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Teletec international Minicom 6000 Plus User Manual

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Teletec international Minicom 6000 Plus User Manual

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  • Page 1 Connevans S S o o l l u u t t i i o o n n s s t t o o i i m m p p r r o o v v e e t t h h e e q q u u a a l l i i t t y y o o f f l l i i f f e e This product may be purchased from Connevans Limited secure online store at www.DeafEquipment.co.uk DeafEquipment.co.uk...
  • Page 2 USING YOUR MINICOM 6000 PLUS ™ 305-009754...
  • Page 3 Bedfordshire MK43 OBT www.teletec.co.uk Fourth edition First printing May 2007 © 1999-2007 Ultratec, Inc. is a registered trademark of Teletec, Inc. Turbo Code is a registered trademark of Ultratec, Inc. Minicom 6000 Plus and Auto ID are trademarks of Ultratec, Inc.

  • Page 4: Ctrl

    CONTENTS Contents Safety Instructions CHAPTER 1 Introduction Special Features Overview of the Minicom 6000 Plus Function Keys CHAPTER 2 Setup Selecting a Location Making Connections Setting the Clock Ctrl OPTIONS CHAPTER 3 Basic Calling Making a Call in Direct Connect...

  • Page 5: Table Of Contents

    CHAPTER 5 VCO and HCO Calling Direct Connect Setup for VCO or HCO Using Different Codes for VCO/HCO Using VCO in Direct Connect Using HCO in Direct Connect Using VCO or HCO in Acoustic Mode CHAPTER 6 Using TextDirect CHAPTER 7 Auto-Answer How Auto-Answer Works About Auto-Answer Memory...
  • Page 6 CHAPTER 10 Options Setting the Print Case OPTIONS Ctrl Setting the Print Size OPTIONS Ctrl Setting the Display Mode OPTIONS Ctrl Setting Pulse Dialling Ctrl OPTIONS Setting the Auto-Answer Rings Ctrl OPTIONS Selecting an Auto-Answer Memo OPTIONS Ctrl Setting the Auto-Answer Password OPTIONS Ctrl Selecting a Greeting Memo...

  • Page 7: Safety Instructions

    Use a damp cloth for cleaning. of other controls may result in damage and will 4. Do not use the Minicom 6000 Plus near water, often require extensive work by a qualified for example, near a bath, kitchen sink, laundry...

  • Page 8: Special Features

    CHAPTER INTRODUCTION Special Features ™ Welcome to the Minicom 6000 Plus minicom (text telephone) from Ultratec. Your new minicom has the following special features: A Ring Indicator that tells you when someone is calling. ® Turbo Code communication protocol. This feature transmits signals to other Turbo Code-equipped minicoms as fast as you can type.

  • Page 9: Overview Of The Minicom 6000 Plus

    Overview of the Minicom 6000 Plus 6 • INTRODUCTION...

  • Page 10: Function Keys

    Function Keys Use the function keys to tell the Minicom 6000 Plus to do something or to change a setting. For example, use the Greeting function key ( ) to send GREETING the Greeting memo. Or, use the Options function key (...
  • Page 11 Diagram of Function Keys This diagram shows the most important functions on the Minicom 6000 Plus. ANNOUNCER 8 • INTRODUCTION...
  • Page 12 INTRODUCTION • 9...
  • Page 13 Complete List of Function Keys Ctrl Dial Dials a telephone number p. 15 DIAL Ctrl Hangup Hangs up the telephone line p. 18 HANGUP Ctrl Print Turns the printer on and off p. 22 PRINT Ctrl Greeting Sends the Greeting memo p.

  • Page 14: Selecting A Location

    AC adapter and either: (1) a connection to a standard telephone line or, (2) access to a telephone. The best way to use the Minicom 6000 Plus is to plug it into a standard telephone line. This is called direct connect. See Selecting a Location below for more information on direct connect.

  • Page 15: Making Connections

    Acoustic Calling and Answering on page 19 for more information. The Minicom 6000 Plus comes set up for tone dialling, which is used by most telephone lines. If your line uses pulse dialling, make sure the minicom is set up for that.

