Verint Nextiva S1700e series User Manual
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Verint Nextiva S1700e series User Manual

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Summary of Contents for Verint Nextiva S1700e series

  • Page 1 Nextiva S1700e Series User Guide...

  • Page 3: User Guide

    Nextiva S1700e Series Firmware Release 4.22 User Guide Verint Video Solutions...
  • Page 4 © 2005 Verint Systems Inc. All rights reserved. By providing this document, Verint Systems Inc. is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice.

  • Page 5: Table Of Contents

    Who Should Read this Guide ........vi How to Use this Guide ..........vi Contents .............vi Conventions ............vii Related Documentation ........viii Related Verint Video Solutions Products ...... viii About Us ..............viii Warranty ..............ix Chapter 1 Overview ........... 1 About the S1700e Series ..........2 Physical Characteristics .........
  • Page 6 Audio Pinouts ......... 55 Appendix E CLI Access ..........57 Network Connection ..........58 Serial Connection .............59 Appendix F RJ-45 Ethernet Cables ......61 Appendix G Technical Specifications ......63 Glossary ..............67 Index ................75 Compliance ..............79 Verint Video Solutions...

  • Page 7: Preface

    Preface The Nextiva S1700e Series User Guide presents the information and procedures on installing, configuring, and using the Nextiva S1700e series edge devices. Verint Video Solutions...

  • Page 8: Who Should Read This Guide

    This guide contains all the information needed to install, configure, and use an S1700e series device. Contents The Nextiva S1700e Series User Guide is divided into the following chapters: 1. Overview—Provides a brief description of the features of the S1700e series and illustrations of its casing.

  • Page 9: Conventions

    Nextiva S1700e Series User Guide B. DTE and DCE Connections—Explains how to differentiate and connect data terminal equipment (DTE) and data communication equipment (DCE). C. DHCP Support and APIPA—Explains how the DHCP server and the Microsoft APIPA addressing scheme work.

  • Page 10: Related Documentation

    For pricing information, call your dealer. About Us Verint Systems (NASDAQ: VRNT) is a leading global provider of video security, surveillance and business intelligence solutions. Verint Video Solutions transform digital video into actionable intelligence: timely, mission-critical insights for faster, more effective decisions.

  • Page 11: Warranty

    Nextiva S1700e Series User Guide To request the latest versions of firmware and software or to download other product-related documents, you need access to the Verint Video Solutions partner extranet. To register, go to http://vvs.verint.com. Support If you encounter any type of problem after reading this guide, contact your local distributor or Verint Video Solutions representative.
  • Page 12 Product is not defective within the terms of the warranty, Buyer shall pay all handling and transportation costs. Verint Systems may, at its option, elect to correct any warranty defects by sending its supervisory or technical representative, at its expense, to customer’s plant or location.

  • Page 13: Chapter 1 Overview

    You can use the S1700e series edge devices in point-to-point contexts as well as with video management and storage applications. Furthermore, they enable configuration and video viewing from web browsers. This device is for indoor use only. Verint Video Solutions...

  • Page 14: About The S1700E Series

    Once a device is in secure mode, you cannot access it anymore with Telnet, you access its web interface in secure mode only, and you cannot perform firmware updates through the IP network on it. However, you can configure it with SConfigurator. Verint Video Solutions...

  • Page 15: Video

    Nextiva S1700e Series User Guide For more information about this security feature, refer to the SConfigurator User Guide. Video The video frame rate of the edge device can be: NTSC—1 to 7, 10, 15, or 30 frames per second (fps) PAL—1 to 6, 8, 12, or 25 fps...

  • Page 16: Shipment

    An RJ-45 jack for PoE or the Ethernet network A system status LED A reset button A DB-9 connector for the RS-232 serial port S1700e Series Nextiva Reset RS232 LAN 10/100 Status System status RS-232 Reset RJ-45 Ethernet Verint Video Solutions...
  • Page 17 Nextiva S1700e Series User Guide The back panel consists of: A 12-pole connector for power, dry-contact input, relay output, and RS-422/485 serial port One BNC connector for video input Optional audio connectors A slot for an SD device (for future development)
  • Page 18 Verint Video Solutions...

  • Page 19: Configuring And Installing The Device

    Basic configuration, mainly for communication and serial connection Physical installation in its final location Alarm and audio configuration Connection to the serial ports Remember that your device is an indoor product that should not be used in an outdoor environment. Verint Video Solutions...

