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IOGear GCN1000 PCPortal Installation Manual

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Installation
Installation
Installation
Guide
GCN1000 PCPortal
GCN1000
PART NO. M0566

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Summary of Contents for IOGear GCN1000 PCPortal

  • Page 1 Installation Installation Installation Guide GCN1000 PCPortal GCN1000 PART NO. M0566...

  • Page 3: Table Of Contents

    Keypad Operating systems Mouse Synchronization Components Message Board Computer Preliminary Setup Administrator Reset GCN1000 Preliminary Setup Connecting from the internet GCN1000 Initial Confi guration Troubleshooting Table of Contents Hardware Setup General Operation Normal Logon Java Applet Utility Icons Windows Client...

  • Page 4: Package Contents

    Start −> Run means to open the Start menu, and then select Run. Indicates critical information. NOTE: Because of the uniqueness of the GCN1000 and its operation: at any given time either computer can be considered the local or the remote computer. To avoid confusion the following convention is used: Local computer: The computer the GCN1000 is physically attached to Remote computer The computer that is accessing the GCN1000 from the network or internet.

  • Page 5: System Requirements

    System Requirements • For best results, we recommend that the computers used to access, the GCN1000 control unit have at least a P III 1 GHz processor, with the screen resolution set to 1024 x 768. • Browsers must support 128-bit SSL data encryption.

  • Page 6: Components

    GREEN to indicate a 100 Mbps connection. Link LED Flashes GREEN to indicate that a Client program is accessing the device. Power LED Lights ORANGE when the GCN1000 is powered and ready to operate. LAN Port The network’s Ethernet cable connection...
  • Page 7 Power Jack The power adapter connection. PC/KVM Port The connection for the cable that links the GCN1000 to your computer. USB Console Port This is the connection for the local console cable (USB keyboard, monitor, and USB mouse). Each port is color coded and marked with an appropriate icon for identifi...

  • Page 8: Computer Preliminary Setup

    Computer Preliminary setup Find your computer’s IP address and default Gateway 1. Go to Start −> RUN 3. Enter CMD in the box 4. [OK] or [Enter] A command line window opens 5. Type ipconfi g Package Contents 6. [Enter] Look for the heading that says Ethernet adapter Local Area Connection: 7.

  • Page 9: Gcn1000 Preliminary Setup

    Most home networks use automatic IP Addressing, and the GCN1000 is provided with a default fi xed IP address of 192.168.0.60: so to log in for the fi rst time, you must have your computer and the GCN1000 on the same network.
  • Page 10 Windows Vista 1. Go to control panel 2. Select “Network and Sharing Center” 3. Select “Manage network connections” 4. Select “Local area Connection” right click select “Properties” 5. Highlight “Internet Protocol Version 4 (TCP/IPv4) 6. Select [Properties] 7. Select “Use the following IP address” In the top block labeled IP address type 192.168.0.65 Enter 255.255.255.0 for the Subnet mask Leave the default Gateway blank 8.

  • Page 11: Gcn1000 Initial Confi Guration

    2. Type http:// 192.168.0.60 in address bar of your web browser, then [ Enter ] 3. When the certifi cate windows pop up, accept them. 4. When the below screen appears, log into the GCN1000: User name: administrator (lowercase) Password: password (lowercase).
  • Page 12 7. For now leave the rest of the settings at their default values (they will be covered latter) 8. Click on Apply then Logout, The GCN1000 will reset. (It is important to log out so the GCN1000 will close the connection) NOTE: Change your computer’s IP address and Default Gateway back to the original settings as...

  • Page 13: Hardware Setup Table Of Contents

    4. Connect your computer to the network. Note: Both the GCN1000 and your computer must be connected to your router. If you are using a wireless network , switch to a wired connection to set up the GCN1000, once you know everything is working you can switch back to wireless Note: The GCN1000 to router connection must be wired.

  • Page 14: Normal Logon

    Normal Logon To operate the GCN1000 from an Internet browser, begin by logging in: Open your browser and specify the IP address (assigned in the preliminary set up) of the GCN1000 in the browser’s Address bar. 1. A Security Alert dialog box, similar to the one below, appears.