  • Page 16: Ctrl

    Auto-Answer message and whenever you press the Time key ( ). You must set the clock after you plug in the Ctrl Minicom 6000 Plus to display the correct date and time. 1. Press the Options key Ctrl OPTIONS PRINT (UP/LOW) CASE displayed.
  • Page 17 4. Press the Spacebar or the key to set the Back Space month. Then, press Return move to the next setting. Press when you finish to save changes and exit this menu. 14 • SETUP...

  • Page 18: Basic Calling

    CHAPTER BASIC CALLING This chapter covers the basics of making and receiving minicom calls. Making a Call in Direct Connect Ctrl DIAL 1. Turn on the Minicom 6000 Plus. 2. Hold down the Ctrl and press the key. DIAL BASIC CALLING • 15...

  • Page 19: About The Signal Light And Display

    3. Type the telephone number you are calling. Then, press to dial the number. Return While typing, you can use the key to correct Back Space mistakes. 4. When you see an answer on the display, type a greeting. Turn off the Minicom 6000 Plus when you are finished with your call.

  • Page 20: Dialling Tips

    You may need to type a ‘9’ or other number to reach an outside line if you are using the Minicom 6000 Plus in an office. The exact method of dialling will depend on your local telephone system. Dialling a text telephone call should be the same as dialling a voice call.

  • Page 21: Answering A Call In Direct Connect

    HANG UP PHONE Y/N displayed. 2. Press to hang up. The telephone line is hung up, even though the Minicom 6000 Plus is still turned on. Press if you decide not to hang up. Answering a Call in Direct Connect 1.

  • Page 22: Acoustic Calling And Answering

    Acoustic Calling and Answering 1. Put the telephone handset in the acoustic cups on the Minicom 6000 Plus. Make sure that the telephone cord is on the left side. 2. Turn on the Minicom 6000 Plus. If you are making a call, go to Step 3.
  • Page 23 20 • BASIC CALLING...

  • Page 24: About Auto Id

    Auto ID helps emergency services detect that you are calling by text telephone. Auto ID comes on when you turn on your Minicom 6000 Plus and continues until you start a conversation. If you are on-line, you will see SENDING AUTO ID the display every time the Minicom 6000 Plus sends out tones.

  • Page 25: The Printer

    The Printer About the Printer PRINT Ctrl The printer is on when you turn on your Minicom 6000 Plus for the first time. Press the Print key ( ) to turn off the printer. The display says Ctrl PRINT . Press the Print key again to turn the printer back on. You can PRINTER OFF turn the printer on or off at any time, including during a call.

  • Page 26: The Built-In Help Feature

    Minicom 6000 Plus. Turning Off Printing of the Date and Time Ctrl OPTIONS You can stop the Minicom 6000 Plus from printing the date and time on conversations and messages by following these steps: 1. Press the Options key ( Ctrl...

  • Page 27: Using Turbo Code Interrupt

    You can switch to Baudot code at any time by pressing . The Shift Ctrl Minicom 6000 Plus will return to using the automatic code setting when you turn it off. Using Turbo Code Interrupt Ctrl You can interrupt the other person when he or she is typing by following these steps: 1.

  • Page 28: Conversation Memory

    Conversations are saved one after another in the conversation memory until the memory fills up. When the memory is full, the Minicom 6000 Plus clears the oldest conversations to make room for new ones. 1. To review the conversations...

  • Page 29: Clearing Conversations

    You can save your conversation as a Memo at any time during or after a call, but you must do it before you turn off your Minicom 6000 Plus. The conversation is recorded from the beginning of the conversation. Memos are stored in memory until you clear them.
  • Page 30 The Greeting Memo Ctrl GREETING Your Minicom 6000 Plus comes with a Greeting saved in the list of Memos. The Memo is called ‘Greeting.’ The message saved for it is, ‘Hello ga.’ To answer a call with the Greeting: 1. Turn on the Minicom 6000 Plus.

