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Optinet QuantumVu User Manual

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USER GUIDE

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Summary of Contents for Optinet QuantumVu

  • Page 1 USER GUIDE...
  • Page 2 WELCOME...
  • Page 3 Thank you for choosing QuantumVu from OptiNet. QuantumVu will open a whole new world of entertainment for you and your family. This user guide will help you learn more about all the great new features QuantumVu has to offer. Please keep it in a safe place for future reference.

  • Page 4: Table Of Contents

    Table of Contents User Equipment........6 Digital Video Recorder (DVR).
  • Page 5 Favorite Channels........44 Applications......... . 58 Set Up or Revise a List of Favorites.
  • Page 6 USER EQUIPMENT The equipment provided by OptiNet Set Top Box Safety Information......7 delivers service to your QuantumVu home or business and connects to most Residential Gateway Unit (RGU)..
  • Page 7 Set Top Box Safety Info. Refer all servicing to qualified service personnel. Servicing is Ground the Product WARNING: Avoid electric shock and fire hazard! If this required when the equipment has been damaged in any way, such as a powersupply cord or plug is damaged, liquid product connects to cable wiring, be sure the wiring has been spilled or objects have fallen into the equipment, is grounded (earthed).
  • Page 8 Eliminate AC Mains Overloads Protect from Exposure to Moisture and Foreign Objects WARNING: Avoid electric shock and fire hazard! WARNING: Avoid electric shock and fire hazard! Do not overload AC mains, outlets, extension cords, or Do not expose this equipment to dripping or splashing integral convenience receptacles.
  • Page 9 WARNING: Avoid electric shock and fire hazard! Do Check Equipment Safety not open the cover of the equipment. Opening or Upon completion of any service or repairs to this equipment, removing the cover may expose you to dangerous the service technician must perform safety checks to determine voltages.

  • Page 10: User Equipment

    Residential Gateway Unit Front Panel Back Panel Note: This illustration may vary from the actual product.

  • Page 11: Set-Top Box Safety Information

    FRONT PANEL 7. USB - 1. Power - Not used. The Power LED displays the Residential Gateway’s 8. Wireless - Not used. (RG) current status. If the Power LED glows steadily green, 9. WPS Button - Not used. the RG is receiving power and fully operational. When the 10.
  • Page 12 Motorola Set-Top Box - Front Panel Note: This illustration may vary from the actual product.
  • Page 13 1. Model Number – CAUTION: Identifies the model number of your set-top box. Your set-top may be equipped with a hard disk drive 2. Power – Turns the set-top on or places it in standby. To to store programs that you record and to allow you to rewind restart the set-top, press and hold the POWER button for and pause live Programming.
  • Page 14 Motorola Set-Top Box - Back Panel Note: This illustration may vary from the actual product.
  • Page 15 Connects an optical cable to send a digital 11. USB Port – Connects to external USB equipment approved audio signal to a surround-sound set-top or other digital by OptiNet. audio device. 12. Power – Connects the DC output of the AC power 6.

  • Page 16: Set-Top Box Front Panel Features

    Pace Set-Top Box - Front Panel Note: This illustration may vary from the actual product.
  • Page 17 1. Model Number – CAUTION: Identifies the model number of your set-top box. Your set-top may be equipped with a hard disk drive 2. Power – Turns the set-top on or places it in standby. To to store programs that you record and to allow you to rewind restart the set-top, press and hold the POWER button for and pause live Programming.

  • Page 18: Set-Top Box Back Panel Features

    Pace Set-Top Box - Back Panel Note: This illustration may vary from the actual product.
  • Page 19 1. To Wall (Video In) or WPS (not shown) – 6. Optical – Connects the Connects an optical cable to send a digital audio signal to a surround-sound set-top or other digital set-top to in-house coaxial wiring, if applicable. audio device. 2.

  • Page 20: Universal Remote Control

    POWER POWER TV VIDEO TV VIDEO SET UP SET UP POWER PAUSE PAUSE POWER REPLAY REPLAY Turns devices on or off Stops DVD, VCR, VOD or DVR content TV VIDEO TV VIDEO Non-functional button Plays DVD, VCR, VOD or DVR content MENU MENU PAUSE...
  • Page 21 Adjusts volume up Accesses the Menu Screen VIDEO Adjusts volume down Return to previous screen PAUSE T UP Accesses the DVR list of recordings Returns to last channel viewed REPLAY Selects and deselects screen items Mutes sound Moves through selections Selects next channel up Returns from menu screen and to Selects next channel down...

