Troubleshooting - Mio Moov V Series Hardware Manual

Troubleshooting

If you encounter a problem you cannot solve, contact an authorized service centre for assistance.
Problems
Power does not turn on when using
battery power.
Screen responds slowly.
Screen freezes.
Screen is hard to read.
Cannot establish a connection with a
computer.
Solutions
The remaining battery power may be too low to operate your Mio. Charge
the battery using the in-car charger, home charger (sold separately) or
USB cable, then try again.
The remaining battery power may be too low to operate your Mio. If the
problem still persists, reset your Mio.
Reset your Mio.
Increase the screen brightness.
Ensure that your Mio and your computer are both turned on before trying
to establish a connection.
Make sure that the cable is securely plugged into the USB port on your
computer and on your Mio. Connect the USB cable directly to your
computer, not a USB hub.
Reset your Mio before connecting the USB cable. Always disconnect your
Mio before you restart your computer.
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