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Enclosure User Guide Notices The information in this document is subject to change without notice. While every effort has been made to ensure that all information in this document is accurate, the Authors accept no liability for any errors that may arise. No part of this document may be transmitted or copied in any form, or by any means, for any purpose, without the written permission of the Authors.
Contents Contents Preface ..............................vii International Standards ......................... vii Potential for Radio Frequency Interference ..................vii European Regulations .......................... viii Safety ..............................viii Battery Safety ............................x Expansion Connectors ..........................x Rack System Precautions ........................xi ESD Precautions ........................... xi Recycling of Waste Electrical and Electronic Equipment (WEEE) ............
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Enclosure User Guide 1.5.3 AC Power (350W PSU) ....................15 1.5.4 Power Consumption ......................15 1.5.5 PSU Safety and EMC Compliance .................. 15 1.5.6 Power Cords ........................15 1.5.7 Environment ........................16 1.5.8 Interfaces ......................... 17 1.5.9 FC60SS Module Specification ..................17 1.5.10 Drive Carrier Module Specification ..................
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Contents 3.9 Starting StorView ........................45 3.10 Power Down ..........................46 4 Troubleshooting and Problem Solving ..................47 4.1 Overview ........................... 47 4.1.1 Initial Start-up Problems ....................47 4.2 Status Indicators (LEDs) ......................48 4.2.1 Power Supply Module LEDs ..................... 48 4.2.2 Cooling Module LED ......................
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Preface Preface What is in this guide This user guide gives you step-by-step instructions on how to install, configure and connect an FC60SS SAS Enclosure Platform to your host computer system and how to use and maintain the system. Information is also provided on achieving FC60SS RAID enclosure expansion by connecting FC60SS expansion enclosures.
Enclosure User Guide European Regulations This equipment complies with European Regulations EN 55022 Class A: Limits and Methods of Measurement of Radio Disturbance Characteristics of Information Technology Equipments and EN50082-1: Generic Immunity. Safety All plug-in modules are part of the fire enclosure and must only be removed when a replacement can be immediately added.
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Preface Battery Module Caution Label: Do not operate with modules missing Fan Module Caution Label: Do not operate with modules missing • FC60SS-1220 enclosures must only be operated from a power supply input voltage range of 100 - 240 VAC. PSU Ratings Label The plugs on the power supply cord are used as the main disconnect device.
Enclosure User Guide PSU Warning Label: Power Hazards • The power connection should always be disconnected prior to removal of the Power Supply module from the enclosure. • A safe electrical earth connection must be provided to the power cords. Check the grounding of the enclosure before applying power.
Preface EMC Precautions If passive copper cables are connected, the cable must not have a connection to a common ground/earth point. Rack System Precautions The following safety requirements must be considered when the unit is mounted in a rack. • The rack design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use.
Enclosure User Guide Please contact Cutting Edge for a copy of the Recycling Procedures applicable to your product. Important Observe all applicable safety precautions, e.g. weight restrictions, handling batteries and lasers etc., detailed in the preceding paragraphs when dismantling and disposing of this equipment Data Security •...
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Introduction Chapter 1 Introduction 1.1 FC60SS Enclosure Platform The FC60SS Enclosure Platform is a 2U (rack space) disk drive enclosure, housing twelve low profile (1 inch high), 3.5 inch form factor, which can be either: – 3.0Gb/s direct dock SAS disk drives, –...
Enclosure User Guide 1.2 FC60SS-XPN Expansion Enclosure FC60SS RAID enclosure expansion is achieved by connecting FC60SS-XPN expansion enclosures. Multiple enclosures are connected together using SAS patch cables, up to a total of five enclosures. Please refer to section 2.9, ”Enclosures Expansion”, on page 1.3 The Enclosure Core Product The FC60SS design concept is based on an enclosure subsystem together with a set of plug-in modules.
Introduction • Two Disk I/O Modules (see Figure 1–14) Note: If only one Disk I/O module is installed then a Blank module must be fitted in the unused slot. The module should be fitted in Slot 0 and the blank in Slot 1 (Figure 1–5).
