POS 5000 SYSTEM Chapter 1. Introduction 1-1. Warranty We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use, for a standard period of 2 years from the original date of purchase. During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer for parts and labor.
1-2. Copyright This publication, including all photographs, illustrations and software, is protected under international copyright law with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be reproduced without express written consent of the author. 1-3.
1-4. Liability Limitation ● Installation and maintenance We recommend that you inquire about product installation, maintenance and repair service from the official service center and agent office. POSBANK takes no responsibility for malfunctions or system errors occurring after service and/or system check carried out by unofficial service providers. ●...
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● Cleaning procedure Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care when dealing with the LCD display screen. ●...
1-5. Installation Recommendations 1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.) 2. Install away from damp spaces or water-leaks. 3. Beware of static occurrence during installation. 4. Use only ground connected and quality certified power cords and cables. 5.
POS 5000 Chapter 2. Product overview 2-1. Inside Your Package 1. Please check your package and confirm its contents. 2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items are missing or damaged, please contact your dealer for assistance.
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[Package Contents] User manual Power cable Driver CD Roll paper IMPREX_P main unit...
2-2. Pre-installation Preparation 1. Remove protective film from touch-screen to prevent possible operating difficulties. 2. Attach all optional parts before setting up the main POS unit. 2-3. Product Outline - Each part of product may differ depending on the specific POS model. - Model-specific data sheets are provided on our website at www.posbank.com.
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[Front View (Display Unit Down)] POWER LED HDD LED LAN LED SMART CARD READER (SCR) LCD & TOUCH PANEL DISPLAY MAGNETIC STRIPE READER (MSR) INTERNAL RECEIPT PRINTER POWER BUTTON -13-...
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[Front View (Display Unit Up)] LCD & TOUCH PANEL DISPLAY INTERNAL RECEIPT PRINTER COVER PAPER FEED BUTTON PRINTER COVER PAPER OUT LED OPEN BUTTON -14-...
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[Rear/Underside View] DISPLAY HINGE CUSTOMER DISPLAY optional (CDP) – EXT USB MOBILE PAYMENT MODULE optional RUBBER FOOT PARALLEL PORT optional -15-...
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[Power & I/O port] Description Description AC-IN power socket Cash drawer port PS/2 mouse port USB port PS/2 keyboard port Ethernet port (LAN) COM1, COM2, COM3 port VGA/Monitor port (optional) -16-...
2-4. Installation of Optional Devices [CDP Installation] Warning: Completely remove power cable when opening main unit or installing optional devices. CDP installation is successful if the default text appears on CDP when powering on the POS system. 3. Firmly attach using the 3 screws 1.
[2nd Display Installation] Warning: Completely remove power cable when opening main unit or installing optional devices. The unit is successfully installed if the O/S boots on the 2 display unit. 2. Insert 2 display into slot on main 3. Firmly attach using the 3 screws 1.
[Connection via USB Port] Four USB ports are provided in the POS unit, two at the rear I/O and two at the side, all of which support the standard USB 2.0. Some USB devices (optional devices) are only functional with specific driver software installed. If multiple USB devices are used together, this may result in abnormal functionality.
[Connection via Ethernet Port (LAN)] The Ethernet port located at the rear I/O supports 10/100/1000Mbps using an RJ45 connector cable. When connected properly, the LAN LED light will be switched on. -21-...
[Cash Drawer Connection] The cash drawer port (RJ11) is located at the rear I/O, and supports 24V Solenoid type. The cash drawer port is connected to the internal printer on the mother board. The POS will not operate properly if no printer is attached to the POS.
[Power Cable Connection] Connect power cable to AC power socket at rear of POS main unit (as shown above) The IMPREX_M POS terminal supports 110V ~ 220V power voltage. -24-...
2-5. Basic Operations [Switching On POS] Power Switch » NB: Switch on all peripheral units prior to powering on POS main unit. 2. Confirm that Windows loads correctly. 1. Press POWER button on the POS unit. (POWER LED will light up.) -25-...
[Shutting Down POS] For product stability, we recommend closing Windows from the O/S. Please make sure that you have closed all applications before closing Windows. * Alternatively, you may shut down Windows by simply pressing the „Power‟ switch on the Main Unit. 1.
[Integrated Printer: Control Panel] OPEN (Button): Press to open integrated printer. PAPER FEED (Button): Pressing once discharges a short load of paper. Holding down continuously will discharge paper until the button is released again. PAPER OUT (LED): This LED will light up while printing. -27-...
[Integrated Printer: Self-test] 1. Ensure the paper roll is installed correctly. 2. While holding down the FEED button, turn on the power to begin the self-test. 3. The self-test prints out the current ROM version and DIP switch settings. 4. Release the FEED button when self-test is finished. 5.