  • Page 31: Changing To Another Text Telephone

    Ctrl Shift If you are at home, you can change from using the Minicom 6000 Plus to a different minicom on a different extension of the telephone line. The Minicom 6000 Plus must be in direct connect to use this feature.
  • Page 32 Office telephone systems vary widely and specifics of how to transfer a call will be different for each system. Most telephone systems require a timed break recall to transfer a call. On the Minicom 6000 Plus, typing an ‘!’ when you are dialling sends a timed break recall.

  • Page 33: Sticky Keys

    Sticky Keys Ordinarily, when you use the keys, you must hold down either Ctrl Shift key while you press another key. If you have trouble pressing two keys at one time, the Sticky Keys feature lets you use the keys by pressing Ctrl Shift one key at a time.

  • Page 34: Direct Connect Setup For Vco Or Hco

    • A standard telephone. • A telephone socket doubler. You can get one at any store that sells telephones. Plug the Minicom 6000 Plus and the telephone into the same telephone socket using the socket doubler. VCO AND HCO CALLING • 31...

  • Page 35: Using Different Codes For Vco/Hco

    , then wait for text to Spacebar appear. 7. Repeat steps 2 to 6 each time you want to speak. 8. Be sure to hang up both the telephone and the Minicom 6000 Plus when you finish your call. 32 • VCO AND HCO CALLING...

  • Page 36: Using Hco In Direct Connect

    6. Repeat steps 2 to 6 each time you want to listen. 7. Be sure to hang up both the telephone and the Minicom 6000 Plus when you finish your call. Using VCO or HCO in Acoustic Mode...

  • Page 37: Chapter 6 Using Textdirect

    TextDirect is a Relay Service that allows you to use an operator to translate text into words. This enables conversations between Minicom 6000 Plus users and ordinary phone users. To access the service you dial a special prefix number. For more information on how to access TextDirect contact:...
  • Page 38 012343756026). Instructions on how to change the number are found on page 60 under Changing the Relay Voice Announcer Number. If you are using the Minicom 6000 Plus in auto answer in an office/call centre situation, you may want to turn off the Relay Voice Announcer.
  • Page 39 36 • AUTO-ANSWER...

  • Page 40: Auto-Answer

    You can choose any Memo you have saved as your outgoing Auto- Answer message. If the caller leaves a text telephone message, the Minicom 6000 Plus saves the message, prints the message (if the printer is on) and displays the number of messages received.

  • Page 41: Ctrl

    Setting Up Auto-Answer Ctrl AUTO-ANSWER The first time you turn on Auto-Answer, you need to tell the Minicom 6000 Plus which Memo you want to use as your outgoing Auto-Answer message. 1. Press the Auto-Answer key Ctrl AUTO- ANSWER 2. Type a Memo name.
  • Page 42 5. Press . Your Memo is saved and Auto-Answer is on. This Memo will be your outgoing Auto-Answer message whenever you turn on Auto-Answer. Use these function keys when you type your outgoing Auto-Answer Memo: • The left arrow key and the right arrow key move Shift...
  • Page 43 Interrupting Auto-Answer If you see the Minicom 6000 Plus sending your outgoing Auto-Answer Memo or receiving a message and you want to answer yourself, press to turn off Auto-Answer. If you see on the display, press REVIEW MESSAGES Y/N You will be in conversation mode and you can start typing. Remember to turn on Auto-Answer again after you finish the call.
  • Page 44 3. Press the Spacebar to pause. Press the again to Spacebar continue. If you want to read your messages again, do the following: Press the right arrow key ( ) to read messages at normal speed. Shift To go faster, press the right arrow key ( ) again.

  • Page 45: Auto-Answer

    4. If you do not want Auto-Answer on right away, press or turn off the Minicom 6000 Plus. Auto-Answer will use the new Memo the next time you turn it on. NOTE: Your outgoing Auto-Answer Memo is the same as any other Memo. It is saved in Memo memory and you will see its name when you read through the list of Memos.

