NEC Electra Elite IPK Dterm Owner's Manual

Voice security recorder

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Summary of Contents for NEC Electra Elite IPK Dterm

  • Page 1 NOTICE Note that when converting this document from its original format to a .pdf file, some minor font and format changes may occur causing slight variations. When viewing and printing this document, we cannot guarantee that your specific PC or printer will support all of the fonts or graphics.
  • Page 2 term ® OICE ECURITY ECORDER ’ WNER UIDE I N T - 1 0 4 8 ( V S R ) D o c u m e n t R e v i s i o n 1...
  • Page 4 No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall no be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual.
  • Page 6: Table Of Contents

    Voice Security Recorder Application Software ......9 term VSR Software .................. 9 PC Compatibility ..................9 term ® Section 6 NEC D Voice Security Recorder User Interface ......10 Tab Options .................... 10 6.1.1 Playback Tab ................11 6.1.2 Record Tab ................12 6.1.3...
  • Page 7 Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ Section 9 Vertical Market Applications: ..............18 Section 10 Installation Limitations ................19 ___________________________________________________________________________________ Table of Contents...
  • Page 8 LIST OF FIGURES ___________________________________________________________________________________ Figure 1 VSR Connection Configuration ................2 term Figure 2 Voice Security Recorder ................3 Figure 3 Hardware Update Wizard ..................6 Figure 4 Search and Installation Options ................7 Figure 5 Software Compatibility Warning ................7 Figure 6 Hardware Update Completed ..................
  • Page 9 Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ List of Figures...
  • Page 10: Introduction

    Electra Elite IPK Document Revision 1 ___________________________________________________________________________________ ECTION NTRODUCTION term This document describes the features and capabilities of the NEC D Voice term Security Recorder (D VSR) and the associated Desktop software solution. term The D VSR consists of a USB device that taps across the digital extension pair of...
  • Page 11: Connectivity

    Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ ONNECTIVITY ECTION term The diagram below shows the connection configuration of the D VSR device and the local desktop PC. term T e l e p h o n e I P K K S U term V S R U S B...
  • Page 12: Usb Device

    USB D ECTION EVICE term This section describes the NEC D VSR USB device hardware specifications. The device is constructed in a UL94 V-0 black polymer and measures 84mm x 72mm x 25mm (or 3” x 2 3/4 ” x 1”).
  • Page 13: Device Performance

    Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ Device Performance The device does not interfere with the communication between the NEC term telephone system and the D telephone. The device does not require USB power or a connection to the PC to maintain the functionality of the telephone.
  • Page 14: Basic Installation

    USB cable (provided). term Connect the telephone to either port on the D VSR Recorder unit, and the other port to the NEC key telephone system. The unit is now for recording. For Windows 2000 or XP: term Using the USB cable provided, connect the USB interface on the D VSR unit to your PC.
  • Page 15: Figure 3 Hardware Update Wizard

    Electra Elite IPK ___________________________________________________________________________________ Figure 3 Hardware Update Wizard Insert the NEC Installation CD in your CD drive and press Next>. - OR - If you downloaded the files from the Internet, uncheck the “Search removable media box”, select the “Include this location…” box and type the location where you stored the downloaded files.
  • Page 16: Figure 4 Search And Installation Options

    Electra Elite IPK Document Revision 1 ___________________________________________________________________________________ Figure 4 Search and Installation Options A compatibility warning appears. This software has been fully tested, but has not yet been submitted to Microsoft for approval. Press Continue Anyway to proceed with the installation. Figure 5 Software Compatibility Warning ___________________________________________________________________________________ term...
  • Page 17: Figure 6 Hardware Update Completed

    NEC telephone interface have been successfully installed. Press Finish to close the wizard. Figure 6 Hardware Update Completed Run Setup.exe on your NEC Installation CD to install the necessary application software on the PC. term Connect the telephone via the ports on the D VSR Recorder unit, and you are ready to record.
  • Page 18: D Term ® Voice Security Recorder Application Software

    Application software. term VSR Software term The NEC D VSR software is delivered on a Compact Disk using a self- starting Install shield. The CD contains all the appropriate files and installation procedures to operate to this specification, including USB device drivers, software application and help files.
  • Page 19: Nec D Term ® Voice Security Recorder User Interface

    Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ term ® NEC D ECTION OICE ECURITY ECORDER NTERFACE Tab Options term The D VSR application software has five ‘tabs’ that allow the user to select features and options. term Figure 7 Voice Security Recorder User Interface Option Tabs The tabs are as follows: Playback –...
  • Page 20: Playback Tab

    The user can edit the Caller ID or the comments field when viewing an existing recording. Caller ID and Number dialled not available on first release. Check with NEC for release date. The list box allows the user to list recordings by importance (exclamation mark), Caller ID, time and date or duration.
  • Page 21: Record Tab

    Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ 6.1.2 Record Tab The Record tab allows the user to view recording levels and to control the recording. The ‘Oscilloscope’ shows the levels on the line separately. (Microphone being the users level and Speaker being the distant party level.) The Caller ID field will be used in future versions, but...
  • Page 22: About Tab

    6.1.3 About Tab The About tab provides information regarding the Dterm VSR version and manufacturing information. A link to the NEC Unified Solutions, Inc. is also provided. Figure 10 VSR About Tab 6.1.4 Options Tab The Options tab allows the user to select the...
  • Page 23 Show dialog when Recorder starts – brings the Record Tab to the front of the user screen whenever record is activated (default on). term Show Splash Screen at start up – shows the NEC D Voice Security Recorder logo for five seconds whenever the application is started.
  • Page 24: File Management Tab

    Electra Elite IPK Document Revision 1 ___________________________________________________________________________________ 6.1.5 File Management Tab term The D VSR allows the user to automatically delete non-important calls when the allocated disk space becomes used, or when conversations are over a certain number of days old. Conversations are permanently stored by pressing the ‘!’...
  • Page 25: Figure 13 Options For Additional Adjustments

    Figure 14 Customized Configuration Tool Display splash screen at the start of every call – this selection will remind the user term the recording is taking place by splashing a screen with EVERY call ‘NEC D Voice Security Recorder’. Lock space screen at startup (Prevents the user disabling it) – not applicable, used with other applications.
  • Page 26: Application Ideas

    In most cases, the customer will already know the key reason why they need to term record their call. Because the NEC D VSR is so cost effective, we have added a few application ideas that are applicable to most businesses: Message Taking –...
  • Page 27 Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ ECTION ERTICAL ARKET PPLICATIONS The need for call recording can be found in virtually any business. Any business that deals with customers over the telephone or takes orders over the telephone could term benefit from the D VSR and the increased customer service and quality control it provides.
  • Page 28 It is not necessary for the PC to be networked. The PC must have at least one spare and working USB connector. Telephone System Compatibility: The NEC digital telephone system is compatible with this application.
  • Page 29 Document Revision 1 Electra Elite IPK ___________________________________________________________________________________ THIS PAGE INTENTIONALLY LEFT BLANK ___________________________________________________________________________________ Owner’s Manual...
  • Page 31 term ® O I C E E C U R I T Y E C O R D E R ’ W N E R U I D E N E C U n i f i e d S o l u t i o n s , I n c . D o c u m e n t R e v i s i o n 1...

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