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Summary of Contents for Datajack Overdrive Pro

  • Page 2: Device Basics

    ® ® ® Windows Vista Mac OS Linux ® Windows ® Windows 2000 By using DataJack’s wireless internet service, you agree to comply with the Terms of Service. You are encouraged to review these terms on our website at www.datajack.com/terms.
  • Page 3: Care And Maintenance

    Your Mobile Hotspot Device Care and Maintenance As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:  Protect the device from liquids, dust, and excessive heat. ...
  • Page 4: Getting Started

    Getting Started To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required:  One or more computers that support Wi-Fi (802.11b/g/n)  Web browser (required if you’ll be using the browser interface to view status and to configure settings).
  • Page 5: Getting Connected

    Getting Connected Installing the Battery Using slight thumb pressure, slide the battery compartment cover upward to remove it. Insert the battery into the device, contacts end first. Make sure the battery contact points are aligned with those inside the battery compartment. Replace the battery compartment cover.
  • Page 6: Power Up The Device

    Wirelessly Connect Your Computer After it’s activated, your Overdrive Pro displays the device name and password. You will need this information to connect your Wi-Fi devices to the network. From your computer, display the Wireless Network Connections window, and then click View Wireless Networks.
  • Page 7: Charging The Device

    Charging the Device You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger. Alternatively, you can connect the device to your computer, although this charges more slowly. Using the AC Charger Insert the larger end of the micro-USB cable into the AC charger.
  • Page 8: Power Button

    Power Button Turning Your Device On Make sure that:  The device has a charged battery inserted. - OR –  The device is connected to the AC charger or a computer (through the micro-USB cable), as explained above. If the LCD is blank, press and hold the power button for two seconds. Turning Your Device Off ...
  • Page 9: Using The Power Button To Determine The Device State

    Using the Power Button to Determine the Device State Power Button Description Your action To turn the device on, press and hold Not lit The device is turned off. the power button for two seconds. The device is turned on, but the LED is Optionally, turn on the LED.
  • Page 10: Interpreting The Lcd

    Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. Signal strength 3G or 4G status Roaming indicator Alerts Number of Wi-Fi users Battery status Device name. Message area. Amount of data transferred; connection duration. Message area. Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window.
  • Page 11: Lcd Information Screens

    LCD Information Screens The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following:  Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder feature is enabled]) ...
  • Page 12: Mute Switch

    Mute Switch The mute switch is used to turn device sounds on or off. The mute switch is located on the side of your device, to the right of the microSD slot, as shown in the following drawing. Tip: You can also disable sounds through the home page. microSD Card Slot Your device supports a microSD™...
  • Page 13: Account Setup

    Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile Broadband connection plan. If you don’t see your device listed, you will need to contact DataJack Customer Service to complete setting up the device on your account.
  • Page 14: Connecting To The Network

    Changing the Password and Settings During the device setup, you can select Set up my Overdrive Pro to change the following settings:  Administrator password — This password is used to log in to the home page, where you can view and customize your device settings.
  • Page 15  Wi-Fi password — The maximum length of this field is determined by the Wi-Fi security option (the previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi password field.) If you’ll be sharing your Internet connection, you’ll have to give the Wi-Fi password to other users; don’t use your banking or other important passwords.
  • Page 16: Wi-Fi Security Options

    Wi-Fi Security Options If you click More options (after having clicked Set up my Overdrive Pro, during the device setup), a window with several Wi-Fi security options opens. Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type.
  • Page 17: Expanded Wi-Fi Security Options

    Wi-Fi security options opens. Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type. Note: You can also view the expanded list of of Wi-Fi security options in the Security panel of the Wi-Fi tab of the Advanced Settings window.
  • Page 18: Your Device Is Now Restarting

    Overdrive Pro 3G/4G Mobile Hotspot. This setting is supported by most Wi-Fi devices. Your Device is Now Restarting The ―Your device is now restarting‖ window opens if you’ve clicked Set up my Overdrive Pro and then clicked Submit.
  • Page 19: Activating And Using Your Network Service

