Connect IVS 2000 User Manual

Dterm series telephone

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CHAPTER 1

To Originate an Outside Call

To Originate an Internal Call

Outside Line Appearance

To Originate a Call Using One-touch

Buttons

Automatic Idle Return

To Originate a Call Using Speed

Calling (Individual Station)

Account Code

Forced Account Code

Authorization Code

CHAPTER 2

Voice First/Tone First

Originating a Voice Call

Answer a Voice Call Hands Free

Automatic Intercom

Manual Intercom

Dial Intercom

To Place a Call on Hold

To Place a Call on Exclusive Hold

To Transfer A Call

CHAPTER 3

Conference

To Establish a Broker Call

Call Back (Station)

To Answer a Camped-on Call

To Set Camp-On

(Transfer Method)

Camp-On

(Call Waiting Method)

Call Park (System)

Call Pickup (Group)

Call Pickup (Direct)

Outside Line Queuing

(From Extension Dial Tone)

Timed Queuing

(Outside Line Only)

Executive Override

CHAPTER 4

Last Number Redial

Call Forwarding All Calls

Call Forwarding Busy

Call Forwarding No Answer

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Summary of Contents for Connect IVS 2000

Page 1 CHAPTER 1 To Originate an Outside Call CHAPTER 3 Conference To Originate an Internal Call To Establish a Broker Call Outside Line Appearance Call Back (Station) To Originate a Call Using One-touch Buttons To Answer a Camped-on Call Automatic Idle Return To Set Camp-On (Transfer Method) To Originate a Call Using Speed...
Page 2 Call Forwarding-Destination Timed Reminder To Save and Repeat a Number Privacy Release Internal Zone Paging with Meet-Me Page Return Message Schedule Name Display CHAPTER 5 Feature Access Code Boss/Secretary Calling (Factory Assigned) Boss/Secretary Override 8-Button Dterm Do Not Disturb 8-Button Dterm w/o LCD 16-Button Dterm 32-Button Dterm...
Page 3 Microphone On/Off Select Ringer Tone Adjust Ringer Tone Preset Ringer Volume Adjust Transmission/Receiving Volume Microphone On/Off The MIC lamp shows the status of the built-in microphone. To change microphone status: Press Soft Key associated with the MIC Display or press Feature and 1.
Page 4: Function Keys
To preset ringer volume NOTE: Access to feature is based on data assignment. Press Feature and 0. Ringer activates. • Press down or up Key. Ringer volume decreases or increases. • Press Feature Key to stop ringing. • To adjust transmission/receiving volume (During valid call) Press Feature and 4.
Page 5 Redial Press key to activate redial feature. Press redial and scroll back through numbers that have been dialed. Until the desired number is displayed. Press the * key to activate dialing. Conf Press key to establish a three-way conversation. LED on key lights when key is active.
Page 6 DICM Press key to activate Dial Intercom. DND (Do Not Disturb) Press key to activate or cancel Privacy feature. FD-A (Call Forwarding- All Calls) Press key to activate or cancel Call Forwarding - All Calls feature. FD-B (Call Forwarding- Busy) Press key to activate, verify, or cancel Call Forwarding - Busy feature.
Page 7 Soft Keys (Factory Assigned Features) Headset Press the Soft Key below "Headset" to activate or deactivate Headset operation. Mic (Microphone) Press the Soft Key below "Mic" to activate or deactivate the Microphone. The Mic LED will illuminate when Mic is on. Help Press the Help Key.
Page 8 To Use Soft Keys Four soft keys are indicated in the LCD According to the status of the Multiline Terminal. Press the SCROLL (>>>>) key to scroll the desired key if there are other functions available. Press a desired key under the indicated 4 Soft Keys on the LCD. The service feature of the pressed Soft Key is operated.
Page 9: To Originate An Outside Call Via Extension Line Key
MIC (Microphone) Lamp Lamp displays the status of the built-in microphone used for hands free operation. Feature Key Activities Feature + 1 = Turns microphone on or off. Feature + 3 = Selects ringer tone. Feature + 4 = Adjusts transmission/receiving volume. Feature + 0 = Activates ringer.
Page 10: Outside Line Appearance
OUTSIDE LINE APPEARANCE To originate: Press the OUTSIDE LINE APPEARANCE feature key. • Lift handset or press Speaker, receive Central Office or distant PBX dial tone. • Dial the destination. • To Answer: Press the LINE APPEARANCE feature key (ringing and flashing LED alert user •...
Page 11: To Originate A Call Using Speed Calling (Individual/Group)
NOTE: When a station number is programmed on a one touch button, the associated LED Light will light when that station is in use. (Available for 32D terminals only). AUTOMATIC IDLE RETURN Press Speaker key. Receive dial tone. • Dial desired number. •...
Page 12: Forced Account Code
To Enter Account Code After Authorization Code: Lift Handset or press Speaker, receive dial tone. • Enter feature access code for Authorization Code, receive • service set tone. Enter Authorization Code, receive second service set tone. • Enter Account Code, receive dial tone, and dial desired •...
Page 13: Voice First/Tone First
Voice First/Tone First Answer Hands Free Automatic Intercom Manual Intercom Dial Intercom Place A Call On Hold Place A Call On Exclusive Hold Transfer A Call Originating a Voice Call VOICE FIRST/TONE FIRST term Allows incoming station calls to your D to either ring or go to voice •...
Page 14: Automatic Intercom
AUTOMATIC INTERCOM NOTE: Access to feature is based on data assignment. To initiate: Lift handset or press Speaker key. • Press AICM key. • Tone burst is sent. • To answer AICM key flashes green indicating an incoming intercom call. •...
