8840 Overview The LG-Ericsson IP phones (IP8820, IP8830 and IP8840) are Internet Protocol (IP) phones designed to support hosted telephony services over a managed IP network. Based on the open standard Session Initiation Protocol (SIP), IP8800 series phones interoperate and exchange signaling messages with SIP call servers, proxies and gateways to establish, maintain and terminate calls.
  • Page 9 Wireless network, WiFi, support (LIP8830 and LIP8840 only) 3-Way conference, centralized or local For ease of use, the IP8820, IP8830 and IP8840 are equipped with fixed buttons, flexible (programmable) buttons, an LCD display, softkeys, menu navigation buttons, and a dial pad.
  • Page 10 IP8820/IP8830/IP8840 Installer Guide WiFi / Bluetooth MWI LED Module connector Handset LCD(240x56) Speaker Headset Microphone Figure 1.1-2 IP8830 WiFi / Bluetooth Module connector Handset MWI LED LCD(240x144) Speaker Headset Microphone Figure 1.1-3 IP8840 Number Function Left button- When appears in the bottom-left corner of the LCD, the previous menu may be selected with the left navigation button.

  • Page 11: Flexible Buttons

    Flexible buttons with Red/Green LEDs- Assign as Line or feature in Phone configuration. Default assignments for buttons 1 and 2 are primary and secondary Line appearance for the extension. IP8820 has 12-flexible buttons. IP8830 has 24- flexible buttons. IP8840 has 10-flexible buttons.

  • Page 12: Lcd (Liquid Crystal Display) And Menus

    The IP8820, IP8830, and IP8840 phones each have an LCD used to display information to the user. The IP8820 has a 240 by 42 dot graphic LCD. The IP8830 has a 240 by 56 dot graphic LCD. The IP8840 has a 240 by 144 dot graphic LCD. The IP8830 and IP8840 have a top-bar status line to display icons, date and time.

  • Page 13: Installing The Ip8820/Ip8830/Ip8840

    IP8820/IP8830/IP8840 Installer Guide 2. Installing the IP8820/IP8830/IP8840 2.1 Connecting the IP Phone The figure below shows the cable connections for your IP Phone. The LAN and desktop PC connections employ standard Category 5 cables terminated with RJ-45 connectors. The IP8800 series phones support PoE (Power over Ethernet) in accordance with the IEEE-802.1af...

  • Page 14: Attaching The Foot Stand

    IP8820/IP8830/IP8840 Installer Guide RJ-45 Pin Assignments LAN port PC port Pin 1 = TX+ Pin 1 = RX+ Pin 2 = TX- Pin 2 = RX- Pin 3 = RX+ Pin 3 = TX+ Pin 4 = optional: 48V (or GND)

  • Page 15: Connecting An Expansion Module

    IP8820/IP8830/IP8840 Installer Guide angle angle Figure 2.2-1 Installing the Foot Stand 2.3 Connecting an Expansion Module The IP Phone can be equipped with two 12-button Expansion Modules to increase the number of flexible buttons available to the user. With the Expansion Module, the number of buttons...

  • Page 16: Bluetooth Module Installation

    IP8820/IP8830/IP8840 Installer Guide Both models connect to and receive power from the IP8800 series phone. Installation for both models is described below.  Disconnect the IP phone from power and the LAN  Remove the Foot Stand from the IP phone ...

  • Page 17: Wifi Module Installation

    IP8820/IP8830/IP8840 Installer Guide Phone, make sure the LAN and power connections are disconnected from the phone, see section 2.1. To install the Bluetooth module:  Disconnect the IP Phone from power and the LAN.  Remove cover from the option module slot behind and below LCD.

  • Page 18: Wall Mounting

    IP8820/IP8830/IP8840 Installer Guide 2.6 Wall Mounting The IP8800 series phones incorporate wall mounting in the base of the phone housing. Using the instructions below and Figure 2.6-1, wall mount the LIP-8000 phone.  Mark and drill two 7 mm holes for plastic wall anchors with a vertical separation of 10 cm.

  • Page 19: Provisioning The Ip8820/Ip8830/Ip8840

    IP8820/IP8830/IP8840 Installer Guide 2.7 Provisioning the IP8820/IP8830/IP8840 IP8820, IP8830 and IP8840 phones support ‘plug and play’ installation employing the automated provisioning process described in Appendix F. After connecting to the LAN, desktop PC and power, refer to section 2.1, the IP phone retrieves LAN settings including IP address, subnet mask and default gateway address from the local DHCP (Dynamic Host Control Protocol) server.

  • Page 20: Using The Lcd Configuration Menu

    Installer Guide 3. Using the LCD Configuration Menu This chapter provides detailed information to configure the IP8820, IP8830 and IP8840 phones using the LCD Configuration Menu. The LCD displays the configuration menu and softkey functions. The softkeys and dial pad select menu items and input values. A configuration...
  • Page 21 IP8820/IP8830/IP8840 Installer Guide Configuration Menu 1. Network Mode 2. IP Address 1.Network Configuration 3. Subnet Mask 4. Default Gateway 5. Primary DNS Address 1. VLAN Priority (LAN) 6. Secondary DNS Address 2. VLAN ID (LAN) 7. MAC Address 3. VLAN Priority (PC) 4.

  • Page 22: Navigating The Lcd Configuration Menu

    IP8820/IP8830/IP8840 Installer Guide 3.1 Navigating the LCD Configuration Menu The IP phone must be idle to access the configuration menu and may be password protected (Locked). If locked, advanced configuration parameters can be viewed however, data entry is not possible. Refer to section 3.3.

  • Page 23: Lock/Unlock Configuration

    IP8820/IP8830/IP8840 Installer Guide Prior to saving an entry, you may discard changes by pressing the left navigation button, , to move to the previous menu, or press the Settings ( ) button to exit the Settings menu. 3.3 Lock/Unlock Configuration The LCD Configuration Menu can be protected for security using a four to eight digit password.