  • Page 46: Retrieving Messages Remotely

    When the Minicom 6000 Plus answers the telephone, it voices the Relay Voice Announcer message before it sends your Auto-Answer Memo. If you do not want the Minicom 6000 Plus to send the message, follow these steps to turn it off: 1. Press the Options key (...

  • Page 47: Changing Your Password

    You can change your password at any time by repeating the steps above. Reading Messages While You are Away 1. Call your Minicom 6000 Plus. The Minicom 6000 Plus must have Auto- Answer turned on when you call. 2. Wait for the answer message to end. Then, press Return 3.

  • Page 48: Memo

    CHAPTER MEMOS A Memo is a short message that you save in the Minicom 6000 Plus memory and later send to someone during a conversation. Examples of Memos are: • The Auto-Answer Memo that the Minicom 6000 Plus sends out when you are away.
  • Page 49 2. Type a name and press . Names can be up to 8 Return letters, numbers, or spaces. The display shows the Memo name with space to type the Memo. (This example uses the name ‘MEETING.’) 3. Type the Memo. Use these function keys when you type your Memo: •...

  • Page 50: Send Memo

    Sending a Memo Ctrl SEND MEMO 1. Press the Send Memo key Ctrl SEND MEMO 2. Press the until you Spacebar see the name of the Memo you want to send. You can also type the name instead of pressing the Spacebar 3.

  • Page 51: Clearing Memos

    Editing Memos Ctrl MEMO 1. Press the Memo key ( is displayed. Ctrl MEMO EDIT MEMO 2. Press the until you see the Memo name on the display. Spacebar 3. Press Return Use these function keys to edit the Memo: •...

  • Page 52: Memo

    Memo you want to print. Return 4. Press the Print key ( ). The Minicom 6000 Plus prints the Ctrl PRINT Memo. Press any key to stop printing before the end of the Memo.
  • Page 53 50 • DIRECTORY...

  • Page 54: Saving A Telephone Number

    CHAPTER DIRECTORY The Directory lets you dial a number by typing the name of an entry. This makes dialling the number much faster and easier. There is no limit to the number of telephone numbers you can save as long as the total number of characters in all Directory entries and Memos is less than 9,500.
  • Page 55 3. Type the number. You may use spaces, parentheses and dashes to make numbers easier to read. NOTE: For information on special characters, see Dialling Tips on page 17. Use these function keys when you type the number: • The left arrow key ( ) and the right arrow key ( Shift Shift...

  • Page 56: Clearing Numbers In The Directory

    Editing a Number Ctrl Back Space DIRECTORY 1. Press the Directory key ( Ctrl Back Space DIRECTORY DIR NAME displayed. 2. Press the until you see the number you want to change on the Spacebar display. 3. Press Return Use the following function keys to make your changes: •...

  • Page 57: Ctrl Back Space

    Printing Directory Numbers Ctrl Back Space DIRECTORY Printing One Number 1. Press the Directory key ( Ctrl Back Space DIRECTORY DIR NAME displayed. 2. Press the until you see the number you want to print on the display. Spacebar 3. Press Return 4.

  • Page 58: Setting The Print Case

    The following instructions explain how to change the default options (the way the Minicom 6000 Plus works when you first use it or reset it). Changes made in the Options menu are saved when the Minicom 6000 is turned off.
  • Page 59 OPTIONS The display mode sets the direction in which text moves across the display. When you turn on your Minicom 6000 Plus, the display mode is always right to left. This is the best mode for minicom conversations. You can also set the display mode to left to right. In this mode, a small circle appears at the left side of the display and leads text from left to right across the display.
  • Page 60 Setting Pulse Dialling Ctrl OPTIONS The Minicom 6000 Plus is set for tone dialling, which is correct for almost all telephone lines. You can, however, change the setting to pulse dialling if your line does not accept tone dialling. Follow these steps to set pulse dialling: 1.

  • Page 61: Setting The Auto-Answer Password Ctrl + 9 / Options

    Selecting an Auto-Answer Memo Ctrl OPTIONS Follow these steps to choose any Memo as your outgoing Auto-Answer message: 1. Press the Options key ( Ctrl OPTIONS PRINT (UP/LOW) CASE displayed. 2. Press until is displayed. Return ANSWER MEMO 3. Type a Memo name or press the Spacebar to read through the list of Memos.

