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"The Ambassador" Series DVR User's Manual

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Summary of Contents for SCW Ambassador Series

  • Page 1 866-414-2553 “The Ambassador” Series DVR User's Manual...
  • Page 2: Table Of Contents

    Table of Contents ............1 ...........................1 ............................1 ...........................2 1.3.1 General Series ........................2 1.3.2 HD-SDI Series........................6 1.3.3 960H Series........................10 ...............15 ..........................15 ..........................17 2.2.1 General Series ........................17 2.2.2 HD-SDI Series........................18 2.2.3 960H Series........................19 .......................19 ........................22 ........................24 ...................25 2.6.1 Virtual Keyboard .......................25 2.6.2 Front Panel ........................25 ..........27...
  • Page 3 ......................27 ..................27 ........................27 ........................28 ....................28 ..............28 3.6.1 Connecting Video Input ....................28 3.6.2 Connecting Video Output ....................30 ............31 3.7.1 Audio Input.........................31 3.7.2 Audio Output........................32 ...................34 3.8.1 Alarm Input and Output Details..................36 3.8.2 Alarm Input Port ........................37 3.8.3 Alarm Output Port ......................37 .............................38 ........................38 ........41...
  • Page 4 ........................43 4.2.1 Live Viewing ........................43 4.2.2 Manual record ........................44 ........................46 ..........................49 4.4.1 Schedule Menu ........................49 4.4.2 Snapshot ..........................51 4.4.3 Image FTP .........................53 4.4.4 Snapshot Disk (For special series only) ................53 ............................54 4.5.1 Go to Detect Menu.........................54 4.5.2 Motion Detect..........................54 4.5.3 Video Loss ..........................57 4.5.4 Camera Masking........................57 ..................58 4.6.1...
  • Page 5 4.9.7 Auto Scan Setup ........................67 4.9.8 Activate Auto Scan........................67 ............................67 ..68 ..........................68 ..........................68 .............................69 5.3.1 General..........................69 5.3.2 Encode ..........................71 5.3.3 Schedule ..........................72 5.3.4 RS232..........................72 5.3.5 Network ..........................73 5.3.6 Alarm ..........................83 5.3.7 Detect ..........................83 5.3.8 Pan/Tilt/Zoom ........................83 5.3.9 Display..........................84 5.3.10 Default ...........................86 .............................87 ..........................87 5.5.1...
  • Page 6 ..........................99 5.6.1 HDD Information ......................100 5.6.2 BPS...........................101 5.6.3 Log ............................101 5.6.4 Version ..........................102 5.6.5 Online Users........................103 ..........................103 ..............105 ....................105 6.1.1 3D Intelligent Positioning Key ..................106 ..............106 6.2.1 Preset Setup........................107 6.2.2 Activate Preset ........................107 6.2.3 Patrol Setup........................107 6.2.4 Activate Patrol .........................108 6.2.5 Pattern Setup ........................108 6.2.6...
  • Page 7 7.3.1 System Information......................119 7.3.2 System Configuration.....................121 7.3.3 Advanced .........................143 7.3.4 Additional Function ......................151 ...........................153 .............................157 .............................158 ..........................158 ......................159 ........160 ......................161 ........166 ........168 ....................168 ..................169 ................169 .................169 ..................169...
  • Page 8 .................170 ......173 ........174 ...........175 ......176 .................177 ..183...
  • Page 9 Welcome Thank you for purchasing our DVR! This user’s manual is designed to be a reference tool for the installation and operation of your system. Here you can find information about this series hybrid standalone DVR features and functions, as well as a detailed menu tree. Before installation and operation please read the following safeguards and warnings carefully! viii...
  • Page 10: Important Safeguards And Warnings

    Important Safeguards and Warnings 1 Electrical safety All installation and operation here should conform to your local electrical safety codes. We assume no liability or responsibility for all the fires or electrical shock caused by improper handling or installation. 2 Transportation security Heavy stress, violent vibration or water splash are not allowed during transportation, storage and installation.
  • Page 11 The hybrid standalone series DVR is an excellent digital monitor product designed for security field. It adopts embedded Linux OS to maintain reliable operation. Popular H.264 compression algorithm and G.711 audio compression technology realize high quality, low bit stream. Unique frame by frame play function is suitable for detailed analysis. It has various functions such as record, playback, monitor at the same time and can guarantee audio video synchronization.
  • Page 12: General Series

    Client-end user can download the file to local HDD to backup via network. Record & playback function Support each channel real-time record independently, and at the same time it can support search, forward play, network monitor, record search, download and etc. Support various playback modes: slow play, fast play, backward play and frame by frame play.
  • Page 13 System Multiplex operations: Multiple-channel record, multiple-channel Resources playback and network operation simultaneously Interface User-friendly graphical user interface Input Devices Front panel, USB mouse, remote control Arabic number, English character, donation and extension Chinese Input Method (optional) Shortcut Copy/paste operation, USB mouse right-key shortcut menu, double Function click USB mouse to switch screen.
  • Page 14 Privacy mask Support one privacy mask of user-defined size in full screen. Support max 4 zones. Image Channel information, time information and privacy mask zone. Information TV Adjust Adjust TV output zone suitable to anamorphic video. Channel Lock Cover secret channel with blue screen though system is encoding normally.
  • Page 15 Window Switch between self-adaptive screen/full screen when playback Zoom Partial When in one-window full-screen playback mode, you can select any Enlargement zone to activate partial enlargement function. Backup HDD backup function Support peripheral USB backup device. (Flash disk, portable disk, Backup Mode USB burner and etc.) Support external eSATA device backup...
  • Page 16: Hd-Sdi Series

    Ordinary COM (Debug),keyboard connection and transparent serial RS232 port(COM input and output via network ) System Hard Disk Display HDD current status Information Information Data Stream Data stream statistics for each channel (in wave mode) Statistics Backup to 1024 log files. Log statistics Support various search engines such as time and type.
  • Page 17 High-performance industrial embedded micro controller Main Processor System Embedded LINUX System Multiplex operations: Multiple-channel record, multiple-channel Resources playback and network operation simultaneously Interface User-friendly graphical user interface Input Devices Front panel, USB mouse, remote control Arabic number, English character, donation and extension Chinese Input Method (optional) Shortcut...
  • Page 18 Zone setup: support max 396(22×18) zones. Motion Support various sensitivities. Detection Image Quality 6-level image quality (Adjustable) Privacy mask Support one privacy mask of user-defined size in full screen. Support max 4 zones. Image Channel information, time information and privacy mask zone. Information TV Adjust Adjust TV output zone suitable to anamorphic video.
  • Page 19 Multi-channel Support single-channel, 4-channel modes. Playback Window Switch between self-adaptive screen/full screen when playback Zoom Partial When in one-window full-screen playback mode, you can select any Enlargement zone to activate partial enlargement function. Backup HDD backup function Support peripheral USB backup device. (Flash disk, portable disk, Backup Mode USB burner and etc.) Support external eSATA device backup...
  • Page 20: Series

