Milford i-Guide User's Reference Manual

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Page 1 user reference manual...
Page 2 This manual provides you with the detailed information about important features in i-Guide so you can get started enjoying your digital cable experience. i-Guide is used with the following gadgets for your home: Motorola DCX700-HD Standard Box Motorola DCX3510-HD DVR Box 906 Okoboji Ave Milford, IA 51351 855-722-3450 www.milfordcomm.net...
Page 3: Table Of Contents
table of contents welcome to i-Guide table of contents 2–3 basic navigation tips your access to digital cable 5–8 Listings By Time Listings By Channel Navigate Program Listings Quick Menu Quick Menu Icons table Main Menu Program Information contents Action Icons Reminders Setting Reminders Reminder Settings...
Page 4 hdtv digital video recorder (dvr) 27–38 Control Live TV Playback Controls Remote Control Arrow Buttons Status Bar Pause Rewind Fast Forward Slow Motion Instant Replay Return to Live TV SWAP Between Two Programs Recording Programs One-touch Recording From Program Information Manual Recording Record Two Programs at Once Two Recordings Are in Progress Overlay...
Page 5: Basic Navigation Tips
basic navigation tips In i-Guide, yellow is the highlight color. To navigate the guide, use the arrows on your remote control. The highlight appears on-screen to indicate your current selection.     Press buttons on your remote to move the highlight. Press OK/Select to confirm your selection.
Page 6: Your Access To Digital Cable
your access to digital cable Your remote control holds the key to navigating through the features of i-Guide. Words appearing in ALL CAPS refer to a specific button on the remote. Note that all remotes may not have all of the buttons. Listings By Time To find out what’s on TV right now, press GUIDE on your remote to access Listings By Time.
Page 7: Quick Menu
Quick Menu The Quick Menu* provides shortcuts directly to the key features of i-Guide and digital cable service. Press the MENU button one time and the Quick Menu will appear over any video or guide screen.   Press the buttons on the remote to continuously move through the icons.
Page 8: Program Information
Program Information Instant Information is available when you highlight a program in the program listings, which includes program title, start and end time, a brief program description, and indicators to identify settings such as Reminders and Recordings. your access to digital cable To access information while viewing listings or watching TV, press the INFO button.
Page 9: Reminders
Reminders You can set Reminders so you don’t miss shows you want to watch. Setting Reminders From the Program Info screen, highlight the icon and press OK/Select. Follow the on screen prompts to confirm the Reminder or Reminder Settings. Reminder Settings Customize the frequency and timings for Reminders.
Page 10: Search
search Search i-Guide provides you many ways to find your favorite shows. Select from the Quick Menu or Search from the Main Menu to begin. Quickly search programs by Title, or search by category like Movies, Sports or Kids programs or view HD and PPV channels.
Page 11: Smart Channel Surfing
smart channel surfing Flip Bar When you change channels, the Flip Bar appears and provides a brief two line description about the program and other information including title, start and end time, channel, current time, program rating and settings such as Favorites or Locks. When you find the program you are interested in, press INFO for more program details, or press OK/Select to make the Flip Bar disappear.
Page 12: Digital Music
Digital Music Digital Music is continuous, commercial-free music in a variety of formats. Access Digital Music* • Select Digital Music from the Main Menu or Search Menu • Press the MUSIC button on the remote (if available) You can press INFO for more information on each category.
Page 13: Parental Controls
parental controls i-Guide provides a Parental Controls feature, which allows you to restrict viewing and purchases of TV programs and services based on your viewing preferences. To activate Parental Controls set a personalized 4-digit PIN to place Locks by movie ratings, TV and content ratings, channels or titles.
Page 14 The Parental Controls feature also provides you the opportunity to lock programs and movies by ratings and content. From the Parental Controls Button on the Main Menu filter your locks by Movie Rating, TV Rating, TV Content, Channel, Title, or Service. Under TV Content, you can lock the level of explicit content based on your viewing preferences for Violence, Language, Sexual Situations, and...
Page 15: View Locked Programs
View Locked Programs To view programs and channels you have locked, enter your PIN when prompted. Locks will automatically be restored when you tune away from the channel or turn your set-top box off. Bypass or Clear Locks Temporarily open or clear all Locks for easier viewing. Under Setup from the Main Menu, select Parental Controls Setup, then Master Locks, and change the options from No to Yes.
