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11.0 TROUBLESHOOTING GUIDE
Fire sparks but pilot does not light
Pilot lights but then goes out
Fire does not spark at pilot
Fire runs for a time and then cuts off
Pilot flame shrinks when fire is on high
Fire smells when first lit or in use
No gas to fire, check isolators are open.
Pipe work blockage, clean out.
Air not fully purged, re purge supply or wait longer.
Spark earthing to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Severe restriction in gas supply: clear obstruction.
Faulty thermocouple, replace pilot unit.
Blocked pilot, clean out.
Blocked lint gauze, clean.
Hold control knob in for longer.
Check control knob does not foul indicator plate.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
HT lead detached, refit.
Check the spark gap (see section 7.1).
Faulty piezo unit, replace.
Debris shorting out electrode, clean.
Spark shorting to metalwork under tray, realign HT lead.
Loose or faulty thermocouple, rectify.
Blocked pilot, clean out.
Dirt or lint in pilot aeration hole or on the lint gauze,
clean thoroughly.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Poor gas flow to fire, check pressure with fire on high.
If pressure is low, remove any restriction in pipework or
valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Newness smell from brand new appliance.
Leakage occurring. Carry out leakage test and rectify
any problems.
Combustible materials used in incorrect positions.
11
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2012 Smeg (UK) Ltd.
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