Matrix Switch Corporation MSC-GCP2U32 Product Manual

Matrix Switch Corporation MSC-GCP2U32 Product Manual

2ru remote panel with lcd interface
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Matrix Switch Corporation
MSC-GCP2U32
Product Manual
2RU Remote Panel with LCD interface
Page 1 of 75
© 2013 Matrix Switch Corporation
www.matrix-switch.tv

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Summary of Contents for Matrix Switch Corporation MSC-GCP2U32

  • Page 1 Matrix Switch Corporation MSC-GCP2U32 Product Manual 2RU Remote Panel with LCD interface Page 1 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 2 Legal Disclaimers All material in this document is the legal property of Matrix Switch Corporation. Information contained in this publication regarding device applications and the like is provided for your convenience only and may be superseded by updates. It is your responsibility to ensure that your application meets with your specifications.
  • Page 3 Publication History Date Changes 2013-04-15 Initial release of modular manual layout. • Page 3 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 4: Table Of Contents

    2.7 Configuration..............................13 2.7.1 General Config............................13 2.7.2 Network Config...........................14 2.7.3 Matrix Profile............................15 2.8 Reboot.................................16 3 Web page interface............................17 3.1 Overview..............................17 3.2 Routing Tab..............................18 3.2.1 Changing a connection........................18 3.2.2 Loading a preset..........................18 Page 4 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 5 5.13 DefaultProfile Command..........................31 5.14 DestNames Command..........................31 5.15 DHCP Command............................31 5.16 DNSPri Command............................31 5.17 DNSSec Command...........................31 5.18 E Command...............................31 5.19 Firmware Command..........................31 5.20 FrameIP Command...........................31 5.21 Gateway Command...........................31 5.22 Help Command............................31 Page 5 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 6 6 Software Updates..............................38 6.1 Software Update on Lupus and Lynx Series Devices.................38 7 Troubleshooting..............................39 7.1 Unknown IP address............................39 7.2 Unexpected reboots.............................39 7.3 Device fails to startup – Failsafe boot instructions..................39 Page 6 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 7 8 Reference................................40 8.1 Specifications..............................40 8.2 Glossary...............................40 9 Matrix Switch Corporation Warranty......................41 Page 7 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 8: Getting Started

    1 Getting Started Congratulations on your purchase of a quality Matrix Switch Corporation product. This section of the manual provides a general overview of device functionality and information needed to get you up and running quickly. Additional sections of this manual provide more details and references on the subsystems and features of this device.
  • Page 9: Accessing The Web

    1.4 Web Page Interface All Matrix Switch Corporation router and panel devices come with a built-in web page interface. NOTE: The MSC-GCP2U32 LCD panel acts as a router proxy and offers many of the same control interfaces as a router. Refer to the Virtual Routing section for more details.
  • Page 10: Matrix Routing

    Remote panels control Matrix Switch Corporation video/audio routers with the TCP/IP protocol via the Ethernet port. NOTE: The MSC-GCP2U32 LCD panel offers advanced Virtual Routing capabilities and has the ability to control multiple routers via profiles. Refer to the Virtual Routing section for more details.
  • Page 11: Network Planning

    Ethernet network. Larger installations or integration with existing IP LAN networks require some network planning. NOTE: Matrix Switch Corporation can assist in planning and pre-configuring devices for specific application requirements at purchase time. Just ask a sales or customer service representative.
  • Page 12: Installation Example

    The following diagram is of a simple installation example consisting of a 32x32 SDI Video Router, with a secondary level 32x32 Analog Audio router connected via the AFV DB-25 interface, a 32x32 Remote Button Panel, a 2RU LCD Remote Panel and a Computer system. Page 12 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 13: Lcd User Interface

    2 LCD User Interface 2.1 Overview The MSC-GCP2U32 LCD control panel interface consists of a QVGA LCD screen and 32 buttons as depicted in Figure 1. Figure 1: MSC-GCP2U32 LCD Interface 2.1.1 Modes and Scopes Operation of the LCD user interface depends on the current mode of the panel. Modes are activated by specific buttons or by navigating and activating items listed on the display.
  • Page 14 Select or confirm an action Navigation Save Data save Preset Take Activate crosspoint routing change Preset, Dest, Source Numbered buttons Navigation, Preset, Dest, Source Undo/Redo Undo and Redo (not currently used) Table 2: Buttons Page 14 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 15: Status Bar