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Function Setting Default SW1-7 SW1-8 Low power Print density Normal Slightly Dark SW2-8 Auto cutter Partial cut Partial cut function Full cut -31-...
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[Switch 2 - Settings] Language Code page Default setting : English SW2-6 SW2-5 SW2-4 SW2-3 SW2-2 SW2-1 USA, Standard Europe CP-437 Japanese Katakana Multilingual CP-850 Portuguese CP-860 Canadian-French CP-863 Nordic CP-865 Latin I CP-1252 Cyrillic Russian CP-866 Latin II CP-852 Euro CP-858 Thai-42...
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Hebrew CP-862 Arabic CP-864 Greek II CP-869 Cyrillic CP-1251 Greek CP-1253 Turkish CP-1254 Hebrew CP-1255 Arabic CP-1256 Baltic CP-1257 Vietnams CP-1258 Traditional Chinese Big 5 CP-950 Simplified Chinese GBK CP-936 Japanese Shift-JIS CP-932 Korean CP-949 Printer interface SW2-8 Default Parallel Parallel Serial -33-...
2-6. System Drivers OPOS driver We provide UNIPOS drivers for our OPOS driver system for products based on Windows XP. Please visit our website: www.posbank.com for the latest driver updates. Supported devices: Cash drawer, CDP (Customer Display Panel), MSR (Magnetic Swipe Reader) and printer. OPOS driver installation ●...
POS 5000 Chapter 3. BIOS Setup Utility 3-1. BIOS Setup Program The motherboard supports a programmable firmware chip that can be updated using the utility described in the following section. Use the BIOS Setup program when you are installing a new motherboard, reconfiguring your system, or prompted to “Run Setup”.
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■ The default BIOS settings for this motherboard apply for most conditions to ensure optimal performance. If the system becomes unstable after changing any BIOS settings, load the default settings to ensure system compatibility and stability. Select the “Load Default Settings” item under the Exit Menu. ■...
3-2. BIOS Menu Screen When entering the BIOS, the following screen appears. The BIOS menu screen displays the items that allow you to make changes to the system configuration. To access the menu items, press the up/down/right/left arrow key on the keyboard until the desired item is highlighted, then press [Enter] to open the specific menu.
3-3. Standard CMOS Features The “Standard CMOS Features” screen gives you an overview of the basic system. -38-...
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Date [Day, xx/xx/xxxx] Video The date format is <day>, <month>, <date>, <year>. This category detects the type of adapter used for the primary monitor that must match your video display card and monitor. Time [xx:xx:xx] - EGA/VGA : Enhanced Graphics Adapter/Video Graphics Array. For EGA, VGA, The time format is <hour>, <minute>, <second>, based on the 24-hour SVGA or PGA monitor adapters.
3-4. Advanced BIOS Features The “Advanced BIOS Features” screen appears when choosing the “Advanced BIOS Features” item from the “Initial Setup Screen” menu. It allows the user to configure the RX945G according to their particular requirements. Below are some major items that are provided in the Advanced BIOS Features screen. A quick booting function is provided for your convenience.
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CPU Features Boot Up NumLock Status This item allows you to setup the CPU thermal management function. Set the boot-up NumLock status. The options are: [On] and [Off]. Delay Prior to Thermal Gate A20 Option With the default value of 16 Minutes, the BIOS activates the Thermal Monitor automatically 16 Normal : A pin in the keyboard controller controls GateA20 minutes after the system starts booting up Fast : Lets chipset control GateA20 (Default)
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DRAM Timing Selectable Video BIOS Cacheable This item allows you to select the DRAM timing value by SPD (Serial Presence Detect) data or This feature is only valid when the video BIOS is shadowed. It enables or disables the caching of manually.
3-6. Integrated Peripherals Onboard LAN Boot ROM Onboard Serial Port 3 Serial Port 3 Use IRQ The options are: [Disabled], [Enabled] Select an address and corresponding interrupt for the serial ports. Select an IRQ for the serial ports. The choice: [Disabled], [3F8], [2F8], [3E8], [2E8]. The options: IRQ3, IRQ4, IRQ5, IRQ7, IRQ10, IRQ11 Watch Dog Timer Select 4.9 Serial Port 4 Use IRQ...
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[On-chip IDE Device] IDE HDD Block Model IDE Primary/Secondary Master/Slave PIO/UMDA If the IDE hard drive supports block mode select Enabled for automatic detection of the optimal The channel has both a master and a slave, making four IDE devices possible. As two IDE devices number of block read/writes per sector the drive can support.
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[On-board Device] Azalia/AC97 Audio Select Select [Disabled] if you do not want to use Azalia audio. Configuration options: [Auto], [AC97 Audio only], [Disabled] -46-...