  • Page 24: Network Configuration

    IP8820/IP8830/IP8840 Installer Guide  To confirm your password, input the new password Jan 17 4:32 again and press the [OK] softkey to save your Enter password again entry.  Change  Move to another parameter with the navigation buttons and continue the session or press the Settings (...

  • Page 25: Network Mode

    IP8820/IP8830/IP8840 Installer Guide 3.4.1 Network Mode The IP phone is capable of obtaining all of its IP configuration data from a DHCP server. When a DHCP server is not available, static addressing is used for the Network Mode. Selecting static...

  • Page 26: Subnet Mask

    IP8820/IP8830/IP8840 Installer Guide Settings ( ) button to exit the configuration session. The IP address can be changed only in static mode and not if DHCP mode is active. In DHCP mode, the IP phone retrieves an IP address from the DHCP server.

  • Page 27: Primary Dns Address

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 4.Default Gateway using the [Next]-[Previous] softkeys and press the [OK] softkey.  Input the Default Gateway IP address using the dial Jan 17 4:32 pad and press the [OK] softkey to save your entry.

  • Page 28: Mac Address

    IEEE 802.1p/Q standard. Separate VLAN tags are assigned for the IP Phone PC port and the LAN (voice) port. With a VLAN Id assigned, only frames with the assigned Id are accepted, and all SIP and voice frames sent by the IP8820, IP8830 and IP8840 include the VLAN Id assigned to the LAN port.

  • Page 29: Vlan Priority (Lan)

    3.4.8.1 VLAN Priority (LAN) The VLAN Priority (LAN) establishes the priority for Ethernet frames from the IP8820, IP8830 and IP8840 voice port including signaling and voice packets. Setting the VLAN ID to zero (0) disables VLAN framing and the IP Phone uses only standard Ethernet frames.

  • Page 30: Vlan Priority (Pc)

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 1.Network Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.  Press the digit, or move the cursor to 8.VLAN Settings using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 31: Vlan Id (Pc)

    IP8820/IP8830/IP8840 Installer Guide 3.4.8.4 VLAN ID (PC) The VLAN ID (PC) assigns the identification for Ethernet frames for the IP Phone PC port. Setting VLAN ID to zero (0) disables VLAN framing and the IP Phone uses only standard Ethernet frames.

  • Page 32: Sip Configuration

    IP8820/IP8830/IP8840 Installer Guide  Select the desired softkey ([Yes] or [No]) to enable Jan 17 4:32 or disable CDP. Enable CDP  Move to another parameter with the navigation Current value is ’Yes’ Clear buttons and continue the session or press the...

  • Page 33: Proxy Port

    IP8820/IP8830/IP8840 Installer Guide  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 2.SIP Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 34: Display Name

    IP8820/IP8830/IP8840 Installer Guide Settings ( ) button to exit the configuration session. Changing the Proxy Port requires a reboot of the IP Phone; when you leave the menu, you will receive a reboot notice. The IP Phone must reboot to utilize the new values entered.

  • Page 35: Authentication User Name

    IP8820/IP8830/IP8840 Installer Guide  Enter the line button number or move the cursor using the [Next]-[Previous] softkeys and press the [OK] softkey to select a line button.  Press the digit, or move the cursor to 4.Name using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 36: Authentication Password

    IP8820/IP8830/IP8840 Installer Guide 3.5.1.6 Authentication Password Authentication of the line appearance with the SIP call server uses the Authentication Password in conjunction with the user name. To assign the Authentication Password:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure.

  • Page 37: Line Type

    IP8820/IP8830/IP8840 Installer Guide  Move to another parameter with the navigation buttons and continue the session or press the Settings ( ) button to exit the configuration session. 3.5.1.8 Line Type Each line button represents a SIP user id or account in the call server. A line must have a Line Type assignment.

  • Page 38: Madn Directory Number

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 1.Line Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.  Enter the line button number or move the cursor using the [Next]-[Previous] softkeys and press the [OK] softkey to select a line button.

  • Page 39: Extension For Dss Line

    IP8820/IP8830/IP8840 Installer Guide 3.5.1.10 Extension for DSS Line A DSS/BLF Line requires entry of the associated extension number. Note do not assign a DSS extension number for a private or shared line type. Also, do not assign an Authorization Name and Password, see sections 3.5.1.5...

  • Page 40: Outbound Proxy Port

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 2.Outbound Proxy Addr. using the [Next]- [Previous] softkeys and press the [OK] softkey.  Input the Outbound Proxy Address using the dial Jan 17 4:32 pad and press the [OK] softkey to save your entry.

  • Page 41: Backup Proxy Port

    IP8820/IP8830/IP8840 Installer Guide  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 2.SIP Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 42: Local Udp Port

    IP8820/IP8830/IP8840 Installer Guide 3.5.2.5 Local UDP Port The Local UDP Port defines the port, normally 5060, the IP Phone uses to send and receive SIP signaling packets. In some instances, particularly when behind a firewall, the normal port may not be available. If port 5060 is not available, a different port can be defined.

  • Page 43: Proxy Registration

    IP8820/IP8830/IP8840 Installer Guide 3.5.2.7 Proxy Registration If Proxy Registration is set to [Yes], the IP Phone will register with the appropriate call or proxy server upon initial power-up, during a reboot and at periodic intervals based on the timer defined section 3.5.2.8.

  • Page 44: Domain

    IP8820/IP8830/IP8840 Installer Guide  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 2.SIP Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 45: Phone Settings

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 2.SIP Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.  Press the digits , or move the cursor to 12.Stun Server using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 46: Ring Setting

    IP8820/IP8830/IP8840 Installer Guide  Press the [Down] softkey to decrease the contrast, Jan 17 4:32 or press the [Up] softkey to increase the contrast. LCD Contrast □□□□  Move to another parameter with the navigation Down buttons and continue the session or press the Settings ( ) button to exit the configuration session.

