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Table of Contents
Troubleshooting
Summary of Contents for MAXDATA SR1202 M1
- Page 1 MAXDATA SR1202 M1 Technical User Guide...
- Page 2 Contents...
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Page 3: Table Of Contents
Dimensions ............................24 Weight ..............................24 AC Power (350 W PSU) ........................24 PSU Safety and EMC Compliance ....................24 Power Cords .............................24 Environment .............................25 Interfaces ............................25 SR1202 RAID Controller Module Specification ................26 Drive Carrier Module Specification ....................26 MAXDATA SR1202 M1 – Technical User Guide... - Page 4 3 Getting Started Introduction ............................27 Planning Your Installation ........................27 Enclosure Drive Bay Numbering Convention ...................28 Drive Carrier Configuration .......................28 Enclosure Installation Procedures ......................28 Pre-Requisites ..........................28 Rack Mounting Rail Kit ........................29 Chassis Installation ...........................29 Module Installation ..........................30 Management Interfaces ........................30 StorView Storage Management Software ..................30 ®...
- Page 5 6. Drive Slot Arrangement: Enclosure Front View ................33 7. Power Supply LEDs .........................40 8. Cooling Module LED ........................40 9. Ops Panel LED States ........................41 10. SR1202 RAID Controller Module LEDs ...................42 11. Drive Carrier LED Functions ......................43 MAXDATA SR1202 M1 – Technical User Guide...
- Page 6 Figures 1. Drive Carrier Module Caution Label ....................8 2. Chassis Warning Label: Weight Hazard ....................8 3. SR1202 RAID Controller Module Caution Label: Do not operate with modules missing ....9 4. Battery Module Caution Label: Do not operate with modules missing ..........9 5.
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Page 7: Preface Notices
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. MAXDATA SR1202 M1 – Technical User Guide... -
Page 8: European Regulations
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. The supplier is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. -
Page 9: Sr1202 Raid Controller Module Caution Label: Do Not Operate With Modules Missing
The plugs on the power supply cord are used as the main disconnect device. Ensure that the socket outlets are located near the equipment and are easily accessible. • The equipment must be operated with two working Power Supply modules. MAXDATA SR1202 M1 – Technical User Guide... -
Page 10: Power Supply Module Caution Label: Do Not Operate With Modules Missing
Figure 7. Power Supply Module Caution Label: Do not operate with modules missing • A faulty Power Supply module must be replaced with a fully operational module within 24 hours. • When powered by multiple AC sources, disconnect all supply power for complete isolation. Figure 8. -
Page 11: Battery Safety
The rack will require labelling with „HIGH LEAKAGE CURRENT. Earth connection essential before connecting supply“. • The rack when configured with the units must meet the safety requirements of UL 60950 and IEC 60950. MAXDATA SR1202 M1 – Technical User Guide... -
Page 12: Esd Precautions
At the end of the products life, all scrap/waste electrical and electronic equipment should be recycled in accordance with National regulations applicable to the handling of hazardous/toxic electrical and electronic waste materials. Please contact your supplier/MAXDATA for a copy of the Recycling Procedures applicable to your product. IMPORTANT Observe all applicable safety precautions, e.g. -
Page 13: Introduction
Mixing of SAS and SATA drives in the same enclosure is only supported in columns, i.e. Column 1 all SAS, Column 2 all SATA etc. The system will provide up to 6 Tbytes of data storage per enclosure when 500 Gb drives are installed. Figure 10. SR1202 Enclosure MAXDATA SR1202 M1 – Technical User Guide... -
Page 14: The Enclosure Core Product
The Enclosure Core Product The SR1202 design concept is based on an enclosure subsystem together with a set of plugin modules. The SR1202 Enclosure Platform as supplied comprises: • Chassis and Backplane with integral (front panel mounted) Operator’s Panel (see Figure 11) •... -
Page 15: Operator's Panel
The Ops Panel is an integral part of the enclosure assembly and can only be replaced with a replacement enclosure. Enclosure replacement should only be performed by trained personnel. Figure 13. Ops Panel MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 16: Alarms
Alarms Visible Alarms The functional modules have associated status LEDs. The Ops Panel shows a consolidated status for all modules. LEDs show constant Green or Blue for good or positive indication. Constant or flashing Amber LEDs indicate there is a fault present within that module. Table 1. -
Page 17: The Plug-In Modules
Two 100 V–260 V AC 350 W Power Supply modules (Figure 14) are supplied mounted in the rear of the enclosure as part of the enclosure core product. Figure 14. AC Power Supply Module MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 18: Multiple Power Supply Modules
PSU voltage operating ranges are nominally 115 V or 230 V AC, selected automatically. Two LEDs mounted on the rear panel of the Power Supply module (see Figure 14) indicate the status of the module: Table 2. Power Supply LEDs Power On &... -
Page 19: Sr1202 Raid Controller Module