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[Super I/O Device] Power ON Function This feature allows you to wake up the system using any of the listed options. POWER After PWR-fail The options are: [Mouse Left], [Mouse Right], [Any KEY], [Button Only]. This item allows you to choose whether you want to power on the system after power failure. Onboard Serial Port The options are: [Off], [On].
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[USB Device Settings] USB 1.0 / 2.0 Controller USB Keyboard Function The choices are: [Disabled], [Enabled]. The choices are: [Disabled], [Enabled]. USB Mouse Function USB Operation Mode The choices are: [Disabled], [Enabled]. Allows you to configure the USB 2.0 controller in HiSpeed (480 Mbps) or Full Speed (12 Mbps).
3-7. Power Management Setup The power management setup controls the single board computer's “green” features to save power. -49-...
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ACPI Function HDD Power Down The choices are: [Disabled], [Enabled]. Select “1-15 min.” to enable HDD Power Down mode between 1 to 15 min. Select “Disabled” to disable HDD Power Down function. ACPI Suspend Type Allows user to set to S1/POS(Power On Suspend) or S3/STR(Suspend To RAM). Run VGABIOS if S3 Resume Soft-off by PWR-BTTN Select “Auto”...
3-8. PnP/PCI Configurations Rest Configuration Data Resource Controlled By “Disabled” is selected by default. If the system configuration is as such that the OS cannot boot Selecting “Manual” requires you to choose resources from the sub-menu. due to a newly installed add-on card, select “Enabled” to reset the Extended System “Auto(ESCD)”...
3-9. PC Health Status System Temperature Chassis FAN Speed Displays the current system temperature. Displays the Chassis FAN Speed (RPM). CPU Temperature VCore and Others Voltage Displays the current CPU temperature. Displays the voltage of VCORE, +5V, +12V, VCC(V), AVCC(V), VCC3(V), VBAT(V), and 3VSB(V).
3-10. Load Setup Defaults Use this menu to load the BIOS default values for minimal/stable system operation. Press <Y> to load the BIOS default values for the most stable, optimal performance system operations. -53-...
3-12. Save & Exit Setup When exiting, selecting “Save & Exit Setup” will record all changed entries to the CMOS memory of the chipset. Press “Y” to save values, or “N” to not save at this time. Every time the system is switched on, the processor will check and compare these values to what it finds on the system. NB: This record is required for the system to operate.
3-13. Exit Without Saving Selecting this option when exiting allows you exit the setup program without recording any new values, or changing old ones, to the CMOS. To discard all changes and exit the setup, press “Y”, otherwise press “N” to go back without discarding the changes you have made. -56-...
POS 5000 Chapter 4. Trouble shooting 4-1. Network Issues Symptom Corrective Procedure ▪ Check if hub or switch is working correctly Cannot access LAN ▪ Check RJ45 cable connection ▪ Check LED Window LAN on/off ▪ Reinstall LAN card ▪ Connect LAN to motherboard after removing I/O LAN cable.
4-3. USB Issues Symptom Corrective Procedure USB port doesn‟t work ▪ Check Windows device manager ▪ Check keyboard and touch performance by pressing the Num Lock/Caps Lock keys after removing external USB devices ▪ Check USB cable connection ▪ Replace motherboard 4-4.
4-6. Power Issues Symptom Corrective Procedure System switches off abruptly and system does not ▪ Check motherboard cable connection load ▪ Remove all external peripheral devices and check again ▪ Replace power supply unit 4-7. PS/2 Keyboard Issues Symptom Corrective Procedure PS/2 Keyboard doesn‟t work ▪...
5-2. Motherboard DIP Switch & Interface Slot Label DDR2 SO-DIMM slot None CF1 Compact Flash socket DIMMA1 Label Function Internal Connector Label Function Note AMPJ1 Amplifier connector 4 X 1 header, pitch 2.5 4mm CPU-FAN1 CPU fan connector 3 X 1 header, pitch 2.5 4mm SYS_FAN1 System fan connector 3 X 1 header, pitch 2.5 4mm...
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SATA1 Serial ATA connectors [black] 7-pin header SATA2 Serial ATA connectors [black] 7-pin header Jumpers Label Function None CLRRTC1 Clear CMOS 3 X 1 header, pitch 2.5 4mm JCOMPWR1 COM port 1, 2 RI/+5V/+12 selection 5 X 2 header, pitch 2.00 mm JCOMPWR2 COM port 3,4 RI/+5V/+12 selection 5 X 2 header, pitch 2.0 0mm...
