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AT-320 IAX2 Phone User Manual (V1.43)
AT-320 IAX2 Phone User Manual
1.
AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3
1.1
2.
FEATURES ....................................................................................................... 5
2.1
Hardware.................................................................................................................... 5
2.2
Software..................................................................................................................... 5
2.3
Standard and Protocol ............................................................................................. 5
2.4
Operating requirements ........................................................................................... 6
2.5
Electric requirements ............................................................................................... 6
2.6
Size............................................................................................................................. 6
2.7
Installation ................................................................................................................. 6
3.
CONFIGURATION ......................................................................................... 7
3.1
Phone Keypad setup ................................................................................................ 7
3.1.1
Function Keys Introduction: .................................................................................... 7
3.1.2
Keypad setup step by step: ......................................................................................11
3.2
Configured by WEB ................................................................................................ 12
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
Other settings:........................................................................................................ 19
3.3
Configured by PalmTool ........................................................................................ 22
3.4
Telnet Configuration............................................................................................... 23
3.4.1
AT-320 Telnet Commands Explanation .................................................................. 23
4.
UPGRADE AT-320 IP PHONE .................................................................. 33
4.1
Use IE browse to upgrade the IP phone............................................................... 33
4.2
Use the PalmTool to upgrade the IP phone.......................................................... 33
4.3
Use FTP to upgrade the phone.............................................................................. 33
5.
USAGE OF THE PHONE ............................................................................. 35
5.1
Receiving calls........................................................................................................ 35
5.2
Place a call............................................................................................................... 36
5.3
View Records .......................................................................................................... 38
6.
RESET AT-320 TO FACTORY DEFAULT.................................................. 39
VoIPon
www.voipon.co.uk
.................................................................................................. 13
...................................................................................................... 14
................................................................................................ 16
....................................................................................... 18
sales@voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 600030

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  • Page 1: Table Of Contents

    AT-320 IAX2 Phone User Manual (V1.43) AT-320 IAX2 Phone User Manual AT-320 IP PHONE APPEARANCE INTRODUCTION ......3 Function Keys of AT-320 IP Phone Introduction (Normal State):......4 FEATURES ....................... 5 Hardware........................5 Software........................5 Standard and Protocol ..................... 5 Operating requirements ...................
  • Page 2 What is "inner line"? ....................43 Why does it take so long before the phone logins to the server? How to speed it How to set TOS field? ....................44 How to use call transfer function? ................. 44 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 3: At-320 Ip Phone Appearance Introduction

    AT-323 IAX2 Phone User Manual (V1.43) AT-320 IP phone Appearance Introduction ● AT-320 IP Phone Front Illustration (Refer to Fig 1.1): Fig 1.1 AT-320 IP Phone Illustration VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 4: Function Keys Of At-320 Ip Phone Introduction (Normal State)

    While reviewing missed, received or dialed number, press this key to dial current number Speaker Press this key to have a call without lifting the handset Enter setting mode Confirm change, enter submenu EXIT Back to the parent menu VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 5: Features

    ● TCP/IP: Internet transfer and control protocol ● RTP: Real-time Transport Protocol ● RTCP:Real-time Control Protocol ● VAD/CNG save bandwidth ● DHCP:Dynamic Host Configuration Protocol ● PPPoE:PPP Protocol over Ethernet ● DNS:Domain Name Server VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 6: Operating Requirements

    Ethernet Jack. Plug the other end of the cable into HUB. 3. Power on IP phone: plug the power cord adapter into the Power Jack. Then plug the other end of the power cord adapter into the appropriate wall outlet. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 7: Configuration

    “VOL+” or “VOL-” to page the menu up or page the menu down; When “exit settings” submenu item is selected, press “OK/speaker” key to confirm, AT-320 IP phone will reboot and be VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 8 Refer to above operation; you can reach any menu to modify any value. Please refer to following structure illustrations to learn the values of each menu item. As for the meaning of each item and value, please refer to Web Browser Setting chapter. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 9: Menu Structure

    AT-323 IAX2 Phone User Manual (V1.43) Menu Structure: VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 10 AT-323 IAX2 Phone User Manual (V1.43) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 11: Keypad Setup Step By Step

    “Speaker” to confirm choose “number 1” press “Local IP” key and enter “56712389” to modify press “Speaker” to confirm. Step 3. Save your setting: use “redial” key return to main menu choose “save setting” press “Speaker” to confirm the change. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 12: Configured By Web

    Debug is not set as 0[disable], please input ordinary password. Then click button. The following configured page wills pop up. Refer to Fig 3.1 please. Fig 3.1 Http Setting VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 13: Network Setting

    ● subnet mask: With static IP selected in IPtype drop down list, please enter subnet mask of IP phone here. ● router IP: With static IP selected in IPtype drop down list, please enter router IP address of IP phone here. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 14: Audio Setting

    ● codec5: Set the priority 5 of the audio compression algorithm. The options are g729,g7231,g711u,g711a , gsm and iLBC. ● codec5: Set the priority 6 of the audio compression algorithm. The options are g729,g7231,g711u,g711a , gsm and iLBC. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 15 Set the volume of handfree input. ● ● speaker out: Set the volume of handfree output. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 16: Dial Plan Setting

    Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode, iddcode, iddprefix and dddprefix according to requirement of system. ● innerline: Enable/disable multi-settings by selecting corresponding items from dropdown list. AT-320 IP phone allows saving 5 settings totally. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 17 ● answer: Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call auto or forward the calls. Note please refer to FAQ for more information of dial plan VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 18: Iax2 Protocol Settings

    Output all debug information and data in test window by selecting this item. remote debug: Save the debug information in SDRAM of IP phone VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 19: Other Settings