  • Page 47: Delayed Ring

    IP8820/IP8830/IP8840 Installer Guide  Press the Settings ( ) button.  Press the digit, or move the cursor to 3.Phone Settings using the [Next]-[Previous] softkeys and press the [OK] softkey.  Press the digit, or move the cursor to 2.Ring Setting using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 48: Ringer Off

    3.6.4 Headset Auto Mode IP8820, IP8830 and IP8840 phones support use of a headset that has a standard 2.5 mm plug. With Headset Auto Mode enabled, pressing a line button automatically connects audio to the headset. Also, redial, Speed dial, Speed number dialing and click-to-call places calls with audio through the headset.
  • Page 49 IP8820/IP8830/IP8840 Installer Guide Table 3.6.5-1 Flexible Button Functions Feature Description No Function Unassigned Speed Dial Function Dials the assigned number Phone Book Function Views the personal phone book Call Log Function Views the call log list Mute Function Toggles the Mute feature on and off...

  • Page 50: Time Configuration

    For proper operation, Flexible button 1 should be assigned as the user’s primary extension line appearance. The IP8820 has 12 flexible buttons, the IP8830 has 24 flexible buttons and the IP8840 has 10 Flexible buttons. Up to two Expansion Modules may be connected to the IP Phone.

  • Page 51: Time Zone

    IP8820/IP8830/IP8840 Installer Guide  Input the SNTP Server Address using the dial pad Jan 17 4:32 and press the [OK] softkey to save the entry. SNTP Server Address clock.via.net  Move to another parameter with the navigation  Mode buttons and continue the session or press the Settings ( ) button to exit the configuration session.

  • Page 52: Time Format

    IP8820/IP8830/IP8840 Installer Guide  Press the [Yes] softkey to enable DST Auto Jan 17 4:32 Adjustment, or press the [No] softkey to disable DST Auto Adjustment Current value is ‘Yes’ DST Auto Adjustment. Next  Move to another parameter with the navigation...

  • Page 53: S/W Update

    HTTPS Verification settings and DHCP Options can be viewed and changed. 3.6.7.1 Provisioning Type The IP8820/IP8830/IP8840 supports two provisioning protocols: Trivial File Transfer Protocol (TFTP) – a simple transfer mechanism using UDP but lacks security and TFTP ports are often blocked at firewalls.

  • Page 54: Tftp Server Address

    IP8820/IP8830/IP8840 Installer Guide 3.6.7.2 TFTP Server Address With TFTP provisioning selected, the IP address or FQDN of the TFTP server must be defined. The TFTP Server Address may be retrieved automatically from the DHCP server or set manually. To enter a TFTP Server Address: ...

  • Page 55: Username

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 3.HTTPS Provisioning using the [Next]- [Previous] softkeys and press the [OK] softkey.  Press the digit, or move the cursor to 1.Provisioning URL using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 56: Password

    IP8820/IP8830/IP8840 Installer Guide 3.6.7.3.3 Password In some cases, the HTTP/HTTPS server requires a Username (Id) and Password for authentication prior to allowing file access. To set the Password:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure.

  • Page 57: Certificate Verification

    IP8820/IP8830/IP8840 Installer Guide  Input the DHCP option, 1 to 255, using the dial pad, Jan 17 4:32 and press the [OK] softkey to save your entry. DHCP Option Number  Move to another parameter with the navigation  Clear...

  • Page 58: S/W Download Flag

    IP8820/IP8830/IP8840 Installer Guide 3.6.7.4 S/W Download Flag When Power is applied or a reboot is processed, the IP-Phone automatically checks and downloads IP Phone Software from the defined provisioning server. The IP Phone will download software if the software versions are different and the S/W Download flag is enabled.

  • Page 59: Dhcp Option

    IP8820/IP8830/IP8840 Installer Guide  Press the [Yes] softkey to enable the Configuration Jan 17 4:32 Download, or press the [No] softkey to disable the Config Download Flag Current value is ‘Yes’ Configuration Download. Next  Move to another parameter with the navigation...

  • Page 60: Speed Number

    IP8820/IP8830/IP8840 Installer Guide To activate this feature, the LCD password must be set, refer to section 3.3 and Lock Outgoing Call must be enabled. Jan 17 4:32 Enter Password  Clear To enable/disable the Lock Outgoing Call feature:  Press the Settings ( ) button.

  • Page 61: Ip8830 And Ip8840 Bluetooth Support

    IP8820/IP8830/IP8840 Installer Guide To enable/disable the Key Tone:  Press the Settings ( ) button.  Press the digit, or move the cursor to 3.Phone Settings using the [Next]-[Previous] softkeys and press the [OK] softkey.  Press the digits, or move the cursor to 10.Key Tone using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 62: Connect Or Disconnect A Paired Headset

    IP8820/IP8830/IP8840 Installer Guide  If no headsets are paired with the IP Phone, press Jan 17 4:32 the [Search] softkey, the IP Phone will search for No Paired Headset nearby Bluetooth headsets. If one or more Clear Search Bluetooth headsets are already paired with the IP Phone, press the [] softkey and select the [Add] softkey to add another headset.

  • Page 63: Deleting A Headset From The Paired List

    IP8820/IP8830/IP8840 Installer Guide  Move to another parameter with the navigation buttons and continue the session or press the Settings ( ) button to exit the configuration Jan 17 4:32 session. Headset is connected Next An asterisk, , displays in front of the current headset selection.

  • Page 64: Language

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move cursor to 2.Local Device Jan 17 4:32 Info using the [Next]-[Previous] softkeys, and press TI-IPP 00:12:34:56:78:AB the [OK] softkey. Next  Move to another parameter with the navigation buttons and continue the session or press the Settings ( ) button to exit the configuration session.

