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Troubleshooting
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Summary of Contents for OVIVO 4K UHD TV
- Page 1 USER MANUAL...
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Page 2: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS 1. Please carefully read and keep these instructions. 2. For your safety, please heed all warnings and follow all instructions. 3. Do not use the product, its components, or its accessories near water or any kind of moisture. 4. -
Page 3: The Ovivo 4K Uhd Tv Experience
THE OVIVO 4K UHD TV EXPERIENCE Thank you for choosing OVIVO! This document will help you get the most out of your TV. Please take a moment to register your TV at: http://www.ovivo.tv Simply follow these 3 STEPS to complete •... -
Page 4: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS These servicing instructions are for use by qualified service personnel only. Do not perform any servicing other than that contained in this User Manual or other included instructions unless you are qualified and/or licensed to do so. Outdoor Antenna Grounding / If an outside antenna is connected to the ANTENNA LEAD IN WIRE... -
Page 5: Important Information
DECLARATION OF CONFORMITY: OVIVO 4K UHD LED TELEVISION, MODEL: ONU55MA67/ONU55MA67-SH This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 6: Trademarks
TRADEMARKS • HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. • “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. • ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). -
Page 7: Table Of Contents
CONTENTS Important Safety Instructions Restore to Default USB Menu The OVIVO 4K UHD TV Experience Chapter 3. Roku® SETUP Important Safety Instructions What You Need Know Your Roku Streaming Stick Important Information Troubleshooting for Your ROKU® SETUP Safety Precautions Trademarks Use and Handling Chapter 1. -
Page 8: Chapter 1. Getting Started
CHAPTER 1. GETTING STARTED Before setting up your TV Protecting Against Power Surges • Connect all components before you plug any power cords into the wall outlet or power strip. • NEVER plug your TV into an outlet that is controlled by a wall switch. •... -
Page 9: Attaching Your Tv To The Stand
• Warranty Card • Base Stand x 1 • Base Stand Legs x 2 (Inside the TV Stand Box) • Black Screw x 6 • Silver Screw x 6 • Power Cord • ROKU® Streaming Stick™ (Roku Ready® Version) x 1 Attaching Your TV to the Stand Your TV comes without the stand attached so that you can choose to mount your TV either to its stand or to a wall (wall mount not included.) If you want to mount your TV to the wall, don’t... -
Page 10: Mounting Your Tv To The Wall
Mounting Your TV to the Wall If you are mounting your TV to the wall, do not attach the stand. The VESA number is the horizontal and vertical measurement of the mounting holes. For example, 400x400 refers to the mounting measurements being 400mm horizontally and 400mm vertically. -
Page 11: Explanation Of Jacks On Tv
Explanation of Jacks on TV This section describes the jacks on the back of your TV. There are multiple ways to connect components. DIGITAL AUDIO OUTPUT (coaxial): Use a digital coaxial cable to connect your TV to a compatible audio receiver. VIDEO INPUT: Lets you connect a component that has component video jacks, such as a DVD player or digital cable box. -
Page 12: Choose Your Connections
HDMI 1 (4K/DVI IN) : Provides an uncompressed digital connection that carries both video and audio data by way of an integrated mini-plug cable. Since HDMI technology is based on Digital Visual Interface (DVI), the jack on the back of your TV is also compatible with DVI components. HDMI 2 (4K) : Lets you connect a component, such as a digital cable box, with an HDMI output for the best picture quality. - Page 13 HDMI Connection [ BEST ] HDMI 2 ** Connection quality will be same on HDMI1/3/4 Component Video Connection [ BETTER ] Composite Video Connection [ GOOD ] COMPONENT INPUT (CMPT) AUDIO/VIDEO INPUT (AV) Select the input source by pressing the “INPUT”...
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Page 14: Mhl™ Function
When using MHL • Interoperability with MHL devices of other manufacturers is not guaranteed. • OVIVO does not provide any guarantee against operational failure such as that described below when an MHL source is connected to the TV: - No picture or sound - Some of the functions do not work by remote operation from the TV •... - Page 15 Remote Buttons And Features Turns the TV on or off . INPUT Press to choose and display a connected device. Enters a channel number, then press OK (or let the 0 - 9 entry timeout). To enter a digital channel with a sub-channel, enter the main channel;...
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Page 16: Obtaining A Signal
Obtaining a Signal The first step in connecting your TV is obtaining a signal. The back panel of your TV allows you to receive analog and/or digital channels by using the HDMI or ANT/CABLE INPUT connections. To obtain the best quality, use the HDMI connection. Connect the outdoor aerial device to the ANT/ CABLE INPUT connection on the back of the TV to receive off -air channels. -
Page 17: Setup Wizard
Setup Wizard Perform the following steps before you press on the remote control unit. OVIVO • Insert the batteries into the remote control unit. • Connect the antenna cable to the TV. • Plug in the power cord into an outlet. - Page 18 Note: Find out what kind of connection is made with your TV before selecting “Antenna” or “Cable”. 5. The screen will change to show the progress of the channel scanning process; available channels will be stored in the TV’s memory. Note: If you do not want to scan for channels at this time, you can press CLEAR or MENU to exit the scanning process, and perform...