    Activating and Using Your Network Service Note: If you’re able to connect to 3G, you are already set up to use DataJack service on the 3G network; no further action is needed. Before using your device, you must have a DataJack wireless network account set up. The process of setting up an account is called activation.
  • Page 20: Connecting Through Usb

    Connecting Through USB TRU-Install TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see ―Making a Tethered Connection‖ below.) An installation CD is not required. Making a Tethered Connection Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below).
  • Page 21 Windows To install the device driver on Windows: Make sure the device is turned on. Connect the device to your computer through the micro-USB cable. If the TRU-Install window is not displayed, in Windows Explorer browse to the TRU-Install entry (under My Computer), then browse to the Win folder and run Setup.exe.
  • Page 22: Browser Interface Home Page

    Browser Interface Home Page The home page is the entry page of the browser interface that lets you:  Display status information for your device and your data connection.  Launch and end a network connection.  Change the settings for your device and your data connections (if you’re logged in). ...
  • Page 23: Logging On As An Administrator

    Logging On as an Administrator To log in: Make sure that nobody else is already logged in — other people can use the home page at the same time, but only one user can be logged in. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters or numbers).
  • Page 24: Sd Card Error

    Alerts The alerts icon (!) indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. Click the icon to display the Alert window. If more than one alert is available: ...
  • Page 25: Launching Your Network Connection

    Sharing Your Network Connection For other users to share your network connection: Provide the Wi-Fi network name and password to them. On their computer, users must connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile Hotspot.
  • Page 26: Using A Microsd Card

    Using a microSD Card Before Using the microSD Card Slot Enable the slot. Set up access to the slot. Optionally, rename the microSD Shared Folder Name. Let other users know how they can access the card. Enabling the microSD Card Slot Before computers can recognize the microSD card, you must enable the microSD slot on the device.
  • Page 27: Microsd Shared Folder Name

    To have no security, select None.  Anyone can use the card; no username or password is required. To allow only the administrator to use the card, select Administrator Only.  When prompted for the username (when you try to use the card), enter ―admin‖. For the password, enter the home page login password.
  • Page 28: Inserting A Microsd Card

    Inserting a microSD Card Gently open the tab labeled ―microSD‖ on the side of your device. Carefully insert the microSD card (label facing up) into the slot on the side of your device, until the microSD card clicks into place. Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize, you may be prompted to format the microSD card.
  • Page 29: Accessing The Microsd Card

    Accessing the microSD Card If the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive. The way to access the card varies, depending on your operating system. Note: In the information that follows, <Hostname> is the value of the Hostname field (in Advanced settings >...
  • Page 30 Linux Open the run menu (Alt+F2) or a file browser, and type one of the following: smb://OverdrivePro/  smb://<Router IP Address>/ (For example, smb://192.168.0.1/)  smb://<Hostname> (For example, smb://MyDeviceName)  Double-click the shared folder. If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD card.
  • Page 31: Viewing Device Information

    Viewing Device Information To view information about your device: Log in to the home page. Click Advanced settings. Click Device > About. Note: 4G information is not available if WAN mode is ―3G only.‖ (WAN mode is in Advanced settings > WAN >...
  • Page 32 MDN (Mobile Directory Number) — This is a 10-digit phone number.  ESN or MEID (3G).  The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device. The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.
  • Page 33: Reset Button

    Reset Button Restarting the Device If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device: Using slight thumb pressure, slide the battery compartment cover upward to remove it. Locate the small hole near the battery compartment. The reset button is inside this hole. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for about a second.
  • Page 34: Battery And Usb Power Settings

    Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.  Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro at  the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.
  • Page 35: Turning The Lcd On Or Off

    Configuring the LCD Screen Turning the LCD On or Off Log in to the home page. Click Advanced settings > Device > Display. Set the LCD Backlight field to On or Off. (―Off‖ helps prolong the battery life, but you can’t check the LCD for status icons and messages.) Setting the LCD Timeout To set the amount of time, after which the LCD of the device temporarily turns off:...
  • Page 36: Enabling And Disabling Sounds For Specific Events

