Kirkland Signature KS562-DRW User Manual
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Kirkland Signature KS562-DRW User Manual

For model ks562-drw hearing instruments
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USER GUIDE

Remote Control 2

for Model KS562-DRW hearing instruments

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Summary of Contents for Kirkland Signature KS562-DRW

  • Page 1: User Guide

    USER GUIDE Remote Control 2 for Model KS562-DRW hearing instruments...
  • Page 2 Welcome Congratulations on your Remote Control 2 purchase. Remote Control 2 will allow you to operate your wireless hear- ing instruments. It is both an elegant and user-friendly remote control as well as a status reader which gives you access to wireless functions on your hearing instruments.
  • Page 3 Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must ac- cept any interference received, including interference that may cause undesired operation.
  • Page 4 • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications can void the user’s authority to operate the equipment. Intended use Remote Control 2 is intended to let the user control a compatible wireless hearing instrument remotely.

  • Page 5: National Restrictions

    National restrictions: Norway: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund. This product is in compliance with the following regulatory stan- dards: In EU: The device conforms to the Essential Requirements ac- cording to - Annex I of Council Directive 93/42/EE C for medical devices (MDD ) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE).
  • Page 6 L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonc- tionnement. In JP: This device has been granted a designation number by Ministry of Internal Affairs and Communications under „Ordinance concern- ing Technical Regulations Conformity Certification etc.

  • Page 7: Table Of Contents

    Contents Description ................8 Getting Started ............... 10 Adjust volume ................. 12 Return to Home settings ............14 Battery low indicator ............... 15 Operating range ..............17 Screen display ................ 18 Remote Control 2 performance ..........18 Pairing ..................19 Using optional audio streaming devices ........21 Activating streaming from TV Streamer ........22 Streaming mode volume adjustment ........

  • Page 8: Description

    Description ON/OFF switch Display Streaming (optional TV Streamer or Clip-On Microphone) Home Hearing instrument microphone mute...
  • Page 9 Increase volume Decrease volume Select left hearing instrument only Select right hearing instrument only 10 Program change 11 Pairing...

  • Page 10: Getting Started

    Getting Started Charging the Battery Before using your Remote Control 2, you need to fully charge the rechargeable bat- tery. To charge it, plug in the charging cable as shown below. Then plug the other end into a power outlet. During charging the bars in the battery meter will be showing one, two and three bars continuously.
  • Page 11 Changing programs The “P” button (10 on page 9) is used to switch between the pro- grams that your hearing healthcare professional has programmed into your hearing instruments. The name of the program displayed can be configured by your hearing healthcare professional. Each time you press the “P”...

  • Page 12: Adjust Volume

    Adjust volume Adjust volume on both hearing instruments The “+” and “-“ keys are used to adjust volume (6 and 7 on page 9). Volume may be adjusted Restaurant on both hearing instruments simultaneously or on each side independently. By default, both hearing instruments are “active”...
  • Page 13 press “+” or “-“ to adjust volume on the left hearing instrument only. Adjust volume on the right hearing instrument only To adjust volume on the right side only, first press the “>” key on the keypad (9 on page 9). Doing so will make the right side “active”...

  • Page 14: Return To Home Settings

    Muting or unmuting applies to both hearing instruments simul- taneously and cannot be selected for the left or right instrument separately. When the microphones are muted, the microphone icon will be replaced by a microphone muted icon and the volume bars will be dimmed.

  • Page 15: Battery Low Indicator

    Battery low indicator Remote Control 2 battery low indicator The battery level of the Remote Control 2 is indicated by a battery meter holding three bars. As the battery is gradually depleted the bars will disappear one by one. When the battery is low on power the battery meter will start flashing indicating that recharging is needed.
  • Page 16 Hearing instrument battery low indicator When the hearing instruments are running low on power, it will be shown in the display of the Remote Control 2 next to the volume bar(s). The arrows indicating either left (<) or right (>) hearing in- strument will alternate between the arrow(s) and a vertical battery icon indicating which hearing instrument (left or right) is running low on power.

  • Page 17: Operating Range

    Operating range The operating range between the Remote Control 2 and the hearing in- struments is approximately 100 cm (40”). In the event that you cannot read out the status on the Remote Control 2, hold the Remote Control 2 in front of you, as shown in the picture.

