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Kroy K4350 User Manual

Thermal transfer printer series
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KROY
KROY – K4350 / K4350C Thermal Transfer Printer Series
USER'S
MANUAL

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Summary of Contents for Kroy K4350

  • Page 1 KROY KROY – K4350 / K4350C Thermal Transfer Printer Series USER'S MANUAL...

  • Page 2: Table Of Contents

    3.5 Install External Label Roll Mount ..............18 3.6 Install Memory Module..................19 3.7 Self Test ......................20 3.8 Dump Mode ....................21 4. USING K4350/4350C ................22 4.1 Power-on Utilities.................... 22 4.1.1 Self Test Utility ..................22 4.1.2 Gap Sensor Calibration Utility ..............22 4.1.3 Printer Initialization..................
  • Page 3 5.1.6 Printer Body..................... 27 5.2 Options ......................27 5.3 Supplies......................28 5.3.1 Label Stock....................28 5.3.2 Ribbon ..................... 28...

  • Page 4: Product Introduction

    CE, FCC, UL, CUL, TÜV-GS, CNS 1.2 Warranty Information Kroy warrants to the customer that under normal use and service the printer (with the exception of the print head) purchased hereunder shall be free from defects in material and workmanship for a period of one year, from the date of shipment by Kroy.

  • Page 5: Thermal Print Head

    1.2.3 General Warranty Provisions Kroy makes no warranty as to the design, capability, capacity, or suitability of any of its hardware, supplies or software. Software is licensed on an “ as is”...

  • Page 6: Limitation Of Liability

    Kroy products, or if the performance or a breach thereof, even if Kroy has been advised of the possibility thereof. Kroy liability, if any, to the purchaser or to the customers of purchaser hereunder shall in no event exceed the total amounts paid to Kroy hereunder by the purchaser for a defective product.

  • Page 7: Getting Started

    Please retain the packaging materials in case you need to reship the printer. 2.2 Equipment Checklist l K4350/4350C printer unit l Ribbon paper core l Ribbon supply/rewind spindle (2 pcs.) l Label supply roll spindle...

  • Page 8: Printer Parts

    2.3 Printer Parts Figure 1. Top front view 1. Cover Release Button 2. PWR., ON-LINE and ERR. Indicators 3. PAUSE Button 4. FEED Button 5. Label Dispense Opening 6. Backing Paper Opening (for use with self-peeling function)
  • Page 9 Figure 2. Interior view 1. Printer Cover (in open position) 2. Label Supply Roll Spindle 3. Fixing Tabs 4. Ribbon Mechanism 5. Ribbon Supply Spindle 6. Ribbon Rewind Spindle 7. Printer Carriage Release Lever 8. Backing Paper Opening 9. Detachable Front Panel 10.
  • Page 10 Figure 3. Rear view 1. Power On/Off Switch 2. Power Supply Connector 3. RS-232 DB-9 Interface Connector 4. Centronics Interface Connector 5. Label Insert Opening (for use with external labels)

  • Page 11: External Label Roll Mount

    2.4 External Label Roll Mount Figure 4. External label roll mount...

  • Page 12: Buttons And Indicators

    2.5 Buttons and Indicators PWR. (POWER) Indicator The green PWR. indicator illuminates when the POWER switch is turned on. ON-LINE Indicator The green ON-LINE indicator illuminates when the printer is ready to print. When PAUSE button is pressed, the ON-LINE indicator flashes. ERR.

  • Page 13: Set Up

    3. SET UP 3.1 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the POWER switch is off. 3. Connect the printer to the computer mainframe with the provided RS-232C or Centronics cable. 4.
  • Page 14 Figure 5. Inserting label supply roll into label roll mount 1. Label Supply Roll Spindle 2. Label Roll Mount 3. Label Roll 4. Fixing Tabs...
  • Page 15 Figure 6. Feed labels through adjustable label guide 1. Printer Carriage Release Lever 2. Platen 3. Label Media 4. Adjustable Label Guide...

  • Page 16: Self-Peeling Function

    1. Printer Carriage Release Lever 2. Platen 3. Self-Peeling Roller 4. Backing Paper Note: It is recommended that the print speed be set at 2 inches (1.5 inches for K4350/4350C) per second when using the self peeling function of the printer.
  • Page 17 Figure 8. Printer ready for self-peeling function 1. Printer Carriage Release Lever 2. Printer Front Panel 3. Backing Paper Opening 4. Backing Paper 5. Label...