  • Page 20: Configuring The Device

    To configure the device, you need the proprietary SConfigurator tool. It is included on the SmartSight Utilities CD shipped with your device; you can also find its latest version on the Verint Video Solutions extranet (Technical Support, then Downloads, then Firmware Upgrades). You have to copy its executable file to the hard disk of your computer.

  • Page 21: Power Cord

    Nextiva S1700e Series User Guide To assemble the PoE kit: Straight-through Ethernet cable Ethernet cable (straight-through DATA & PWR DATA or crossover) PoE injector Power cord 1. In a lab, unpack the device and its PoE injector and place them on a table.

  • Page 22: Preparing A 12V Dc Device

    IP addresses of all devices are based on the APIPA addressing scheme and will be in the range 169.254.X.Y, where X and Y are relative to the MAC address of the individual device; for more information about APIPA, see page 53. Verint Video Solutions...
  • Page 23 Nextiva S1700e Series User Guide To work properly, devices on the same network must have unique IP addresses. The device will not prevent you from entering a duplicate address. However, its system status LED will turn to flashing red; then the device will use an APIPA address.
  • Page 24 Use DHCP. Otherwise, enter the IP address, subnet mask, and gateway of the device, as provided by your network administrator. For more information about DHCP, see page 53. 11. Click OK. The device reboots with its new network configuration. Verint Video Solutions...

  • Page 25: Using The Encoders

    Guide. The S1700e initial configuration is now complete. You perform further configuration with the web interface (see page 27), SConfigurator, or a video management software from Verint Video Solutions. Using the Encoders The incoming stream of a video input is sent to two separate encoders.
  • Page 26 Forward I/O. 7. To disable serial port data transmission (like PTZ commands), clear Forward Serial Port Data. 8. To enable audio between the devices, ensure that Enable Audio is checked, then select the audio mode. 9. Click Connect. Verint Video Solutions...

  • Page 27: Installing The Device

    Nextiva S1700e Series User Guide You should now have video on the monitor connected to the receiver. Installing the Device When your device is successfully configured, it is ready to be installed in its final location. If your S1700e device is powered using PoE, you can use the two DC Pwr poles on the back of the device to power a camera.

  • Page 28: Performing Serial Connections

    The S1700e device holds connectors for two serial ports: RS-232 and RS-422/485. RS-232 Use the following wiring scheme to plug a serial cable to the DB-9 connector on the front of the device: DB-9 pin number Cable signal name Signal ground Verint Video Solutions...
  • Page 29 Nextiva S1700e Series User Guide The numbering of the pins on the DB-9 connector is: RS-422/485 Most target devices (keyboards, PTZ cameras) use the RS-422/485 protocol for communication. These devices are categorized DTE (data terminal equipment); for more information about DTE and DCE (data communication equipment), see Appendix B on page 49.

  • Page 30: Multidrop Configurations

    Multidrop Configurations Two multidrop configurations are available, for two or four wires, only with the RS-485 protocol. The two-wire configuration is: Nextiva device Peripheral Data - Data + The four-wire configuration is: Nextiva device Peripheral Verint Video Solutions...

  • Page 31: Configuring The I/Os

    Nextiva S1700e Series User Guide Configuring the I/Os The input/output features on the multipole connector on the back of the device are used for alarms (or events) and audio control. The device includes three input and one output terminals. Each terminal has a dedicated purpose: Input 1—Either transparent alarm links or PTL...
  • Page 32 Line-out connector on the pre-amplifier. Audio In Pre-amp. Line-out Mic (with pre-amp)—To use a multimedia microphone (Electret). Most multimedia microphones use a 3.5 mm jack. You connect the microphone directly in the audio input of the device. Audio In Verint Video Solutions...

  • Page 33: Alarms

    Nextiva S1700e Series User Guide With SConfigurator, you set the input type in the Audio pane. The only available output type is Speaker: You plug a speaker directly on the audio output of the device. Audio Out In the Audio pane of the SConfigurator tool, you can set one output setting, the volume.

  • Page 34: Updating The Firmware

    You can update the firmware of the S1700e devices with the SConfigurator utility or a video management software; for the detailed procedure, refer to the documentation of the software. The latest firmware files are available on the Verint Video Solutions extranet (Technical Support, then Downloads, then Firmware Upgrades).

  • Page 35: Red/Blue Display

    Nextiva S1700e Series User Guide To perform a hardware reset: 1. Press and hold the Reset button located on the front panel of the device, until the system status LED flashes red very rapidly (it can take up to 10 seconds).