• An RJ45 10/100/BaseT Ethernet port provides networking connection. • There is also an RS232 socket which is for service personnel or end-user use only. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 20: Sr1202 Raid Controller Module
Figure 17. SR1202 RAID Controller Module Figure 18. SR1202 Module Front Panel The recommended configurations are shown in sections “Fibre Channel Interace” on page 31 and “Enclosure Expansion” on page 33. Introduction Introduction... -
Page 21: Battery Module
Management Interface and is dependent on the amount of cache in the system. Please refer to section “Battery Module” on page 53 for removal/replacement procedures. Figure 19. Battery Module MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 22: Drive Carrier Module
Figure 20. Enclosure Rear View Drive Carrier Module The Drive Carrier Module comprises a hard disk mounted in a carrier. Each drive bay will house a single Low Profile 1.0 inch high, 3.5 inch form factor disk drive in its carrier. The carrier has mounting locations for SAS or SATA drives. -
Page 23: Dummy Carrier Modules
Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling. It is ESSENTIAL that all apertures are filled before operating the SR1202. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 24: Technical Specifications
Technical Specifications Dimensions Enclosure inches Height 3.46 87.9 Width across mounting flange Width across body of enclosure 17.6 Depth from flange to rear of enclosure body 21.65 Depth from flange to maximum extremity of enclosure 22.72 (rear hold down) Depth from flange to furthest extremity at front of unit 1.44 36.5 It is recommended that a rack with a depth of no less than 700 mm (27.55 inches) is used with this... -
Page 25: Environment
• 2 Fibre Channel Host Ports (Arbitrated Loop, Point-Point & Fabric attachment supported) – 2 x SFP optical per SR1202 RAID Controller Module • 1 SAS Expansion Port – 1 X SFF MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 26: Sr1202 Raid Controller Module Specification
SR1202 RAID Controller Module Specification Speed • Host Ports: two 4 Gb/sec Fibre Channel, also supporting 2 Gb/sec and 1 Gb/sec mode • Drive Ports: 3 Gb/s SAS, creates connections to a single domain of 12 drives Rear, horizontal in Bay 4 (see Figure 12) Mounting Connectors •... -
Page 27: Getting Started Introduction
RH rear Bay (Figure 23), according to required configuration. CAUTION Blank Modules or Dummy Carriers MUST be fitted to ALL unused bays, there will be inadequate drive cooling if any are left open. Figure 23. Module locations MAXDATA SR1202 M1 – Technical User Guide... -
Page 28: Enclosure Drive Bay Numbering Convention
Enclosure Drive Bay Numbering Convention The enclosure drive bay numbering convention is shown in Figure 23. A drive bay is defined as the space required to house a single 1.0“ high 3.5 inch disk drive in its carrier module. IMPORTANT Drive carrier module must always be fitted in drive locations 1 and 12. -
Page 29: Rack Mounting Rail Kit
4. If in doubt about correct orientation, the Operator’s Panel should be on the left hand side of the enclosure. 5. Tighten the two mounting thumbscrews present on each chassis flange. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 30: Module Installation
Please refer to the following documents: • Quickstart Guide • MAXDATA SR1202 M1 – StorView RAID User Guide ® RAID Configuration Utility (Menu-based) The SR1202 RAID Controller Module firmware based programs are accessed through a VT-100 terminal using a menu-based RAID Configuration Utility interface. -
Page 31: Enclosure Configuration
If passive copper cables are connected, the cable must not have a connection to a common ground/ earth point. Figure 25. Single Host Dual Controller Connections Figure 26. Dual Host Dual Controller Connections MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 32: Dual Host Dual Controller Connections (Single Hba)
Figure 27. Dual Host Dual Controller Connections (Single HBA) Figure 28. Dual Host Dual Controller and Single Switch Connections (Dual HBA) Figure 29. Dual Host Dual Controller and Dual Switch Connections Getting Started Getting Started... -
Page 33: Enclosures Expansion
The anti-tamper locks are fitted in the drive carrier handles and are accessed through the small cutout in the latch section of the handle. Drives are supplied with the locks set in the locked position. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 34: Power Cord Connection
Activating the Locks 1. Carefully insert the lock key provided into the cutout in the handle. 2. Locate the key into its socket. 3. Rotate the key in a clockwise direction until the indicator is visible in the aperture beside the key. -
Page 35: Grounding Checks
Check for continuity between the earth pin of the IEC 320 connector on one of the Power Supply modules and any exposed metal surface of the SR1202 enclosure. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 37: Operation
The Amber LED will be OFF In normal operation. It will only be ON if there is a drive fault. • If the Green LED is OFF when the Amber LED is ON, a power control circuit failure is indicated. MAXDATA SR1202 M1 – Technical User Guide... -
Page 38: Power Down
1. Shut down is requested at the GUI interface, please refer to MAXDATA SR1202 M1 – StorView RAID User Guide. -
Page 39: Troubleshooting And Problem Solving Overview
6. Check that the SR1202 RAID Controller Module is properly set up at the Management Interface. IMPORTANT For details on how to remove and replace a plug-in module see section “Replacing a Module”. MAXDATA SR1202 M1 – Technical User Guide... -
Page 40: Leds