  • Page 15: Utility Icons

    GCN1000 and remotely control the sever. Log: All the events that take place on the GCN1000 are recorded in a log fi le. If you have the proper permission clicking on this Icon displays the contents of the log fi...

  • Page 16: Administration Icons

    The icons arranged horizontally across the top of the page are linked to the administration utilities, which are used to confi gure the GCN1000. Your ability to make confi guration changes depends on the permissions associated with your login information. This chapter discusses each of them in turn.

  • Page 17: Network

    fi rewall will allow. Users must specify the port number as part of the IP address when they connect to the GCN1000. If an invalid port number (or no port number) is specifi ed, the GCN1000 will not be found. I.E.

  • Page 18: Ip Address

    If you wish to access the GCN1000 from the internet, assign a static IP address because you will need to confi gure your router to forward the port to the GCN1000 and an IP address is the most reliable way to connect..

  • Page 19: Security

    Overview • IP and MAC Filters control access to the GCN1000 based on the IP and/or MAC addresses of the computers attempting to access the system. If any fi lters have been confi gured, they appear in the IP Filter and/or MAC Filter list boxes.

  • Page 20: User Station Filtering: Ip Address

    User Station Filtering – IP addresses: To add an IP address fi lter: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the fi lter address in the dialog box, and then click OK. A second dialog box, similar to the one below, appears: Windows XP Existing Installation 3.

  • Page 21: User Manager

    User Manager The User Management page is used to create and manage user profi les. Up to 8 user profi les can be established. To add a user profi le, fi ll in the information asked for in the User Info panel and click Add. The user’s name appears in the User List panel.

  • Page 22: Customization

    Confi gure: Administrator privileges, which allows the user to set up and Federal Communications Commission (FCC) Statement / CE Statement modify the GCN1000’s operating environment. Windows Client: allows access the GCN1000 via the Windows Client software. Java Operation: Java Operation access the GCN1000 via the Java Applet software.

  • Page 23: Firmware

    To upgrade the fi rmware, do the following: 1. After downloading the new fi rmware fi le to your computer, open your browser; log in to the GCN1000; and click the Firmware icon to bring up the Firmware File dialog box: 2.
  • Page 24 Using the GCN1000 This completes the GCN1000 confi guration. The following chapters and steps explain how to use the unit. We start by accessing the unit through your local network to verify the settings are correct and operate the way you want them to. Once the setup is confi rmed on your local network the fi nial step will be to connect through the internet.

  • Page 25: Windows Client

    “Save to disk” method, each time you use the Windows client a fresh copy of the program will be down loaded. 2. When a connection to the GCN1000 has been established, a screen similar to the one below appears:...
  • Page 26 Switch Clicking on the Switch takes over console control of the unit to which the GCN1000 is connected. Exit Click to exit the Windows Client program.

  • Page 27: Operation

    Operation After you click on the [Switch] button, the remote system appears on your monitor. You can work on the remote system via the screen display on your monitor just as if it were your local system. Note: the screen depicted is for printing only, your actual view in will be color You can move the window to any convenient location on your desktop by dragging it from the title bar.
  • Page 28 The panel consists of an icon bar with two text bars below it. The text bars display the video resolution and IP address of the remote device. The functions of icons are described in the table on the next page. Icon Function Brings up the Hotkey Setup dialog box...

  • Page 29: Hotkey Setup

    Hotkey Setup Various actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility (accessed by clicking the Keyboard icon on the Control Panel), lets you confi gure which hotkeys perform the actions. The actions are listed in the left panel; the hotkeys that invoke them are shown in the panel at the right.

  • Page 30: Video Adjustment

    Substitute Alt key Although all other keyboard input is captured and sent to the GCN1000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, another key may be substituted for the Alt key.

  • Page 31: Message Board

    Drag the slider to achieve the desired effect. The Message Board The GCN1000 supports two user logins, [only one user has control at a given time] which can possibly give rise to access confl icts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.
  • Page 32 Compose Panel Key in the messages that you want to post to the board in this panel. Click Send, or press [Enter] to post the message to the board Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board will not appear.