    System Hard Disk Display HDD current status Information Information Data Stream Data stream statistics for each channel (in wave mode) Statistics Backup to 1024 log files. Log statistics Support various search engines such as time and type. Display version information: channel amount, alarm input and output Version amount, system version and release date.
  • Page 21 System Multiplex operations: Multiple-channel record, multiple-channel Resources playback and network operation simultaneously Interface User-friendly graphical user interface Input Devices Front panel, USB mouse, remote control Arabic number, English character, donation and extension Chinese Input Method (optional) Shortcut Copy/paste operation, USB mouse right-key shortcut menu, double Function click USB mouse to switch screen.
  • Page 22 Privacy mask Support one privacy mask of user-defined size in full screen. Support max 4 zones. Image Channel information, time information and privacy mask zone. Information TV Adjust Adjust TV output zone suitable to anamorphic video. Channel Lock Cover secret channel with blue screen though system is encoding normally.
  • Page 23 Window Switch between self-adaptive screen/full screen when playback Zoom Partial When in one-window full-screen playback mode, you can select any Enlargement zone to activate partial enlargement function. Backup HDD backup function Support peripheral USB backup device. (Flash disk, portable disk, Backup Mode USB burner and etc.) Support external eSATA device backup...
  • Page 24 PTZ control port RS485 Support various PTZ control protocols. Ordinary COM (Debug),keyboard connection and transparent serial RS232 port(COM input and output via network ) System Hard Disk Display HDD current status Information Information Data Stream Data stream statistics for each channel (in wave mode) Statistics Backup to 1024 log files.
  • Page 25 This section provides information about front panel and rear panel. When you install this series DVR for the first time, please refer to this part first. This series products’ front panel is shown as below. See Figure 2-1. Figure 2-1 Please refer to the following sheet for front panel button information.
  • Page 26 Increase/decrease numeral. Assistant function such as PTZ menu. Shift current activated control, and then move left and right. Left/ Right When playback, click these buttons to control playback bar. Go to previous menu, or cancel current operation. When playback, click it to restore real-time monitor mode. Confirm current operation Enter ENTER...
  • Page 27: General Series

    For 32 channel device: Indication Light on: 1-16 channel is in recording Indication Light flashes: 17-32 channel is in recording Indication Light normally on: the corresponding channels are in recording Remote control Remote control indication light indication light Status indication Status If there is Fn indication light, current status indication light is null.
  • Page 28: Hd-Sdi Series

    Alarm input/alarm output Video VGA output HDMI port RS-232 port eSATA port USB port Network port Video CVBS output Video matrix output Full duplex RS-485 port Half duplex RS-485 port 2.2.2 HD-SDI Series This series products’ rear panel is shown as below. See Figure 2-3. Please note there is a special series product has only two audio ports.
  • Page 29: Series

    eSATA port RS-232 port 2.2.3 960H Series This series products’ rear panel is shown as below. See Figure 2-4. Please note there is a special series product does not have the DB25 port. Figure 2-4 Please refer to the following sheet for detailed information. Grounding hole Power input port Power button...
  • Page 30 Please refer to the following figure for detailed information. See Figure 2-5. General Series...
  • Page 31 HD-SDI Series 960H Series Figure 2-5...
  • Page 32 The remote control interface is shown as in Figure 2-6. Please note remote control is not our standard accessory and it is not included in the accessory bag. Figure 2-6 Serial Number Name Function Power button Click it to boot up or shut down the device.
  • Page 33 In normal playback click this button to pause playback. In real-time monitor mode, click this button to enter video search menu. Reverse/pause Reverse playback pause mode, click this button to realize normal playback. In reverse playback click this button to pause playback. Esc.
  • Page 34 Left click System pops up password input dialogue box if you have not logged in. mouse In real-time monitor mode, you can go to the main menu. When you have selected one menu item, left click mouse to view menu content.
  • Page 35: Virtual Keyboard

    Right click In real-time monitor mode, pops up shortcut menu: one-window, mouse four-window, nine-window and sixteen-window, Pan/Tilt/Zoom, color setting, search, record, alarm input, alarm output, main menu. Among which, Pan/Tilt/Zoom and color setting applies for current selected channel. If you are in multiple-window mode, system automatically switches to the corresponding channel.
  • Page 36 Move the cursor to the text column. Click Fn key and use direction keys to select number you wanted. Please click enter button to input.
  • Page 37 Note: All the installation and operations here should conform to your local electric safety rules. When you receive the DVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the DVR can protect most accidental clashes during transportation.
  • Page 38: Connecting Video Input

    4. Place the HDD in accordance 6. Install the upper support and fix it Fix the HDD firmly with screws. to the four holes on the lower firmly. Fix the HDD to the HDD upper bracket support in the same way. 7.Loosen the HDD power wire 8.
  • Page 39 and suitable lightness. Guarantee the stability and reliability of the camera signal: The camera shall be installed in a cool, dry place away from direct sunlight, inflammable, explosive substances and etc. The camera and the DVR should have the same grounding to ensure the normal operation of the camera.
  • Page 40: Connecting Video Output

    960H Series Figure 3-1 3.6.2 Connecting Video Output Video output includes a B NC(PAL/NTSC, 1.0VP- P output, a VGA output and a HDMI output. System supports BNC, VGA and HDMI output at the same time. When you are using pc-type monitor to replace the monitor, please pay attention to the following points: To defer aging, do not allow the pc monitor to run for a long time.
  • Page 41: Audio Input

    HD-SDI Series 960H Series Figure 3-2 3.7.1 Audio Input BNC port is adopted for audio input port. Due to high impedance of audio input, please use active sound pick-up. Audio transmission is similar to video transmission. Try to avoid interference, dry joint, loose contact and it shall be away from high tension current.
  • Page 42: Audio Output

    General Series HD-SDI Series 960H Series Figure 3-3 3.7.2 Audio Output...
  • Page 43 The audio output signal parameter is usually over 200mv 1K (BNC). It can directly connect to low impedance earphone, active sound box or amplifier-drive audio output device. If the sound box and the pick-up cannot be separated spatially, it is easy to arouse squeaking.
  • Page 44 960H Series Figure 3-4 General Series...
  • Page 45 HD-SDI Series 960H Series Figure 3-5 Please read the followings before connecting. 1. Alarm input a. Please make sure alarm input mode is grounding alarm input. b. Grounding signal is needed for alarm input. c. Alarm input needs the low level voltage signal. d.
  • Page 46: Alarm Input And Output Details

    a. Ensure the decoder has the same grounding with DVR, otherwise you may not control the PTZ. Shielded twisted wire is recommended and the shielded layer is used to connect to the grounding. b. Avoid high voltage. Ensure proper wiring and some thunder protection measures. c.
  • Page 47: Alarm Input Port

