TATA Motors Sungil SXC 1080 User Manual
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TATA Motors Sungil SXC 1080 User Manual

TATA Motors Sungil SXC 1080 User Manual

Sungil sxc 1080 usb model
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Summary of Contents for TATA Motors Sungil SXC 1080

  • Page 1 Sungil SXC 1080 USB Model...

  • Page 2: Table Of Contents

    Table of Contents Product Features ..................................3 Know Your Device ................................... 4 Technical Specifications ................................ 4 Installation Procedure ................................5 Installation in Windows XP and Vista OS ........................5 Installation in Mac OS Version 10.1 to 10.4 ......................13 Installation in Mac OS Version 10.5 .......................... 21 Installation in Linux .................................

  • Page 3: Product Features

    Win 2000/XP/Vista Ultimate Edition/Vista Business Edition compatible (For Windows Vista, drivers will be available on http://www.tataphoton.com/tata-photon-whiz-service.aspx Supports Redhat Enterprise Linux 3 & 4/Fedora Core 5 & 6/SUSE Desktop Linux 9 & 10/Debian Linux 5 & 6/Ubuntu Linux 5 & 6 (Note: On ly data...

  • Page 5: Installation Procedure

    Installation in Windows XP and Vista OS Note: Please ensure the latest dialer version (Client Version 1.0.9.8) before installing the dialer. Installing Driver Client • Please unplug the USB Modem from the PC before installation. • When you install new version of Dialer client in your PC, please uninstall the already existing one from your PC.
  • Page 6 “SAVE” to save the Manual into your PC. 4. When the InstallShield wizard window appear as follow, click the “Next” to continue for the next step. 5. Default installation directory is “C:\Program Files\Epivalley\TATA Indicom Dialer.” which can be changed by clicking on “Change” button.
  • Page 7 6. When the next screen appears, the program is ready to be installed, click the “Install” button to begin installation.
  • Page 8 7. A window will appear as shown to indicate that InstallShield Wizard completed is completed. Click “Finish” to exit the wizard. Note: Since Driver is to be installed automatically, please do not unplug the USB modem from the PC while driver installation. Installation time for completion can be different up to user's PC spec.
  • Page 9 TATA Indicom Dialer has been successfully installed. Click Next to proceed to the next step. Click Install to start installing Speed+. Click Finish to finish the installation procedure. The following screen captures demonstrate Speed+ installation procedure.
  • Page 10 Starting to install Speed+ 4.3.0 Read about Speed+ and then click Next to proceed to the next step. Read the licence agreement and then click Yes to proceed to the next step. If you do not agree, click No to abort installation.
  • Page 11 Network connection will become unavailable while the installation is in progress. Before starting installation, save all open documents and close all applications. Click Next to start installation. Choose a directory for installation files. Click Next to proceed to the next step.
  • Page 12 Starting to install the application. When installation files are completely copied, the installation screen automatically moves to the next step.

  • Page 13: Installation In Mac Os Version 10.1 To 10.4

    Click Finish to finish the installation procedure. Un-installing Procedure If you want to uninstall the Dialer Client program, Select Star t > All Program > Epivalley > TATA Indicom Dialer > Uninstall TATA Indicom Dialer as shown. Running the Dialer Client...
  • Page 14 2. Click on Network in Internet & Network.
  • Page 15 3. Click on Network Status and select Qualcomm CDMA Technologies MSM from the drop down list. 4. Provide the following details as shown below. Service Provider: Tata Account Name: internet Password: internet Telephone Number: #777...
  • Page 16 5. Click on Modem Tab. Select the modem au CDMA 1x WIN W01K from the modems list.
  • Page 17 6. Click on PPP tab. Select Apply Now to save changes and Click on Dial Now.
  • Page 18 7. Select the option Show modem status in menu bar and Click on Connect.
  • Page 19 8. Once connected the following widow is shown. Click on Disconnect for disconnecting. 9. To access internet connect Click on Finder-> Go -> Applications as shown below.
  • Page 20 10. Select Applications -> Internet Connect double click to open. 11. Click on Connect.

  • Page 21: Installation In Mac Os Version 10.5

    Installation in Mac OS Version 10.5 Note: Connect the Plug2Surf in the USB port before following the below steps. Also connect the Plug2Surf in the same USB Port. If the port is changed again follow the same below process. Installation Procedure 1.
  • Page 22 3. A popup will appear New Interface Detected Click on OK.
  • Page 23 4. Click on Locations, Choose Edit Locations.
  • Page 24 5. Click on + symbol, write Sungil SXC – 1080 USB CDMA and click Done.
  • Page 25 6. On the left menu click on Qualcomm CDMA Technologies MSM. Click on Configuration and select Add Configuration from the drop down list.
  • Page 26 7. Create a new configuration write Tata Indicom CDMA...
  • Page 27 8. Select the option Show modem status in menu bar and Click on Connect. Enter the following: Telephone Number: #777 Account Name: internet Password: internet Check on “Check modem status in menu bar Click on Advanced...
  • Page 28 9. Click on Modem Tab. Select the Vendor au by KDDI and Make USB (PC Card)
  • Page 29 10. Click on Apply and click on Connect.