  • Page 33: Virtual Media

    Not supported on computers using other operating systems (for example Linux). not supported on any computer via the Java Client software. Connect the (mini B to A) USB cable between the Virtual Media port on the GCN1000 and a USB port on the local computer.
  • Page 34 1. Drop down the Physical Device list to select the appropriate drive. 2. After you have made your media source selection, click Connect [the Connect button changes to Disconnect]. Open “My Computer” on the remote computer and the selected device will appear as a connected drive, fi...

  • Page 35: The Java Client

    The Java Applet The Java Applet makes the GCN1000 accessible to all supported platforms that have Java 2 installed. Java 2 is available for free download from Sun’s Java web site (http://java.sun.com). Note: To verify your confi guration and to become familiar with using the applet, the fi rst step is to access the GCN1000 from your local network, once your confi...

  • Page 36: Java Applet Tool Bar

    8. Click on the Java Icon After a few seconds the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.
  • Page 37 The Tool Bar Icons and their functions are explained in the table below Set Video Parameters: Brings up the Video settings dialog box Keypad: Brings up the Keypad options Mouse Synchronization: Initiates the mouse synchronization process Lock Key LEDs: The “LEDs” show ( from left to right), the Num Lock, Caps Lock, and Scroll Lock status of the local computer When the Icon is “Lit”, the lock is active Clicking on the icon toggles the mode.

  • Page 38: Keypad

    Appendix The Message Board The GCN1000 supports two user logins, [only one user has control at a given time] which can possibly give rise to access confl icts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.
  • Page 39 Note: Only the logged on users can see the Message Board, it is not visible on the local monitor The Button Bar - buttons on the Button Bar are toggles. Enable/Disable Chat. When disabled, messages posted to the board are not displayed.

  • Page 40: Administrator Reset

    3. Short jumper J9 on the circuit board. 4. Reconnect the GCN1000 power adapter. 5. When the front panel LEDs fl ash, disconnect the power adapter from the GCN1000. 6. Remove the jumper cap from J9. 7. Close the housing and reconnect the GCN1000 power adapter and cables.

  • Page 41: Connecting From The Internet

    The following three items are needed to connect to the GCN1000 from the internet A method to fi nd the current IP address of the GCN1000 (on your network) if you did not assigned it a static IP Address. Some routers can use the name of the network device to locate it on your net work.
  • Page 42 Log in to your router’s setup and look for a page called Port Fowarding it should look similar to this: If you assigned a static IP address to the GCN1000, enter it in the space provided If you are using Automatic addressing, click on the drop down arrow labeled “Computer Name” and select the GCN1000 by name.

  • Page 43: Troubleshooting

    For connection and operation problems, see the table below Problem Resolution Java Applet will not connect 1. Java Runtime Environment Version 6 Update 3 or to the GCN1000 higher must be installed 2. Close and restart the Java Applet Java performance deteriorates Exit the program and restart National language characters don’t...

  • Page 44: Windows Client

    Resolution Windows Client will not connect to DirectX 7.0 or higher must be installed on your computer the GCN1000 Remote mouse pointer is out of Sync Use the Auto Sync feature to sync the local and remote monitors. See Additional Mouse Synchronization Procedures for...

  • Page 45: Additional Mouse Synchronization Procedures

    Note: 1. These procedures are to be performed on the computers attached to the GCN1000’s ports (local) - not on the computer you are using to access the GCN1000 (remote). 2. In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system.

  • Page 46: Windows Xp / Vista / Server / Server 2003

    Windows XP / Windows Server 2003 / Vista Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel −> Printers and Other Hardware −> Mouse −> Pointer Options) Apply −> Ok Optional Cables: The KVM cables currently available are listed in the table below. Contact your dealer for details. Length Product Number 3.9ft...
  • Page 48 The use of our technology solutions helps reduce electronic waste. HEALTH IOGEAR supports healthy and fi t lifestyles. By integrating products with the latest scientifi c developments, IOGEAR’s solutions enhance the life of end-users. © 2007 IOGEAR, INC.

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