Page 15: Dial Intercom
DIAL INTERCOM To initiate: Lift handset or press Speaker key. • Press DICM key. • Dial desired intercom station number (0-9). Tone burst is sent. (Press to change • to ring tone signal. To answer DICM LED flashes, indicating an incoming intercom call. Tone burst or ring •...
Page 16: To Place A Call On Exclusive Hold
NOTE: Hold shows as a flashing green LED on your phone. • The same line on other phones shows as a flashing red LED. Recall shows as a flashing green LED on your phone and • flashing red LED on other phones with the same line. TO PLACE A CALL ON EXCLUSIVE HOLD Press Hold...
Page 17: To Establish A Broker Call
Conference Call Establish A Broker Call Call Park (System) Setting Camp-on (Transfer Method) Call Back (Station) Executive Override Answer A Camped-On Call Outside Line Queuing (From Ext. Dial Tone) Camp-on (Call Waiting) Timed Queuing (Outside Line Only) Call-Pickup (Direct) Call Pickup (Group) CONFERENCE With call in progress, ask party to hold.
Page 18: Call Back (Station)
CALL BACK (STATION) Lift handset or press Speaker. • Dial desired station number and receive busy tone or ring back tone. • Press Call Back or dial and receive service set tone. • Restore handset. • When busy station becomes idle or the station that did not answer initiates or •...
Page 19: Call Park (System)
Press Transfer receive feature dial tone. • Dial Camp-on (call waiting) access code. • To answer call waiting (Station 2000): Hear burst of tone. LCD display indicates Answer button flashes. • 2000 presses Answer button and converses with station 2001. •...
Page 20: Call Pickup (Direct)
CALL PICKUP (DIRECT) Lift handset. • Press Call Pickup Direct. Lift handset. Key or dial Call Pickup Direct access code • (may be stored on one-touch key). Dial extension number to be picked up. • Connection to calling party is established. •...
Page 21: Last Number Redial
Last Number Redial Call Forwarding-All Calls Call Forwarding-Busy Call Forwarding-No Answer Call Forwarding-Destination Save And Repeat A Number Internal Zone Paging w/ Meet Me Page LAST NUMBER REDIAL To recall the last number dialed: Press Redial. Receive special dial tone. •...
Page 22: Call Forwarding Busy
CALL FORWARDING BUSY To set: Press Speaker. Receive dial tone. • Press FD-B or dial Call Forwarding Busy access code. Receive special dial tone. • Dial destination station or external telephone number. Receive service set tone. • FD-B LED lights (at your station or at the Dterm of the sub line station you are •...
Page 23: Call Forwarding Destination
Press FD-N or dial Call Forwarding-No Answer access code. • Display indicates destination number of call forward. • NOTE : Call Forwarding for Busy and No Answer may be combined depending upon system programming. CALL FORWARDING DESTINATION Press Speaker. Receive dial tone. •...
Page 24: Internal Zone Paging With Meet-Me Page
INTERNAL ZONE PAGING WITH MEET-ME PAGE term This allows a system user to page over built-in speaker of D terminal within the assigned zone or all zones. Example : Station A can page Station B. When Station B dials answer code, they are connected.
Page 25: Boss/Secretary Calling
Boss/Secretary Calling Do Not Disturb Boss/Secretary Override Timed Reminder Return Message Schedule Name Display Privacy Release BOSS/SECRETARY CALLING Secretary Lift handset, press boss' ringing line. Ask calling party to hold. • Press boss' line again. Voice Call is automatically established. •...
Page 26: Do Not Disturb
Secretary hangs up. Boss is connected to Outside line. • Boss can alternate between the two parties by pressing Answer. • Option 2 Boss does not respond to burst of tone, secretary presses Transfer key. • Secretary is connected to Outside line. •...
Page 27: Privacy Release
To cancel • Press Speaker. Receive dial tone. • Press Timed Reminder key and # or dial Timed Reminder access code. • Receive set tone. • Press Speaker key. • PRIVACY RELEASE term term Example: D Station B is engaged in a conversation, and allows D Station A to enter the call in progress.
Page 28: Name Display
If 0 or 1: dial desired military time. • If 2 or 3: dial month and day. • Example: June 24=0624. Receive dial tone. • Press Speaker. • To cancel Press Speaker. Receive dial tone. • Dial Return Message schedule cancel code. •...
Page 29 When the desired letter is displayed, depression of the Transfer key will change • the letter to a lower case letter (default is upper case). Depress the Hold key to enter that letter and advance to the next entry. Repeat the previous •...
Page 30 Outside Line Queuing-Outside Line Call Back Cancel Call Forwarding-All Calls Entry Cancel Call Forwarding-No Answer/Busy Line Entry Cancel Call Forwarding-Destination Entry Cancel Do Not Disturb Cancel Last Number Redial Account Code Entry Station Speed Dialing Originate System Speed Dialing Originate Operator Call Call Hold Internal Zone Paging Group 0...
Page 31 Internal Zone Paging Group 0 Answer Group 1 Group 2 Group 3 Group 4 Time Reminder/Automatic Wake up Cancel Voice/Tone Toggle Station Name Assignment Call Park System Retrieve Call Park System Set Night Pickup Call Pickup-Direct Call Pickup-Group Call Pickup-Designated Group Station Speed Dialing Entry...
Page 32 NEC IVS 2000 DTERM SERIES E USER GUIDE 59 Lincoln Way East Suite 100 Massillon, Ohio 44646 330 832-1687 1 888 330-6565 Fax 330 832-1706...