POS 5000 Chapter 6. Maintenance 6-1. Safety Warning POSBANK will not be held responsible for repairs conducted via service providers other than those officially specified by the seller. General Guidelines 1. Always disconnect the unit from the power outlet. 2. Disconnect all cables from the POS main unit before attempting reparation.
[Motherboard Replacement] 1. After removing the interface panel, remove the 2 screws from 2. Pull the second cover off main unit. underneath (as shown above) -69-...
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3. Remove the 4 screws from either side of the panel underneath. 4. Detach from fixtures at either side of panel. -70-...
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6. Disconnect cable attaching motherboard to mounting panel. Motherboard is now removed 5. Remove motherboard mounting panel (as shown above). 7. Replace motherboard and reassemble unit using the reverse procedure of steps 1-6 above. -71-...
[Fan/Heatsink Replacement] Please refer to P.69 “Motherboard Replacement” 1. Remove motherboard from main unit. Motherboard is now removed -72-...
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4. Remove fan and heatsink and disconnect from motherboard. 2. Disconnect cable from motherboard. 3. Remove the 4 screws shown above. 5. Replace motherboard and reassemble unit using the reverse procedure of steps 1- 4 above. -73-...
[HDD Replacement] 3. Remove the 4 screws beneath (as shown 1. Raise the main display unit. 2. Remove HDD cover. above). -74-...
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4. Remove the 4 screws from side of HDD 5. Replace HDD and reassemble unit using HDD is now removed and disconnect cable. the reverse procedure of steps 1-6 above. -75-...
[Power Supply Unit (PSU) Replacement] 1. Raise the main display unit and remove 2. Remove the 2 screws on the panel (as Front cover is now removed the HDD cover beneath. shown above). -76-...
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Power supply unit is now removed 4. Remove the 3 screws from the unit as 5. Pull out the power supply unit from the 6. Replace PSU and reassemble unit using shown in the picture. bottom and remove. the reverse procedure of steps 1-5 above. -77-...
[MSR Replacement] MSR is now removed 1. Remove 2 screws from side of main unit 2. Detach cable from MSR unit. 3. Replace MSR and reassemble unit using (as shown above). the reverse procedure of steps 1-2 above. -78-...
[CPU Replacement] [Pull out] [Insert] » NB: CPU can easily be damaged if inserted incorrectly or with force. 3. Insert new CPU gently into correct position. 1. Turn CPU fixing arm 180 clockwise as shown above. 4. Secure new CPU into place by returning the CPU fixing to its 2.
[Memory (RAM) Replacement] 1. Push fixtures on both sides outwards (as shown above). 3. Insert new memory into slot and press lightly to 2. Remove the memory from its slot. fix into place. -80-...
[Display Unit Replacement] Remove motherboard before replacing monitor. (Please refer to p.69) 2. Remove the 3 screws from underneath (as shown above) 1. Raise the main display unit as far up as possible. -81-...
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3. Remove hinge cover. 4. Remove the 8 screws from beneath the cover (as shown above). -82-...
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6. Replace monitor and reassemble unit using the reverse procedure 5. Disconnect cable connecting monitor to main unit. of steps 1-5 above. -83-...
[Installing New Paper Roll] OPEN BUTTON 1. Raise the main display unit. 2. Press the „OPEN‟ button to open the printer unit cover. -84-...
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4. Draw out the end of the paper roll and close the cover. 3. Insert new paper roll exactly as shown above (with loose paper (When closing the printer cover, press down in the middle to towards the bottom of the unit). ensure that the paper makes contact with the roller.) -85-...
[Paper Jam Correction] 1. Cancel printing. 2. Raise the main display unit. 3. Open the integrated printer cover and remove paper. 4. If cover doesn‟t open, check power. -86-...
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Is cover doesn‟t open by pressing the „OPEN‟ button… 3. Push down and rotate the roller until the cutter is in line with the 1. Remove cover from underneath the printer unit. back of the unit. 2. You will see a small area of paper with a 2cm diameter. 4.
[Printer Roller & Bracket Replacement] 1. Raise the main display unit. 2. Open printer cover. -88-...
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Roller and bracket are now removed 3. Remove the 6 screws (as shown above) from the underside of 4. Replace roller and bracket and reassemble unit using the reverse the printer cover. procedure of steps 1-3 above. -89-...
[Printer Mechanism & Circuit Board Replacement] 2. Lift up the printer cover then remove the 4 screws from either 1. Raise the main display unit. side of the main unit. -90-...
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3. Remove all 8 screws from the areas shown above. Printer mechanism cover is now removed -91-...
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4. Remove the 4 screws from the area marked above. Printer mechanism is now removed -92-...
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5. After removing the printer mechanism, remove the last 5 screws Printer circuit board is now removed as shown above. -93-...
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