  • Page 62: Turning Off Printing Of The Date And Time Ctrl + 9 / Options

    Selecting a Greeting Memo Ctrl OPTIONS Follow these steps to change the Memo that the Minicom 6000 Plus sends when you press the Greeting key ( Ctrl GREETING 1. Press the Options key ( Ctrl OPTIONS PRINT (UP/LOW) CASE displayed.

  • Page 63: Changing The Relay Voice Announcer Number Ctrl + 9 / Options

    Setting the Date and Time Ctrl OPTIONS Follow these steps to set the clock: 1. Press the Options key ( Ctrl OPTIONS PRINT (UP/LOW) CASE displayed. 2. Press until you see Return CHANGE CLOCK (NO) 3. Press the to change the setting to Spacebar (YES) 4.

  • Page 64: Turning Off Turbo Code

    Turning Off Turbo Code Ctrl OPTIONS Follow these steps to turn off Turbo Code: 1. Press the Options key ( Ctrl OPTIONS PRINT (UP/LOW) CASE displayed. 2. Press until you see on the display. Return TURBO CODE (ON) 3. Press the to change the setting to Spacebar (OFF)

  • Page 65: Changing Ccitt Seek Time

    Ctrl OPTIONS Follow these steps to set the length of time during which the Minicom 6000 Plus sends out a CCITT seek tone. Normal minicom communication requires a seek time of three seconds. You may need a longer seek time when you connect with a computer.

  • Page 66: Using Edt Code

    CHAPTER CODES Your Minicom 6000 Plus is ready for use in Great Britain when you turn it on. When you type a message to someone, your Minicom 6000 Plus sends sounds over the telephone line. The other minicom ‘translates’ those sounds into letters that are read by the other person.

  • Page 67: Using Ccitt Code

    This code is used by minicoms in the European countries listed below. If you are calling a country that uses CCITT, you can set the Minicom 6000 Plus to use only CCITT for the call. You can also use CCITT to connect with computers that have modems for communication, electronic mail or bulletin board services.
  • Page 68 CCITT Settings and Computer Connections If you use CCITT code often, you may need to change settings. You can change the following settings on your Minicom 6000 Plus before or during your call: Originate/Answer determines which machine is calling (originating) and which machine is answering.
  • Page 69 OPTIONS Ctrl This option sets the length of time during which the Minicom 6000 Plus sends out a CCITT seek tone. The normal text telephone seek time is three seconds. You may need more time if you often connect to computers. Six seconds is recommended.

  • Page 70: Using Baudot Code

    This code is used by minicoms in the countries listed below. Baudot code has two speeds: 45 and 50 baud. If you are calling a country that uses Baudot, you can set the Minicom 6000 Plus to use only Baudot code for the call. Countries that use Baudot are:...

  • Page 71: Using The Danish Gateway

    4. Press the until you Spacebar see the baud rate you want. 5. Press to select Baudot Return code. NOTE: You will have three choices when choosing baud rates in Baudot code: 45, 50, and auto. The auto setting enables Turbo Code, which allows the Minicom 6000 Plus to communicate faster and you can interrupt the person typing to you.
  • Page 72 Calling the Gateway DIAL Ctrl 1. Press the Dial key ( Ctrl DIAL TYPE NAME, NUM, OR CR displayed. 2. Type the Danish Gateway number, 00 45 65 99 65 99. 3. After you connect to the gateway, you will see this display screen, which means: Enter the telephone number.
  • Page 73 5. Press . You will see Return this display, which means: Calling started. Wait while your call is connected. 6. When you see a greeting, you can begin your conversation. Turn off the Minicom 6000 Plus when you finish. 70 • CODES...

  • Page 74: Chapter 12 Service

    Any servicing should be done by a qualified service person. If you try to repair the unit yourself, you may damage the Minicom 6000 Plus and you will void your warranty. See Repair on page 76 if you need to contact someone for help or service.