    - Indicates that a connection has been established with the remote routing switcher. ◦ - Displayed on initial connection when routing matrix state has not yet been updated. ◦ - Shown when a communication error occurs with the remote routing switcher. ◦ Page 15 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 16: Routing - Single Level

    2. Key-in the desired destination of the crosspoint change using buttons 0 through 9 and the currently selected destination will update accordingly on the display. To re-enter the destination number, press the Page 16 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 17: Routing - Multi Level Audio/Video

    2 level will be changed. If both Video and Audio buttons are toggled off, then both levels will be changed. Figure 7: Routing Select Multi Level Source Navigation Method Page 17 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 18: Presets

    Routing page. 2.4 Presets Matrix Switch Corporation routing switchers can store up to 10 presets. The MSC-GCP2U32 can recall a preset or store the current entire routing matrix to a preset on the router. At this time, the MSC-GCP2U32 does not...
  • Page 19: Recalling A Preset

    3. Press the Save button to store the current matrix routing state to the selected preset. 2.5 Menu The menu pages are used for accessing other areas of the MSC-GCP2U32, including device information and configuration. To access the menu at any time, press the Menu...
  • Page 20: Configuration

    2.7 Configuration Configuration of the MSC-GCP2U32 is accessed with the Config Menu (Figure 10) and several sub menus each of which is described below. 2.7.1 General Config General configuration consists of the following options (as seen in Figure 11): Figure 10: Config Menu 1.
  • Page 21: Matrix Profile

    To exit Edit Mode press the Select or Save buttons to store the new value or Cancel to discard the entered value and use the old one. If DHCP is not enabled, the MSC-GCP2U32 will use the manual network configuration. This includes the following settings: IP Address (192.168.2.80 by default), Netmask (255.255.255.0 by default) and Gateway (192.168.2.1 by default).
  • Page 22: Reboot

    Note: Configuring the available router control profiles on the MSC-GCP2U32 currently requires using the Mascot MtxProfiles Command. To select the current active router control profile navigate to the Matrix Profile page from the Config Menu. The names of the available...
  • Page 23: Web

    3.1 Overview Figure 15: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 24: Routing Tab

    “Load preset” drop down selector (#4 in Figure 1) and selecting the desired preset, which is then loaded and applied to the current routing matrix. More information on Presets is contained in the following Presets tab section. Page 24 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 25: Presets Tab

    3.3.3 Usage scenarios The flexibility of the Presets Tab interface allows for several useful scenarios, some of which are described Page 25 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 26: Labels Tab

    Preset. All this is accomplished without changing the Active Routing matrix state. 3.4 Labels Tab Figure 3 shows the Labels Tab. Click on a field or use the tab key to step between fields. Label names are Page 26 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 27: Config Tab

    Reboot of the device in order to take effect. After clicking Save, click the Reboot button to restart the device. Remember to enter a new IP address into your Web browser's Location bar, if the device's IP address has changed. Page 27 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 28: System Settings

    DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the new settings. If there are Matrix Switch Corporation remote control panels which access the system which has been changed, they must also be reconfigured to use the new router IP address as well. See the...
  • Page 29: Command Tab

    Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 29 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 30: Virtual Routing

    Please contact Matrix Switch Corporation if you need system configuration assistance. The MSC-GCP2U32 LCD panel supports Virtual Routing which is a software feature used for customizing the media routing infrastructure of one or more Matrix Switch Corporation video/audio devices. This feature...
  • Page 31: Virtual Matrix Types

    The Remap virtual matrix type can specify whether the panel is the master controller of different router data resources, including level information (name, media type and feature flags), current matrix routing state, destination/source/preset labels and preset data. Duplicated and Chained virtual matrix types always use the Page 31 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 32: Virtual Matrix Json Format

    Note: When using multiple MSC-GCP2U32 panels to control an advanced routing matrix, one panel should be configured as the master which has the virtual matrix definition assigned to it. The other panels would be configured to control the master panel as a proxy router using a simple matrix profile.
  • Page 33 <MasterFlags>: Defines the master device of router data resources. Flags are separated by spaces and • are case sensitive. If a flag is specified, then the MSC-GCP2U32 panel is the master of the resource data, otherwise the resource is retrieved from the router being controlled.
  • Page 34: Map Strings

    Level: Specifies the level to use from the router. Values start at 1 and defaults to 1 if not specified. • N: Source or Destination value specified as a decimal number. Values begin with 1. • Page 34 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 35: Virtual Matrix Examples

