Do you have a question about the RichPOS-2000 and is the answer not in the manual?
Questions and answers
Subscribe to Our Youtube Channel
Summary of Contents for Firich Enterprise RichPOS-2000
Page 1
RichPOS-2000 with FIR-ULV600~1G-DVR main board, 8.4 & 14.1 inch LCD’s...
Page 2
Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Page 3
Important Safety Information SAFETY INSTRUCTIONS Please read these safety instructions carefully. Keep this User’s Manual for later reference. Don’t use liquid or spray detergent for cleaning. Use only a moistened sheet or cloth. For pluggable equipment, the socket-outlet should be installed near the equipment and should be easily accessible.
Page 4
Copyright The information in this guide is subject to change without prior notice. The manufacturer shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This manual contains information protected by copyright.
Introduction RichPOS-2000 Characteristics ....................1 How to Use This Manual ....................... 2 A Visual Tour of RichPOS-2000 .................... 3 8.4” RichPOS-2000 ......................4 14.1” RichPOS-2000 ...................... 4 Single LCD Panel Holder....................5 Dual LCD Panel Holder ....................5 What comes with RichPOS-2000 ................... 6 RichPOS-200 Dimensions....................
Page 6
TouchKit Tools Installation for all Windows Operating Systems ........53 TouchKit Control Panel....................56 Wireless LAN Driver Installation for all Windows Operating Systems (Optional) ..57 Specifications RichPOS-2000 (W/O Capture card) Specifications ............. 58 RichPOS-2000 (W/Capture card) Specifications ..............60 MainBoard Configuration..................... 62 I/O board Configuration ....................... 72 9000CB0810 I/O Board Pin Definition ................
FIR-ULV600-DVR Main Board RichPOS-2000 Characteristics • RichPOS-2000 uses a high speed processor capable of handling a high capacity of data efficiently. • RichPOS-2000 solid quality Aluminum housing distinguishes it from ordinary plastic housings. • The RichPOS-2000 touch terminal all-in-one is a robust, fanless design and is suitable for a multitude of business types.
FIR-ULV600-DVR Main Board How to Use This Manual This manual contains all the information you need to set up and use RichPOS-2000. In addition, you can also consult the manuals for the operating system and any additional hardware manuals for peripherals that you may have added.
FIR-ULV600-DVR Main Board A Visual Tour of RichPOS-2000 Before you start, take a few moments to become familiar with RichPOS-2000. Acrylic Top Cover Memory Heatsink Rear I/O Panel Front I/O Panel Internal I/O Connector Board 9000CB0810 Aluminum Base Front I/O Door...
FIR-ULV600-DVR Main Board What comes with RichPOS-2000 The following items are standard with The following items are optional: RichPOS-2000: • 8.4” TFT-LCD Customer • Main system with 14” or 8” LCD Display panel • 60 keys keyboard with • Power adapter Magnetic Card Reader (MCR).
FIR-ULV600-DVR Main Board Connector Panels Font Connector Panel PWR PWR K/B LED SW 3&4 I/O Port Connector Type Description USB 3 & 4 USB Type A These are USB version 2.0 ports and can be used to connect most USB devices. VGA Connector The VGA port is for use with an external LCD or CRT monitor.
Line Out Earphone Connector The audio port is for speakers. LAN RJ45 Connector The LAN port is used to hook RichPOS-2000 to a local area network. D-sub Connector The serial ports COM1/COM2/COM5/COM6 can COM1、COM2 be used to connect serial devices such as a serial COM5、COM6...
Please make sure that the power supply is disconnected when making any hardware changes to RichPOS-2000. Hard Disk Drive Installation A standard RichPOS-2000 comes without a hard disk drive (HDD), unless it is pre-requested. Installing a HDD 1. Turn off power and remove power cable from main unit.
Page 18
FIR-ULV600-DVR Main Board 4. Connect the existing 40pin ribbon cable and 4pin power cable to the HHD 5. Screw the cover back to the unit with two screws. 6. Connect the main unit power. Note: If the HDD does not work normally, please refer to troubleshooting...
FIR-ULV600-DVR Main Board 60keys Keyboard Installation Installing60Keys Keyboard 1. Turn off power and remove power cable from RichPOS-2000. 2. The Keyboard is install or replace at the vertical direction Keyboard Socket There are two types of keyboard available , one...
FIR-ULV600-DVR Main Board 14” 1st TFT-LCD Display Installation Installing 1st VGA Display 1. To remove60 Key’s keyboard 2. To remove 2 screw of the cover from the neck 3. Insert 1st LCD Panel Cable through the neck and to Case bottom LCD Cable...