    Configuring Sounds & Alerts Enabling and Disabling Sounds for Specific Events Log in to the home page. Click Advanced settings > Device > Sounds. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: Low Battery —...
  • Page 37: Login Settings

    Login Settings Changing the Administrator Password Log in to the home page. Click Advanced settings > Device > Basic. In the Admin Password field, type the new password (1–20 letters, numbers, or symbols). Viewing Computers that are set to Automatically Login as Administrator Log in to the home page.
  • Page 38: Advanced Settings

    Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: Device tab  WAN tab  Wi-Fi tab ...
  • Page 39 Update Firmware from File — You can upgrade the device firmware from a file.  Standby Timer on Battery and On AC Power — You can enable standby (low power) mode.  TRU-Install — This feature installs the necessary drivers the first time you connect your device to your ...
  • Page 40 Sounds Panel From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. To enable or disable sounds: Log in to the home page. Click Advanced settings. Click Device > Sounds. Next to each of the event types, select Enable or Disable. Sounds for the following events can be individually enabled or disabled: Low Battery —...
  • Page 41 Activation Status — This field reflects whether 3G is activated.  Manufacturer — This is the company that made your device.  Activation Date — This is the date that the 3G modem was first activated.  Software Version — This is the firmware version for the routing hardware of the device. ...
  • Page 42 Log Panel Log in to the home page. Click Advanced settings. Click Device > Log. From this window, you can: Enable logging of system events.  Export logs.  Clear logs.  Enable logging of connects and disconnects.  Set the method used for time acquisition. ...
  • Page 43 o 4G preferred — The connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G. o 3G only —...
  • Page 44 From this window, you can view this 4G information: Connection Status — This field reflects whether you are connected to 4G.  Service Type — This field reflects the 4G service type: 4G, 4G Off, or no service.  Coverage Type — This is a list of the types of 4G networks that are available. The RSSI and CINR for ...
  • Page 45 To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2346). Wi-Fi Power Save Mode — If this field is set to ―On,‖ the Wi-Fi component of the Overdrive Pro 3G/4G ...
  • Page 46 List of connected devices — You can display a window that shows connected computers. A table row  may show one or both of these icons: — The user of this computer is logged in as administrator. — This computer is connected to the device through the micro-USB cable. Security Panel Log in to the home page.
  • Page 47: Configuring The Wi-Fi Network

    The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Overdrive Pro 3G/4G Mobile Hotspot is available, you can use this name to tell the devices apart.
  • Page 48 To change the SSID: Log in to the home page. Click Advanced settings > Wi-Fi > Network. In the SSID field, enter the new name. If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID.
  • Page 49 Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. To change the security used by Wi-Fi: Log in to the home page. Click Advanced settings > Wi-Fi > Security. Select one of the following options. Note that not all options may be displayed, depending on the Basic Rate setting.
  • Page 50 Wi-Fi devices. WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2  can connect to the Overdrive Pro 3G/4G Mobile Hotspot. Supported by most Wi-Fi devices. Click Save. Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network.
  • Page 51 Wi-Fi Password Reminder To display the Wi-Fi password on the LCD of the device when the Wi-Fi Password Reminder feature is enabled: If the LCD is dark (no text or icons are displayed): Make sure the LCD is enabled.  Briefly press the power button on the device.
  • Page 52: Host Name (Device Name)

    In the MAC Filter Mode list, click Allow all in list. Do one of the following: If the computer you want to allow access is currently connected to the Overdrive Pro 3G/4G  Mobile Hotspot, click List of connected devices. In the row for the computer, click Add.
  • Page 53: Setting The Maximum Number Of Wi-Fi Users

    In the Hostname field, enter a name for your device. The name must be 1–15 ASCII characters. Valid characters are: a-z, A-Z, 0-9, - (hyphen) Note that the host name cannot be all numbers and start or end with a hyphen. Setting the Maximum Number of Wi-Fi Users If your network is having performance issues, you might want to decrease the number of Wi-Fi users allowed to connect to the device.
  • Page 54: Configuring 3G And 4G