  • Page 36: Status Led

    The following power-up conditions on the system status LED are abnormal: LED not lit—Check the power supply and cabling. If power is available and the LED stays off, call Verint Video Solutions customer service for assistance. Steady red LED persisting more than 10 seconds—There is an internal error that prevents the device from starting normally.
  • Page 37 Nextiva S1700e Series User Guide Flashing green-red LED not during a firmware update—The device is in backup mode; you will need to perform a firmware update using a serial connection. Verint Video Solutions...
  • Page 38 Verint Video Solutions...

  • Page 39: Using The Web Interface

    Using the Web Interface You can access the S1700e-T with a web browser for live viewing, configuration, or PTZ control. The S1700e supports the Pelco P and Kalatel PTZ protocols. Verint Video Solutions...

  • Page 40: Getting Started

    Note: You may need to lower the security level in your web browser to be able to install the ActiveX component. If the component is not installed, you will not see any video. Verint Video Solutions...
  • Page 41 Nextiva S1700e Series User Guide To use the web interface: 1. Start your Internet web browser. 2. In the Address box, enter the IP address of the device using the http://IP_address format. The web interface window appears, presenting three types of information in the navigation pane.

  • Page 42: Configuring The Device

    (for example, PTZ cameras). For more information about the serial port settings of the specific product with which you want to interface, refer to its user guide or contact your product manufacturer. The RS-232 parameters are: Verint Video Solutions...

  • Page 43: Access Management

    Nextiva S1700e Series User Guide The RS-422/485 parameters are: RS-422/485 Operating Mode—The way the RS-422/485 equipment will interface with the device. Bit Rate—The data rate of the target equipment. Possible values range from 1200 bps to 230,400 bps (for a transmitter) or to 115,200 bps (for a receiver).
  • Page 44 UserType User Name—An alphanumeric string identifying a web interface user. UserType Password—An alphanumeric string of at least four characters long protecting the access to the device. Web Client x—To allow a web client to access the web interface. Verint Video Solutions...
  • Page 45 Nextiva S1700e Series User Guide Security The security settings are relative to the protection of the device: Telnet Session—To enable or disable the access to the CLI of the device with Telnet. If disabled, you have to access the CLI through a serial connection.

  • Page 46: System Status

    The most secure method is through the CLI of the device, with a serial connection. You can also use SConfigurator or a video management software. System Status The system status information indicates the current values of internal device parameters. Verint Video Solutions...

  • Page 47: Network

    Nextiva S1700e Series User Guide Network The Network menu allows you to configure several parameters to ensure compatibility between the device and its IP network. The parameters are: DHCP Configuration—To enable or disable the use of DHCP (Dynamic Host Configuration Protocol) to automatically get a valid network configuration for the device from a server.

  • Page 48: Video

    The parameters common to all video functions of the device are: Video Standard—The analog display standard. Brightness—The total amount of light in a color. Contrast—The range of colors in the image. Saturation—The intensity of the colors in the image. Verint Video Solutions...
  • Page 49 Nextiva S1700e Series User Guide Hue—The relative amounts of red, green, and blue in a color. Deinterlacing Mode—The indication of whether the video will be deinterlaced, that is, converted to a progressive scan image. Encoders For each encoder, the video parameters are: Target Bit Rate—The maximum number of bits per second...
  • Page 50 (called I-frame) is sent by the encoder. Possible values are in the 0–1000 range. A value of 0 indicates that no I-frame will be sent automatically by the device; a value of X means that a complete image refresh will occur every X frames. Verint Video Solutions...

  • Page 51: Vsip

    Nextiva S1700e Series User Guide VSIP You can set the following parameters related to the VSIP proprietary communication protocol: VSIP Port—The communication port used by the device. The default value of all Nextiva devices is 5510. Note: VSIP ports 9541, 65500, and those under 1024 are reserved and should not be used, not even for serial port, video, or audio communication.

  • Page 52: Audio

    The general parameters are: Audio Mode—The audio transmission mode. Output Compression—The transfer mode for the audio data of the remote device. Input Compression—The transfer mode for the audio data of the local device. The audio output parameters are: Verint Video Solutions...

  • Page 53: System Time

    Nextiva S1700e Series User Guide The parameters for audio input are: Input Type—The type of your audio source. Gain—The control for the volume. System Time You can set the following parameters relative to the system time: Verint Video Solutions...

  • Page 54: Http (Webserver)

    Note: If you change any of these parameters, you must refresh the web page (for instance, by pressing F5). HTTP Server IP Port—The port number of the HTTP server. Default is 80. HTTP Streaming Method—The protocol used for transmitting video. Verint Video Solutions...