Page 21
FIR-ULV600-DVR Main Board 4. Screw back the front cover with 2 screws 5. Connect the display cable to 36 pin SCSI II connector 36 PIN SCSI II connector for 1st LCD cable 6. Put K/B back to the system and Torn on system power...
FIR-ULV600-DVR Main Board 8.4” 2nd TFT-LCD Display Installation Installing 2nd VGA Display 1. To remove60 Key’s keyboard 2. To remove 2 screw of the cover from the neck.
Page 23
FIR-ULV600-DVR Main Board 3. Insert VGA Cable through the neck to Case bottom VGA Cable 4. Mount 2nd VGA Display holder to the neck with 4 screws 5. Screw back the front cover with 2 screws and put K/B back to the system...
Page 24
FIR-ULV600-DVR Main Board 6. connect 2nd VGA display cable to 26pin SCSI II connector 26 PIN SCSI II connector for VGA cable...
FIR-ULV600-DVR Main Board VFD Customer Display Installation An optional VFD customer display can be installed on the back of RichPOS-2000. Rear view with VFD attached. Installing a VFD 1. Turn off system power. 2. Make sure that JP8 and JP9 on the M/B are set correctly. It is important to note that the supply voltage for the customer display has been set to +12V, which is for VFD type.
Page 26
FIR-ULV600-DVR Main Board 4. To remove 2 screw of the cover from the neck. 5. Insert the VFD cable through the neck to the button VFD Cable 6. Mount VFD module to the neck with 4 screws...
Page 27
FIR-ULV600-DVR Main Board 7. Screw back the front cover with 2 screws and put K/B back to the system 8. Connect VFD cable to COM4 port RJ45 connector 9. Turn on system power. Note: If the VFD does not display correctly after an application is loaded, please refer to troubleshooting...
FIR-ULV600-DVR Main Board MCR Parameter Modification This option is for users who need to customize the MCR parameters for a particular task. Some of the useful parameters include: The selection of country code, other than the default English. The choice of track combinations. The preamble/post amble codes.
Before connecting the cash drawer to the RichPOS-2000, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of RichPOS-2000. Please refer to page 21 in the motherboard manual for more information on the Cash Drawer.
Windows 98 SE installation As it is not possible to attach an IDE CDROM drive to the RichPOS-2000 unit, installing Windows 98 SE may appear to be difficult. There are a number of ways in which Windows 98 SE can be installed.
15. Type Setup and press Enter 16. Follow the onscreen instructions for normal installation of Windows 98 SE Windows 2K/XP installation Installing Windows 2K or XP can be performed on the RichPOS-2000 quite simply Items required: A USB CDROM drive 1.
FIR-ULV600-DVR Main Board Device Driver Installation RichPOS-2000 comes with a variety of drivers for different operating systems. You will find 1 CD with RichPOS-2000. The CD has all the necessary drivers to setup RichPOS-2000. Please follow this installation sequence exactly.
Page 33
FIR-ULV600-DVR Main Board 6. Click Next and the drivers for the Intel Chip set will install. 7. When the 'Setup COMPLETE' message appears click Finish to restart your computer.
FIR-ULV600-DVR Main Board VGA Driver Installation FIR-ULV600-DVR uses only one chipset “852GM” that is capable of driving a single or dual panel display. Only one driver needs to be installed. 852GM driver installation Windows 98 & ME 1. Locate the VGA folder on the utilities CD. 2.
Page 35
FIR-ULV600-DVR Main Board 6. Click Finish to complete the installation procedure and restart the system. 7. When entering Windows, Windows will find new hardware. Insert Disk Open D:\ULV600.DVR\GRAPHIC\INTEL\WIN9X\WIN9X\ikch8xx.cat folder Click OK...
FIR-ULV600-DVR Main Board 852GM driver installation Windows 2000 & XP 1. Open D:\ULV600.DVR\VGA\INTEL\WIN2K_XP folder. 2. Run setup.exe 3. Select Next to continue. 4. Read the License Agreement and click Yes.
Page 37
FIR-ULV600-DVR Main Board 5. Click Finish to complete the installation procedure and restart the system.
FIR-ULV600-DVR Main Board Enable second LCD panel setting Windows 2000/Windows XP. After you have installed the VGA driver you must adjust the settings. 10. Right click your mouse anywhere on the desktop then click properties. 11. Click the settings tab.
Page 40
FIR-ULV600-DVR Main Board 14. Click Graphics Properties. 15. Click Extended Desktop and select Notebook for primary device, monitor for secondary device.
