Thank you for installing a new Heatline appliance in your home. Heatline appliances are manufactured to the very highest standard so we are pleased to offer our customers a Comprehensive Guarantee. For the manufacturer's warranty to be valid, the Benchmark Log Book must be correctly completed by a suitably qualifi ed person and be available for inspection prior to any repair.
An additional frost thermostat may also be Guarantee registration required. Thank you for installing a new Heatline appliance in your home. Heatline appliances are manufactured to the very highest Your domestic water circuit (hot or cold) is not protected by the boiler controls.
Data label Product/production certifi ed by: Notifi ed body IMQ 52BP2727 CE Directives 2009/142/EEC. The data label certifi es the country where the appliance is 52BP2728DR CE Directives 92/42/EEC. intended to be installed. It is located on the rear of the drop The CE mark indicates that the appliances described in this down control box manual are in compliance with the following directives:...
• This appliance contains metal parts (components) and care 19 Ignition module 20 Heating fl ow thermistor (Red) should be taken when handling and cleaning, with particular 21 Air vent regard to edges. 22 Pump 23 Three way valve The basic safety instructions must be followed before attempting 24 Water pressure sensor to maintain or replace spare parts: 25 Heating return isolating valve and fi lter (Blue)
In IE, the installation must be carried out by a competent person The boiler MUST be connected to a permanent 230V ac, 50Hz approved at the time by the Health and Safety Executive and supply. installed in accordance with the current edition of I.S.813 Connection of the whole electrical system of the boiler, including “Domestic Gas Installations”, the current Building Regulations any heating controls, to the electrical supply MUST be through...
Appliance Description Unit Most of the appliance is manufactured from recyclable materials. Electrical 230V 230V Electrical supply V/Hz 50Hz 50Hz This symbol indicates that this appliance must not Standby mode electrical power be disposed of with household waste, that it should Operating mode electrical power be selectively collected for energy recovery, reuse or Internal fuse rating on main PCB...
Institute of Gas Engineers • Existing ventilation should be investigated for its purpose document IGE/UP/7/1998. If in doubt seek advice from local gas before removing. undertaking or Heatline. Service Call 0844 736 9138, Technical Help (Chargeable) Call 0906 802 0253 - 8 -...
Appliance installation The maximum working pressure of the domestic hot water circuit is 10 bar. If the cold water supply pressure exceeds this, then a pressure-reducing valve must be fi tted in the supply to the boiler. Scope of delivery ‘Hard’...
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• Ensure all cleanser is removed from the whole system before General adding an inhibitor. This boiler is designed for use as part of a sealed water central For long-term corrosion protection after fl ushing, an inhibitor heating system with fully pumped circulation. The pump, suitable for stainless steel heat exchangers can be used.
The fl ue is designed with an internal fall of 44mm/ metre (2.5 ), therefore the hole can be drilled horizontally. • Use a 105mm diameter core drill for external access fl ue installation (60/100 fl ue). • Use a 125mm diameter core drill for internal access only fl ue installation (60/100 fl ue).
Boiler hanging Ensure that the appliance is disconnected before cleansing the system. With regards to the Manual Handling Operations, • Do not use any solvent products, due to the risk of damaging 1992 Regulations, the following lift operation the circuit. exceeds the recommended weight for a one person lift, refer to chapter "Manual Handling".
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Service Call 0844 736 9138, Technical Help (Chargeable) Call 0906 802 0253 - 13 -...
Connection to the condensate trap • Should the condensate be drained externally then keep the length of external pipe as short as possible. A minimum of 32mm diameter insulated pipe should be used, with a steep a Condensate produced by the appliance is mildly decent as possible to the termination point.
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This should be taken into consideration when selecting the position for the terminal. Only fl ue accessories supplied by Heatline must be used. NOTE: In accordance with Building Carports or similar extensions of a roof only, or a roof and one...
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Position Position of the fl ue terminal Position Position of the fl ue terminal from surface or a boundary facing the terminal Horizontal fl ues from opening (door/window) in car port directly below an opening, air brick, 1200 into dwelling opening windows vertical from a terminal 1500...
Flue confi guration description 10 Remove/replace front panel and controls fascia Horizontal concentric fl ue Ø 60/100 mm (C13 type installation) If necessary, you must install a terminal protection kit. Ø 60/100 mm Controls fascia Controls fascia retaining screw • Release the controls fascia (1) by loosening the securing screws (2).
The external wiring must be earthed, with correct polarity and in • Keep a distance of a maximum of 30 mm between connector accordance with current standards. (1) and the start of the insulation (3). The manufacturer declines any responsibility for damages to •...
10.5 External accessories 230V permanent supply + 230V system controls Under no circumstances must any mains voltage All cables connected to the appliance should be be applied to any of the terminals on the 24v permanently fi xed to the wall. connection plug.
Commissioning Air vent Pump At the time of commissioning, complete all relevant Screw for the pump shaft sections of the Benchmark Checklist located in the • Open the plug on the air vent located on the pump and centre pages of this document. automatic air vents on the installation.
• Activate the Heating and Domestic Hot Water functions. Display • Run the appliance for at least 15 minutes, with a heating temperature set to greater than or equal to 50°C (not • Light the appliance by following the procedure below. applicable for an installation with underfl oor heating).
Operational Gas Inlet Pressure In communal or LPG installations where the gas rate cannot be measured it is acceptable to measure the combustion rate as described in section 18.2.3. • On completion, press the "reset" button with a blunt instrument to reset the boiler. 11.7 Testing heating system •...