  • Page 18: Screen Display

    Screen display To conserve battery life, the Remote Control 2 has a standby fea- ture that automatically puts the Remote Control 2 into a “sleep” mode after 20 seconds of non-use. Whenever the display is dark, simply press any button on the keypad to awaken the display and then perform the desired action.

  • Page 19: Pairing

    Pairing Note! The following information is intended primarily for your hear- ing healthcare professional, who in most cases will complete the tasks that are necessary before the Remote Control 2 can be used with your hearing instruments. However, the process is designed to be simple and should be easily accomplished by almost anyone.
  • Page 20 3. While pairing mode is activated, close the battery doors of both hearing instruments and make sure they are ON. A successful pairing will be indicated by an audible melo- dy played in both hearing instruments, and shown in the Remote Control 2 display with active volume bars and program “1”...

  • Page 21: Using Optional Audio Streaming Devices

    Using optional audio streaming devices Streamer Clip-On Microphone optional audio and speech streaming devices available for your hearing instru- ments. Streamer streams audio sig- nals from your TV, Stereo, Computer, etc. directly in your hearing instruments. The Clip-On Microphone streams speech and audio signals di- rectly to your hearing instruments.

  • Page 22: Activating Streaming From Tv Streamer

    Activating streaming from the TV Streamer To start audio streaming from the TV, stereo or another de- vice connected to your TV Streamer, simply turn on the audio device and then press the streaming button (3 on page 8). The hearing instruments will instantly start searching for the TV Streamer and connect to it.
  • Page 23 No TV found You can have up to 3 streaming devices set up for your hearing instruments. Each streaming device is indicated in the display by a letter designation: A, B or C. If more than one streaming device is in use, press the streaming button again until the desired audio signal is heard.

  • Page 24: Streaming Mode Volume Adjustment

    Streaming mode volume adjustment When in streaming mode, both hearing instruments volume (left volume bar) and streamed audio volume (right volume bar) adjust- ments are by default “active.” This is indicated in the display by the two arrowheads (< and >) located next to the volume bars. To adjust both hearing instrument and streamed audio volume simultaneously, press the “+”...
  • Page 25 Press “+” or “-“ (6 or 7 on page 9) to adjust hear- ing instrument volume. To return to simultaneous adjustment mode, press the “>” key (9 on page 9) on the keypad until one arrowhead appears next to each vol- ume bar in the display, indicating that both vol- ume levels are “active.”...
  • Page 26 To stop streaming and return to the previous program, press the “P” button (10 on page 9). Alternatively, press the Home button (4 on page 8), which will reset your hearing instrument to default settings (see section on “Return to Home settings”) and also reset the Remote Control 2 to simultaneous adjustment mode.

  • Page 27: Phone (Optional)

    Phone (optional) The Phone Clip+ or Auto Phone Detection also work with the Re- mote Control 2. When using the Phone Clip+ or the Auto Phone Detection this will be indicated on the display: Once the phone call has ended, the hearing instruments will re- turn to the previously used program.

  • Page 28: Appendix: Exceptions To Normal Operation

    Appendix: exceptions to normal operation It is recommended that both hearing instruments be set to the same program at all times. However, it is possible to have differ- ent programs on the two hearing instruments, such as program 1 on the left side and streamed audio on the right. Under conditions such as these the Remote Control 2 functions slightly differently, as the following examples illustrate.
  • Page 29 hearing instrument will return to the program it came from, and your left hearing instrument will advance to the next program fol- lowing the one it is in. Another press on the “P” button will align both hearing instruments to the same program. If you press the Streaming button instead, both instruments will be set to the same streamed audio program.
  • Page 30 Situation #7: If one hearing instrument is in streaming mode and the other one is in one of the hearing instrument programs, only the streaming display will be shown with no indication of hearing instruments program number and label/name.