Page 41
FIR-ULV600-DVR Main Board 16. Click OK. 8. Select the second LCD panel. This is done either by clicking on the number 2 or selecting from the dropdown menu. For the second LCD panel make sure that Extend my Windows desktop onto this monitor is selected.
FIR-ULV600-DVR Main Board LAN Driver Installation Realtek LAN Driver Installation Windows 98 1. Open Device Manger in the System Properties. Select PCI Ethernet Controller Click Properties 2. Select the General tab. Click Reinstall Driver.
Page 43
FIR-ULV600-DVR Main Board 3. Select Specifily a location, click path “C:\ULV600.DVR\LAN\Realtek\Win98” Click Next. 4. Select The updated driver [Recommended]. Click Next. 5. Click Next.
FIR-ULV600-DVR Main Board 6. Click Finish. 7. Click Yes to restart your computer. Realtek LAN Driver Installation Windows 2000 and Windows After Windows 2000 is installed the Realtek LAN driver will be automatically installed.
FIR-ULV600-DVR Main Board Audio Driver Installation Audio Driver Installation for all Windows Operating Systems. 1. Open D:\ULV600.DVR\AUDIO\Realtek 2. double click Setup.exe. 3. Select Next to continue. Note: For Windows 2K. If you receive this warning message, please click Yes to continue.
Page 46
FIR-ULV600-DVR Main Board Note: For XP If you receive this warning message, please click Continue Anyway. 4. Click Finish and restart the system.
FIR-ULV600-DVR Main Board USB Driver Installation USB 2.0 Installation for Windows 98 & ME 1. Open Device Manger in the System Properties. Select PCI Universal Serial Bus Click Properties 2. Click Reinstall Driver...
Page 48
FIR-ULV600-DVR Main Board 3. Click Next 4. Select Search a better driver than the one your device is using now. [Recommended] Click Next 5. Select Specify a location, click path “C:\ULV600.DVR\USB2.0\INTEL\WIN98_ME” Click Next...
Page 49
FIR-ULV600-DVR Main Board 6. Click Next 7. Click OK 8. click path “C:\ULV600.DVR\USB2.0\INTEL\WIN98_ME” Click OK...
FIR-ULV600-DVR Main Board 9. Click Finish USB 2.0 Installation for Windows 2000 and XP For Windows 2000, SP4 must be installed for USB 2.0 support. For Windows XP, SP1 or SP2 must be installed for USB 2.0 support. Note, with lower version service packs only USB 1.1 is supported. This will be indicated in the device manager as an exclamation icon (!) beside the USB device.
FIR-ULV600-DVR Main Board ELO Touch Tools Installation ELO Touch Tools Installation for Windows 98 1. Insert the Utility CD and locate the touch screen folder “D:\Utility\TOUCHSCREEN\ELO Touch\ELO Win 9X_me”. 2. Run Setup.exe 3. Click Next. 4. Read the “License Agreement” and click Yes if you accept it. 5.
Page 52
FIR-ULV600-DVR Main Board 6. Select the COM port for the monitor. It is recommended that you select COM3 for primary touch screen and COM4 for second touch screen. Then click Next. 7. Wait until the ELO Touch Tools have been installed. 8.
FIR-ULV600-DVR Main Board ELO Touch Tools Installation for Windows 2000 and Windows Locate D:\Utility\TOUCHSCREEN\ELO Touch Select the relevant ELO folder for the operating system that you are using. Example. If you are installing for a Windows 2000 or XP then select Elo Touch 2K_XP Run Setup.exe Click Next Check “Install serial Touch screen Drivers.”...
Page 54
FIR-ULV600-DVR Main Board Select “Auto-detect Elo devices.” and click Next. Select the COM port for the touch monitor. It is recommended that you select COM3 for the touch screen, as this port is internally configured for touch operation. Wait until the ELO Touch Tools have been installed.
Page 55
FIR-ULV600-DVR Main Board 10. Select View ELO touch screen control panel and click Finish. IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES. 11. Click NEXT while this window appears after system finishs rebooting. 12. Click YES to restart your computer again. After the system finishes rebooting follow the directions to calibrate ELO Touch Tools.
FIR-ULV600-DVR Main Board ELO Control Panel This section explains the different options in the ELO control Panel. General tab The general tab allows you to: • Change the COM port your touch screen is set to. • Calibrate the touch screen with the Align button.
Page 57
FIR-ULV600-DVR Main Board Mode tab The Buttons tab allows you to: • Adjust all mouse emulation controls. • Change cursor properties • Enable or disable right mouse button utility. Sound tab The Sound tab allows you to: • To change sound properties for ELO touch tools.