    Configuring 3G and 4G Viewing 3G Activation Information Log in to the home page. Click Advanced settings. Click Device > About. The following fields are related to 3G activation: Activation Status — This field reflects whether 3G is activated.  Activation Date —...
  • Page 55: Resetting The 3G And 4G Configurations To Default Settings

    NAI (Network Access Identifier) — This is your User ID for accessing the 3G network.  Roaming Status — This indicates whether you are home or roaming (outside of DataJack coverage).  PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service ...
  • Page 56: Configuring The Router Tab

    Disable. Users will be able to connect only through Wi-Fi and only after they provide the correct Wi-Fi password (if Wi-Fi security is enabled). This setting does not affect the ability to charge the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable.
  • Page 57 Port Forwarding — Port forwarding lets you forward incoming traffic to specific ports and devices (per  their local IP address) on your network. Port Triggering — You can set the device to monitor outgoing data on specific port numbers (trigger ...
  • Page 58: Lan Panel

    LAN Panel To access this panel: Log in to the home page. Click Advanced settings. Click Router > LAN. From this window, you can view or adjust these settings, or perform the following actions: Router IP Address — This is the routing hardware’s IP address on the LAN. ...
  • Page 59 From the Port Forward panel of the Router tab of the Advanced Settings window, you can: Enable port forwarding for an application. (See ―Enabling Port Forwarding for an Application‖ below.)  Remove an application from the port forwarding list. (See ―Disabling Port Forwarding for an ...
  • Page 60: Port Trigger Panel

    Port Trigger Panel Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports). The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the forward ports arrives, the device sends the incoming data to the same computer.
  • Page 61: Dmz Panel

    In the second Protocol list, click the protocol(s) used by the application for incoming traffic (from the Internet). In the Forward Ports field, enter the ports to forward to the computer that triggered the rule. (That is, specify the port number or range of port numbers that the application uses for incoming traffic. Check the user documentation for the application.) To specify a range of port numbers, separate the start and end port number with a hyphen.
  • Page 62: Resetting The Software To Default Settings

    Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that computer to various security risks. Use this option only as a last resort — if possible, use other options instead (for example, port forwarding or port triggering). Before you can use or configure DMZ, you must enable it by following these steps: Log in to the home page.
  • Page 63 Your 3G and 4G account information is not affected; after reset, the device remains provisioned for service. You’ll need to reset the software to default settings if: You’ve forgotten the administrator password.  You’ve changed the DHCP settings such that the device is inoperable (for example, there’s no ...
  • Page 64 Resetting the Software to Default Settings (Through the Browser Interface) If you reset the software to default settings: You must go through the device setup, as if you’ve just purchased the device.  Any changes you’ve made to the settings are lost. ...
  • Page 65: Frequently Asked Questions

    Click the AirPort icon (in the upper right corner of your screen). 2. Select the Wi-Fi network provided by the Overdrive Pro 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.)
  • Page 66 What Do I Do if I Forget the Wi-Fi Password? If the Wi-Fi Password Reminder feature is enabled, display the password on the device. (See ―Wi-Fi  Password Reminder‖ on page 56.) Connect the device to your computer through USB, then log in and view the Wi-Fi password (in ...
  • Page 67: Troubleshooting Tips

    Troubleshooting Tips LCD is Dark The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions. Device state LCD state Your action Off (Advanced settings > Device > Display > LCD Turn on the LCD: set LCD Backlight to ―On.‖...
  • Page 68: Messages Displayed On The Device Lcd

    3G Activation Failed Make sure you’re in 3G coverage and the signal strength is strong. Turn the device off and on. If the ―Activation failed‖ message is still displayed, contact DataJack Customer Service and have the following available: Your billing information.
  • Page 69 Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See ―Making a Tethered Connection‖ on page 23.) Retry the update. If the ―Update failed‖ message is still displayed, contact DataJack Customer Service.
  • Page 70: Cannot Connect To Wi-Fi