  • Page 22: Using The Menu Screen

    Using the Menu Screen....... . 19 to the features of your QuantumVu service.
  • Page 23 Using the Main Screen The Menu screen provides access to all the features of your QuantumVu service. To display and use the menu screen: Press MENU. Use the RIGHT and LEFT arrow buttons to select a heading on the horizontal menu bar.

  • Page 24: Menu Navigation Tips

    Menu Navigation Tips Before accessing your on-screen menus, it’s helpful to know how to choose, select and exit from the menu screens. Use the RIGHT and LEFT arrow buttons to select items in the horizontal menu that appears at the top of any screen. •...

  • Page 25: Main Menu Screens

    Main Menu Screens Select Live TV to access the Guide, your favorite channel listings, or the program search feature. (See p. 20 for more information.) • Select Recorded TV to view a list of all the programs you have recorded on your DVR. (See p. 26 for more information.) •...

  • Page 26: Using The Interactive Program Guide (Ipg)

    USING THE IPG Use the Interactive Program Guide to Find and Watch a Program........23 find and select programs, recorded shows and Video On Demand content.

  • Page 27: Find And Watch A Program

    Find and Watch a Program Press GUIDE. Use the CH +- button and the UP and DOWN arrow buttons to scroll vertically through the program guide. Use the RIGHT and LEFT arrow buttons to scroll horizontally through the program guide hourly. Use the REW and FF buttons to scroll through the program guide at day intervals.

  • Page 28: Browse While Watching Programming

    Browse While Watching Programming Press any arrow button to access the PIP BROWSE. Press the UP and DOWN arrow buttons to browse programs currently airing on other channels. Press the RIGHT and LEFT arrow buttons to browse programs on the selected channel. Press OK to watch the selected program.

  • Page 29: Program Info Screen

    Program Info Sheet The program info screen displays information about a selected program and enables you to perform various actions such as recording or watching the program. Get information about the program you are watching: Press INFO. The program info screen appears with a short description of the program, including running time.

  • Page 30: Search For Programs

    Search for Programs Find programs using the Search screen by entering the program title or names of people associated with the program you want to watch. Press MENU, select Live TV, and then select Search. To enter your search term, use the arrows to select a letter on the onscreen keyboard, and press OK.

  • Page 31: Narrowing Your Search By Title, People, Or Vod

    Narrowing Your Search From the Search screen, use the arrow buttons to select • If you select a name, a list of programs with that actor or director is displayed. Select a title to view details. Press OK Options on the onscreen keyboard. Press OK. From Filter Results, choose Titles, Video On Demand (VOD), to watch or record the program.

  • Page 32: Digital Video Recorder (Dvr)

    DIGITAL VIDEO RECORDER With DVR service, you can pause, rewind and restart live programming, record current shows, record an individual show or a series Control Live Programming..........29 of episodes, schedule future shows to record, Record Programs..

  • Page 33: Control Live Programming

    Control Live Programming To temporarily stop a live program, press PAUSE. A progress bar will appear onscreen, showing the time the program was paused. The action will freeze up to 90 minutes. Press PLAY at any time to restart the program from where you left off.
  • Page 34 Recorded Programming Record the program you are watching: What can you watch while recording? Press RECORD to begin immediately recording the program You can record up to four programs on different television sets you’re watching. at the same time. So you can record up to four programs and The message “Recording”...
  • Page 35 Record a single program or series from the Guide: Press GUIDE. Use the arrow buttons on your remote to scroll through and highlight a program. Press RECORD. A red dot appears next to the program title to indicate that a recording is scheduled. Press RECORD twice to schedule a series recording.
  • Page 36 Record a series from the Program Info screen: Access the program info screen: Press INFO when tuned to a program you want to • record, OR Press GUIDE. Use the arrow buttons to highlight a • program you want to record and press INFO. Select Record Series and press OK.

  • Page 37: View A List Of Scheduled Recordings

    View a List of Scheduled Recordings You can view the list of Scheduled Recordings from any television set in your home with a set-top box. Press MENU, then select RECORDED TV and press OK. Or, press the RECORDED TV button on your remote as a shortcut. Use the RIGHT arrow to select Scheduled.

  • Page 38: View A List Of All Recorded Programs

    View a List of All Recorded Programs You can view the list of Recorded Programs from any television set in your home with a set-top box. Press MENU, then select RECORDED TV. Or, press the RECORDED TV button on your remote as a shortcut. The recorded TV screen lists your available recordings by date, starting with the most recent.