Page 58
FIR-ULV600-DVR Main Board Properties tab The Diagnostics tab allows you to: • View Controller Information. About tab The About tab displays Information about ELO Touch systems...
FIR-ULV600-DVR Main Board TouchKit Tools Installation TouchKit Tools Installation for all Windows Operating Systems 1. Locate D:\Utility\TOUCHSCREEN\TouchKit\Driver Select the relevant eGalax folder for the operating system that you are using. Example. If you are installing for a Windows 98 system, then select Win9x_Me. If you are installing under Windows 2000 or XP then select Win2000_XP 3.
Page 60
FIR-ULV600-DVR Main Board 6. Click Next 7. Click Next 8. Click Next...
Page 61
FIR-ULV600-DVR Main Board 9. Click Yes 10. Click Finish to restart your computer again. After the system finishes rebooting follow the directions to calibrate the Touch screen.
FIR-ULV600-DVR Main Board TouchKit Control Panel This section explains the different options in the TouchKit control Panel. General tab The general tab allows you to: • Change the COM port your touch screen is set to. • Calibrate the touch screen with the 4 pts Cal button.
FIR-ULV600-DVR Main Board Wireless LAN Driver Installation Wireless LAN Driver Installation for all Windows Operating Systems (Optional) 1. Open D:\Utility\Wireless LAN\802.11b folder 2. Run Setup.EXE 3. Click Next 4. Click Next...
FIR-ULV600-DVR Main Board RichPOS-2000 (W/O Capture card) Specifications System Configuration ® CPU (BGA 478) INTEL Ultra Low Voltage Celeron-M 600MHz (L2:0KB) ® Chipset INTEL 852GM (GMCH). Real-time clock INTEL 82801DB (ICH4) Super I/O Winbond 83627HF One 200-pin SODIMM socket supports 200/266/333 DDR SDRAM.
Page 65
FIR-ULV600-DVR Main Board I/O Port 4 User available COM ports (COM1 & COM2 &COM5&COM6). 2 System assigned COM ports (COM3 & COM4). Serial Port COM3 for primary touch screen. COM4 for secondary touch screen or customer character display. Parallel Port One Bi-directional Parallel Port, supports ECP/EPP (IEEE1284).
FIR-ULV600-DVR Main Board RichPOS-2000 (W/Capture card) Specifications System Configuration ® CPU (BGA 478) INTEL Ultra Low Voltage Celeron-M 600MHz (L2:0KB) ® Chipset INTEL 852GM (GMCH). Real-time clock INTEL 82801DB (ICH4) Super I/O Winbond 83627HF One 200-pin SODIMM socket supports 200/266/333 DDR SDRAM.
Page 67
FIR-ULV600-DVR Main Board LAN Port 10/100Mbps Ethernet Controller, Realtek RTL8100BL. VGA Port Standard VGA Port for second LCD panel. Integrated Sound Blaster compatible, AC97 Audio Codec. (Realtek Audio Port ALC202A) Capture Card 4Ch. BNC Composite Video, NTSC/PAL/SECAM auto sensing Optional Features Customer display Integrated VFD/LCD customer display.
FIR-ULV600-DVR Main Board MainBoard Configuration Power Button LVDS1 VGA1 USB1 KB/MS JP10 VGA2 CN10 DDR DIMM Socket COM2 COM1 USB2 COM4 Power MIC SPK IDE1 JP11 COM5 CN11 LPT1 COM6 JP8 JP9 COM3+USB...
Page 69
FIR-ULV600-DVR Main Board This chapter describes how to connect peripherals, switches and indicators to the FIR-ULV600-DVR board. Label Function LVDS1 LVDS LCD Panel connector VGA1 & 2 VGA connector LAN RJ45 connector USB1 USB dual port connector USB2 USB dual port connector COM1 Serial port connectors COM2...
Page 70
FIR-ULV600-DVR Main Board COM4 Voltage Selection Description Short 1-2 +12V Short 2-4 COM4 Mode Selection for VFD (factory default setting) Description Short 1-2 Short CTS-RTS Short 3-5 +12/+5V output Short 4-6 Ground output COM4 Mode Selection for RS-232 device Description Short 1-3 Short 2-4 COM2 RI Function Setting...
Page 72
FIR-ULV600-DVR Main Board LAN1 RJ45 Connectors (10 / 100M ) Description Description Speed + Speed - Active/LINK + Active/LINK - USB1 & USB2 2 Ports USB Connect (USB 2.0) Description Description DATA0- DATA1- DATA0+ DATA1+ GROUND GROUND COM1 D-SUB Serial Port Connector Description Description GROUND...