Enclosure User Guide Figure 1–4 FC60SS-XPN Enclosure (Front) Figure 1–5 FC60SS-XPN Enclosure (Rear) 1.3.2 Operator’s Panel The FC60SS enclosure front panel incorporates an Operator’s (Ops) Panel with four LEDs, see Figure 1–6. The Ops Panel provides the user with a high level indication of the operation of the Enclosure. Please refer to Table 3–3, ”Ops Panel LED States”, on page 43 for details of the LED status conditions.
Introduction 1.3.3 Alarms 1.3.3.1 Visible Alarms The functional modules have associated status LEDs. The Ops Panel shows a consolidated status for all modules. LEDs show constant Green or Blue for good or positive indication. Constant or flashing Amber LEDs indicate there is a fault present within that module. Table 1–1 Status LEDs State Description...
Enclosure User Guide 1.4 The Plug-in Modules An FC60SS enclosure requires the following modules for normal operation: • 2 x 350W AC Power Supply modules • 1 x Cooling module • FC60SS: 1 or 2 x FC60SS RAID modules • FC60SS: 2 x Disk I/O modules •...
Introduction Table 1–2 Power Supply LEDs Power On & OK Module Fault Status (Green) (Amber) No AC power (either PSU) No AC power (this PSU only) PSU Fault (over temp, over voltage, over current, PSU fan fail) AC present, PSU on and OK Fan Fault 1.4.1.1 Multiple Power Supply Modules...
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Enclosure User Guide Figure 1–8 Cooling Module The Cooling module incorporates an amber Cooling Module Fault LED, defined in Table 1–3. Table 1–3 Cooling Module Fault LED Status Module Fault (Amber) Enclosure On - Fan OK Fan Fail Figure 1–9 Cooling Module Fault LED Location...
Introduction 1.4.3 FC60SS RAID Module One or two FC60SS RAID modules (according to customer configuration) are supplied mounted in the rear of the enclosure as part of the FC60SS enclosure core product. The plug-in FC60SS RAID modules have been designed for integration into a FC60SS enclosure, providing external FC cable interfacing with the host computer system.
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Enclosure User Guide Figure 1–10 FC60SS RAID Module Figure 1–11 FC60SS Module Front Panel The recommended configurations are shown in sections 2.7 on page 27 2.9 on page 1.4.3.1 StorView ® Management Software The StorView ® Storage Management software which is embedded in the FC60SS RAID Module is a full- featured graphical HTML-based software suite designed to configure, manage and monitor the FC60SS RAID Module Storage Solution.
Introduction to allow the user to connect to it. Please refer to section 3.9, ”Starting StorView”, on page 45 for further information. 1.4.4 Battery Module The FC60SS RAID module assembly includes a removable Battery module, located as shown in Figure 1– 10.
Enclosure User Guide 1.4.5 Disk I/O Module FC60SS-XPN storage expansion subsystems include an enclosure with rear facing bays which house two Disk I/O modules, shown in Figure 1–14. The plug-in Disk I/O modules have been designed for integration into FC60SS-XPN storage subsystems, utilizing SAS interconnections with the host computer system.
Introduction Figure 1–15 Disk I/O Module Front Panel Note The EXP’N port connects to the Host port on the next FC60SS-XPN enclosure in a multiple enclosure configuration, please refer to section 2.9 on page 32 for further information on enclosure expansion. 1.4.6 Drive Carrier Module The Drive Carrier Module comprises a hard disk mounted in a carrier.
Enclosure User Guide Figure 1–17 Anti-tamper Lock 1.4.7 Dummy Carrier Modules Dummy Carrier modules are provided for fitting in all unused drive bays. They are designed as integral drive module front caps and must be fitted to all unused drive bays to maintain a balanced airflow. 1.4.8 Blank Modules When only one FC60SS RAID module is installed, a Blank module must be fitted in the vacant RAID (I/O) module slot at the rear of the enclosure to maintain airflow and ensure correct operation.