  • Page 75: About The Batteries

    Follow these steps to check the batteries: 1. Unplug the AC adapter. 2. Turn on the Minicom 6000 Plus for 30 minutes. (You can still use it for calls during this time). 3. The batteries are fine if the power light still glows steadily after 30 minutes. If the power light blinks within 30 minutes, the batteries are getting weak and should be replaced.

  • Page 76: Replacing The Batteries

    Replace the batteries every two or three years, or when they run down in less than 30 minutes and exercising them does not help. Use only AA Nickel Metal Hydride (NiMH) rechargeable batteries. Turn over the Minicom 6000 Plus and follow these steps to change batteries: CAUTION! The rechargeable batteries contain dangerous chemicals.

  • Page 77: Troubleshooting

    Make sure you have the right tone or pulse setting for your telephone system. The display says NO DIRECT CONNECT The Minicom 6000 Plus is not properly connected to the telephone line. Be sure the cord is firmly plugged into the Minicom 6000 Plus and the telephone wall jack.
  • Page 78 The Ring Indicator does not work Be sure the plastic tab has been pulled out of the battery compartment and that you have plugged in the Minicom 6000 Plus for at least 24 hours. The batteries run down too soon The batteries may be old, and need to be replaced.

  • Page 79: Repair

    Minicom 6000 Plus. Repair If your Minicom 6000 Plus is not working the way you expect it to, we may be able to help you solve the problem over the telephone. Call Teletec at the number on the inside front cover.

  • Page 80: Directory

    CHAPTER SPECIFICATIONS Physical Dimensions Communication Codes Stores and dials as many named Directory numbers as memory will Size: 25.4 cm x 24.1 cm x 7.6 cm Automatic code detection on hold (10 in. x 9.5 in. x 3 in.) outgoing calls (Turbo Code, CCITT Weight: 1.7 Kg (3.6 lbs) with or Baudot) Auto-Answer/Conversation...
  • Page 81 Minicom 6000 Plus with a switched telephone network. compatible switchboard it cannot be guaranteed The Minicom 6000 Plus has been tested for use of that the Minicom 6000 Plus will operate the following facilities: correctly under all possible conditions of •...
  • Page 82 SPECIFICATIONS • 79...
  • Page 83 80 • SPECIFICATIONS...

  • Page 84: Index

    INDEX AC adapter...11, 12, 75, 77 turning off Relay Voice Directory memory...53 connecting...12 Announcer...43, 62 Memo memory...48 jack...6 turning on and off...39 Clock Acoustic cups...6, 11, 19, 32-33, Batteries printing date and time...23, 59 charging...12 setting the date and checking...72 time...13–14, 60 Adapter.
  • Page 85 Dial key...8-10 Hangup key...8-10, 18 New Zealand, calling...67 from the Directory...17 in acoustic mode...19 NO DIRECT CONNECT...74 from the keyboard...5 in direct connect...16, 18 Norway, calling...64 in acoustic mode...19 HCO...31-33 On/Off switch...6 pulse...12, 17, 57, 74 Hearing Carry Over. See HCO Options...55-62 Redialing the last number...17 Help...23...
  • Page 86 Slovakia, calling...63 Slovenia, calling...63 South Africa, calling...67 South America, calling...67 Spacebar...6 Spain, calling...63 Specifications...77 Sticky Keys...5, 30 Sweden, calling...64 Switzerland, calling...63 Telephone line...11 connecting...12 jack...6 type...11, 77 Three-way calling...28 Time. See Clock Tone dialling...81 Transferring a call...29 Troubleshooting...74-76 Turbo Code...5, 23-25 Typetalk...34-35 saving the number for...34 telephone numbers...34...
  • Page 87 Text Telephone Manners When you talk with another person by text telephone, you type while the other person reads. When you want the other person to respond, type GA for ‘Go ahead.’ GA OR SK To say goodbye, type GA OR SK. This gives the other person a chance to say any last words before ending the conversation.

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