Page 73
FIR-ULV600-DVR Main Board COM5 & COM6 Serial Port Box Header Connector Description Description (DCD5) (DSR5) (RXD5) (RTS5) (TXD5) (CTS5) (DTR5) (RI5) GROUND5 GROUND5 (DCD6) (DSR6) (RXD6) (RTS6) (TXD6) (CTS6) (DTR6) (RI6) GROUND6 GROUND6 KB_MS1 Mini DIN Keyboard / Mouse Connector Description KEYBOARD DATA MOUSE DATA...
Page 74
FIR-ULV600-DVR Main Board IDE1 IDE Interface connector Description Description RESET# GROUND DATA 7 DATA 8 DATA 6 DATA 9 DATA 5 DATA 10 DATA 4 DATA 11 DATA 3 DATA 12 DATA 2 DATA 13 DATA 1 DATA 14 DATA 0 DATA 15 GROUND GROUND...
Page 75
FIR-ULV600-DVR Main Board Compact Flash Storage Card Socket pin assignment Description Description GROUND PULL DOWN CS1# CS3# GROUND IOR# IOW# IRQ15 MASTER/SLAVE RESET# IORDY DREQ DACK# ACTIVE# PDIAG# PULL DOWN GROUND DGI/O Connector Description Description GROUND DGI/O OUT 0 DGI/O IN 0 +12V DGI/O OUT 1 GROUND...
Page 76
FIR-ULV600-DVR Main Board Power SW/ LED Connector Description Description LED ON + LED OFF + GROUND PS ON Connector Description Description LCD Back Light Connector Description Description +12V +12V GROUND GROUND Back Light enable Multi-function connector ( USB 2.0 and COM3 ) Description Description USB- (USB2.0)
Page 77
FIR-ULV600-DVR Main Board KEYBOARD DATA PC KB DATA GROUND J2&J3 KB/MSR and W/IC Card Reader Short Short USB2 Signal routing Jumper mode 1 (factory default setting) USB2 go directory to CON3 SCSI II Connector reserved for USB wireless LAN Short Short Short Short...
FIR-ULV600-DVR Main Board I/O board Configuration The 9000CB0810 board carries the following signals to the main board. Including: LCD, inverter, COM3, Keyboard, VGA and USB port. 9000CB0810 I/O Board Pin Definition CON1 CON3 CON8 9000PB0810 CON2 CON4 CON6 CON5 CON7 CON9 CON1 26pin SCSI II connector for 2nd LCD Display...
Page 79
FIR-ULV600-DVR Main Board CON2 Connects to the main board VGA port VGA2 PIN No. Description PIN No. Description REDC DDC DAT HSYNC GREENC DDC CLK VSYNC BLUEC CON3 36pin SCSI II connector for 1st 8.4”, 14” LCD Display Description Description DM-3 DP-3 PVDD...
Page 80
FIR-ULV600-DVR Main Board CON5 Inverter and K/B signal connector connects to the main board CN6 and CN10 PIN No. Description PIN No. Description KB-CK PC-CK KB-DA PC-DA ON/OFF CON6 COM3/USB x2 signal connector connects to the main board CN7 PIN No. Description PIN No.
Page 81
FIR-ULV600-DVR Main Board 4Pin Power Connector Description +12V A 4-wire cable connects the P1 of 9000PB0810, the supplies DC +12v and DC +5V power for 60keys Keyboard, 1st and 2nd LCD panel...
FIR-ULV600-DVR Main Board Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers. Power is on, but there is no Panel Display Check that the mainboard Power LED is on when the power adapter power switch is in the on position.
FIR-ULV600-DVR Main Board Cannot Detect HDD IDE cable is not connected properly to mainboard IDE1 or it could be defective. HDD power cable is not connected properly to the I/O board or it could be defective. Check CMOS setup, set IDE HDD to Auto detects. On-board IDE port could be defective.
FIR-ULV600-DVR Main Board keyboard still does not work, then check next step. Otherwise, the cable or MCR connector board could be defective. The mainboard could be defective. MCR is not Functioning Properly Check if the green MCR LED is on. A-1) Check if the MCR is properly connected to the MCR connector board on main system.
FIR-ULV600-DVR Main Board Cash Drawer Port is not Functioning Properly Make sure the pin assignment matches between the cash drawer and the RJ11 cash drawer port. Verify the digit I/O port address and bit are “280h” respectively. Command send “L” level for 200ms (Refer to FIR-ULV600-DVR user’s manual page).
Need help?
Do you have a question about the RichPOS-2000 and is the answer not in the manual?
Questions and answers