    Cannot Connect to Wi-Fi If your computer cannot connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile Hotspot, make sure that: The maximum number of Wi-Fi users has not been reached.  You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-Fi password. If ...
  • Page 71: Cannot Connect Through Usb

    Cannot Connect Through USB If your computer cannot connect to the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable: Make sure that you've installed the device driver, as described in ―Making a Tethered Connection‖ on page 23. Connect to the Overdrive Pro 3G/4G Mobile Hotspot through Wi-Fi.
  • Page 72 The Web browser is a recent version, and Java-enabled. The following are recommended:  Internet Explorer (version 6.0 or higher)  Mozilla Firefox (version 2.0 or higher)  Google Chrome (version 2.0.172.28 or higher)  Apple Safari (version 2.0 or higher) ...
  • Page 73: Cannot Connect To The 3G Or 4G Network

    Network not found.‖ If this is the case, press the power button on the device or click the Scan for 4G button in the Signal Quality window. Check with DataJack Customer Service — a network or account problem may be preventing your device ...
  • Page 74: Extending Battery Life

    Tips Extending Battery Life When you’re not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the  home page or in the Mini Window.) Connect the device through the micro-USB cable to your computer, and disable Wi-Fi. (See ―Disabling ...
  • Page 75: Improving Signal Strength

    If possible, place your devices so that the signal passes through open doorways or drywall, as opposed  to concrete, brick, metal, walls with insulation, and so on. If you cannot obtain service, contact DataJack Customer Service — a network or account problem may  be preventing you from obtaining service.
  • Page 76: Improving Wi-Fi Performance

    Improving Wi-Fi Performance Try a different channel number. (See ―Wi-Fi Channel‖ on page 59.)  See the tips in ―Improving Signal Strength‖ on page 81.  Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users). ...
  • Page 77: Technical Specifications

    Technical Specifications LED Operation See ―Using the Power Button to Determine the Device State‖ on page 12. Radio Frequency and Electrical Specifications Approvals Size: 1800 mAh Duration for full charge: AC charger: 1.5 hours  Battery PC USB cable: 3.6 hours ...
  • Page 78: Environmental Specifications

    IEEE 802.11b Wi-Fi specification IEEE 802.11g IEEE 802.11n WEP Open & Shared WEP-64 Wi-Fi security and encryption WEP-128 protocols WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP & AES (WPA2-PSK) WPA+WPA2-Personal (WPA+WPA2 PSK) SMS (IS-637) Not supported Not supported IOTA Supported OTASP (IS-683A, IS-683B, IS-683C)
  • Page 79: Mechanical Specifications

    Mechanical Specifications Dimensions (W x L x H) 2.7" x 2.7" x 0.69" Power button Supported Headset jack Not supported White...
  • Page 80: Safety Information

    Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Overdrive Pro 3G/4G Mobile Hotspot are used in a normal manner with a well-constructed network, the device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.
  • Page 81: Proper Battery Use And Disposal

    Do not expose to water or other liquids, fire, explosion, or other hazards.  Use the battery only in the Overdrive Pro 3G/4G Mobile Hotspot.  If using with a charger, use only the AC charger supplied with the device.
  • Page 82: Regulatory Notices

    (up to 300 GHz) FCC ID: N7N-MHS802. RF Exposure - The Overdrive Pro 3G/4G Mobile Hotspot has been tested for compliance with FCC RF exposure limits in a portable configuration. At least 1.0 cm of separation distance between the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless and the user’s body must be maintained at all times.
  • Page 83 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. ...
  • Page 84: Limitation Of Liability

    Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance. QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Other trademarks are the property of the respective owners. Copyright ©2013 DataJack. All rights reserved. No reproduction in whole or in part without prior written approval. Limitation of Liability...
  • Page 85: Additional Information And Updates

    Sierra Wireless product. Additional Information and Updates For up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit www.datajack.com.

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