  • Page 30: Installation In Linux

    11. Click on Disconnect to disconnect from internet. Installation in Linux 1. Log in - in the root user. 2. Connect the USB modem to PC 3. Run terminal in Linux 4. Type following command. : wvdialconf /etc/wvdial.conf 5. wvdialconf will detect the modem, its maximum baud rate, and a good initialization string and will generate or update the wvdial configuration file based on this information.
  • Page 31 [Dialer Defaults] Modem = /dev/ttyACM0 Baud = 460800 Init1 = ATZ Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ISDN = 0 Modem Type = USB Modem ; Phone = <Phone number> ; Username = <Username> ; Password = <Password> 7.

  • Page 32: Os Compatibility

    Close terminal Operating Sungill USB JE Visit OS Version Remarks System SXC-1080 Available Drivers are not Windows 98 SE supported Applicable available Drivers are not Windows ME supported Applicable available Windows 2000 XP Service Pack 2 is Windows XP 32 Bit SP2 Windows must XP Service Pack 2 is...

  • Page 33: Faq

    From where can I download the dialer for Windows 7? (Back) “Sir/Madam, Yes, you can download the dialer for Window 7 at the following link http://www.tataphoton.com/tata-photon-whiz-service.aspx#tab05 .” How to connect to the internet? (Back) “Sir/Madam, after installing the modem, double click on the dialer client t hat appears on the desktop.
  • Page 34 “Sir/Madam, a pager message enables you to send only the number without any contents.” What is the default user name and password for internet connection? (Back) Sir/Madam, the default user name and password for internet connection is User id : internet Password : internet DO I need to unplug the USB modem during driver Installation? (Back) Sir/Madam, NO! Since driver has to be installed automatically do not unplug the USB modem during driver installation.

  • Page 35: Sms Related

    What is the use of the speed software? (Back) Sir/Madam, Speed+ intercepts a request from your Web browser and passes it to a VServer located in your service provider's network. The VServer then optimizes the transmitted information by applying Venturi Transport Protocol (VTP), which provides the most efficient data transport available for high- latency and low-bandwidth networks, while intelligently compressing the graphics and text within the Web page.

  • Page 36: Complaint Handling

    Complaint Handling I get the message, “Modem driver not installed. Install driver and restart program” is displayed on the Dialer Client? ( Back “Sir/Madam,  Disconnect USB Modem  Re connect after a minute  Go to Device Manager to check whether the USB modem is available ...
  • Page 37 Sir/Madam, please follow the below mentioned steps to insert the RUIM card in USB modem SXC-1080: (Agent to check whether data services is activated on the RUIM card) If No Raise SR for the Data Feature If Yes Sir/Madam, Open the RUIM card slot cover of the USB modem Keep the metallic side of the RUIM card downwards while inserting the RU IM card into RUIM card slot of the device.
  • Page 38 When is ‘MIN out of range, Please enter valid MIN’ message displayed? ( Back Sir/Madam, this message is displayed when invalid RUIM card (non TATA Indicom RUIM) has been inserted. Please ensure that a valid R -UIM card is inserted.
  • Page 39 You can buy the extension cable for MRP Rs. 99 from TATA Indicom outlets. Incase all location: Guide the customer to uninstall and reinstall the drivers.

  • Page 40: Sungil Internet Application Issue

    How can I stop the internet when the device is connected? Can I directly plug out the device to stop the internet? (Back) Sir/ Madam, To stop the internet connection, you need to click “Disconnect” icon on the dialer. If there is an improper disconnection due to pull out the device from the USB port or if the Laptop battery drains out, this will cause the physical disconnection from the PC but there is always a possibility that billing will continue.

  • Page 41: Do's And Don'ts

    rectified and the Corrected version can be downloaded from the URL: http://www.tataindicom.com/t-personal-internet-plug2surf-dialer.aspx Why is there a difference between the usage details in the Internet log application in Sungil Modem software and the usage details in my bill? (Back) Sir/Madam, The usage details that are currently visible in the Internet log application are indicative and are not used for billing and the billing is done as per the reports captured by our state of the art network equipments.

  • Page 42: Troubleshooting In Sxc-1080

    9. All radio transmitters carry risks of interference with electronics in close proximity. Minor interference may affect TVs, radios, PCs, etc. Sr.No. Problem Cause Suggested Actions UIM card needs to be activated. Please UIM not activated contact the service provider for the UIM activation process Remove the UIM card and fix it properly UIM not fixed...
  • Page 43 Access denied because username and/or password is invalid on the domain. Browsing and Download speed Uninstall the applications that are not required. Desktop / Laptop Eg.Incase of Windows Vista, windows heavily loaded with sidebar accesses the bandwidth applications that recourses for the temperature, news share the internet updates etc.
  • Page 44 Contact service provider. Try using a intermittently USB extension cable Possibility of a Virus Scan your desktop / laptop for viruses infection periodically. "Phone Using Non-TATA Locked" card for more Message Only Tata UIM card should be used. than 5 times appears on subsequently Dialer...
  • Page 45 Message " Modem driver not installed. Dialer Software is Install driver Installed Reinstall the Dialer Software Properly. and restart properly program" is displayed on the Dialer Client. Message "Modem unplugged. USB Modem not Plug Modem" Connect the USB Modem in the USB slot connected Displays on the Dialer...
  • Page 46 Contact you PC system administrator to check for the port conflict Kindly guide the customer to insert "MIN out of valid Tata UIM Card or visit TVH to get range" Non Tata UIM card is sim replaced or if data card issue then...
  • Page 47 After a specified number of attempts Enter are exhausted for Contact service provider to get the PUK PUK(PIN the PIN entry, the and enter this PUK here to unlock the Unlocking PUK needs to be card. Key) entered to unlock the UIM card.

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Photon whiz sxc1080

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