Toyota 2008 Corolla Matrix Warranty Information

Owner’s warranty information
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Owner Information Change Form
Check one:
I I
I I
Same owner, name and/or address has changed
New owner, purchased vehicle used
I I
Same owner, additional driver who should receive product/safety updates
Effective date of
/
this information
Vehicle Identification Number (required to process change)
Mo.
I I
I I
I I
I I
I I
Mr.
Mrs.
Ms.
Miss
Dr.
First name
M.I.
Last name
Company name
Street address or P.O. Box
City
State
Zip code
Primary phone number
Alternate phone number
E-mail address
This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc.
I I
Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers.
If your name
or address has
E V V
changed or you
purchased your
Toyota as a used
/
vehicle, please
Day
Year
complete and
mail the attached
card, even if your
warranty coverage
has expired. This
Check here if
I I
address below
will enable Toyota
is for company
to contact you
with important
product or safety
Apt. or suite number
updates concern-
ing your vehicle.
If the card is no
longer attached,
please call the
Toyota Customer
Experience Center
at (800) 331-4331.
00505-08TWB-COR
Printed in U.S.A. 5/07
Corolla and Corolla Matrix
Owner's
Warranty
Information

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Summary of Contents for Toyota 2008 Corolla Matrix

  • Page 1 This information is obtained solely for the use of Toyota Motor Sales, U.S.A., Inc. at (800) 331-4331. Toyota occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive these offers. 00505-08TWB-COR Printed in U.S.A. 5/07...
  • Page 2: Table Of Contents

    Table of Contents Introduction Satisfaction Down the Road Transportation Assistance If You Need Assistance Warranty Coverages at a Glance Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty Your Responsibilities Operation and Maintenance Obtaining Warranty Service...
  • Page 3: Introduction

    Our excellent warranty coverage is evidence that we stand behind the ence. We want you to be a satisfied member of the Toyota family for — —...
  • Page 4: Transportation Assistance

    Vehicle Limited Warranty. The policy applies to all 2008 model-year Toyota. We also know how disruptive the loss of transportation Toyotas sold and serviced by authorized Toyota dealerships in the can be to your daily routine.
  • Page 5: If You Need Assistance

    In most cases, a satisfactory Step 3 solution can be reached at this step. If your concern has still not been resolved to your satisfaction, Toyota Step 2 offers additional assistance through the Dispute Settlement Program,...
  • Page 6 Mt. Clemens, MI 48046 Notification booklet for the requirements applicable to your state. If you would like to request a customer claim form, call the Toyota Customer Experience Center at (800)331-4331. When you call, please This information about the Dispute Settlement Programs is correct as of have your vehicle identification number, the current mileage on your the date of printing.
  • Page 7: Warranty Coverages At A Glance

    Warranty Coverages at a Glance Introduction...
  • Page 8: Your Warranties In Detail

    General Warranty Provisions Who Is the Warrantor When Warranty Begins The warrantor for these limited warranties is Toyota Motor Sales, U.S.A., The warranty period begins on the vehicle’s in-service date, which is the Inc. (“Toyota”), 19001 South Western Avenue, Torrance, California first date the vehicle is either delivered to an ultimate purchaser, leased, 90509-2991, a California corporation.
  • Page 9 General Warranty Provisions Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Toyota does not authorize any person to create for it any other obligation or liability in connection with this vehicle.
  • Page 10: New Vehicle Limited Warranty

    This warranty covers repairs and adjustments needed to correct defects in timing chain/belt and cover, flywheel, valve covers, oil pan, oil pump, materials or workmanship of any part supplied by Toyota, subject to the engine mounts, turbocharger housing and all internal parts, super- exceptions indicated under “What Is Not Covered”...
  • Page 11 This warranty covers repairs needed to correct defects in materials or This warranty covers repair or replacement of any original body panel workmanship of any seatbelt or air bag system supplied by Toyota, that develops perforation from corrosion (rust-through), subject to the subject to the exceptions indicated under “What Is Not Covered”...
  • Page 12 Lack of or improper maintenance, including use of fluids other than those specified in the Owner’s Manual Maintenance Expense Maintenance Expense • Installation of non-Genuine Toyota Parts Normal maintenance services such as: Normal maintenance services such as: • Airborne chemicals, tree sap, road debris (including stone chips), •...
  • Page 13 Toyota does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Toyota shall not be liable Salvage or Total-Loss Vehicles for incidental or consequential damages resulting from breach of Any vehicle that has ever been issued a “salvage”...
  • Page 14 New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on pages 4–5. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act.
  • Page 15: Federal Emission Control Warranty