    +12V It is external power input. Need the peripheral equipment to provide +12V power (below 1A). Earth cable. 485 A/B 485 communication port. They are used to control devices such as decoder. T+,T-,R+,R- They are four-wire double duplex RS485 port T+ T-: output wire R+ R-: input wire 3.8.2 Alarm Input Port...
  • Page 48 Resistance Maximum switch power 125VA 160W Load Maximum switch voltage 250VAC, 220VDC Maximum switch currency Insulation Between touches with same 1000VAC 1minute polarity 1000VAC 1minute Between touches with different polarity Between touch and winding 1000VAC 1minute Between touches with same Surge voltage 1500V (10×160us) polarity...
  • Page 49 There are still other interfaces on the DVR, such as USB ports. You can refer to Figure 3-9 for more information. General Series...
  • Page 50 HD-SDI Series 960H Series Figure 3-9...
  • Page 51: Login

    Before operation, please make sure: You have properly installed HDD and all the cable connections. The provided input power and the device power are matched. The external power shall be DC 12V. Always use the stable current, if necessary UPS is a best alternative measure. 4.1.1 Login After system booted up, system pops up the startup wizard.
  • Page 52: Main Menu

    Figure 4-2 4.1.2 Main Menu After you logged in, the system main menu is shown as below. See Figure 4-3. There are total six icons: search, information, setting, backup, advanced and shutdown. You can move the cursor to highlight the icon, and then double click mouse to enter the sub-menu.
  • Page 53: Auto Resume After Power Failure

    Figure 4-5 The other ways is to press power button on the front panel for at least 3 seconds, system will stop all operations. Then you can click the power button in the rear panel to turn off the DVR. 4.1.4 Auto Resume after Power Failure The system can automatically backup video and resume previous working status after...
  • Page 54: Manual Record

    Preview zoom button Figure 4-6 4.2.2 Manual record Note: You need to have proper rights to implement the following operations. Please make sure the HDD has been properly installed. 4.2.2.1 Manual record menu There are two ways for you to go to manual record menu. Right click mouse or in the main menu, Advanced->Manual Record.
  • Page 55 4.2.2.3 Enable/disable record Please check current channel status: “ ” means it is not in recording status, “ ” means it is in recording status. You can use mouse or direction key to highlight channel number. See Figure 4-8. Figure 4-8 4.2.2.4 Enable all channel recording Highlight below All, you can enable all channel recording.
  • Page 56 4.2.2.5 Stop all channel recording Please highlight “ALL” after “Stop”. See Figure 4-11. System stops all channel recording no matter what mode you have set in the menu (Main menu->Setting->Schedule) Figure 4-11 Click search button in the main menu, search interface is shown as below. See Figure 4-12.
  • Page 57 Please refer to the following sheet for more information. Name Function Display Here is to display the searched picture or file. window Support 1/4/9/16-window playback. Here you can select to search the picture or the recorded file. Search When there is displayed picture on the left pane, you can type set the corresponding setup The blue highlighted date means there is picture or file.
  • Page 58 Click it again to pause current play. In backward play mode, click to restore normal play. In playback mode, click it to play the next or the previous section. You can click continuously when you are watching the files from the same channel. In normal play mode, when you pause current play, you can click to begin frame by frame playback.
  • Page 59: Schedule Menu

    channel. You can adjust the slide bar or input the accurate time to set the file end time. Click this button again and then save current contents in a new file. . Record In any play mode, the time bar will change once you modify the search type. type When system is playing, you can select a zone in the window to begin motion detect.
  • Page 60 Record types: There are four types: regular, motion detection (MD), Alarm, MD & alarm. Please highlight icon to select the corresponding function. After completing all the setups please click save button, system goes back to the previous menu. At the bottom of the menu, there are color bars for your reference. Green color stands for regular recording, yellow color stands for motion detection and red color stands for alarm recording.
  • Page 61: Snapshot

    If current channel is not recording, current setup gets activated when the channel begin recording the next time. If current channel is recording now, current setup will get activated right away, the current file will be packet and form a file, then system begins recording as you have just set.
  • Page 62 Figure 4-15 4.4.2.2 Activation Snapshot Please follow the steps listed below to enable the activation snapshot function. After you enabled this function, system can snapshot when the corresponding alarm occurred. In Encode interface, click snapshot button to input snapshot mode, size, quality and frequency.
  • Page 63: Image Ftp

    4.4.3 Image FTP In Network interface, you can set FTP server information. Please enable FTP function and then click save button. See Figure 4-17. Please boot up corresponding FTP server. Please enable schedule snapshot (Chapter 4.4.2.1) or activation snapshot (Chapter 4.4.2.2) first, now system can upload the image file to the FTP server.
  • Page 64: Go To Detect Menu

    Select a file and then click here to view image content. Select search engine here You can see result here. Double click file name, you can view the image content. There are max 100 files in one page. Click here to view more. Figure 4-19 4.5.1 Go to Detect Menu In the main menu, from Setting to Detect, you can see motion detect interface.
  • Page 65 rectangle to set the motion detection zone. After you completed the setup, please click ENTER button to exit current setup. Do remember click save button to save current setup. If you click ESC button to exit the region setup interface system will not save your zone setup.
  • Page 66 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24...
  • Page 67: Video Loss

    4.5.3 Video Loss In Figure 4-20, select video loss from the type list. You can see the interface is shown as in Figure 4-25.This function allows you to be informed when video loss phenomenon occurred. You can enable alarm output channel and then enable show message function.
  • Page 68: Go To Alarm Setup Interface

    Figure 4-26 Before operation, please make sure you have properly connected alarm devices such as buzzer. 4.6.1 Go to alarm setup interface In the main menu, from Setting to Alarm, you can see alarm setup interface. See Figure 4-27. 4.6.2 Alarm setup Alarm interface is shown as below.
  • Page 69 Latch: Here is for you to set proper delay duration. Value ranges from 10 to 300 seconds. System automatically delays specified seconds in turning off alarm and activated output after external alarm cancelled. Tour: Here you can enable tour function when alarm occurs. System supports one-window tour.
  • Page 70: Detect Device

    Figure 4-29 Figure 4-30 DVR support USB device backup and network download. Here we introduce USB backup. You can refer to Chapter 7 Web Client Operation for network download backup operation. 4.7.1 Detect Device Click backup button, you can see an interface is shown as in Figure 4-31. Here is for you to view devices information.
  • Page 71: Backup

    4.7.1 Backup Select backup device and then set channel, file start time and end time. Click add button, system begins search. All matched files are listed below. System automatically calculates the capacity needed and remained. See Figure 4-32. system only backup files with a before channel name.
  • Page 72: Cable Connection

    file name, the YDM format is the same as you set in general interface. (Main Menu ->Setting ->General).File extension name is .dav. Tips: During backup process, you can click ESC to exit current interface for other operation. The system will not terminate backup process. Note: When you click stop button during the burning process, the stop function becomes activated immediately.
  • Page 73 Figure 4-34 After completing all the setting please click save button. In one window display mode, right click mouse (click “Fn” Button in the front panel or click “Fn” key in the remote control). The interface is shown as in Figure 4-35. Figure 4-35 Click Pan/Tilt/Zoom, the interface is shown as below.
  • Page 74: Intelligent Positioning Key