    2 level 2 device 4x4 remap virtual matrix example "routers" : [ "192.168.2.60", "192.168.2.61" "levels" : [ "type" : "remap", "srcMap" : "1^1:4-1", "destMap" : "1^1:1,3,2,4" "type" : "remap", Page 35 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 36 The above defines a duplicated source virtual matrix to create a 16x128 system using two 16x64 devices. The 16 sources would be externally duplicated via digital amplifiers or other equipment. 256x16 chained virtual matrix "routers" : "192.168.2.60", "192.168.2.61", "192.168.2.62", "192.168.2.63", "192.168.2.64" "levels" : Page 36 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 37 The above defines a 256 source by 16 destination chained virtual matrix consisting of 5 devices. Each device is a 64x16, with 4 acting as Secondary devices and 1 as the Primary. Page 37 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 38: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 39: Telnet Access

    <BS> Backspace character (ASCII 11), can be used to backspace characters in interactive command shells. “ Used for double quoting string arguments. Used for single quoting string arguments. Command example Page 39 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 40: Command Names

    A prompt character ‘>’ is displayed each time a command or chain of commands is entered, to indicate readiness to receive additional commands. If an error occurs in response to a command, an error will be displayed prior to the prompt with the following format: Page 40 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 41: Command Argument Values

    This following table shows possible error codes which may be returned in response to commands. Error # Message Description Token too long A command name or string argument was too long. Invalid command Invalid command name. Invalid argument One or more invalid argument values. Page 41 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 42: Basic Command Reference

    Query system hardware series. Vars (2.3) Query all system configuration variables. [PRESET] Store current matrix routing to a preset. [DEST][SRC][LEVEL] Perform a matrix connect operation. * Router systems and MSC-GCP2U32 LCD panel only Page 42 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 43: Advanced Command Reference

    Query or assign I/O pairing enable (3D support). PanelOfs (2.1) [DEST][SRC] Query or assign button panel [LVL1][LVL2] destination/source offsets and levels to control. Useful for configuring multiple panels to control different I/O regions of a router. Page 43 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 44: Msc-Gcp2U32 Commands

    (STR) Assign web password. * Router systems and MSC-GCP2U32 LCD panel only. + Router systems only. 5.10 MSC-GCP2U32 Commands The MSC-GCP2U32 LCD Panel includes several commands which are not currently part of the standard Mascot command set. Command Arguments Description...
  • Page 45: C Command

    Where “Dests” is the count of system destinations, “Srcs” is the count of sources and “Levels” is the number of system levels. The Flags1 and Flags2 fields are currently unused and will be 0. NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command.
  • Page 46: Dhcp Command

    NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Command Description DestNames Query all destination names. DestNames DEST Query destination names for all levels of a given destination. DestNames DEST, LEVEL Query the name of a specific destination and level.
  • Page 47: Dnspri Command

    NOTE: DNS name resolution is not currently used, so the value of this setting has no effect, future versions of the firmware may utilize it for dynamically resolving host names. Command Description Page 47 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 48: E Command

    > Query the secondary DNS server IP address, followed by assigning it. 5.18 E Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Query or assign matrix routing changes echo. A value of 0 disables this feature. A value of 1 will cause all matrix routing changes to be echoed in the form of an X command: “Xd,s[,l]”.
  • Page 49: Frameip Command

    Router's panel to control a different Router (set to 0.0.0.0 by default to disable remote control and control the Router device itself). This setting is saved and recalled on power up. NOTE: On the MSC-GCP2U32 LCD panel the MtxProfiles Command is a more complete way to assign matrix profiles.
  • Page 50: Ip Command

    (0: Unlocked, 1: SD, 2: HD). Example for a 16x4 system (SD, HD, Unlocked, Unlocked) >LockStatus 1,2,0,0 > 5.25 MAC Command Query system Ethernet MAC address. Command Description Page 50 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 51: Macros Command

    The returned value is either an integer such as "2" or major and minor version numbers separated by a period, such as "2.3". Example >MascotVer Page 51 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 52: Mtxcfg Command

    > 5.28 MtxCfg Command Routers and MSC-GCP2U32 only - Protocol Version: 2.0 NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Query matrix configuration. This command replaces the C command and provides the ability to query the matrix dimensions, labels, current matrix state and preset data.
  • Page 53 Source values for matrix state and preset data. Values start from 1, 0 represents mute and -1 represents “No Change” (for preset data only). Example - Newlines and spaces added to response as a visual aid. >MtxCfg7 Page 53 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 54: Mtxprofiles Command

