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Magma. Limitation of Liability Information presented by Magma in this guide is believed to be accurate and reliable. However, Magma assumes no responsibility for its use. No license is granted by implication or otherwise to any rights of Magma.
HOW TO GET MORE HELP........17 Frequently Asked Questions (FAQ) ............. 17 Contacting Technical Support .............. 17 MAGMA Debug Utility ................. 18 PCIScope Software Utility................19 Returning Merchandise to Magma ............21 APPENDIX A COMPLIANCE ............22 FCC...................... 22 Industry Canada................... 22 CE ......................
M A G M A Preface What’s in this Guide This Host Card Installation Guide is designed to accompany a Magma Expansion Chassis User Guide. This guide provides easy instructions to install your host card, verify the installation was completed correctly, and troubleshoot the installation, if necessary.
Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this guide. However, Magma does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.
M A G M A ♦ Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics personnel should access the interior of the computer. The power supplies produce high voltages and energy hazards, which can cause bodily harm. ♦...
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedure to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing equipment.
Chapter 1 Introduction General Specifications The Magma PEHIFX1 is the PCI Express (PCIe) connection between your Magma PCI Expansion System and your PCIe capable host computer. PCIe is a next-generation I/O bus that uses a serial interface and point-to-point connections called lanes.
After the host computer is off and all power cords disconnected, remove the cover and insert the PEHIFX1 into a vacant PCIe slot by gently pushing the card until it is firmly seated. STOP YOU MUST ONLY INSTALL THE MAGMA PEHIFX1 INTO A PCI EXPRESS SLOT.
Attach one end of the PCI expansion cable to the PEHIFX1 and the other end to the rear side of the expansion chassis. Connect all power cords to the power-in receptacle located at the rear of the enclosure.
M A G M A Apply Power Correctly You must apply power to the Magma expansion chassis BEFORE you power up your computer. This will allow the higher numbered PCI buses in the PCI bus hierarchy to be at a stable state when the host system issues its master power-on bus reset.
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STOP DO NOT TURN ON THE MAGMA EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR HOST COMPUTER COMPLETELY! It can cause a system lockup and loss of any unsaved data.
M A G M A Chapter 3 Verify Installation Windows Verifying a successful installation is easy with Windows Device Manager. Find the ‘My Computer’ icon on your desktop or on the Start Menu. Right-click and select ‘Manage.’ Using the Device Manager Select ‘Device Manager’...
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(1) PCI Standard PCI-to-PCI bridge. If everything is OK, then the Magma PEHIFX1 installation is complete. You can now proceed to the Expansion Chassis User Guide for help with the installation of 3 Party PCI Cards.
The Magma PEHIFX1 is a x1 PCI Express card so it will operate at maximum no matter which slot is used. You should choose a profile that matches the configuration of all the cards installed in your Mac.
M A G M A performance with other PCI Express cards, Magma recommends that you install your Magma host card into a slot designated as a x1 slot (slot 2 or slot 3). In this example, the Magma host card is installed in slot 3 and appears as “PCI-to-PCI Bridge Card”.
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If any of these devices are not displayed as shown above, you should shut down your system (host computer first, then the expansion chassis) and reconnect the cables and reseat the PEHIFX1 to ensure Chapter 3 Verify Installation...
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M A G M A that you have a solid connection. Then restart the Magma expansion chassis, followed by the host computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Technical Support at (858) 530-2511.
Troubleshooting Identifying the Problem If you have trouble with the Magma expansion system, you need to identify the problem before you can fix it. For starters, verify that any/all cards are inserted correctly and securely in the correct slot and that all cables are connected properly.
If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the Magma expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.
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M A G M A Double-check the expansion cable to ensure it is connected correctly at both ends. Verify that the three LEDs on the left side of the row of lights in the top right corner of the Host Card are lit.
M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Error Code Description/Action There is a problem with the 3 Party PCI Card driver.
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On the PCI to PCI Bridge: Technical Support Other Codes On the PCI Card: Card Manufacturer’s Technical Support, after first verifying that the MAGMA expansion system is installed properly. If you are still having problems, contact Technical Support for more help.
How to Get More Help Frequently Asked Questions (FAQ) You can visit the Technical Support FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available Monday through Friday, 8:00 AM to 5:00 PM PT.
MAGMA Debug Utility Occasionally, Magma Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem. This file should be emailed to support@magma.com. This file should have a “.log” file extension. To create the *.log file, follow these instructions: Locate a file called dbgview.exe on the MAGMA CDROM.
If you are experiencing problems setting up your system, you should run PCIScope before contacting the Technical Support Group. With the MAGMA expansion chassis powered up and connected to your computer, load and launch the PCIScope application. The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear.
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You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” This file should be included as an attachment when submitting a Technical Support request at www.magma.com/support. Chapter 5 How to Get More Hlelp...
Magma will return any product that is not accompanied by an RMA number. Please note that Magma WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.
Cet appareil numériqué de la classe A est conformé à la norme NMB- 003 du Canada The product(s) described in this manual complies with all applicable European Union (CE) directives. Magma will not retest or recertify systems or components that have been reconfigured by customers.