  • Page 18: Ribbon Loading Instructions

    3.4 Ribbon Loading Instructions 1. Place an empty paper core on the ribbon rewind spindle. 2. Install the ribbon on the ribbon supply spindle. 3. Disengage the printer carriage. 4. Pull the ribbon leader to the front from beneath the printer carriage. Attach the ribbon leader to the ribbon rewind paper core.
  • Page 19 Figure 9. Placement of ribbon supply roll 1. Printer Carriage Release Lever 2. Ribbon Supply Spindle 3. Ribbon Rewind Spindle 4. Thermal Transfer Ribbon...
  • Page 20 Figure 10. Installation of label stock and thermal transfer ribbon...

  • Page 21: Install External Label Roll Mount

    3.5 Install External Label Roll Mount Figure 11. Installation of external label roll mount 1. External Label Roll Mount 2. Label Supply Roll Spindle 3. External Label Feed Opening 4. Fixing Tabs...

  • Page 22: Install Memory Module

    3.6 Install Memory Module 1. Power off the printer. 2. Remove the cover. 3. Insert the memory module. 4. Put the cover back. 5. Turn on the power Figure 12. Installation of memory module (Option) 1. Memory Module. 2. Cover.

  • Page 23: Self Test

    3.7 Self Test To initiate the self test mode, depress the FEED button while turning on the printer power. The printer will calibrate the label length. If the label gap is not detected within 7", the printer stops feeding labels and the media is treated as continuous paper.

  • Page 24: Dump Mode

    3.8 Dump Mode After the self test, the printer enters the dump mode. In this mode, any characters sent from the host computer will be printed in two columns, as shown. The characters received will be shown in the first column, and their corresponding hexadecimal values, in the second.

  • Page 25: Using K4350/4350C

    4. USING K4350/4350C 4.1 Power-on Utilities There are three power-on utilities to set up and test K4350/4350C hardware. These utilities are activated by pressing the FEED or PAUSE button and turning on the printer power simultaneously. The utilities are listed as below: 1.

  • Page 26: Printer Initialization

    4.1.3 Printer Initialization Printer initialization clears all downloaded files resident in flash memory, and sets printer parameters to default values. Parameter Default Value Cleared by Initialization MILEAGE FLASH TIMES CHECK SUM SERIAL PORT 96,N,8,1 CODE PAGE 437 (8 bit), USA (7 bit) COUNTRY CODE SPEED 2.0”...

  • Page 27: Error Messages

    4.2 Error Messages Syntax Error The command format is incorrect. The serial port setting is incorrect. Out of Range Numeric input is too large to be processed. The input string is too long to be stored. The size of the text or bar code exceeds that of the label. Download Error The download file format is incorrect.

  • Page 28: Troubleshooting Guide

    4.3 Troubleshooting Guide The following guide lists some of the most common problems that may be encountered when operating the K4350/4350C printer. If the printer still does not function after all suggested solutions have been invoked, please contact the Customer Service Department of your purchased reseller or distributor for...

  • Page 29: Specifications, Options, & Supplies

    5. SPECIFICATIONS, OPTIONS, & SUPPLIES 5.1 Specifications 5.1.1 Printer l Type: Direct thermal or thermal transfer l Print speed: Selectable speeds of 1.5 or 2.0 inches per second l Resolution: 300 DPI, or 12 dots per mm l Font styles: Five alphanumeric fonts from 0.059"H (1.5 mm) to 0.23" (6.0 mm), expandable vertically and horizontally up to 8x.

  • Page 30: Environment

    17.95" D (45.6 cm D) l Weight: K4350/4350C: 6.0 lbs. (2.7 kg), or 6.5 lbs. (2.9 kg) with external roll mount K4350/4350C: 5.2 lbs. (2.4 kg), or 5.8 lbs. (2.6 kg) with external roll mount 5.2 Options A number of different options may be added to the K4350/4350C printer for even greater convenience and versatility.

  • Page 31: Supplies

    Standard 300m by 60 or 110mm thermal transfer ribbons with wax, wax-resin, or resin coating (wound outside) are available from Kroy. Of ribbon selection, it is recommended that the ribbon be at least as wide as the print media. Also, the...
  • Page 32 KROY TEL: (UK) +44-118-986-5200 (USA) +1-216-426-5600 Web site: www.kroy.com P/N: 39-0000086-00 REV. : A...

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K4350c

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