Introduction 1.5.2 Weight 32kg (70.4lb) Maximum Configuration Empty Enclosure 9kg (19.8lb) 1.5.3 AC Power (350W PSU) Voltage Range 100--240 VAC Rated Frequency 50/60 Hz Inrush Current <30A @ 230VAC Power Factor >0.98 Harmonics Meets EN61000-3-2 1.5.4 Power Consumption Power consumption of enclosure with 12x SAS drives running IO, powered by a single PSU (Power One PSU) with extended power lead between PSU and IO Backplane and with two controllers installed at IDLE and ACTIVE operation.
Enclosure User Guide General requirements:- Cord type Harmonized, H05-VVF-3G1.0 Socket IEC 320, C-13, 250V, 10A. Important The Plug and the complete power cord assembly must meet the standards appropriate to the country, and must have safety approvals acceptable in that country. 1.5.7 Environment Table 1–5 Ambient Temperature and Humidity...
Enclosure User Guide SAS Expansion 1 Green When ON this port is active SAS Expansion 2 Green When ON this port is active SAS Expansion 3 Green When ON this port is active SAS Expansion 4 Green When ON this port is active These LEDs blink on/off when there is module activity.
Getting Started Chapter 2 Getting Started 2.1 Introduction In this chapter, you are shown how to install your FC60SS enclosure into an industry standard 19 inch rack cabinet and configure the enclosure sub-system. Caution When connecting up FC60SS enclosures, use only the power cords supplied or cords which match the specification quoted in section 1.5.6.
Enclosure User Guide Figure 2–1 Module locations 2.2.1 Enclosure Drive Bay Numbering Convention The enclosure drive bay numbering convention is shown in Figure 2–1. A drive bay is defined as the space required to house a single 1.0" high 3.5 inch disk drive in its carrier module. Important Drive carrier modules must always be fitted in drive locations 1 and 12.
Getting Started 2.3 Enclosure Installation Procedures Caution An FC60SS enclosure with all component parts installed is too heavy for a single person to safely install alone into a Rack cabinet. The following procedures describe the installation of an FC60SS enclosure and highlights any critical co-requisite requirements and good handling practices which we encourage you to follow so as to ensure that a successful installation is achieved in the easiest manner.
Enclosure User Guide Figure 2–2 Unpacking the Enclosure System 2.3.3 Rack Installation Pre-Requisites The FC60SS enclosure is designed for installation into an industry standard 19 inch cabinet capable of holding the unit. • Minimum depth 700 mm from front flange to rear metalwork (excludes rear cabling). •...
Getting Started The rack mounting rail kit also incorporates a rear hold down mechanism to ensure shock and vibration immunity. Please contact your supplier to ensure suitable mount rails are available for the rack you are using. Latch (both sides) (Left hand assembly shown) Figure 2–3 Rack Mounting Rail Kit...
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Enclosure User Guide Figure 2–4 Securing Chassis Slides to Enclosure (steps 1 & 2) Assemble to brackets (not handed) to rack as follows (refer to Figure 2–5): a Locate the location pin at the rear of the rail into the rear rail post. b Extend the rail to fit between the front and rear rack posts.
Getting Started Mount the enclosure in the rack as follows (refer to Figure 2–6): a Lift the enclosure and align it with the rack rails. b Carefully insert the chassis slides into the rack rails and push fully home. c Tighten the rear screws. d Withdraw the enclosure until it reaches the hard stops (approximately 400mm).
Enclosure User Guide If in doubt about correct orientation, the Operator’s Panel should be on the left hand side of the enclosure. Tighten the two mounting thumbscrews present on each chassis flange. 2.4 Module Installation The FC60SS enclosure is supplied fully populated with all plug-in modules installed. For information on removal/replacement of plug-in modules, please refer to Chapter , ”Troubleshooting...
Getting Started • Menu-based RAID Configuration Utility User Guide . 2.5.3 RAID Configuration Utility (Text-based) The FC60SS RAID module firmware based programs are accessed through a VT-100 terminal using a text-based RAID Configuration Utility interface. Please refer to the following document: •...
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Enclosure User Guide Figure 2–7 Single Host Dual Controller Connections Figure 2–8 Dual Host Dual Controller Connections...