  • Page 65: Call Waiting

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 1.Do Not Disturb using the [Next]-[Previous] softkeys and press the [OK] softkey.  Press the [Yes] softkey to enable DND, or press Jan 17 4:32 the [No] softkey to disable DND.

  • Page 66: Call Hold Ringback

    IP8820/IP8830/IP8840 Installer Guide  Press the [Yes] softkey to enable Call Waiting Jan 17 4:32 Tone, or press the [No] softkey to disable Call Call Waiting Tone Current value is ‘Yes’ Waiting Tone. Next  Move to another parameter with the navigation...

  • Page 67: Auto Answer

    IP8820/IP8830/IP8840 Installer Guide 3.7.6 Auto Answer When idle, the IP Phone can connect an incoming caller to the speakerphone or headset automatically. To enable/disable Auto Answer:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure.

  • Page 68: Adding A Phone Book Record

    IP8820/IP8830/IP8840 Installer Guide 3.8.1 Adding a Phone Book Record To add a new contact:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 5.Directory using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 69: Deleting A Phone Book Record

    IP8820/IP8830/IP8840 Installer Guide softkeys.  Press the [Edit] softkey after moving to the next Jan 17 4:32 group of softkeys using the right navigation button, Phone Book (Page 1) >(01) Tom, 5555598 Delete Edit  Enter the new Name for the contact and press the...

  • Page 70: Deleting All Records

    IP8820/IP8830/IP8840 Installer Guide 3.8.4 Deleting All Records To delete all Phone Book records:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 5.Directory using the [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 71: Default

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 5.Directory using the [Next]-[Previous] softkeys and press the [OK] softkey.  Press the digit, or move the cursor to 1.Phone Book using the [Next]-[Previous] softkeys and press the [OK] softkey.
  • Page 72 IP8820/IP8830/IP8840 Installer Guide Call Server Address settings Software Update settings Default settings To reboot the IP Phone:  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 9.Reboot using the [Next]-[Previous] softkeys,...

  • Page 73: Using Web Manager For Configuration

    IP8820/IP8830/IP8840 Installer Guide 4. Using Web Manager for Configuration The Web Manager is a web-based tool for configuring the IP Phone parameters. The Web Manager has access to parameters not available through the LCD Configuration Menu. Appendix A includes information on parameter availability. In addition to remote access to the IP Phone configuration, Web Manager is a more convenient tool when configuring a number of IP Phones or parameters of a single IP Phone.
  • Page 74 IP8820/IP8830/IP8840 Installer Guide  Click LOGIN; the password page displays as below.  Enter a valid User name and Password to display the Web Manager Site map shown in Figure 4-1. The default User name is private and the Password is lip.

  • Page 75: Voip Configuration

    IP8820/IP8830/IP8840 Installer Guide 4.2 VoIP Configuration Figure 4.2-1 VoIP Configuration...
  • Page 76 IP8820/IP8830/IP8840 Installer Guide At the top of the VoIP screen is a table indicating the SIP lines available. Selecting a line from the list will display the characteristics assigned for the line. Within the VoIP screen, adjustable parameters are: Line based parameters o Proxy Server Address is the IP address or FQDN of the SIP call server or SIP proxy.
  • Page 77 IP8820/IP8830/IP8840 Installer Guide o Codec selects the priority for audio codecs. o Centralized Conference This parameter enables or disables server control and processing of conferences. When enabled, the server provides a single RTP stream for the conference. When disabled, the IP Phone processes separate RTP streams for each participant, maximum 3-parties.

  • Page 78: Lan Configuration

    IP8820/IP8830/IP8840 Installer Guide 4.3 LAN Configuration Figure 4.3-1 LAN Configuration When the WiFi Module is installed, refer to section 5 for LAN Configuration. When the WiFi module is not installed, the LAN screen adjustable parameters are: LAN Configuration o Network Selection is the IP address mode for the IP Phone. The radial button selects static or DHCP address mode.
  • Page 79 IP8820/IP8830/IP8840 Installer Guide To modify the Network Selection (IP address mode):  Select the radial button for Static or DHCP address assignment.  When complete, select the button to load new values to the IP Phone memory. To modify any of the addressing information ...

  • Page 80: Call Preferences

    IP8820/IP8830/IP8840 Installer Guide 4.4 Call Preferences Figure 4.4-1 Call Preferences The IP Phone supports various user preferences as listed below. Call Preferences o Caller ID Blocking enables and disables blocking the outgoing caller id. When enabled, the IP Phone sends the anonymous id.
  • Page 81 IP8820/IP8830/IP8840 Installer Guide o Message Waiting Tone, when enabled, stutter dial tone notifies the user a new message is waiting. Stutter dial tone notification is in addition to the visual flashing Message LED notification. o Auto Answer, when enabled, will activate the speakerphone or headset automatically if an incoming call is received.

  • Page 82: Dial Plan

    IP8820/IP8830/IP8840 Installer Guide 4.5 Dial Plan The IP Phone incorporates a Dial Plan, which monitors the user-dialed digits for patterns matching the dial plan number. If a match occurs, the phone modifies the digits and processes the call using instructions in the dial plan. Either a Routing Table or a Digit Map Table defines the dial plan.
  • Page 83 IP8820/IP8830/IP8840 Installer Guide Pause defines the position in the number where, if matched, the phone will pause for additional digits before processing the call. The pause duration is programmable under the [Dial] section of the configuration file and has a default of 3 seconds.