  • Page 55: Viewing Live Video

    Nextiva S1700e Series User Guide HTTP Audio Streaming—To enable or disable the transmission of audio data. If you enable audio streaming on your computer, you may experience a click every 10 seconds. To stop it, remove the sound with a Control Panel utility: Open Sounds and Multimedia;...

  • Page 56: Presentation Windows

    Enable YUV Support—The indicator of whether YUV video conversion will be used. Most graphics video cards support YUV. Presentation Windows If you choose Popup Video Window, the video will be displayed in a separate window: Verint Video Solutions...

  • Page 57: Ptz Controls

    Nextiva S1700e Series User Guide With an embedded window, the video will be displayed directly on the web page. For example: PTZ Controls The PTZ controls allow you to manage the movements of the active camera and to specify zoom values:...
  • Page 58 3: Using the Web Interface You can also use the preset advanced function on automated PTZ cameras. To send a copy of the video stream to the Windows clipboard, click capture. Verint Video Solutions...

  • Page 59: Appendix A Factory Default Configuration

    Factory Default Configuration Verint Video Solutions...
  • Page 60 Video settings Target frame rate: 25 fps (Europe) Target bit rate: 800 kbps Resolution: CIF (352 x 288) Maximum quantizer: 24 Video standard: PAL VSIP VSIP Port: 5510 VSIP Multicast IP Address: 224.16.32.1 VSIP Discovery IP Address: 255.255.255.255 Verint Video Solutions...

  • Page 61: Appendix Bdte And Dce Connections

    Before connecting a Nextiva edge device to other serial equipment, you need to determine if they are DTE (data terminal equipment) or DCE (data communication equipment). Here are examples of both equipment types: DCE—Nextiva edge devices, modems DTE—Computers, switches, multiplexers, cameras, keyboards Verint Video Solutions...
  • Page 62 -X volts represents a negative voltage value. Data Terminal Equipment DTE modules have the following electrical-level setup: Pin number Signal Measured voltage -X volts 0 volt Ground 0 volt measured for -X volts measured the Rx pin for the Tx pin Verint Video Solutions...
  • Page 63 Nextiva S1700e Series User Guide Data Communication Equipment DCE modules have the following electrical-level setup: Pin number Signal Measured voltage 0 volt -X volts Ground -X volts measured -0 volt measured for the Rx pin for the Tx pin Connecting DTE and DCE When connecting two modules of the same type, you have to cross the data wires to create proper communication.
  • Page 64 Verint Video Solutions...

  • Page 65: Appendix Cdhcp Support And Apipa

    IP configuration from a dedicated server. The APIPA (Automatic Private IP Addressing) scheme, available on the Windows operating systems, enables a device to assign itself a temporary IP address. Verint Video Solutions...
  • Page 66 The first time it boots up After receiving a duplicate IP address After a factory reset When the DHCP server does not have any available IP addresses DHCP configuration is automatically disabled: After a firmware upgrade After a factory reset Verint Video Solutions...

  • Page 67: Appendix D Audio Pinouts

    Audio Pinouts Verint Video Solutions...
  • Page 68 Here is the pinout of the 3.5 mm stereo jacks for audio input: Ground (shield) Mic/Line-in Mic bias (not connected for line-in) Mic bias (not connected for Mic/line-in line-in) For audio output, the jacks are configured the following way: Ground (shield) Speaker Speaker Verint Video Solutions...

  • Page 69: Appendix Ecli Access

    You may need to access the command line interface (CLI) of an edge device to perform troubleshooting tasks, typically with the assistance of a Verint Video Solutions customer service specialist. The CLI is hierarchically organized, with menus, sub-menus, and individual options representing configuration parameters.

  • Page 70: Network Connection

    2. In the Units tab, discover the devices. 3. Select the desired device, then click Telnet. The CLI main menu appears in the Verint Console window. The CLI has a timeout that is triggered after three minutes of inactivity. When the timeout occurs: You lose access to the command line.

  • Page 71: Serial Connection

    2. Start SConfigurator. The SConfigurator window appears. 3. In the General tab, click Console. The Verint Console window appears (see page 58). 4. In the Connect using list, select the COM port used to communicate with the device. 5. Click Connect.
  • Page 72 Verint Video Solutions...

  • Page 73: Appendix Frj-45 Ethernet Cables

    RJ-45 Ethernet Cables Verint Video Solutions...

  • Page 74: Verint Video Solutions

    Here is the bottom view of the RJ-45 connectors on a crossover cable: brown white/green white/orange brown green white/brown orange white/brown white/orange orange white/green green blue white/blue blue white/blue Verint Video Solutions...