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Getting Started Figure 2–9 Dual Host Dual Controller Connections (Single HBA) Figure 2–10 Dual Host Dual Controller and Single Switch Connections (Dual HBA)
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Enclosure User Guide Figure 2–11 Dual Host Dual Controller and Dual Switch Connections Figure 2–12 Single Host Single Controller Connections...
Getting Started Figure 2–13 Dual Host Single Controller Connections 2.8 Ethernet Connection An RJ45 10/100BaseT Ethernet port allows the controller to be connected to a network to enable out-of -band management and monitoring using the Embedded Storview GUI software. Ensure that the PC is connected either directly or via a switched LAN to the Ethernet. Important Only screened twisted pair Ethernet cable must be used for connection to the Ethernet port.
Enclosure User Guide 2.9 Enclosures Expansion Additional expansion enclosures, e.g.FC60SS-XPN enclosures, can be connected to a FC60SS enclosure. Multiple enclosures are connected together using SAS patch cables, up to a maximum of 5 enclosures, a typical configuration is shown in Figure 2–14.
Getting Started 2.10 Drive Slot Arrangement Each enclosure has 12 drives which are referenced by their location as shown in Table 2–2. Drives are numbered column/row. Table 2–2 Drive Slot Arrangement: Enclosure Front View Column/row Drive 1 Drive 2 Drive 3 Drive 4 Drive 5 Drive 6...
Enclosure User Guide Drive Location Sequence (3) Column/row Drive Location Sequence (4) Column/row 3 If a change in drive technology is required then a new column of drives should be populated, e.g. Column/row SAS 2 SATA 3 SAS 6 SATA 7 SATA 11 All members of the column should maintain the same drive type.
Getting Started Figure 2–15 Activating the Anti-tamper Lock Remove the key. De-activation is the reverse of this procedure, that is: • Rotate the key in an anti-clockwise direction until the indicator is no longer visible in the aperture beside the key. Note A drive carrier cannot be installed if its anti-tamper lock is activated outside the Enclosure.
Enclosure User Guide Figure 2–16 Cable Strain Relief Bales Attach the power cord to the Power Distribution Unit (Figure 2–17) in the rack or other power source. Figure 2–17 Power Cord Connections Warning Before applying power, carry out the grounding checks detailed in section 2.12. A Power On LED on the Ops Panel indicates whether AC power is present.
Getting Started Warning Some electrical circuits could be damaged if external signal cables or power control cables are present during the grounding checks. • Check for continuity between the earth pin of the IEC 320 connector on one of the Power Supply modules and any exposed metal surface of the FC60SS enclosure.
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Enclosure User Guide Figure 2–18 Welcome Screen T he program will begin searching for Embedded StorView modules (Figure 2–19). Those embedded modules with their default password intact will be displayed with their MAC address in an Uninitialized list window. If all discovered embedded modules have had their default passwords changed, then you will be taken to the Initialized screen.
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Getting Started If you wish to manually configure your network setting, enter the correction information in the appropriate fields. Enter a new” password and confirm the new password. Click the Configure button. Figure 2–20 Configuration Screen if you have additional uninitialized embedded modules, select the next MAC address and choose the appropriate settings from the previous step.
Enclosure User Guide Figure 2–21 Launch Screen Your default web browser will open with a login screen. Enter the login name and “new” password then click OK. The StorView Main screen will open. 2.13.2 Setting up the Embedded StorView Module: Linux Log in as “root.”...
Operation Chapter 3 Operation 3.1 Before You Begin Before powering up the FC60SS enclosure please ensure that all the modules are firmly seated in their correct bays. 3.2 Power On Power on the enclosure by connecting cables to the PDU, or powering on the PDU, then power on the Host system.
Enclosure User Guide The Power Supply module LED states are detailed in Table 3–1. Table 3–1 Power Supply LEDs Power On & OK Module Fault Status (Green) (Amber) No AC power (either PSU) No AC power (this PSU only) PSU Fault (over temp, over voltage, over current, PSU fan fail) AC present, PSU on and OK Fan Fault 3.4 Cooling Module LED...
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Operation Table 3–3 Ops Panel LED States Ops Panel LEDs Other Associated State Description LEDs or Alarms Power System Logical Fault Fault Identify (Green/ (Amber) (Amber) (Blue) Amber) Aux present, overall power failed or switched off. single beep, two Ops Panel power on (5s) test state double beep Power On, all functions good PSU Fault LED or...