    Query the matrix profiles, note that additional JSON object fields are present when querying (compared to values used during assignment), which indicate the current status of each profile and the version the Page 54 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 55: Netmask Command

    IP network. In the event that the IP address or Netmask of a system is unknown, consult the Unknown IP Address section for this device. Command Description NetMask Query network mask value. NetMask NETMASK Set network mask value. Example querying and assigning netmask >NetMask Page 55 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 56: P Command

    255.255.255.0 > 5.31 P Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Recalls a preset. Each Router system contains 10 presets numbered 0 through 9 which can store the entire matrix routing state or one or more single destination connections.
  • Page 57: Pairio Command

    Query current panel offset settings, 4 values are returned separated by commas, corresponding to the same values which are assigned. PanelOfs DESTOFS, SRCOFS, LVL1, LVL2 Assign panel destination/source offsets and level control values. Page 57 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 58: Panelprofile Command

    For changing remote button panel refresh rate. When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals. This command can be used to increase or decrease Page 58 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 59: Pclr Command

    The first command queries the current panel refresh rate, which returns 5 (default). The second command sets the refresh rate to be 1 second. 5.37 PClr Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command.
  • Page 60: Psetnames Command

    MtxProfiles array. 5.39 PsetNames Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Query or assign preset names. Preset names are stored and recalled on power up.
  • Page 61: Psub Command

    The first 2 example commands are query commands. The last assigns “MyPreset” to Preset 1. 5.40 PSub Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command.
  • Page 62: Quit Command

    Command for disabling or enabling SDI reclockers. Not all router systems support this option. Value is saved and recalled on power up. Command Description ReclkDis Query current value of reclocker disable. ReclkDis 0 | 1 Enable or disable reclockers (0 or 1 respectively). Examples Page 62 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 63: Remotesync Command

    (disabled, the default). The second command enables remote syncing and the final command sets the IP address of the router to sync (secondary router). 5.46 S Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command.
  • Page 64: Serbaud Command

    Value is stored and recalled on power up. Command Description SerProto Query the protocol used on the serial port. SerProto PROTO Assign the protocol used on the serial port (the only valid value is Page 64 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 65: Srcnames Command

    Mascot > 5.49 SrcNames Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Query or assign source names. This command has 4 variations, described by the following table. Source names are stored and recalled on power up.
  • Page 66: Storecnt Command

    Query or assign system name. The system name is provided for convenience when managing multiple Matrix Switch Corporation systems. This value is stored and recalled on power up. Command Description SysName Query system name. Page 66 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 67: Systype Command

    NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 68: Vars Command

    SysDescr= SysType=2 > The example above shows a typical output of the Vars command for an MSC-GCP2U32 LCD panel. 5.55 W Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected...
  • Page 69: X Command

    >WebPass “” > 5.57 X Command Routers and MSC-GCP2U32 only NOTE: On the MSC-GCP2U32 this command executes within the context of the current matrix profile selected with the Profile Command. Query or make changes to the matrix routing state. This command comes in several variations described by the following table.
  • Page 70 >X1,4#X2,3#X3,2#X4,1 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 70 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 71: Software Updates

    6.1 Software Update on Lupus and Lynx Series Devices Once a valid software update image is obtained from Matrix Switch Corporation for the applicable hardware series, the following procedure can be used to perform a software update.
  • Page 72: Troubleshooting

    The device should boot successfully and allow for a software update in order to repair a broken system. After performing a software update, reboot and allow the device to startup normally. System should now be working again. Please contact Matrix Switch Corporation if you need any assistance with this procedure or if it fails to repair the system.
  • Page 73: Reference

    0 Through +40 Deg C Humidity 0 Through 90% Non-Condensing Warranty 2 Years Parts & Labor Control Specifications Serial RS232 115200 bps 8N1 Ethernet 100 BaseT TCP/IP Local Panel Interface LCD with Elastomeric Buttons Page 73 of 75 © 2013 Matrix Switch Corporation www.matrix-switch.tv...
  • Page 74: Glossary

    Network router, which is referred to as a Network Switch in this manual). Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen • interface.
  • Page 75: Matrix Switch Corporation Warranty

    9 Matrix Switch Corporation Warranty MSC provides the following limited warranty with its products: 1. MSC warrants that the equipment it manufactures is free from defects in material and workmanship. 2. This warranty begins on the day the product is shipped from MSC and shall be in effect for two years.

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