Page 16: Favorites
favorites The Favorites feature allows you to quickly access channels you and your family have designated as Favorites. Favorites Lists Setup Create and manage up to five (5) Favorites Lists. From the Main Menu, select Setup, then Favorites Lists Setup. Use your on screen keyboard to name your lists. favorites...
Page 17: Access Favorites Lists
Access Favorites Lists • While watching TV, press the FAV button to skip to your next Favorite channel on the current list • From TV Listings or Mini Guide, press the FAV button to bring up a filtered guide of the channels in your last accessed list.
Page 18: Setup
setup From the Setup Menu, you can activate and customize certain i-Guide features such as the Flip Bar, Parental Control options, Cable Box settings, Audio settings, Languages and more. Guide Setup • Flip Bar Position – Flip Bar can appear on top or bottom of screen –...
Page 19: Audio Setup
Audio Setup Default Audio Track Secondary digital audio can be changed on certain networks and programs. Note that the default audio track will be set to “Channel Default,” or primary audio, which in most cases is English. You can change the default language to English, Spanish, French, or Portuguese.
Page 20: Screen Saver
Screen Saver A Screen Saver can be activated on your TV screen. Once the Screen Saver is set to On it will automatically engage if a guide screen is displayed for longer than the set activation time. The default is set to On. •...
Page 21: Hdtv
hdtv If you have a high-definition television (HDTV) and subscribe to HD service through your cable provider, then you have the opportunity to enjoy your favorite shows, sports, and events in a wide-screen, high-resolution format. To quickly access HD programming: •...
Page 22: Digital Video Recorder (Dvr)
digital video recorder ( dvr ) Pause live television! Rewind and replay programs so you don’t miss a beat Imagine…coming home to your own personal library of television programs, movies and sports that you can watch whenever it’s convenient for you. It’s TV on your schedule. Record up to 90 hours of your favorite programs and view them as many times as you want, whenever you want.
Page 23: Pause
Pause You can Pause live TV anytime by pressing on your remote. For programs you’re watching live, your DVR will remain in pause for up to 90 minutes.* Pressing Pause more than once allows frame by frame viewing. Press Play to resume the program.
Page 24: Instant Replay
Instant Replay With Instant Replay,* you can replay the last 15 seconds of a program. Press Replay or Page on the remote. Press repeatedly to continue skipping back in 15-second increments. Return to Live TV When you pause or rewind a live program, the program continues to broadcast in real time.
Page 25: From Program Information
From Program Information From any Program Information screen, highlight button and press OK/Select to schedule a recording. Follow the on-screen prompts for additional recording options. Manual Recording You can set a Manual Recording for specific time or channel: • Select DVR from the Quick Menu or Main Menu, or My DVR button on your remote •...
Page 26: Manage Schedule Conflicts
Two Recordings Are in Progress Overlay When two programs are recording simultaneously and you change channels, an overlay will appear. Follow the on screen prompts: • Swap to view your other recording • Continue recording, don’t change channel • Stop recording change channel (this appears when 2 recordings in progress and want to tune to another channel) Manage Schedule Conflicts...
Page 27: Keyword Search
Keyword Search Select Keyword from the Search Menu and use   buttons to navigate the keyboard to spell out your keyword. Select Search Now to begin the search and the list of matching results will appear. The Keyword Search is based on any word in the program title or description.
Page 28: Modify Series
Your Series Recordings will appear in the My Recordings list with the show title as its label. Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default. To change ...
Page 29: Manage Series Priorities
Manage Series Priorities • To give your new recording the highest scheduling priority and to capture the most number of episodes for your new recording, select High. The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conflict •...
Page 30: Future Recordings
Future Recordings View List of Scheduled Recordings From the Main Menu or Quick Menu, • Select DVR* • Select Future Recordings • See a list by day of all the programs you have   scheduled to record; use arrows to advance by day •...
Page 31: Dvr Folders
DVR Folders DVR Folders help you keep recorded series organized and help you scroll through your recordings quickly. DVR Folders automatically group like titles into folders. Highlight the DVR Folders to open and scroll down to select a specific episode to watch. Press LAST to return to your recordings list.