  • Page 39: Watch A Recorded Program

    Watch a Recorded Program You can watch a recorded program from any television set in your home with a set-top box. Press MENU, then select RECORDED TV and press OK. Or, press the RECORDED TV button on your remote as a shortcut. Use the arrow buttons to select the program you’d like to watch.

  • Page 40: Delete Existing Recordings

    Protect a Recording from Delete Existing Recordings Being Automatic Deleted Press MENU, then select RECORDED TV and press OK. Or, Manually deleting unwanted recordings from your DVR ensures press the RECORDED TV button on your remote as a shortcut. that you keep what you want. Otherwise, older programs are erased automatically to make room for new recordings when Highlight the recording you would like to protect and press the DVR storage limit is reached.

  • Page 41: Manage Your Dvr From A Computer

    Click Search to search for a program by its title. • Click a program’s title to open the Program Details screen Visit bvu-optinet.com or our BVU MOBILE APP and login to for more details or to record the program. the Remote DVR section using your Remote DVR username Set your recording options and click Record.
  • Page 42 Cancel Scheduled Recordings Delete Recordings After login, click Scheduled Shows at the top of the screen. After login, click Recorded Shows. To cancel a single recording that is not part of a series, click To delete a single recording, click the red box labeled on the red box that says Recording (red box under cancel Delete (under cancel column).

  • Page 43: Video On Demand

    VIDEO ON DEMAND Video On Demand (VOD) gives you Access the Video On Demand Screen......40 access to a library of hundreds of hours of movies, events, programs and Rent Video On Demand Content..

  • Page 44: Access The Video On Demand Screen

    Access the Video On Demand Screen Press On Demand on your remote control, OR • Press MENU and select Video On Demand then Video On Demand again followed by your desired category choice. •...

  • Page 45: Rent Video On Demand Content

    Rent Video On Demand Titles Access the Video On Demand screen by pressing the red On Demand button on the remote control. Use the UP and DOWN arrows to go to a video category. Use the RIGHT and LEFT, UP and DOWN arrows to select a video or subcategory. Select the program you want to rent and press OK on your remote.

  • Page 46: Play Your Current Rentals

    Play Your Current Rentals Play Your Current Rentals Your rentals are available for you to watch at any time during the rental period. Press red On Demand button on remote control. Access the Video On Demand screen and select Recent/Saved. Use the RIGHT arrow to select the category and the DOWN arrow to select the video that you want to watch.

  • Page 47: Subscription & Premium Video On Demand

    Subscription & Premium Video On Demand You have access to additional VOD programming when you subscribe to a subscription VOD package or a premium movie channel suite (such as HBO ® Press red On Demand button on remote control. Select Premium VOD. A list of premium channels will appear.

  • Page 48: Favorite Channels

    FAVORITE CHANNELS FAVORITE CHANNES The Favorites screen is a customized Set-up or Revise a List of Favorites......45 program guide that contains only the channels and programs you have Use a Favorite Channels Screen .

  • Page 49: Set Up Or Revise A List Of Favorites

    Set-up or Revise a List of Favorite Channesl Press MENU. Use the RIGHT arrow to select Settings. Select Television then press OK. Select Set up Favorites then press OK. Use the UP arrow, DOWN arrow and OK buttons to scroll through the list and select channels.

  • Page 50: Use A Favorite Channels Screen

    Use the Favorite Channels Screen Press MENU. Under Live TV, use the DOWN arrow to select Favorites then press OK. The Favorites screen appears. Use it as you would the regular guide.

  • Page 51: Hide And Show Channels In The Guide

    Hide and Show Channels in the Guide You can select which channels you want to appear in the interactive program guide (IPG). Press MENU. Use the RIGHT arrow to select Settings. Select Television then press OK. Select Customize Channel Guide and then press OK. Channels that have a check mark in the box are currently displayed in the guide.

  • Page 52: Parental Control

    PARENTAL CONTROL PARENTAL CONTROL Parental Controls allow you to lock programs Create a PIN............49 that may be unsuitable for younger viewers.

  • Page 53: Create A Pin

    Create a PIN Press MENU. Use the RIGHT arrow to select Settings. Select Parental Controls. A lock appears next to Parental Locking. • • No lock means that no PIN has been set. Select Parental Locking and press OK. Enter the default PIN - 1234 Re-enter the PIN to confirm.