  • Page 84: Digit Map Table

    IP8820/IP8830/IP8840 Installer Guide Dial Tone Customer requirements: To provide second dial tone after a ‘9’ is dialed, establish a Dial Plan as below. Number TRNC Post Pause Extra NULL NULL 0.0.0.0 To change Routing Table parameters:  Assure the Routing Table radial button is selected under the Dial Plan Type ...
  • Page 85 IP8820/IP8830/IP8840 Installer Guide Using the Digit Map Table, a string of 512 characters may be entered to define the dial plan. Within the string individual numbers are entered, separated by a ‘|’. In addition to dial pad digits, special characters may be entered as follows: - An ‘x’...
  • Page 86 IP8820/IP8830/IP8840 Installer Guide  Assure the Digit Map radial button is selected under the Dial Plan Type  Enter the desired values into the Digit Map (Routing) box.  Select the button. To set-up or change a Digit Map to provide second dial-tone ...

  • Page 87: Phone Information

    IP8820/IP8830/IP8840 Installer Guide 4.6 Phone Information Figure 4.6-1 Phone Information The Phone Information screen displays the version information of the IP8800 series phone and the phone name. In addition, it is possible to change the Web Manager password through this screen.

  • Page 88: Phone Settings

    IP8820/IP8830/IP8840 Installer Guide 4.7 Phone Settings Figure 4.7-1 Phone Settings In the Phone Settings screen, the following parameters may be modified. Phone Settings o Frame Duration sets the interval to send/receive RTP packets in milli-seconds. o Headset Auto Mode enables headset operation.
  • Page 89 IP8820/IP8830/IP8840 Installer Guide o DTMF Payload sets the RFC 2833 payload type for DTMF signals. o DTMF Duration sets the duration of DTMF signals sent from the phone in milli- seconds. o The Number of Lines sets the number of flexible buttons allocated for lines. The minimum is one (1).

  • Page 90: Phone Book

    IP8820/IP8830/IP8840 Installer Guide 4.8 Phone Book Figure 4.8-1 Phone Book The IP Phone includes a Phone Book with 100 contact records. Calls to a contact are made using the Speed number (00-99). The contact number or SIP user id is maintained in the Phone Book.
  • Page 91 IP8820/IP8830/IP8840 Installer Guide Figure 4.8-2 Add a Phone Book Entry  When complete, select the button to store the record. To modify an entry:  Select Modify for the desired record and enter the new values in the Phone Book Entry screen.
  • Page 92 IP8820/IP8830/IP8840 Installer Guide An example Phone Book and resulting file are shown below. Phone Book Speed Number Name Phone Number Information Lee Myunghee 1000 lmh@abc.com baragirl 2000 3000 korea sample *.csv file SpeedNumber,Name,PhoneNumber,Information 1,Lee Myunghee,1000,lmh@abc.com 2,baragirl,2000, 3,lmh,3000,korea...

  • Page 93: Flexible Button

    4.9 Flexible Button Figure 4.9-1 Flexible Button The IP8820 has 12 flexible buttons, the IP8830 has 24 flexible buttons and the IP8840 has 10 flexible buttons. The buttons not used for lines can be assigned to various functions. In addition, an Expansion Module can be connected to the IP8800 series phone to expand the number of flexible buttons by 12.

  • Page 94: Call Log

    IP8820/IP8830/IP8840 Installer Guide 4.10 Call Log Figure 4.10-1 Call Log The Call Log is a list of all calls (incoming, outgoing or missed) at the extension. The log indicates the type of call (IC, OG and M), the contacts name and contact information, time and duration of the call, and state of the call.

  • Page 95: Network Time Configuration

    IP8820/IP8830/IP8840 Installer Guide 4.11 Network Time Configuration Figure 4.11-1 Network Time Configuration...
  • Page 96 IP8820/IP8830/IP8840 Installer Guide The Network Time screen allows you to set up the configuration for time and daylight savings time. Within Network Time Configuration, the following parameters can be set. Network Time Configuration o SNTP Server Address is the IP address or FQDN of the SNTP (Simple Network Time Protocol) server.

  • Page 97: Upgrade Configuration

    IP8820/IP8830/IP8840 Installer Guide 4.12 Upgrade Configuration Figure 4.12-1 Upgrade Configuration...
  • Page 98 IP8820/IP8830/IP8840 Installer Guide In the Upgrade screen, the results of the most recent download attempt are displayed at the top of the screen. Upgrade result messages are defined in Appendix C. A log displays any error conditions for the configuration file download. In addition, the following parameters can be...
  • Page 99 IP8820/IP8830/IP8840 Installer Guide If the IP Phone finds a new version of software during the smart upgrade, the IP Phone either downloads the file or displays the availability of the new version and awaits user confirmation to download. To await user confirmation, check the “when new found, confirm downloading”...

  • Page 100: Qos Configuration

    IP8820/IP8830/IP8840 Installer Guide 4.13 QoS Configuration Figure 4.13-1 QoS Configuration Diffserv Configuration On the QoS screen, the DiffServ Code Point (DSCP) and VLAN parameters are defined. DSCP or ToS establishes the priority of voice packets. Compatible routers apply the DSCP for packet priority, handling higher priority packets first.
  • Page 101 IP8820/IP8830/IP8840 Installer Guide Jitter Buffer Configuration A jitter buffer stores incoming packets to allow for re-sequencing out-of order packets. The Jitter Buffer configuration controls the size of the buffer used. The minimum, normal, and maximum delays expected can be changed. Using larger values produce less packet loss as the IP Phone waits longer to receive packets before processing.

  • Page 102: Load Default

    IP8820/IP8830/IP8840 Installer Guide 4.14 Load Default Figure 4.14-1 Load Default The Load Default page permits the IP Phone configuration to be returned to factory default values. Refer to Appendix A for details. To set the IP Phone memory to the default configuration: ...

  • Page 103: Reboot

    IP8820/IP8830/IP8840 Installer Guide 4.15 Reboot Figure 4.15-1 Reboot The Reboot screen is used to reboot the IP Phone manually. To reboot the IP Phone:  Select the button.  The IP Phone saves and loads any changes in the configuration to active memory and...