    Figure 4-36 In Figure 4-36, please click direction arrows (See Figure 4-37) to adjust PTZ position. There are total 8 direction arrows. Figure 4-37 4.8.3 3D Intelligent Positioning Key In the middle of the eight direction arrows, there is a 3D intelligent positioning key. SeeFigure 4-38.
  • Page 75: 1Preset Setup

    Pattern Border Figure 4-39 Figure 4-36, click page switch button, the interface is shown as in Figure 4-40. X 3 2 8 H 3 2 8 H 3 2 8 H Here you can activate the following functions: Preset Tour Pattern Auto scan Auto pan...
  • Page 76: Activate Preset

    Figure 4-41 4.9.2 Activate Preset In Figure 4-40, please input preset number in the No. blank, and click preset button. 4.9.3 Patrol setup (Tour Setup) In Figure 4-38, click patrol button. The interface is shown as in Figure 4-42.Input preset number and add this preset to a patrol (tour).
  • Page 77: Activate Pattern Function

    4.9.6 Activate Pattern Function Figure 4-39, input mode value in the No. blank, and click pattern button. X 3 4 6 H 3 4 6 H 3 4 6 H 4.9.7 Auto Scan Setup Figure 4-38, click border button. The interface is shown as in Figure 4-43.
  • Page 78 This series DVR menu tree is shown as below. Backup Information HDD Info Version Online Users Setting General Encode Schedule RS232 Menu Network Alarm Detect Pan/ Tilt/Zoom Display Default Search Advanced HDD Management Alarm Output Abnormity Manual Record Account Auto Maintain TV Adjust Video Matrix Title Overlay...
  • Page 79: General

    Figure 5-1 In main menu, highlight setting icon and double click mouse. System setting interface is shown as below. See Figure 5-2. Figure 5-2 5.3.1 General General setting includes the following items. See F igure 5-3 X 3 5 7 H 3 5 7 H 3 5 7 H System time: Here is for you to set system time Date format: There are three types: YYYYY-MM-DD: MM-DD-YYYYY or DD-MM-YYYY.
  • Page 80 Language: System supports various languages: Chinese (simplified), Chinese (Traditional), English, Italian, Japanese, French, Spanish (All languages listed here are optional. Slight difference maybe found in various series.) HDD full: Here is for you to select working mode when hard disk is full. There are two options: stop recording or rewrite.
  • Page 81: Encode

    Figure 5-4 Figure 5-5 5.3.2 Encode Encode setting includes the following items. See Figure 5-6. Please note some series do not support extra stream. Channel: Select the channel you want. Type: Please select from the dropdown list. There are three options: regular/motion detect/alarm.
  • Page 82: Schedule

    Preview/monitor: privacy mask has two types. Preview and Monitor. Preview means the privacy mask zone can not be viewed by user when system is in preview status. Monitor means the privacy mask zone can not be view by the user when system is in monitor status.
  • Page 83: Network

    Function: There are various devices for you to select. Console is for you to use the COM or mini-end software to upgrade or debug the program. The control keyboard is for you to control the device via the special keyboard. Transparent COM (adapter) is to connect to the PC to transfer data directly.
  • Page 84 disable DHCP function to view current IP information. Besides, when PPPoE is operating, you can not modify IP/Subnet mask /Gateway. TCP port: Default value is 37777. UDP port: Default value is 37778. HTTP port: Default value is 80. RTSP port: Default value is 554. Max connection: system support maximal 20 users.
  • Page 85 For 960H series only Figure 5-9 5.3.5.1 Advanced Setup Advanced setup interface is shown as in Figure 5-10. Please draw a circle to enable corresponding function and then double click current item to go to setup interface. Figure 5-10 5.3.5.2 IP Filter IP filter interface is shown as in Figure 5-11.
  • Page 86 Figure 5-11 5.3.5.3 NTP Setup You need to install SNTP server (Such as Absolute Time Server) in your PC first. In Windows XP OS, you can use command “net start w32time” to boot up NTP service. NTP setup interface is shown as in Figure 5-12. Host IP: Input your PC address.
  • Page 87 Figure 5-12 5.3.5.4 Multiple Cast Setup Multiple-cast setup interface is shown as in Figure 5-13. Figure 5-13 Here you can set a multiple cast group. Please refer to the following sheet for detailed information. IP multiple cast group address -224.0.0.0-239.255.255.255 -“D”...
  • Page 88: Ddns Setup

    Used for multiple cast broadcast in limited space. Except the above mentioned addresses of special meaning, you can use other addresses. For example: Multiple cast IP: 235.8.8.36 Multiple cast PORT: 3666. After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups.
  • Page 89 Figure 5-15 Please note NNDS type includes: CN99 DDNS NO-IP DDNS Private DDNS Dyndns DDNS and sysdns DDNS. All the DDNS can be valid at the same time, you can select as you requirement. Private DDNS function shall work with special DDNS server and special Professional Surveillance Software (PSS).
  • Page 90 Important: When you are setting the router external port, please use 1024~5000 port. Do not use well-known port 1~255 and the system port 256~1023 to avoid conflict. For the TCP and UDP, please make sure the internal port and external port are the same to guarantee the proper data transmission.
  • Page 91 Receiver: Please input receiver email address here. System max supports 3 email boxes. SSL enable: System supports SSL encryption box. Interval: The send interval ranges from 0 to 3600 seconds. 0 means there is no interval. Health email enable: Please check the box here to enable this function. This function allows the system to send out the test email to check the connection is OK or not.
  • Page 92 FTP service. Please install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator. Now you can set user password and FTP folder. Please note you need to grant write right to FTP upload user. See Figure 5-20. Figure 5-20 You can use a PC or FTP login tool to test setup is right or not.
  • Page 93: Alarm

    upload the whole file. When setup here is smaller than the actual file length, system only uploads the set length and auto ignore the left section. When interval value is 0, system uploads all corresponding files. After completed channel and weekday setup, you can set two periods for one each channel.
  • Page 94: Display

    Protocol: Select corresponding PTZ protocol such as PELCOD. Address: input corresponding PTZ address. Baud rate: Select baud rate. Data bit: Select data bit. Stop bit: Select stop bit. Parity: There are three choices: none/odd/even. After completed all the setups please click save button, system goes back to the previous menu.
  • Page 95 Please highlight icon to select the corresponding function. After completing all the setups please click save button, system goes back to the previous menu. Figure 5-25 In Figure 5-25, click modify button after channel. You can see an interface is shown as in Figure 5-26.
  • Page 96: Default

    Figure 5-27 5.3.10 Default Click default icon, system pops up a dialogue box. You can highlight to restore default factory setup. See F igure 5-26. X 3 8 1 H 3 8 1 H 3 8 1 H Select all General Encode Schedule...
  • Page 97: Hdd Management