LEDs • Green LEDs are always used for good or positive indication. • LEDs Flashing Green or Flashing Amber indicate that non-critical conditions exist. • Solid Amber LEDs indicate there is a critical fault present within the module. Power Supply Module LEDs The Power Supply LED states are detailed in Table 7. -
Page 41: Ops Panel Led States
Flashing X Arrays in impacted state: • Arrays performing background func- tion On (X) SES controlled enclosure identify. NOTE “X” = no bearing on these states MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 42: Sr1202 Raid Controller Module Leds
SR1202 RAID Controller Module LEDs The SR1202 RAID Controller Module incorporates the following LED indicators. For details on how to remove and replace a SR1202 RAID Controller Module see section “SR1202 RAID Controller Module” on page 50. Table 10. SR1202 RAID Controller Module LEDs LED Functions LED State Definition... -
Page 43: Audible Alarm Mute
If this has not occurred there is a power problem (an alarm and power fault indication would normally be active). MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 44: Troubleshooting
Troubleshooting The following sections describe problems, with possible solutions, which can occur with your SR1202 SAS Enclosure Platform. System Faults Symptom Cause Action The ESI processor has Replace faulty module as appropriate: 1. The CONTROLLER detected an internal FAULT LED will illu- –... -
Page 45: Thermal Control
4. Check for excessive local almost continuously temperatures. and cannot be muted. OR - Only 1 fan operating and the internal temperature is 40 °C or above. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 46: Dealing With Hardware Faults
Dealing with Hardware Faults Ensure that you have obtained a replacement module of the same type before removing any faulty module. WARNING If your SR1202 enclosure is powered up and you remove any module, replace it immediately. If the enclosure is used with plug-in modules, dummy carriers or blank modules missing for more than a few minutes, the Enclosure can overheat, causing power failure and data loss. -
Page 47: Power Supply Modules
Do not remove covers from the Power Supply (PSU). Danger of electric shock inside. Return the PSU to your supplier for repair. Figure 34. Removing an AC Power Supply Module MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 48: Installing An Ac Power Supply Module
Installing an AC Power Supply Module WARNING Do not mix Power Supply modules of different types or makes. 1. Check for damage, especially to the rear connector on the PSU. CAUTION Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. -
Page 49: Installing A Cooling Module
(see Figure 38). 3. Cam the module home by manually closing the latch (Figure 36). A click should be heard as the module latches engage. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 50: Sr1202 Raid Controller Module
Figure 38. Cooling Module Installation SR1202 RAID Controller Module CAUTION If only one SR1202 RAID Controller Module is fitted then a Blank module MUST be fitted in the unused slot, there will be inadequate drive cooling if the slot is left open. The following procedures apply to both the SR1202 RAID Controller Module and the Blank (SR1202) module. -
Page 51: Removing An Sr1202 Raid Controller Module (1)
Figure 39. Removing an SR1202 RAID Controller Module (1) Figure 40. Removing an SR1202 RAID Controller Module (2) MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 52: Installing An Sr1202 Raid Controller Module
Installing an SR1202 RAID Controller Module IMPORTANT Host and Expansion Connectors: Class 1 Laser Product • If fitted with optical modules, the modules must be a UL (or other North American NRTL) RECOGNISED COMPONENT, must be approved by TUV (or other European Product safety test house) and the laser in the module must comply with Laser Class 1, US 21 CFR (J) &... -
Page 53: Battery Module
Dispose of used batteries in accordance with the manufacturer’s instructions and national regulations. Removing a Battery Module 1. Operate the release latch and slide the Battery module out of the SR1202 RAID Controller Module (Figure 44). MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 54: Installing A Battery Module
Figure 44. Removing a Battery Module Installing a Battery Module 1. Check for damage, do not install if there are any outer signs of damage. 2. Slide the Battery module into the vacant slot on the right hand side of the SR1202 RAID Controller Module (Figure 45). -
Page 55: Drive Carrier Module
2. Gently withdraw the Drive Carrier module approximately 1 inch (25 mm) and wait 30 seconds. 3. Withdraw the module from the drive bay (Figure 47). MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 56: Installing A Drive Carrier Module
Figure 47. Removing a Drive Carrier Module (step 3) Installing a Drive Carrier Module WARNING All drive bays must be fitted with Drive Carrier modules or Dummy Carrier modules to maintain a balanced air flow. Drive Configuration IMPORTANT Before you install the drive carrier modules in your SR1202 enclosure, please refer to section “Planning Your Installation”... -
Page 57: Drive Carrier Module With Handle Released
(Figure 46). CAUTION Ensure that the carriers are fully engaged in the enclosure, as shown in Figure 50. MAXDATA SR1202 M1 – Technical User Guide MAXDATA SR1202 M1 – Technical User Guide... -
Page 58: Dummy Drive Carrier Module Removal/Replacement
Figure 50. Engaging a Drive Carrier Module in an Enclosure Dummy Drive Carrier Module Removal/Replacement Dummy drive carrier modules are removed and replaced in the enclosure simply by pulling the module out of the enclosure or pushing it into place. Troubleshooting and Problem Solving...
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