12 Specifi ed Adjustment 12.1 Heating circuit adjustment By pass operation is automatic and not adjustable. If necessary, fi t an external by-pass. CaprizPlus 24 : 25kW HEATING // 35W V1 / bypass closed HEATING //35W V2/ bypass closed HEATING //35W V2 / bypass middle position HEATING //35W V2 / bypass opened Water Flow in L/hr CaprizPlus 28 : 30KW...
13 Installation settings • Press on to validate. The screen displays a fl ashing and alternating "d." and "00". • To adjust the operational parameters: • Press on button to access the parameter to modify. • Press for more than 7 seconds on the button •...
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Factory Modifi able Code Service Parameters Unit Description setting parameter 0 = off d.22 DHW demand active (tapping) 1 = on 0 = CH not available (summer mode) d.23 Central heating mode 1 = CH available (winter mode) Fan speed is displayed between 0 and 99. d.33 Speed setpoint of fan Multiply the displayed value by 100.
13.1.2 Test modes If you wish to check the combustion then follow the instructions in the Servicing section. By activating these various test modes, you can enable special functions on the appliance. 13.2 Re-check and restart • Press the on/off button to switch off the appliance. •...
Do not use reconditioned or copy parts that have not been clearly authorised by Heatline. • If any electrical connections have been disconnected and after their connection, checks to the earth continuity, polarity, short circuit and resistance to earth must be repeated using a suitable multimeter, as described in chapter "Trouble-shooting...
15.2 Fault memory 15.1.2 Check the gas supply • This menu allows you to display the 10 most recent failure codes registered by the appliance. • In order to display the fault code memory, simultaneously press the buttons for more than 7 seconds. •...
Conversion of this appliance to run on LPG requires a conversion kit . The kit and the conversion operation must be done by the Heatline Service Team, please ring : 0844 736 9138 . Please note that if the appliance requires conversion,...
• To obtain service, please call your installer or Heatline’s 17 Draining own service organisation. PLEASE NOTE: During routine servicing, and after any 17.1 Heating circuit maintenance, we recommend that the following must be checked: - The integrity of the fl ue system and the fl ue seals,...
• Check that there are no gas leaks. • Ensure that the gas analyser is set to the correct fuel setting. • Verify that the fl ue system is sound and complete. • Select the “ ”, constant central heating with DHW function by pressing the “...
• Activate the test mode "P.01" and set the value to 99? in order to force the burner at P. max. See chapter "Specifi c • Advice can be sought from the Heatline Technical Helpline. adjustment ► Appliance technical settings and parameter list ►...
18.5 Expansion vessel There is a fi lter fi tted that protects the plate heat exchanger from blockage. • After draining the boiler as previously described push and turn the fi lter cap in an anti-clockwise direction to release it from its housing.
18.8 Condensate trap • Disconnect the condensate drain (3) and the rain water collector (4) from the heat exchanger. Warning: condensate is mildly acidic. Use The condense trap will contain water, lift taking care not to spill protective gloves. the water. •...
• Disconnect the spark electrode assembly (6) by removing the parts supplied by Heatline. screw (4). • If a part is required, contact the Heatline service organisation. • Remove the gas pipe (17). • Please quote the name and serial number of the appliance, •...
19.1 General 19.3.1 Expansion vessel The replacement of parts described in sections "Combustion block" will require the removal of the burner module assembly and the replacement of seal and self locking nuts. Replacement parts that have associated components that need replacing on removal, i.e.
19.4.1 Pump (head only) 19.4.5 Flow sensor and impeller • Drain the boiler heating circuit as described in the appropriate • Remove the the electrical connection (12). chapter "Draining". • Unclip the fl ow sensor (13). • Disconnect the electrical plug (22) from the main board. •...
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19.5.1 Spark electrode 19.5.5 Heat exchanger • Disconnect the electrode cap (7) and the earthing cable (6). There will be water in the heat exchanger. Carefully ease heat exchanger out. • Remove the 2 spark electrode retaining screws (8). • Carefully remove the electrode (10) from the combustion •...
19.6 Condensate trap When reconnecting, the polarity of the wiring to thermistors is not important. Warning: condensate is mildly acidic. Wear protective gloves. 19.5.9 Gas valve • Remove the burner door (11) refering to chapter "Dismantling the burner door". • Remove the two gas valve retaining screws (30). •...
19.7 19.7.3 User interface PCB When replacing the board refer to instructions supplied with the spare part. 19.7.1 Main PCB Retaining clips Main PCB User interface PCB Retainings clips Electrical connection Electrical connections Control box • Ease back the PCB retaining clips (1) and withdraw the user interface PCB (2) from the retaining lugs.
20.1 Short List of Parts • When ordering spare parts, contact Heatline's own service organisation. • Please quote the name of the appliance and serial number, to be found on the data label.
Manual Handling Unpacking of appliance from carton. Recommend 2 persons unpack appliance from carton. Always keep working area clear. Cut the carton straps, lift carton up and slide over IMPORTANT. With regards to the Manual Handling Operations, 1992 polystyrene end packs. Remove top polystyrene pack with fittings. Regulations, the following lift operation exceeds the recommended weight for a one man lift.
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Failure to install and commission according to the manufacturer’s instructions and complete this Benchmark Commissioning Checklist will invalidate the warranty. This does not affect the customer’s statutory rights. If yes, and if required by the manufacturer, has a water scale reducer been fitted? CONDENSING BOILERS ONLY The condensate drain has been installed in accordance with the manufacturer’s instructions and/or BS5546/BS6798 If the condensate pipe terminates externally has the pipe diameter been increased and weatherproof insulation fitted?
Service Record It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed. Service Provider Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.
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