    Figure 5-28 Please refer to chapter 4.3 Search. Double click advanced icon in the main window, the interface is shown as below. See Figure 5-29.There are total eight function keys: HDD management, alarm output, abnormity, manual record, account, auto maintenance, TV adjust and video matrix. Figure 5-29 5.5.1 HDD Management Here is for you to view and implement hard disk management.
  • Page 98 Alarm set: Click alarm set button, the interface is shown as below. See Figure 5-31. (This interface is just like the abnormity setup). Please refer to chapter 5.5.2 for detailed information. HDD operation: You can select HDD mode from the dropdown list such as read-only or you can erase all data in the HDD.
  • Page 99 HDD Group is only available for read-write HDD and self-defined disks, other types of hard disks cannot be set as HDD Group. Important: e-SATA also supports this function, you can manage e-SATA hard disk as local hard disk. Current series software version can only set the HDD group operation of the read-write HDDs.
  • Page 100 and then reboot. Figure 5-33 Channels Setting Click the button named with “Channels Settings” at the top right corner of the Figure 5-30, system will pop up an interface shown as in Figure 5-34. When you are setting the configurations of the channels setting, please select relevant channels first (such as channel 1 to 16), and then select the HDD Group NO.
  • Page 101: Abnormity

    Figure 5-35 5.5.2 Abnormity Abnormity interface is shown as in Figure 5-36. Event type: There are several options for you such as disk error, no disk, disconnection, IP conflict and etc. Alarm output: Please select alarm activation output port (multiple choices). Latch: Here you can set corresponding delaying time.
  • Page 102: Manual Record

    Please highlight icon to select the corresponding alarm output. After all the setups please click OK button, system goes back to the previous menu. See Figure 5-37. Figure 5-37 5.5.4 Manual Record Please refer to chapter 4.2.2 manual record. 5.5.5 Account Here is for you to implement account management.
  • Page 103 After all the setups please click save button, system goes back to the previous menu. Figure 5-38 5.5.5.1 Modify Password Click password button, the interface is shown as in Figure 5-39. Here you can modify account password. Please select the account from the dropdown list, input the old password and then input the new password twice.
  • Page 104: Auto Maintain

    record, record file backup, PTZ, user account, system information view, alarm input/output setup, system setup, log view, clear log, upgrade system, control device and etc. The modify group interface is similar to the Figure 5-40. Figure 5-40 5.5.5.3 Add/Modify User Click add user button, the interface is shown as in Figure 5-41.
  • Page 105: Tv Adjust

    Here you can set auto-reboot time and auto-delete old files setup. You can set to delete the files for the specified days. See Figure 5-42. You can select proper setup from dropdown list. After all the setups please click save button, system goes back to the previous menu. Figure 5-42 5.5.7 TV Adjust Here is for you to adjust TV output setup.
  • Page 106: Remote Device

    Figure 5-44 5.5.9 Remote Device The remote device interface is shown as in Figure 5-45. Here you can set IPC IP address, port, remote device channel number, user name and its password. IPC port number is 37777; remote device channel number is 1 by default. IPC user name is admin and password is admin.
  • Page 107: Text Overlay

    Note: this device also supports IPCs from the third parties (i.e. Sony, AXIS, Samsung, Panasonic and etc.) 5.5.10 Text Overlay The card overlay function is for financial areas. It includes Sniffer, information analysis and title overlay function. The Sniffer mode includes COM and network. 5.5.10.1 COM Type The COM interface is shown as below.
  • Page 108 Figure 5-47 Without the protocol For the ATM/POS without the protocol, the interface is shown as in Figure 5-48. Source IP refers to host IP address that sends out information (usually it is the device host.) Destination IP refers to other systems that receive information. Usually you do not need to set source port and target port.
  • Page 109: Config File Backup

    Figure 5-49 5.5.11 Config File Backup The configuration file backup interface is shown as below. See Figure 5-50. This function allows you to copy current system configuration to other devices. Figure 5-50 Here is for you to view system information. There are total five items: HDD (hard disk information), BPS (data stream statistics), Log and version, and online user.
  • Page 110: Hdd Information

    Figure 5-51 5.6.1 HDD Information Here is to list hard disk type, total space, free space, video start time and status. See X 3 9 1 H 3 9 1 H 3 9 1 H Figure 5-52. means current HDD is normal. X means there is error. - means there is no HDD.
  • Page 111: Bps

    Tips: Please click Fn button or left click mouse to view HDD record time and HDD type and time. 5.6.2 BPS Here is for you to view current video data stream (KB/s) and occupied hard disk storage (MB/h). See Figure 5-53. Figure 5-53 5.6.3 Log Here is for you to view system log file.
  • Page 112: Version

    Figure 5-54 Click the Details button or double click the log item, you can view the detailed information. See Figure 5-55. Figure 5-55 5.6.4 Version Here is for you to view some version information. See Figure 5-56. Channel Alarm in Alarm out System version: Build Date...
  • Page 113: Online Users

    Figure 5-56 5.6.5 Online Users Here is for you manage online users. See Figure 5-57. You can disconnect one user or block one user if you have proper system right. Max disconnection setup is 65535 seconds. Figure 5-57 Double click shutdown button, system pops up a dialogue box for you to select. See Figure 5-58 Logout menu user: log out menu.
  • Page 114 Figure 5-58...
  • Page 115 In the one-window surveillance mode, right click mouse (click “fn” Button in the front panel or click AUX key in the remote control). The interface is shown as below: See F igure 6-1 X 3 9 7 H 3 9 7 H 3 9 7 H Figure 6-1 Click Pan/Tilt/Zoom, the interface is shown as in F igure 6-2...
  • Page 116: Intelligent Positioning Key

    front panel.) Figure 6-3 6.1.1 3D Intelligent Positioning Key In the middle of the eight direction arrows, there is a 3D intelligent positioning key. See F igure 6-4 . Please make sure your protocol supports this function and you need to use X 4 0 1 H 4 0 1 H 4 0 1 H mouse to control.
  • Page 117: Preset Setup

    Here you can activate the following functions: Preset Tour(Patrol) Pattern Auto scan Auto pan Flip Page Switch Figure 6-6 6.2.1 Preset Setup Note: The following setups are usually operated in the F igure 6-2 F igure 6-5 F igure X 4 0 5 H 4 0 5 H 4 0 5 H X 4 0 6 H 4 0 6 H 4 0 6 H X 4 0 7 H 4 0 7 H 4 0 7 H F igure 6-2...
  • Page 118: Activate Patrol

    Figure 6-8 6.2.4 Activate Patrol F igure 6-6 , input patrol number in the No. blank and click patrol button X 4 1 4 H 4 1 4 H 4 1 4 H 6.2.5 Pattern Setup F igure 6-5 , click pattern button and then click begin button. The interface shows like X 4 1 5 H 4 1 5 H 4 1 5 H F igure 6-9 X 4 1 6 H 4 1 6 H 4 1 6 H...
  • Page 119: Activate Border Function

