TROUBLESHOOTING
Problem
Cannot control the TV
with the remote control.
No image display and no
sound is produced.
The TV turns off
suddenly.
When connecting to the
PC (HDMI/DVI/RGB), 'No
signal' or 'Invalid Format'
is displayed.
Solution
Check the remote control sensor on the product and try
y
y
again.
Check if there is any obstacle between the product and the
y
y
remote control.
Check if the batteries are still working and properly installed
y
y
(
to
,
to
).
Check if the product is turned on.
y
y
Check if the power cord is connected to a wall outlet.
y
y
Check if there is a problem in the wall outlet by connecting
y
y
other products.
Check the power control settings. The power supply may be
y
y
interrupted.
Check if the Sleep Timer or Off Time feature is activated in
y
y
the TIME settings.
If there is no signal while the TV is on, the TV will turn off
y
y
automatically after 15 minutes of inactivity.
Turn the TV off/on using the remote control.
y
y
Reconnect the HDMI/RGB cable.
y
y
Restart the PC with the TV on.
y
y
TROUBLESHOOTING
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