  • Page 104: Ip8830 And Ip8840 Wifi Support

    IP8820/IP8830/IP8840 Installer Guide 5. IP8830 and IP8840 WIFI Support The IP8830 and IP8840 can be equipped with a WiFi Module that supports a wireless network in place of a wired Ethernet network. This section describes how to configure the Network configuration parameters for a WiFi Module.

  • Page 105: Network Type

    IP8820/IP8830/IP8840 Installer Guide 5.1 Network Type When the WiFi Module is installed, Network Type selects the wired or wireless network interface and, based on the type, the appropriate Network Configuration menu is provide as shown in Figure 5-1. To change the Network Type, ...

  • Page 106: Profile

    IP8820/IP8830/IP8840 Installer Guide WiFi Network Profile is configured, the IP Phone can be forced to search for available APs, and the current configuration can be viewed. 5.3.1 Profile Profile configures the settings for the WiFi Module interface including SSID (Service Set Identification), security and security keys.

  • Page 107: Security Key Setting

    IP8820/IP8830/IP8840 Installer Guide WPA2-PSK, Both of the WPA security modes support TKIP and AES encryption methods of the IEEE 802.11 standard. To set the Security Mode  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure.

  • Page 108: Wep Security Key

    IP8820/IP8830/IP8840 Installer Guide  Press the Settings ( ) button. If the LCD Menu is locked, use the unlock procedure. Refer to section 3.3.  Press the digit, or move the cursor to 1.Network Configuration using the [Next]- [Previous] softkeys and press the [OK] softkey.

  • Page 109: Network Mode

    IP8820/IP8830/IP8840 Installer Guide  Input the WEP Key using the dial pad. For WEP64 Jan 17 4:32 bit mode use 10-hex digits and for WEP128 bit Enter WEP Key Setting1 12345abcde mode use 26-hex digits.  Mode To define the active Key, use the [Next]-...

  • Page 110: Ip Address

    IP8820/IP8830/IP8840 Installer Guide An asterisk, , is displayed in front of the current selection. Changing the Network Mode requires a reboot of the IP phone; when you exit the LCD Configuration Menu, you will receive a reboot notice. The IP phone must reboot to utilize the new values entered.

  • Page 111: Default Gateway

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 2.WIFI Configuration using [Next]-[Previous] softkeys and press the [OK] softkey.  Press the digit, or move the cursor to 1.Profile using [Next]-[Previous] softkeys and press the [OK] softkey.

  • Page 112: Primary Dns Address

    IP8820/IP8830/IP8840 Installer Guide 5.3.1.8 Primary DNS Address Using an FQDN (Fully Qualified Domain Name) for any of the servers in the IP phone configuration requires entry of a primary DNS IP address. The IP phone contacts the primary DNS server to resolve the FQDN to an IP address.

  • Page 113: Searching For Aps (Access Point)

    IP8820/IP8830/IP8840 Installer Guide  Press the digit, or move the cursor to 9.Secondary DNS using [Next]-[Previous] softkeys and press the [OK] softkey.  Input the Secondary DNS using the dial pad and Jan 17 4:32 press the [OK] softkey to save your entry.

  • Page 114: Current Connection

    IP8820/IP8830/IP8840 Installer Guide  Press [OK] softkey and follow the LCD instructions to input the WiFi Network Configuration settings including: Security Key Network Mode IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS See sections 5.3.1.4 to 5.3.1.9 for entry instructions.
  • Page 115 IP8820/IP8830/IP8840 Installer Guide The maximum number of Access Points supported is 30 and are arranged in the list based on received signal strength, highest to lowest. The Current Connection information is view only and individual parameters cannot be changed through the Current Connection menu item.

  • Page 116: Lan Configuration With Wifi

    IP8820/IP8830/IP8840 Installer Guide 5.4 LAN Configuration with WiFi Figure 5.4-1 LAN Configuration with WiFi Module In the LAN screen with a WiFi Module installed the adjustable parameters are: LAN Configuration o Network type is defined with the radial buttons, select Wired Network or Wireless...
  • Page 117 IP8820/IP8830/IP8840 Installer Guide o Network Selection is the IP address mode for the IP Phone. The radial button selects static or DHCP address mode. o IP address is the IP address of the Phone (wired connection) or WiFi module (wireless connection).