  • Page 54: Lock Specific Channels

    Lock Specific Channels Open the Parental Locking Settings screen. Use the DOWN arrow to select Change beneath Channels. Press OK. Use the UP and DOWN arrow buttons to select channels in the list. Press OK to lock a channel. A lock symbol will appear. •...

  • Page 55: Lock Programs Based On Ratings

    Lock Programs Based on Ratings Open the Parental Locking Settings screen. Use the DOWN arrow to select Change beneath, Movie Ratings. Press OK. Select the lowest rating you want to lock. Press OK to lock programs with that rating and higher. •...

  • Page 56: Lock Adult Content

    Lock Adult Content Press Menu on remote control. Select Settings then press OK on remote. Select Parental Controls then press OK. Select Adult Locking then press OK. Press OK. The lock symbol will appear. Select Save and press OK. If you are finished setting parental locks, select Lock. Press OK then EXIT TO LIVE TV.

  • Page 57: Lock Video On Demand Rentals

    Lock Video On Demand Rentals Press Menu on remote control. Select Settings then press OK on remote. Select Parental Controls then press OK. Select Parental Locking then press OK. Use the arrows to select Change beneath Rentals. Press OK. Use the RIGHT arrow to select Lock Renting and press OK. A lock symbol appears.

  • Page 58: Watch A Locked Program

    Watch a Locked Program When a locked program screen appears, press OK. Enter your 4-digit PIN at the prompt. Use the UP and DOWN arrow buttons to select the unlocking option and press OK. NOTE: If you have set up Video On Demand locking, you must still enter the PIN to rent VOD programs.

  • Page 59: Settings

    Change the Aspect Ratio for Widescreen or HDTV... 56 features of your QuantumVu service. Set Language Preferences........56 Turn Sound Effects On or Off.

  • Page 60: Change The Aspect Ratio For Widescreen Or Hdtv

    Change the Aspect Ratio for Widescreen or HDTV Press MENU. Use the UP or DOWN arrows to choose from Select Settings then select Television. Press OK. • 4:3 standard definition Select Aspect Ratio and High Definition. Press OK. • Widescreen standard definition •...

  • Page 61: Turn Sound Effects On/Off

    Turn Sound Effects On/Off The clicks that accompany the selections in the on-screen menus can be easily turned on or off. Press MENU. Select Settings then select General. Press OK. Select System Sound Effects. Press OK. Select Play sound effects or Mute sound effects. Press OK. Select Save and press OK.

  • Page 62: Applications

    APPLICATIONS APPLICATIONS The Applications menu provides access to interactive applications that are free or available for purchase.
  • Page 63 Using Applications Press MENU. Select Apps. Choose the application you wish to access. Press OK. Each application will display automatically or provide on- screen instructions once accessed.

  • Page 64: Tv Caller Id

    On-Screen Snooze the Caller ID Feature..... 62 OptiNet phone service and QuantumVu. On-Screen Disable the Caller ID Feature..... 62...

  • Page 65: Incoming Calls

    Incoming Calls View On-Screen Caller ID History Press MENU. Incoming calls will appear on your TV screen for approximately Select Apps then press OK. 15 seconds. Select My Phone then press OK. Select Caller ID History then press OK. Use the UP or DOWN arrow buttons to browse your call history.

  • Page 66: Snooze The On-Screen Caller Id Feature

    Snooze the On-Screen Caller ID Feature Press MENU. Select Apps then press OK. Select My Phone then press OK. Select On-Screen Message then press OK. Select Snooze and press OK. Select Caller ID Settings. Press OK. Disable the On-Screen Caller ID Feature Press MENU.

  • Page 67: Frequently Asked Questions

    Whom should I contact if there is a disruption in my can watch any other channel to which you subscribe. If you QuantumVu service? would like to record 4 programs at the same time, you can still watch a previously recorded program from your DVR.

  • Page 68: Troubleshooting

    Press the STB button on the top left of the remote control to The remote is not working. manage the QuantumVu STB. Point the remote directly at the STB. Make sure there is nothing There is video but no sound.
  • Page 69 THANKS FOR CHOOSING...
  • Page 70 Additional Notes...
  • Page 71 Additional Notes...
  • Page 72 Contact Us Bristol........276.821.6100 Abingdon......276.698.3210 Area-Wide......866.835.1288 Website......bvu-optinet.com Email..customerservice@bvua.com Address..15022 Lee Hwy. Bristol, VA v. 06.2014...

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