    Under the terms of the Emission Performance Warranty and federal regulations, Toyota will make all necessary repairs if both of the Federal regulations require that this warranty be in effect for two years following occur: or 24,000 miles from the vehicle’s in-service date, whichever occurs...
  • Page 16: Air Induction System

    Federal Emission Control Warranty WHAT IS NOT COVERED WARRANTY PARTS LIST These warranty obligations do not apply to failures or noncompliance Air/Fuel Metering System caused by: • Air/fuel ratio feedback control system • The use of replacement parts not certified in accordance with •...
  • Page 17: Ignition System

    Federal Emission Control Warranty Evaporative Control System Positive Crankcase Ventilation (PCV) System • • Charcoal canister Oil filler cap • • Diaphragm valve PCV valve or orifice • Fuel filler cap Other Parts Used in Above Systems • Fuel tank •...
  • Page 18 Owner’s Manual and the Scheduled Maintenance Guide. your vehicle’s emission control systems, Toyota recommends the use of Toyota will not deny a warranty claim solely because you do not have Genuine Toyota Parts when servicing or repairing the systems.
  • Page 19 Washington, D.C. 20460 charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Toyota Vehicles equipped with a California Certified Emission Control System or the dealership.
  • Page 20 3) We have performed all emission control system preparations required referred to in Paragraph 4 and furnished with the vehicle is solely that by Toyota prior to the sale of the vehicle as set forth in Toyota’s cur- of the manufacturer.
  • Page 21: California Emission Control Warranty

    CARB regulations require passes the test. This is your Emission Control System PERFORMANCE that Toyota must warrant the emission control system on your vehicle for WARRANTY. the time periods indicated on this page, provided there has been no •...
  • Page 22 Limited Warranty also apply to this warranty. reasonable amount of time, not to exceed 30 days. You should also be aware that Toyota may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper main- tenance or unapproved modifications.
  • Page 23 Owner’s Manual and the Scheduled Maintenance Guide. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure...
  • Page 24 30 days (unless a shorter period is required by law). If your ment parts that are not equivalent in quality to Genuine Toyota claim is denied, Toyota will notify you in writing of the reason within Parts may impair the effectiveness of the emission control systems.
  • Page 25 REPAIR DELAYS IF YOU HAVE QUESTIONS If a Toyota dealership is unable to complete repairs on your vehicle If you have questions or concerns about your vehicle’s California emis- within 30 days, you may have the repairs made under Toyota’s sion warranty coverage, please follow the steps described under “If You...
  • Page 26: Tire Limited Warranty

    To obtain service for a tire defect, take the tire to an authorized dealer Firestone: (800)356-4644 of the tire manufacturer. (Refer to your local phone directory for dealer Michelin North America locations.) Your Toyota dealer may also be able to assist you in obtaining Continental Tire of North One Park Way South America P.O.
  • Page 27: Operation And Maintenance

    You can be confident you’re getting the best possible service for your Toyota will not deny a warranty claim solely because you do not have vehicle when you take it to a Toyota dealership. Plus, a Toyota dealer- records to show that you maintained your vehicle.
  • Page 28 Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Toyota recommends using only Genuine Toyota Parts when you need to replace a part on your vehicle. Like all Toyota products, Genuine Toyota Parts are built to the highest standards of quality, durability and performance.
  • Page 29: Obtaining Warranty Service

    Obtaining Warranty Service BY GEOGRAPHIC REGION EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota In the United States, U.S. Territories dealership reasonably available to make repairs, you may perform the and Canada repairs yourself or have them performed by another automotive service To obtain warranty service in the United States, U.S.
  • Page 30 CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809...

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