  • Page 118: Troubleshooting

    6. Troubleshooting 6.1 Information The IP8820, IP8830 and IP8840 phones provide the means to quickly view the Network parameters (IP address, default gateway address, and subnet-mask), server IP addresses (call server, TFTP server, and SNTP server), and results of the last file download attempt.
  • Page 119 IP8820/IP8830/IP8840 Installer Guide 6.2 Troubleshooting Guide Table 6.2-1 Troubleshooting Symptom Corrective Action 1. Switch power source ON LCD Off 2. Check/replace AC/DC adapter 3. Check/correct input power from the LAN 1. Assure the Network Type is properly selected for Wired or Wireless;...
  • Page 120 IP8820/IP8830/IP8840 Installer Guide Phone lock-up maybe caused by an error in transport during the software upgrade. To correct this problem: 1. Disconnect power from the IP Phone. 2. Press and hold the [Up] and 2 button while reapplying power. 3. Release the buttons when the Message LED extinguishes.
  • Page 121 IP8820/IP8830/IP8840 Installer Guide Appendix A. Factory Default Configuration Factory default configurations are settings for the configuration, which are set at the factory. Table A-1 below gives the default values for configurable parameters. Table A-1 Default Configuration Config File Parameter/Field Default Value...
  • Page 122 IP8820/IP8830/IP8840 Installer Guide Config File Parameter/Field Default Value Section Name Auth. user name line 2 Not assigned Auth. password line 2 Not assigned Line 2 line type Private Directory Number line 2 Not assigned Line 2 DSS Extension Not assigned...
  • Page 123 IP8820/IP8830/IP8840 Installer Guide Config File Parameter/Field Default Value Section Name Frame duration* Headset auto mode* disabled DTMF relay* negotiate DTMF payload* DTMF duration** 120 milli-seconds default ring Ring type 1 Key tone Enabled Undefined cadence (0)** 2000, 4000, 0, 0, 0, 0...
  • Page 124 IP8820/IP8830/IP8840 Installer Guide Config File Parameter/Field Default Value Section Name [PROVISION] Provisioning type TFTP DHCP option 66/150 enabled HTTPS URL Not assigned HTTPS URL DHCP option Use TFTP DHCP option enabled Use HTTP/S DHCP option enabled Not assigned Password Not assigned...
  • Page 125 IP8820/IP8830/IP8840 Installer Guide Appendix B. IP8800 Series Specifications & Part Numbers Table B-1 provides the basic specifications of the IP Phone. Table B-1 IP8820, IP8830, and IP8840 Specifications Item IP8820 IP8830 IP8840 Network Interface RJ-45 IEEE 802.3 Ethernet/Fast Ethernet switch port PC/Workstation Interface RJ-45 IEEE 802.3 Ethernet/Fast Ethernet switch port...
  • Page 126 IP8820/IP8830/IP8840 Installer Guide Appendix C. Download LCD Messages Table C-1 provides the messages displayed for the most recent software download attempt. Table C-1 Software Download Message Message Description LOAD FLAG OFF S/W load is disabled NULL SERVER ADDR TFTP/WEB server address is 0.0.0.0...
  • Page 127 IP8820/IP8830/IP8840 Installer Guide Appendix D. Using the Configuration File During automated provisioning with the Config. Download flag, section 4.12 enabled, IP Phones attempt to download a global and a phone specific configuration file from a TFTP or Web server supporting HTTP/HTTPS. The global files, “sysconf_8820_sip.cfg”, “sysconf_8830_sip.cfg” and “sysconf_8840_sip.cfg”, are typically for parameters with the same value for all IP Phones...
  • Page 128 IP8820/IP8830/IP8840 Installer Guide Table D-1 Configuration Parameters Field Name Section Description Establishes the use of the wired or, if the WiFi Module is network_type installed, wireless network. Valid values are Wired or Wireless Default is wired. Sets use of DHCP or static, manual, addressing. In static network_mode mode, IP parameters are set manually.
  • Page 129 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description phone_802_priority Establishes the IEEE 802.1 priority for Ethernet frames at the voice port, including signaling and voice packets, of the IP Phone. Valid values are 0 to 7. Default is 5. pc_vlan_id Assigns unique identifier of the VLAN for the PC port. A ‘0’...
  • Page 130 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description network_mode Sets use of DHCP or static, manual, addressing when connecting over a WiFi network. In static mode, IP parameters are set manually. In DHCP, the IP Phone requests addresses from the local DHCP server including...
  • Page 131 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description dst_auto_adjust Enables automatic daylight savings time (DST) adjustment by the phone. Valid values are 0 (disabled) or 1 (enabled). Default is 1. dst_start_month Sets month DST starts. Valid values are 1 to 12, with 1 being January and 12 being December.
  • Page 132 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Defines the port number of the outbound proxy server. outbound_proxy_port Valid values are 1024 to 32000. Default is 5060. Defines a backup proxy server in case the outbound proxy backup_proxy_server server fails. The valid value is an IP address or FQDN up to 60 characters.
  • Page 133 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Sets the lowest value, in milliseconds, for the retransmission timer_t1 of SIP messages. Valid values are 100 to 640. Default is 250. Sets the highest value, in milliseconds, for the retransmission timer_t2 of SIP messages.
  • Page 134 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Defines the SIP user id that is often a number or SIP address line1_name ~ for use when registering. Enter a number without dashes, linen_name enter 555-0100 as 5550100, or a SIP address without the host name.
  • Page 135 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Specifies the ring type for the line. The n variable is the line line1_ring_type~ button and can be from 1 to the max_line_num. Ring type linen_ring_type can be a value from -1 to 4, 101 to 105, or 201 to 205: •...
  • Page 136 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Specifies the gain level for the wired headset connected to headset the phone. Valid values are 1 through 11. The default is 6. Specifies the gain level for the phone’s ring. ring Valid values are 1 through 11.
  • Page 137 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Sets the ring cadence for calls with Internal call in Alert Info cadence3 header. The valid value is a six value time array (on off on off on off). The valid range is 0 to 30000 milliseconds total time.
