Samsung BD-C5900 User Manual page 59

PROBLEM SOLUTION
Forgot password • Press the STOP ( ~) button (on front panel) for more than 5 seconds with
no disc inside. All settings including the password will revert to the factory
settings.
Don't use this unless absolutely necessary.
• When the factory default settings are restored, all the user data stored in
the SO data will be deleted.
If you experience other problems.
• Go to the contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once
again.
• If the problem still cannot be solved, please contact your nearest Samsung
authorized service center.
The picture is noisy or distorted
• Make sure that the disc is not dirty or scratched.
• Clean the disc.
No HOMI output. • Check the connection between the TV and the HDMI jack of the player.
• Check if your TV supports 480p, nop, 1080i, 1080p HDMI input resolution.
Abnormal HDMI output screen.
• If random noise appears on the screen, it means that TV does not support
HDCP (High-bandwidth Digital Content Protection).
PC
Share Manager
function
I can see folders shared through the PC
• Since it shows only files corresponding to the Image, Music, and Movie
Share Manager, but I cannot see the files.
categories, files that do not correspond to these categories may not be
displayed.
AlIShare function
Video is played intermittently. • Check if the network is stable.
• Check if the network cable is properly connected and if the network is not
overloaded.
• Wireless connection between the server and the player is unstable.
Check the connection.
AIIShare connection between TV and PC is
• IP address under the same subnetwork should be unique, otherwise IP
unstable.
collision can results in such aphenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
English
59