    ● timezone: Select correct time zone in list box. When debug set as 0[disable], if input ordinary password (default one is 1234), then following page will pop up after clicking . And only those VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 20 Name field following 001, and then input 5989426454 into Phone number field. Then Jack’s number 5989426454 is saved in phone book. Then please click Save/Back button. In normal state, you can use speed dial to call numbers saved in phone book. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 21 Fig 3.8 Phone Book Illustration Upgrade Firmware: Click this button to update the program, the ring and ● the digit map of IP phone. Fig 3.9 Upgrade firmware Illustration VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 22: Configured By Palmtool

    Use PalmTool to set the IP phone, please set debug as output or output all firstly, otherwise PalmTool cannot connect IP phone. The parameters of PalmTool is same as the parameters in HTTP, so please refer to HTTP set chapter to learn how to set IP phone. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 23: Telnet Configuration

    Command ? Syntax descrIPtion: No optional parameter Usage: Type command name and parameters following P:\> . Be used as the keyword to supply keyword and parameters of the relevant commands. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 24 0 handsetin 7 handsetout 20 ringtype 0[dtmf] speakerout 20 speakerin 0 ***************Dial Plan Settings*************** dialplan 1[enable] dddcode 10 iddcode 86 iddprefix 00 dddprefix 0 innerline 1[enable] innerlineprefix 0 callwaiting 1[disable] VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 25 82378009 fwdpoweroff 1[enable] fwdalways 1[enable] fwdbusy 1[enable] fwdnoanswer 1[enable] answer 30 digitmap 1[enable] ***************Other Settings*************** password 1234 upgradetype 0[disable] upgradeaddr [empty] sntpIP 0.0.0.0 daylight 0[disable] timezone 55[(GMT+08:00)Beijing,Hong Kong,Urumqi] VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 26 XXX.XXX.XXX.XXX With IPtype set as 0, use this command to set IP of backup DNS server. set mac XX-XX-XX-XX-XX-XX Set MAC address of the AT-320 IP phone. Parameter VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 27 X Set initial volume of handset. X is ranged from 0 through 15. set handsetout X Set initial volume of handout. X is ranged from 0 through 31. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 28 Arabic numeral and no longer than 3 characters. set innerline X Set use innerline call or not. X ranged from 0 through 1: 0: disable; 1: enable innerline call. set innerlinepreifx X VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 29 XXXX Set the local port. Value XXXX default is 4569. set dtmf X Set DTMF relay type. X is ranged form 0 through 1: 0: Inband audio;1: outband audio. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 30 Syntax descrIPtion: no keyword. Parameter ranged from 0 through 4. Usage: Load the designated settings to the current position. Relevant Usage: load 1 Command exit Syntax descrIPtion: no keyword and parameter VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 31 Flash. This operation aims at updating program. X-2: Connect to FTP Server to get the file of updating dial rules and update program Flash. This operation aims at updating dial rule. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 32 So if nothing is displayed after too long time, it means that ftp is fail. Note All the Telnet commands of AT-320 IP phone should be written in low case and the password is case sensitive. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 33: Upgrade At-320 Ip Phone

    Use keypad to input the IP address of FTP server c) Press Local , then No19 light will blink twice a second. Once the phone restarts successfully, the new program is effective. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 34 AT-323 IAX2 Phone User Manual (V1.43) Note Please do not change the name of the upgraded program, or the operation will be fail. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 35: Usage Of The Phone

    , pick up the handset to continue the call. When the call is over, put back the handset. Note When you communicate with the other party without lifting the handset, please do not exceed 40 CM from speaker. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 36: Place A Call

    When the other party answers, you can begin speaking. When the call is over, Press again. The VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 37 # address of the other party, and then pressing Note When using direct IP call please use “*” replace the “.” In the IP address. For example dial 192*168*1*123 instead 192.168.1.123 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 38: View Records

    Note AT-320 IP phone supports saving 80 entries unanswered call, dialed call and received call ranged from 1-80 at best. When the entries arrives 80, the latest record will cover the first one. The record will lose when the phone restarts or turned on. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 39: Reset At-320 To Factory Default

    AT-320 to its factory default through the following procedure. Power off, then press“*” and power on (Don’t lose the * until the LCD shows “page0 running ”or“*”), press “#5*5” VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 40: Faq

    3. The “debug” option is set to “disable”. You can change it to output through 4. Your computer and your phone are in the difference subnet. Please change the setting of your computer or the phone to let them in the same network. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 41: Q5 How To Update The Protocol For The At-320/At-323

    56489237 will be saved in the first position . After setting all of the number, press save button,then return to the phone. press speaker + 001 + speed button , then the phone will dial 56489237 automatically. Or use the 9 VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 42: Q11 Why Is There No Sound After Pressing The Speaker Button While Using Mgcp Protocol

    If the number dialed is 00-1-4089821818, the number sent will be 1-4089821818. If the number dialed is 021-82378008, the number sent will be 8621-82378008. If the number dialed is 82378008, the number sent will be 861082378008. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 43: Q15 What Is "Inner Line

    DNS to resolve this domain name into IP address. Besides, if local IP address is allocated by DHCP, we will check if the allocated IP address conflicts with other devices. All these work will cost some VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 44: Q17 How To Set Tos Field

    Once the “FWD” key is pressed, A and C is connected and A can start talking with C. If C is unavailable, B will hear busy tone, then B can press “call hold” key to switch back to A and tell A that C is not there. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 45 AT-323 IAX2 Phone User Manual (V1.43) Reserves the right to make changes in technical and product specification without prior notice. AT-320 IAX2 Phone User Manual (V1.43) All rights reserved VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...

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