    Figure 6-10 6.2.8 Activate Border Function F igure 6-6 , click auto scan button, the system begins auto scan. Correspondingly, the X 4 2 4 H 4 2 4 H 4 2 4 H auto scan button changes to stop button. Click stop button to terminate scan operation.
  • Page 120 There might be slightly difference in the interface due to different series. Before web client operation, please check the following items: Network connection is right DVR and PC network setup is right. Please refer to network setup(main menu->setting->network) Use order ping ***.***.***.***(* DVR IP address) to check connection is OK or not. Usually the return TTL value should be less than 255.
  • Page 121 Figure 7-2 After installation, the interface is shown as below. See F igure 7-3 X 4 3 0 H 4 3 0 H 4 3 0 H Please input your user name and password. Default factory name is admin and password is admin. Note: For security reasons, please modify your password after you first login.
  • Page 122 After you logged in, you can see the main window. See F igure 7-6 X 4 3 1 H 4 3 1 H 4 3 1 H This main window can be divided into the following sections. Section 1: there are five function buttons: configuration (chapter 7.3), search (chapter 7.4), alarm (chapter 7.5), about (chapter 7.6), log out (chapter 7.7).
  • Page 123: Real-Time Monitor

    Figure 7-6 7.2.1 Real-time Monitor In section 2, left click the channel name you want to view, you can see the corresponding video in current window. On the top left corner, you can view device IP, channel number, network monitor bit stream.
  • Page 124 Figure 7-9 Open All You can click it to open all channels. Refresh You can use button to refresh camera list. Start Dialogue You can click this button to enable audio talk. Click to select bidirectional talk mode. There are two options: DEFAULT/G711a. Please note, the audio input port from the device to the client-end is using the first channel audio input port.
  • Page 125: Ptz

    file. See F igure 7-10. X 4 3 6 H 4 3 6 H 4 3 6 H Figure 7-10 7.2.2 PTZ Before PTZ operation, please make sure you have properly set PTZ protocol. (Please refer to chapter 7.3.2 Setting-> Pan/Tilt/Zoom). Click PTZ button, the interface is shown as in F igure 7-11 X 4 3 7 H 4 3 7 H 4 3 7 H...
  • Page 126 7.2.2.1 Direction key and 3D positioning key In Figure 7-10, there are eight direction keys. In the middle of the eight direction keys, there is a 3D intelligent positioning key. Click 3D intelligent positioning key, system goes back to the single screen mode. Drag the mouse in the screen to adjust section size.
  • Page 127: Color

    click stop record button. Now you have set one pattern. 7.2.2.6 Preset F igure 7-12 , move the camera to your desired location and then input preset value. X 4 4 1 H 4 4 1 H 4 4 1 H Click add button, you have set one preset.
  • Page 128: Picture Path And Record Path

    Figure 7-14 7.2.4 Picture Path and Record Path Click more button in F igure 7-14 , you can see an interface is shown as in F igure 7-15 X 4 4 5 H 4 4 5 H 4 4 5 H X 4 4 6 H 4 4 6 H 4 4 6 H Figure 7-15 Click the record item;...
  • Page 129: System Information

    Figure 7-18 If there is local use logged in the system menu, or the Web logged in user has no right to reboot the device system pops up a dialogue box to alert you. 7.3.1 System Information 7.3.1.1 Version Information Here you can view device hardware feature and software version information.
  • Page 130 Figure 7-20 7.3.1.3 Log Here you can view system log. See F igure 7-21 X 4 5 1 H 4 5 1 H 4 5 1 H Figure 7-21 Click backup button, the interface is shown as in F igure 7-22 X 4 5 2 H 4 5 2 H 4 5 2 H...
  • Page 131: System Configuration

    Figure 7-22 Please refer to the following sheet for log parameter information. Parameter Function Type Log types include: system operation, configuration operation, data management, alarm event, record operation, user management, log clear and file operation. Search You can select log type from the drop down list and then click search button to view the list.
  • Page 132 Figure 7-23 Figure 7-24 Figure 7-25 Please refer to the following sheet for detailed information. Parameter Function System Here is for you to modify system time. Please click Save button after Time your completed modification...
  • Page 133 Sync PC You can click this button to save the system time as your PC current time. Data Here you can select data format from the dropdown list. Format Data Please select separator such as – or /. Separator Time There are two options: 24-H and 12-H.
  • Page 134 Figure 7-26 Figure 7-27 Please refer to the following sheet for detailed information. Parameter Function Channel Here is for you to select a monitor channel. Channel Name Here is to display current channel name. You can modify it. Compression H.264 Main Stream It includes main stream, motion stream and alarm stream.
  • Page 135 Parameter Function need to draw a circle here to enable audio function. For extra stream, you need to draw a circle to select the video first and then select the audio if necessary. Resolution System supports various resolutions, you can select from the dropdown list.
  • Page 136 Parameter Function OSD transparent value ranges from 0 to 255. 0 means complete transparent. You can use the mouse to drag the channel tile position. Copy It is a shortcut menu button. You can copy current channel setup to one or more channels. The interface is shown as in F igure 7-28 X 4 5 5 H 4 5 5 H 4 5 5 H Save...
  • Page 137 Figure 7-29 Figure 7-30 Please refer to the following sheet for detailed information. Parameter Function Channel Please select a channel first. Pre-record Please input pre-record value here. System can record the three to five seconds video before activating the record operation into the file. (Depends on data size). Setup F igure 7-29 , click set button, you can go to the corresponding...
  • Page 138 Parameter Function and alarm/snapshot. Please select date (Current setup applies to current day by default. You can draw a circle before the week to apply the setup to the whole week.) After complete setup, please go back to F igure 7-29 and then click X 4 5 9 H 4 5 9 H 4 5 9 H save to save current time period setup.
  • Page 139 Parameter Function Data Bit The value ranges from 5 to 8. Stop Bit There are three options: 1/2. Baud Bit You can select corresponding baud bit here. Parity There are five options: none/odd/even/space/mark. System default setup is: Function: Console. Data bit: 8 Stop bit: 1 Baud bit: 115200 Parity: None.
  • Page 140 For 960H series only Figure 7-32 Please refer to the following sheet for detailed information. Parameter Function Network Mode Includes multiple access, fault tolerance, and load balancing Default Network Please select eth0/eth1/bond0(optional) after enable Card multiple access function Ethernet Please select eth0/eth1 (optional).after enable multiple access function.
  • Page 141 Parameter Function Network Mode Includes multiple access, fault tolerance, and load balancing Default Network Please select eth0/eth1/bond0(optional) after enable Card multiple access function Ethernet Please select eth0/eth1 (optional).after enable multiple access function. Note: The 960H series support the above three configurations and supports functions as multiple access, fault-tolerance and load balancing.
  • Page 142 Parameter Function Password The sender email account password. Sender Sender email address. Subject Input email subject here. Max 32-digit. Address Input receiver email address here. Max input three addresses. Support SSL encryption mailbox. Health mail Please check the box here to enable this function. enable This function allows the system to send out the test email to check the connection is OK or not.
  • Page 143 Parameter Function Server Port DDNS server port. Domain Name Your self-defined domain name. User The user name you input to log in the server. Password The password you input to log in the server. Interval Device sends out alive signal to the server regularly. You can set interval value between the device and DDNS server here.
  • Page 144 Parameter Function length and auto ignore the left section. When interval value is 0, system uploads all corresponding files. Password The password you need to log in the server. Remote Path Remote storage file path. Save You can click save button after you complete setup for one channel, or you can complete the whole setups and then click save button.
  • Page 145 Bangkok GMT+7 Beijing (Hong Kong) GMT+8 Tokyo GMT+9 Sydney GMT+10 Hawaii GMT-10 Alaska GMT-9 Pacific Time(P.T) GMT-8 American Mountain Time(M.T) GMT-7 American Central Time(C.T) GMT-6 American Eastern Time(E.T) GMT-5 Atlantic Time GMT-4 Brazil GMT-3 Middle Atlantic Time GMT-2 Alarm Centre Alarm centre interface is shown as below.
  • Page 146 Device connects to the internet via PPPoE after reboot. You can get the IP address in the WAN from the IP address column. Note: After PPPoE successful dial, you need to go to the device local end to get device current IP address and then use the client-end to access this IP address.
  • Page 147 7.3.2.6 Alarm Alarm setup interface is shown as in Figure 7-40. Please make sure you have connected the corresponding alarm output device such as the light, buzzer and etc. Figure 7-40 Figure 7-41 Please refer to the following sheet for detailed information. Parameter Function Event It includes local alarm/network alarm.
  • Page 148 Parameter Function signal. Type There are two options: normal open and normal close. NO becomes activated in low voltage, NC becomes activated in high voltage. Period Alarm record function becomes activated in the specified periods. There are six periods in one day. Please draw a circle to enable corresponding period.
  • Page 149 Parameter Function you can complete the whole setups and then click save button. Refresh Click this button to get device latest configuration information. 7.3.2.7 Detect Analysis the video, system enable motion detection alarm when it detects the motion signal reached the specified sensitivity. The detection interface is shown as in Figure 7-42.
  • Page 150 Parameter Function Event There are three types: Motion detection/video loss/Camera Masking. Type Channel Select channel name from the dropdown list. Enable You need to draw a circle to enable motion detection function. Sensitivity There are six levels. The sixth level has the highest sensitivity. Region There are six levels.
  • Page 151 Parameter Function when alarm occurs and ends. Tour Display the selected video in local monitor window. Tour interval and tour mode are set in DVR local menu (chapter 5.3.9 Display ) Here you can set PTZ movement when alarm occurs. Such as go to Activation preset x when there is an alarm.
  • Page 152 Figure 7-44 Please refer to the following sheet for detailed information. Parameter Function Channel You can select monitor channel from the dropdown list. . Protocol Select the corresponding dome protocol.(such as PELCOD) Address Set corresponding dome address. Default value is 1. Please note your setup here shall comply with your dome address;...
  • Page 153: Advanced