  • Page 75: Appendix G Technical Specifications

    Technical Specifications Verint Video Solutions...
  • Page 76 Network Interface Ethernet 10/100Base-T Connector RJ-45 jack Protocols Transport: RTP/IP, UDP/IP, TCP/IP, multicast IP Others: DNS and DHCP client Security SSL-based authentication Power PoE 802.3af non-PoE 7.5W max. (625 mA at 12V DC) Verint Video Solutions...
  • Page 77 Nextiva S1700e Series User Guide Physical Enclosure Metal case with flange mount (black color) Size 4.5L x 5.6W x 1.25H inches (115L x 142W x 32H millimeters) Weight 0.84 lb. (0.38 kg) Environment S1700e: 32°F to 122°F (0°C to 50°C) S1700e-XT: -22°F to 140°F...
  • Page 78 Verint Video Solutions...

  • Page 79: Glossary

    Glossary This glossary is common to the Nextiva line of products. Verint Video Solutions...
  • Page 80 Nextiva edge devices and modems are DCE. Decoder See Receiver. DHCP (Dynamic Host Configuration Protocol) A communication protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in a network. Verint Video Solutions...
  • Page 81 Nextiva S1700e Series User Guide DTE (data terminal equipment) In an RS-232 communication channel, the device to which the RS-232 interface connects. Computers, switches, multiplexers, cameras, and keyboards are DTE. DVR (digital video recorder) A device (usually a computer) that acts like a VCR in that it has the ability to record and play back video images.
  • Page 82 The SmartSight video management and storage software. This graphical product is used in conjunction with wired and wireless edge devices. Nextiva The Verint next generation, enterprise-class video management and analytics platform. Nextiva combines enterprise and security data with mission-critical video,...
  • Page 83 Nextiva S1700e Series User Guide Repeater A range extender for wireless links. The Nextiva repeater is made up of two S3100 bridges. RF (radio frequency) Any frequency within the electromagnetic spectrum associated with radio wave propagation. When a modulated signal is supplied to an antenna, an electromagnetic field is created that is able to propagate through space.
  • Page 84 The transmitter converts the analog signal into a digital form before transmitting it. Also called encoder. VSIP (Video Services over IP) A proprietary communication protocol for sending messages between a computer and a Nextiva edge device, or between two devices. Verint Video Solutions...
  • Page 85 Nextiva S1700e Series User Guide WAN (wide area network) A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local area networks (LANs). WEP (Wired Equivalent Privacy) A security protocol for wireless local area networks (WLANs) defined in the 802.11b standard.
  • Page 86 Verint Video Solutions...

  • Page 87: Index

    DTE (data terminal CD, Utilities viii equipment) 49 certificate, SSL 2 duplex audio 19 characteristics of the device 2 duplicate IP address 11 CLI (command line – interface) 57 compliance 79 computer requirements 8 EIA-232. See RS-232. Verint Video Solutions...
  • Page 88 61 RJ-45 connector 4 local settings for live viewing 43 usage 9 losing connection to a camera 23 event configuration 19 extranet, Verint Video Solutions ix mask, subnet 35 maximum length of Ethernet cable 9 factory default configuration 22...
  • Page 89 Nextiva S1700e Series User Guide power connection SmartSight Utilities CD viii camera 15 specifications device 8 audio 21 – power requirements 2 technical 63 power supply with PoE kit, SSL (Secure Sockets Layer) warning 8 certificate 2 power-over-Ethernet (PoE) creating a secure...
  • Page 90 28 camera control 45 – for configuration 30 HTTP settings 42 – live video 43 opening 28 preventing access 33 secure access 34 web site, Verint Video Solutions viii zoom control, PTZ 45 Verint Video Solutions...

  • Page 91: Compliance

    Compliance Verint Video Solutions...
  • Page 92 This is to certify that the Nextiva Model S1700e Ethernet video server is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/ECC, Article 4a. Conformity is declared by the application of EN55022 Class A (CISPR 22). Verint Video Solutions...

  • Page 93: Declaration Of Conformity

    Nextiva S1700e Series User Guide Declaration of Conformity Manufacturer: Verint Systems Inc. 1800 Berlier Laval, Québec H7L 4S4 Canada Declares under sole responsibility that the product: Product name: Ethernet video server Model number: S1700e To which this declaration relates is in conformity with the...
  • Page 94 Verint Video Solutions...
  • Page 95 Verint Video Solutions 1800 Berlier Street Laval (Quebec) Canada H7L 4S4...

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