Enclosure User Guide 3.6 FC60SS RAID Module LEDs The FC60SS RAID module LEDs status conditions are defined in Table 3–4. Table 3–4 FC600SS RAID Module LEDs LED Functions LED State Definition Controller Slot 0 Activity Amber When ON the Controller is currently processing data Controller Slot 1 Activity Amber...
Operation 3.7 Disk I/O Module LEDs Table 3–5 Disk I/O Module LEDs LED Functions State Description Host 0 & Host 1 Ready Flashing Active (Green) Not Ready Expansion Ready Flashing Active (Green) Not Ready 3.8 Starting the Drives Unless otherwise selected during installation, all drives in the enclosure should automatically start their motors.
Enclosure User Guide 3.10 Power Down The enclosure can be powered down at any time and if cached contents are present (refer to the Cache Active LED on the RAID module), they will be preserved by the internal battery. If the enclosure is left in this state for extended periods then the batteries will discharge and the cached data will be lost.
Troubleshooting Chapter 4 Troubleshooting and Problem Solving 4.1 Overview FC60SS enclosures include a processor and associated monitoring and control logic to enable them to diagnose problems within the enclosure’s power, cooling and drive systems. The sensors for power and cooling conditions are housed within the Power Supply modules. There is independent monitoring for each unit.
Enclosure User Guide Check that all drive carrier modules have been correctly installed and that the LEDs on all installed drive carrier modules are illuminated Green. Note that the drive LEDs will not be lit during drive spinup. Check that there is a valid FC_AL signal present at the FC60SS connector by observing the state of the LEDs Host Port 0 Signal Good and Host Port 1 Signal Good (see Figure 1–11 on page 10 Table 4–...
Troubleshooting 4.2.2 Cooling Module LED The Cooling module incorporates a Module Fault LED (Amber), defined in Table 4–2). Table 4–2 Cooling Module LED Status Module Fault (Amber) Enclosure On - Fan OK Fan Fail 4.2.3 Ops Panel LEDs The Ops Panel displays the aggregated status of all the modules. The Ops Panel LEDs are shown in Figure 4–1 and defined in Table...
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Enclosure User Guide Table 4–3 Ops Panel LED States Ops Panel LEDs Other Associated State Description LEDs or Alarms Power System Logical Fault Fault Identify (Green/ (Amber) (Amber) (Blue) Amber) Aux present, overall power failed or switched off. single beep, two Ops Panel power on (5s) test state double beep Power On, all functions good...
Troubleshooting 4.2.4 FC60SS RAID Module LEDs The FC60SS RAID module incorporates the following LED indicators: For details on how to remove and replace a FC60SS RAID module see Section 4.11. Table 4–4 FC60SS RAID Module LEDs LED Functions LED State Definition Controller Slot 0 Activity Amber...
Enclosure User Guide 4.2.6 Drive Carrier LEDs Please refer to Table 4–6 on page 4.3 Audible Alarm The enclosure subsystem includes an Audible Alarm which indicates when a fault state is present. The following conditions will activate the Audible Alarm: •...
Troubleshooting Table 4–6 Drive Carrier LED Functions State Green Amber Drive Fault Power control circuit failure Notes 1 Drive Activity - LED may be off for a length of time during power up. 2 Impacted - any background service, e.g. initialization Figure 4–2 Drive Carrier LEDs 4.4.1 Auto Start Failure Unless otherwise selected at installation time, all drives in the enclosure should automatically start their...
Enclosure User Guide 4.5.2 Power Supply Faults Symptom Cause Action 1 Ops Panel SYSTEM 1 Any power fault. 1 Check AC power connections to Power FAULT LED AMBER Supply module are live. 2 A fan failure. 2 An AMBER LED on 2 Disconnect the Power Supply module from one or more Power 3 A thermal...