    Figure 7-45 Please refer to the following sheet for detailed information. Parameter Function Select All Restore factory default setup. Export Export system configuration to local PC. Configuration Import Import configuration from PC to the system. Configuration 7.3.3 Advanced 7.3.3.1 HDD Management HDD management includes net storage management and local storage management.
  • Page 154 Figure 7-46 Please refer to the following sheet for detailed information. Parameter Function Format Clear data in the disk. Read/write Set current disk as read/write Read only Set current disk as read. Redundant Set current disk as redundant disk. Recover Recover dada after error occurs.
  • Page 155 Figure 7-47 Important The alarm output port should not be connected to high power load directly (It shall be less than 1A) to avoid high current which may result in relay damage. Please use the co contactor to realize the connection between the alarm output port and the load. Please refer to the following sheet for detailed information.
  • Page 156 Figure 7-48 Please refer to the following sheet for detailed information. Parameter Function Auto System enables auto record function as you set in record schedule setup. Manual Enable corresponding channel to record no matter what period applied in the record setup. Stop Stop current channel record no matter what period applied in the record setup.
  • Page 157 Figure 7-49 7.3.3.5 Auto Maintenance Here you can select auto reboot and auto delete old files interval from the dropdown list. See Figure 7-50. Figure 7-50...
  • Page 158 7.3.3.6 Snapshot Snapshot interface is shown as in Figure 7-51. Figure 7-51 Please refer to the following sheet for detailed information. Parameter Function Channel It is the monitor channel. Snapshot mode There are two modes: Timing and activation. Frame rate You can select from the dropdown list.
  • Page 159 Figure 7-52 Please refer to the following sheet for detailed information. Parameter Function Event The abnormal events include: no disk, no space, disk error, net error. Type You need to draw a circle to enable this function. Normal The corresponding alarm activation output channel when alarm occurs, There are six channels.
  • Page 160 Figure 7-53 7.3.3.9 Remote Device Here you can set IPC address, port, remote device channel number, login user name and its password. Now system supports 4 channel IPC connections (channel 17 to channel 20). See Figure 7-52. Please refer to chapter 5.5.9 Remote Device for detailed information. Figure 7-54...
  • Page 161: Additional Function

