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Electralog CFP3850E Owner's Manual page 12

Compact electric fireplace owner’s manual

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such products to be free from defects in material and workmanship for a period
of 12 months from the date of the first purchase of such product.
The limited 12 month warranty period also applies to any implied warranties
that may exist under applicable law. Some jurisdictions do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply to
the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired
(except by Electralog or its authorized service representatives) or otherwise
altered. This limited warranty does further not apply to defects resulting from
misuse, abuse, accident, neglect, incorrect installation, improper maintenance
or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Electralog Technical Service by
contacting Electralog at 1-888-346-7539, or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model
and serial numbers available when calling. Limited warranty service requires a
proof of purchase of the product.
What Electralog will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to be
defective in material or workmanship during the 12 month limited warranty
period you have the following rights:
Electralog will in its sole discretion either repair or replace such defective
product or part without charge. If Electralog is unable to repair or replace
such product or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Electralog may, in lieu of repair or
replacement, choose to refund the purchase price for such product or part.
Limited warranty service will be performed solely by dealers or service
agents of Electralog authorized to provide limited warranty services.
The purchaser is responsible for removal and transportation of such
product or part (and any repaired or replacement product or part) to and
from the authorized dealer's or service agent's place of business.
This limited warranty does not entitle the purchaser to on-site or in-
home services. On-site or in-home services may be performed at the
purchaser's specific request and expense at Electralog's then-current
rates for such services.
Electralog will not be responsible for, and the limited warranty services
shall not include, any expense incurred for installation or removal of the
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