  • Page 138 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Sets the RTP frame duration in milliseconds. frame_duration Valid values are 10 to 100. The default is 20. Sets the minimum jitter buffer size, in milliseconds. The Jitter jitterbuffer_min_delay buffer parameters control the buffer size for out-of-sequence packets.
  • Page 139 Valid values are • IP8820 — 2 to 12 or 2 to 36 w/Expansion Modules • IP8830 — 2 to 24 or 2 to 48 w/ Expansion Modules • IP8840 — 2 to 10 or 2 to 34 w/ Expansion Modules The default is blank.
  • Page 140 Valid values are • IP8820 — 1 to 12 or 1 to 24 (w/ Expansion Module) • IP8830 — 1 to 24 or 1 to 36 (w/ Expansion Module) • IP8840 — 1 to 10 or 1 to 22 (w/ Expansion Module) The default is blank.
  • Page 141 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Controls Hotline/Warm-Line operation. Going off-hook call_direct automatically places a call to the designated party. Valid values are enable or disable. Default is disable. Defines the destination for a direct call. call_direct_number Valid value is extension number up to 50 characters.
  • Page 142 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Defines the protocol of the provisioning server PROVISI type Valid values are 0 for TFTP or 1 for HTTPS Default is 0 (TFTP). Enables download of configuration file from the provisioning cfg_downlaod server.
  • Page 143 IP8820/IP8830/IP8840 Installer Guide Field Name Section Description Specifies the hour of the day for daily firmware checks. smartup_time Valid values are 00 to 23 o’clock. Default is 00 Specifies the minute of the day for daily firmware checks smartup_minute Valid value are 0~59 minute...
  • Page 144 IP8820/IP8830/IP8840 Installer Guide ;========================================================================= ;IP88XX configuration information(v1.0) ;copyright GENBAND since 2010 ;========================================================================= ;Description for configuration file ;configuration file has following format ; SECTION-NAME is placed in brackets as shown below and includes LAN, VOIP, DSP, etc... ;name is the parameter or field name as shown below ;value is the value assigned for the parameter.
  • Page 145 IP8820/IP8830/IP8840 Installer Guide dst_auto_adjust dst_start_month dst_start_day dst_start_day_of_week dst_start_week_of_month dst_start_time dst_stop_month dst_stop_day dst_stop_day_of_week dst_stop_week_of_month dst_stop_time [VOIP] ;VoIP configurations outbound_proxy_server outbound_proxy_port backup_proxy_server backup_proxy_port message_url SIP_service_domain preferred_codec rtp_port outbound_proxy_register prack_mode user_param replaces_mode local_udp_port timer_register_expires timer_session timer_t1 timer_t2 FWtraversal_timer max_line_num centralized_conference conference_url de_register stun_server...
  • Page 146 IP8820/IP8830/IP8840 Installer Guide line1_ring_type linen_ring_type line1_delayed_ring linen_delayed_ring [ROUTE] ;Call Routing Table Configurations ;add intf <port> nums [trunc pre post pause ip-addr] sip 0 ~ null null null 0.0.0.0 [DSP] ;DSP configurations handsfree handset headset ring ringer_off ring_type ringdata dtmf_payload dtmf_duration...
  • Page 147 IP8820/IP8830/IP8840 Installer Guide digitmap_tone digitmap_emergency digitmap_process [PROG] ;add prog func [num] prog = programmable button number, 8820:3~12(36), 8830:3~24(48) 8840:3~10(34) func = 0 for no function 1 for Speed Dial 2 for Phone Book 3 for Call Log 4 for Mute...
  • Page 148 IP8820/IP8830/IP8840 Installer Guide cfg_download sw_download dhcp_get_tftp dhcp_get_http https_url https_opt https_id https_password https_macform verifying_cert smartup_use smartup type smartup_interval smartup_time smartup_minute smartup_option smartup_confirm decrypt_key phonebook_url D-22...
  • Page 149 IP8820/IP8830/IP8840 Installer Guide Table D-2 Time Zones Chart Country Country GMT-12:00 International Date Line, West GMT+01:00 Oslo, Norway GMT-11:00 Midway/Samoa GMT+01:00 Paris, France GMT-10:00 Hawaii GMT+01:00 Rome, Italy GMT-09:00 Alaska GMT+01:00 Stockholm, Sweden GMT-08:00 Los Angeles, California GMT+01:00 Vienna, Austria...
  • Page 150 IP8820/IP8830/IP8840 Installer Guide Appendix E. Dial Pad Mode The IP8820, IP8830 and IP8840 dial pad inputs digits or alphanumeric characters for specified entries such as hostname. Table E-1 provides the input information for dial pad mode. Table E-1 Alphanumeric Character Set...
  • Page 151 IP address from DHCP Option #66 or #150 or the TFTP server in memory when the DHCP option is not available. The IP Phone will request the TFTP server send the global configuration file (“sysconf_8820_sip.cfg” for the IP8820, “sysconf_8830_sip.cfg” for the IP8830, and “sysconf_8840_sip.cfg” for the IP8840).
  • Page 152 TFTP. The IP Phone requests the global configuration file (“sysconf_8820_sip.cfg” for the IP8820, “sysconf_8830_sip.cfg” for the IP8830 or “sysconf_8840_sip.cfg” for the IP8840). If the file is provided as an unencrypted file, data is transferred to memory.
  • Page 153 IP8820/IP8830/IP8840 Installer Guide Note if a value is changed for a field marked with an asterisk in Table D-1, the reboot flag will be enabled and the IP Phone will reboot after the download cycle is completed. By default, the phone specific file uses the MAC address of the phone or, when installed, the WiFi Module as the file name with no file extension.
  • Page 154 Appendix G. User Defined and Fixed Ring Types The IP8820, IP8830 and IP8840 support 14 ring tones that are assigned to the phone (default ring type), lines and Phone Book entries. Of these, four (4) are stored PCM tones and an additional five (5) tones are stored in memory as *.wav files.
  • Page 155 IP8820/IP8830/IP8840 Installer Guide “C#” l “D” l “D#” l “E” l “F” l “F#” l “G” l “G#” l “A” l “A#” l “H” l <special-duration> = “ ” dotted note <delimiter> = “:” colon An example of an RTTTL melody: “205:d=1,o=6,b=60:1a6,2e6”...
  • Page 156 IP8820/IP8830/IP8840 Installer Guide Appendix H. IP8830 and IP 8840 Icons The IP8830 and IP8840 display various icons in the upper line of the LCD to assist the user in understanding the status of the phone. In addition, for the IP8840 an icon associated with each flexible button assigned as a line displays to indicate the status of the line.
  • Page 157 IP8820/IP8830/IP8840 Installer Guide Hold icon indicates extension has calls on hold. Locked icon indicates the IP Phone is locked and a password is required to place calls. Line button icons Forward icon indicates calls to the line are forwarded to another destination.
  • Page 158 IP8820/IP8830/IP8840 Installer Guide...

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