Troubleshooting 4.5.4 Thermal Alarm Symptom Cause Action 1 Ops Panel SYSTEM 1 If the internal temperature 1 Check local ambient environment FAULT LED AMBER. measured in the airflow temperature is below the upper 40°C through the enclosure specification. 2 An AMBER LED on exceeds a pre-set one or more Power 2 Check the installation for any airflow...
Enclosure User Guide 4.6 Dealing with Hardware Faults Ensure that you have obtained a replacement module of the same type before removing any faulty module. Warning If your FC60SS enclosure is powered up and you remove any module, replace it immediately.
Troubleshooting 4.9 Power Supply Modules Warning The FC60SS enclosure must only be operated with two Power Supply modules installed. 4.9.1 Removing a Power Supply Module Warning Do not remove the faulty Power Supply module unless you have a replacement unit of the correct type ready for insertion.
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Enclosure User Guide Check for damage, especially to the rear connector on the PSU. Caution Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. Slide the module into the enclosure (Figure 4–4).
Troubleshooting 4.10 Cooling Module 4.10.1 Removing a Cooling Module Grasp latch (Figure 4–5) between thumb and forefinger. Squeeze thumb and forefinger together to release the latch. Figure 4–5 Cooling Module Latch Pull the latch outward to cam the module out of the enclosure (Figure 4–6).
Enclosure User Guide 4.10.2 Installing a Cooling Module Check for damage, especially to the rear connector on the supply. Caution Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. With the latch in the open position (see Figure 4–5), slide the module into the enclosure until the latch...
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Troubleshooting Pull the latches outward to cam the module out of the enclosure (Figure 4–10). Grip the latch handles and withdraw the module (Figure 4–8). Figure 4–8 Removing a FC60SS RAID Module (1) Figure 4–9 Removing a FC60SS RAID Module (2)
Enclosure User Guide 4.11.2 Installing an FC60SS RAID Module Important Host and Expansion Connectors: Class 1 Laser Product • If fitted with optical modules, the modules must be a UL (or other North American NRTL) RECOGNISED COMPONENT, must be approved by TUV (or other European Product safety test house) and the laser in the module must comply with Laser Class 1, US 21 CFR (J) &...
Troubleshooting Cam the module home by manually closing the latches (see Figure 4–12). Figure 4–12 Installing a FC60SS RAID Module (step 2) A click should be heard as the latches engage. Note The FC60SS RAID module will take up to 1 minute to re-initialize onto the loop after re-cabling. 4.12 Battery Module Warning There is a danger of explosion if the battery is incorrectly replaced.
Enclosure User Guide Figure 4–13 Removing a Battery Module) 4.12.2 Installing a Battery Module Check for damage, do not install if there are any outer signs of damage. Slide the Battery module into the vacant slot on the right hand side of the FC60SS RAID module (Figure 4–14).
Troubleshooting 4.13 Removing/Replacing Disk I/O Modules To remove/replace a Disk I/O module, please follow the procedures for Removing and Replacing a FC60SS RAID Module as defined in sections 4.11.1 on page 60 4.11.2 on page 4.14 Drive Carrier Module Warning Observe all conventional ESD precautions when handling FC60SS modules and components.
Enclosure User Guide Figure 4–16 Removing a Drive Carrier Module (step 3) 4.14.2 Installing a Drive Carrier Module Warning All drive bays must be fitted with Drive Carrier modules or Dummy Carrier modules to maintain a balanced air flow. 4.14.2.1 Drive Carrier Configuration Important Before you install the drive carrier modules in your FC60SS enclosure, please refer to...
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Troubleshooting Figure 4–17 Drive Carrier Module with Handle Released Note: If the anti-tamper locks have been activated, please refer to section 2.10.3, ”Engaging the Anti-tamper Locks”, on page 34 Slide the carrier, gently, all the way into the enclosure until it is stopped by the camming lever on the right of the carrier (Figure 4–18)
Enclosure User Guide Caution Ensure that the carriers are fully engaged in the enclosure, as shown in Figure 4–19. Figure 4–19 Engaging a Drive Carrier Module in an Enclosure 4.14.4 Dummy Drive Carrier Module Removal/Replacement Dummy drive carrier modules are removed and replaced in the enclosure simply by pulling the module out of the enclosure or pushing it into place.
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