    7.3.4 Additional Function 7.3.4.1 Preferred DNS Here you can set server or local operator DNS address. See Figure 7-54. Figure 7-55 7.3.4.2 Card Overlay Tit is the same with the card overlay function (chapter 5.5.9). It is mainly for financial areas to Sniffer, information parse and character overlay.
  • Page 162 Figure 7-56 7.3.4.3 Auto Register Auto register interface is shown as below. See Figure 7-56. Figure 7-57 Auto Register Please refer to the following sheet for detailed information. Parameter Function Enable Enable auto register function.
  • Page 163 Device management server number. Device management server IP address. Port Server port number. Device ID Device ID in the device management server. Click search button, you can see an interface is shown as in F igure 7-57. X 4 7 9 H 4 7 9 H 4 7 9 H The record type includes the general record, alarm record, motion detect record, local record, picture, card number record.
  • Page 164 Figure 7-59 Now you can see system begins download and the download button becomes stop button. You can click it to terminate current operation. At the bottom of the interface, there is a process bar for your reference. See Figure 7-59. Figure 7-60 When download completed, you can see a dialogue box shown as in Figure 7-60.
  • Page 165 Figure 7-61 Please refer to the following sheet for detailed information. Type Parameter Function Type Record Search general record, alarm record and motion detection record. Alarm Search alarm record. Motion Search motion detection record. Detection Local Search local record. Snapshot Search snapshot file.
  • Page 166 Type Parameter Function Earliest Select a channel first and then click the earliest record record button; you can view the earliest record of the current channel in the HDD. Multiple-channel System supports playback one file in several playback monitor channels. During the playback process, you can see there are control buttons such as play, pause, stop.
  • Page 167 Click alarm function, you can see an interface is shown as in F igure 7-62. X 4 8 3 H 4 8 3 H 4 8 3 H Here you can set device alarm type and alarm sound setup. Figure 7-63 Please refer to the following sheet for detailed information.
  • Page 168 Type Parameter Function Sound pop up System sends out alarm sound when alarm occurs. You can specify as you wish. Path Here you can specify alarm sound file. Click about button, you can view current web client information. See Figure 7-63. Figure 7-64 Click log out button, system goes back to log in interface.
  • Page 169 You can use web un-install tool “uninstall web.bat” to un-install web control. Please note, before you un-installation, please close all web pages, otherwise the un-installation might result in error.
  • Page 170 Besides Web, you can use our Professional Surveillance Software (PSS) to login the device. For detailed information, please refer to PSS user’s manual.
  • Page 171 1. DVR can not boot up properly. There are following possibilities: Input power is not correct. Power connection is not correct. Power switch button is damaged. Program upgrade is wrong. HDD malfunction or something wrong with HDD ribbon. Seagate DB35.1 DB35.2 SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version to solve this problem.
  • Page 172 DVR and monitor resistance is not compatible. Video transmission is too long or degrading is too huge. DVR color or brightness setup is not correct. 6. Can not search local records. There are following possibilities: HDD ribbon is damaged. HDD is broken. Upgraded program is not compatible.
  • Page 173 PTZ decoder setup, connection or installation is not correct. Cable connection is not correct. PTZ setup is not correct. PTZ decoder and DVR protocol is not compatible. PTZ decoder and DVR address is not compatible. When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to delete the reverberation or impedance matching.
  • Page 174 MAC address conflict. PC or DVR network card is not good. 16. Burn error /USB back error. There are following possibilities: Burner and DVR are in the same data cable. System uses too much CPU resources. Please stop record first and then begin backup.
  • Page 175 Camera quality is too low. Lens is dirty. Camera is installed against the light. Camera aperture setup is not correct. HDD capacity is not enough. HDD is damaged. 22. Can not playback the downloaded file. There are following possibilities: There is no media player. No DXB8.1 or higher graphic acceleration software.
  • Page 176 Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). Step 1: According to Formula (1) to calculate storage capacity that is the capacity of each channel needed for each hour, unit Mbyte. 3600 1024 In the formula:...
  • Page 177 448K 196M 512K 225M 640K 281M 768K 337M 896K 393M 1024K 450M 1280K 562M 1536K 675M 1792K 787M 2048K 900M...
  • Page 178 Manu factor Model Capacity Sandisk Cruzer Micro 512M Sandisk Cruzer Micro Sandisk Cruzer Micro Sandisk Cruzer Freedom 256M Sandisk Cruzer Freedom 512M Sandisk Cruzer Freedom Sandisk Cruzer Freedom Kingston DataTraveler Kingston DataTraveler Kingston DataTraveler Kingston DataTraveler Maxell USB Flash Stick 128M Maxell USB Flash Stick...
  • Page 179 Kingston Data Traveler 32GB Aigo L8315 16GB Sandisk 16GB Kingston Data Traveler Locker+ 32GB Netac U228 Transcend SDHC6 16GB Kingston SDHC4 Kingston Kingston Sandisk SDHC2 Small Sandisk Small Brand Model Capacity YDStar YDstar HDD box Netac Netac Iomega RPHD-CG" Iomega 250GB RNAJ50U287 WD Elements...
  • Page 180 Sumsung TS-H653 Sony DRU-V200S Sony DRU-845S Sumsung TS-H653 Pioneer DVR-217CHG GH22NS30 NOTE: Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. And SATA HDD should be used for the DVR with SATA port. Manufacturer Series Model...
  • Page 181 Seagate SV35.5 ST3250311SV 250G SATA Seagate SV35.5 ST3500410SV 500G SATA Seagate SV35.5 ST31000525SV SATA Seagate SV35.5 ST310005258V SATA Maxtor DiamondMax 20 STM3320820AS 320G SATA Maxtor DiamondMax 20 STM3250820AS 250G SATA Maxtor DiamondMax 21 STM3160211AS 160G SATA Maxtor DiamondMax 21 STM380211AS SATA Maxtor DiamondMax 21...
  • Page 182 Western Digital Western digital WD20EURS-63Z9B1 SATA Western Digital Western digital WD10EURS-630AB1 SATA SAMSUNG HA101UJ/CE SATA SAMSUNG Spinpoint F1 CE HA751LJ 750G SATA SAMSUNG HA101UJ/CE SATA SAMSUNG HD103SI/CE SATA SAMSUNG HD154UI/CE 1.5TB SATA HITACHI Cinema HCS545050GLA380 500GB SATA HITACHI Cinema HCP725050LA380 500GB SATA HITACHI...
  • Page 183 NOTE: Please upgrade the DVR firmware to latest version to ensure the accuracy of the table below. And you can use the USB cable with the model recommended to set USB burner. Manufacturer Model Port Type Type Sony DRX-S50U DVD-RW Sony DRX-S70U DVD-RW...
  • Page 184 Please refer to the following sheet form compatible displayer list. Brand Model Dimension (Unit: inch) BENQ LCD ET-0007-TA 19-inch (wide screen) DELL LCD E178FPc 17-inch BENQ LCD Q7T4 17-inch BENQ LCD Q7T3 17-inch HFNOVO LCD LXB-L17C 17-inch SANGSUNG LCD 225BW (wide screen) HFNOVO(CRT) LXB-FD17069HB...
  • Page 185 Brand Model network working mode D-LinK DES-1016D 10/100M self-adaptive D-LinK DES-1008D 10/100M self-adaptive Five network modes 1. AUTO 2. HALF-10M Ruijie RG-S1926S 3. FULL-10M 4 .HALF-100M 5. FULL-100M H3C-S1024 10/100M self-adaptive TP-LINK TL-SF1016 10/100M self-adaptive TP-LINK TL-SF1008+ 10/100M self-adaptive...
  • Page 186 Please refer to the following sheet for compatible SD card brand. Brand Model Rapoo 3500 Logitech M215 Shuangfeiyan Tianyao G7-630...
  • Page 187 1. What is the surge? Surge is a short current or voltage change during a very short time. In the circuit, it lasts for microsecond. In a 220V circuit, the 5KV or 10KV voltage change during a very short time (about microseconds) can be called a surge. The surge comes from two ways: external surge and internal surge.
  • Page 188 Signal lightning arrester: This device is mainly used in the PC network, communication system. The connection type is serial connection. Once you connected the signal lightning arrestor with the signal port, it can cut the channel of the thunderstorm to the device, and on the other hand, it can discharge the current to the ground to guarantee the device proper work.
  • Page 189 conductance of the ground conductor. In the high-frequency circuit, you need to use the multiple-point ground mode and each cable needs to connect to the ground. The length shall be less than the 1/20 of the signal wavelength. Mixed ground: The mix ground consists of the feature of the one-point ground and multiple-point ground.
  • Page 190 The thunder proof ground shall adopt the special ground cable from the monitor control room to the ground object. The ground cable adopts copper insulation cable or wire and its ground section shall be more than 20mm2. The ground cable of the monitor system can not short circuit or mixed connected with the strong alternative current cable.
  • Page 191 For L (live cable) Turn the digital multimeter to 750V AC, use your one hand to hold the metal end, and then the other hand insert the pen to the L port of the socket. See the following figure. If the multimeter shows 120, then you can see current live cable connection is standard.
  • Page 193 Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet Metal(Case) Plastic Parts Panel Circuit Board Fastener Wire and Cable/AC Adapter Packing Material Accessories O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard. X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-2006 standard.

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