  • Page 31: Important Information

    Important information Maintenance and care • Clean the Remote Control 2 using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. • Protect the Remote Control 2 from excessive moisture (bath- ing, swimming) and heat (radiator, car, dashboard).
  • Page 32 General precautions • Your hearing instrument and the Remote Control 2 were given a unique communication network code during the fitting. This ensures that the Remote Control 2 will not affect hearing in- struments worn by others. • High-powered electronic equipment, larger electronic instal- lations and metallic structures may significantly reduce the operating range.
  • Page 33 BUILT-IN BATTERY CARE: Please observe the following as this product contains a battery • Your product is powered by a rechargeable battery. • The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. •...
  • Page 34 Battery warning • ”Caution” – The battery used in this product may present a risk of fire or chemical burn if mistreated. • Do not attempt to open the product or replace the battery. • It is built-in and not changeable. Use of other batteries may present a risk of fire or explosion and the warranty will be ter- minated.
  • Page 35 Charger Care Please observe the following as your product is supplied with a charger • Do not attempt to charge your product with anything other than the AC adapter provided. The use of any other types may damage or destroy the product and could be dangerous. •...

  • Page 36: Technical Specifications

    Technical specifications Operating range: up to 3 meters/10 feet Wireless: 2.4 GHz Operating temperature: 0 to 55 °C /32 to 131 °F Storage temperature: -20 to 60 °C /-4 to 140 °F Temperature test, transport and storage information The product is subject to various tests in temperature and damp heating cycling between -25 °C and +70 °C according to internal and industry standards.

  • Page 37: Warranty

    Warranty The Remote Control 2 is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. What is covered by this warranty? Any electrical component, that because of workmanship, manufacturing or design defects fails to function properly under normal use during life of this warranty will be replaced or repaired at no charge for parts or labor when returned at your local Costco...
  • Page 38 What is not covered by this warranty? Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it.

  • Page 40: Troubleshooting Guide

    TROUBLESHOOTING GUIDE SYMPTOM CAUSE The Remote Control 2 is switched The display remains turned off when pressing a key on the Remote Control 2 The battery in the Remote Control 2 is depleted No information is shown The Remote Control 2 and hearing instruments have not been paired in the display after it has been activated...
  • Page 41 POSSIBLE REMEDY Turn the Remote Control 2 on by sliding the ON/OFF down to the ON position Recharge the battery Carry out the pairing process Assure that Remote Control 2 and hearing instrument are with- in wireless range, and repeat pairing process Repeat pairing process and assure that the battery doors on both hearing instruments are closed within 20 seconds after the pairing button has been pressed on the Remote Control 2...
  • Page 42 TROUBLESHOOTING GUIDE SYMPTOM CAUSE The ’search’ icon on the The Remote Control 2 and hearing Remote Control 2 dis play instrument are not within wireless range is displayed constantly The hearing instrument is not pow- ered on The battery in the hearing instru- ment is depleted The two hearing instruments are different...
  • Page 43 POSSIBLE REMEDY Assure that Remote Control 2 and hearing instrument are with- in wireless range Power on the hearing instrument Replace the battery in the hearing instrument with a new one Align hearing instrument program either using the Remote Control 2 or the program button on the hearing instrument Note: Due to an internal priority scheme, this command will not have any effect on a hearing instrument being in the phone program (i.e.
  • Page 44 TROUBLESHOOTING GUIDE SYMPTOM CAUSE Volume control is activated for one When changing volume hearing instrument only (i.e. only on the hearing instru- ments using the ”+” or ”-” one of the ”<” and ”>” arrow heads keys, the volume does not are shown on Remote Control 2 display) change on one hearing...
  • Page 45 POSSIBLE REMEDY Press the ”<” or ”>” key as appropriate to activate volume con- trol also for the other hearing instrument...

  • Page 46: Notes

    Notes:...
  • Page 47 Notes:...
  • Page 48 Notes:...
  • Page 49 Notes:...
  • Page 50 Be aware of information marked with the warning symbol WARNING points out a situation that could lead to seri- ous injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your wireless accessory better.
  • Page 51 Please ask your local hearing healthcare professional concerning disposal of your wireless accessory...
  • Page 52 Costco Wholesale Canada Ltd* 415 W. Hunt Club Road Ottawa. Ontario K2E 1C5 Canada 1-800-463-3783 www.costco.ca *faisant affaires au Québec sous le nom Les Entrepôts Costco...

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