Page 32: Dvr Cleanup
DVR Cleanup From the Main Menu, select DVR Menu to access DVR Cleanup. DVR Cleanup allows you to delete multiple recordings with a simple check box. When you select DVR Cleanup, a DVR Cleanup screen appears, with a list of all of your recordings. To check what recordings to delete, simply highlight the corresponding box(es), then arrow left to highlight the Delete button and press OK/Select, and confirm...
Page 33: From Listings
Select from the Program Information Screen. Select to change the Recording Options or select to delete this program from your list of Future Recordings.     Use the buttons on your remote to change the Recording Options: • Change the frequency of the recording, such as every day or once a week •...
Page 34: Recording Notices
Recording Notices Recording Starting Notice If you are currently watching TV, before a Scheduled Recording begins, a notice will appear giving you the opportunity to confirm or cancel the recording. If you don’t do anything, the DVR will automatically tune to the channel and begin recording.
Page 35: Multiroom Dvr
multiroom DVR Enjoy DVR Recordings Throughout the Home Multiroom DVR for i-Guide brings your digital cable experience to the next level: • Access DVR recordings throughout your home – from the living room, to the kitchen, to the bedroom, on any set-top box connected on the home network. •...
Page 36: Multiroom Dvr
Access recordings from your primary DVR Enjoy all the benefits of DVR! The primary DVR on your home network has full DVR functionality to play, schedule and delete recordings and pause live TV. Your primary DVR can record two programs simultaneously – even HD shows –...
Page 37: Frequently Asked Questions
frequently asked questions Interactive Program Guide 1. Q. What are the icons (little pictures) at the bottom of the screen? A. Quick Menu Icons are available to help you find what you’re looking for faster. The Quick Menu lets you quickly go to other areas of the guide, such as Movies or Favorites Menus.
Page 38 6. Q. What is the red light on the upper left front of my box and/or what is the envelope on the screen? A. Occasionally your cable provider may send message to let you know of new services and special promotions. To read the message, go to the Main Menu and select Messages. You can keep or delete the Message once you have opened it.
Page 39 14. Q. How can I find programs I want to record? A. Using i-Guide, you can search many ways: through the Main Menu, Quick Menu, Search Menu, by programming category, through the By Time or Channel Listings grid or through the Search Menu to alphabetically search by Title. When you find something that sounds interesting, simply press Record.
Page 40 22. Q. Do Parental Controls work with DVR? A. Yes. Parental Controls restrict viewing of recorded programs. If you schedule a recording for a program you have Locked, the program will be recorded; however, audio is muted and no video will appear while the program is recording. A restricted notice remains on screen allowing you to enter your PIN to view the program during the recording.
Page 41 29. Q. How do I use Instant Replay? A. If your remote control is equipped with a REPLAY button, press it to instantly replay the last 15 seconds of the program. If there is no REPLAY button, use the PAGE button on your remote.
Page 42 35. Q. How many recordings can I schedule for the future? A. There is no limit to the number of recordings you can schedule as long as you do not schedule more than two programs to record at the same time and you have available recording space.
Page 43 42. Q. Only part of my program recorded. Why? A. If the beginning of the program did not record, you might have tuned to the program after it started and then set it to record. If the end of the program did not record, the DVR may have reached its storage capacity before it was able to record the entire program.
Page 44: Troubleshooting
49. Q. Can I schedule a recording for two shows airing at the same time? A. Currently, your DVR can only record one program at a time. If you try to schedule a recording at the same time you have scheduled another, you will see a Scheduling Conflict message that gives you the opportunity to change your Recording Options.
Page 45 56. Q. Why won’t my remote control respond when I press a button? A. Go through this quick checklist to determine the problem: 1. Press the CABLE button on the remote to make sure it is in Cable mode. Try using the remote again.
Page 46: Frequently Asked Questions
62. Q. What happens to my DVR recordings if my digital cable box box temporarily loses power? A. All recordings that were saved prior to the power loss are preserved, as well as future recording schedules. You miss only the recordings in progress while the power was out.
Page 47 frequently asked questions...