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Page 19: Chapter 2. Menu Operation
CHAPTER 2. MENU OPERATION Menu Display The following are illustrations of the menu display. Some menu items may not be displayed depending on the selected input source. Personal Tint (G/R) -
Page 20: Using Menu System
Using Menu System Press MENU to display the menu screen. Press to select INPUT, then press OK/ to display This section explores the menus of your TV. options. Each menu is outlined and detailed to help you get the most from your TV. Example: Press to select the desired input source: “... -
Page 21: Color Mode
Brightness **Note: When “Dynamic Backlight” is set to “Off ”, the power consumption may exceed Adjusts the brightness of the picture. the requirements of the ENERGY STAR® qualifi cation. Contrast Adjusts the diff erence between the light and Advanced Settings dark areas of the picture. -
Page 22: Sound Menu
Sound Menu The “Sound” menu lets you adjust audio This option controls the manner in which the output. To access the “Sound” Menu, press sound comes through your speakers. Available MENU on the remote, and then use options vary according to the input selected. select “Sound”. -
Page 23: Settings Menu
Settings Menu The “Settings” menu allows you to configure the TV to your preferences. Press MENU to display the menu screen. Press to select “Settings”; then press OK/ to display the following options below. Language Select the menu language from English, Spanish, and French. - Page 24 Press to highlight the channel you CC Off - No captioning displayed. wish to hide; then press OK to select the CC On - Chooses this option if you want highlighted channel. You can add the captioning to be shown whenever available. channel back into the Channel List by highlighting it and un-checking it.
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Page 25: Parental Control
FG Opacity - Allows you to set the no content themes are blocked only if you appearance of the CC text. block age-based ratings. You can also block programs that are considered unrated. BG Opacity - Allows you to adjust the intensity of the BG Color behind the CC text. - Page 26 US V-Chip TV Ratings General audience Parental guidance suggested You can automatically block all program ratings above a specified age-based rating PG-13 For children under 13 level. For children under 17 requires accompanying Select “Parental Control > US > TV parent or adult guardian Rating”, press OK/ to enter the US TV...
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Page 27: Time Setting
Press to select the desired rating, and Clear All press OK to block or unblock it. This option resets all settings (including RRT Setting: Allows you to select the parental control settings) to the factory downloadable rating level. In the event defaults. -
Page 28: Software Info
DST (Daylight Saving): Select Auto to set USB Menu the Daylight Savings Time for your area You can connect a device with USB to your TV automatically. or use a USB fl ash drive (only FAT, FAT32 and NTFS formatted USB devices are supported). This connection allow you to insert a USB fl ash Software Info. - Page 29 enter and press to select a fi le and press OK to display or play. While displaying photos or playing music, adjust as you like according to the operation guide icon on the bottom of the screen. Press CLEAR to return to previous menu. Press BACK to exit USB.
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Page 30: Chapter 3. Roku® Setup
CHAPTER 3. ROKU® SETUP What you need OVIVO 55” ARES 4K UHD TV **Note: The initial setup may take up to 1min to turn on. Wireless Router High speed Internet Connect to network Have your network name and password ready... -
Page 31: Troubleshooting For Your Roku® Setup
Troubleshooting for your ROKU® SETUP the highest concern for safety. However, any electrical device, if used improperly, has the If you cannot see a picture on your TV: potential to cause fi re, electrical shock, or personal injury. To help ensure accident-free •... -
Page 32: The License Agreement
• Keep the Streaming Stick and any from the date of purchase (“Warranty Period”). accessories, including the remote, out of If Roku determines that the Streaming Stick’s the reach of small children. hardware is defective, Roku will either repair • Do not touch the Streaming Stick during the unit or replace the unit with either a new an electrical storm. -
Page 33: Chapter 4. Other Information
CHAPTER 4. OTHER INFORMATION Frequently Asked Questions (FAQs) Q. What’s the quickest way to view High Defi nition (HD) programming? A Connect an off -air antenna to the ANT/CABLE INPUT to view free local digital channels. You may need to purchase an antenna. Visit www.antennaweb.org for assistance in deciding what type of antenna to use to receive the local digital channels available to you. -
Page 34: Troubleshooting
Q. Why is my picture quality poor? A Use the HDMI connections on your TV to display the best picture quality. However, even when using HDMI, your content and content source will still dictate the picture quality you see. For example, source content that is1080p will show better than 720p or 480p. Troubleshooting Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list. - Page 35 Problems Solutions The sound is fi ne, but the • If you’re getting a black and white picture from a picture is poor quality. component you’ve connected to your TV, you might have your video cables connected to the wrong jacks. A yellow video cable connects to the yellow VIDEO INPUT jack on the side or back of your TV;...
- Page 36 Problems Solutions You can’t select a certain • The channel may be blocked or not approved in the channel. Parental Control Menu. • If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/ VCR button on your VCR.) •...
- Page 37 Keep your TV unplugged for about 5 minutes. Then plug in the TV and turn it on. If the problem remains after reboot, then please visit www.ovivo. tv for updated FAQs or contact OVIVO Customer Support’s toll- free number: 1-888-826-1638.
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Page 38: Battery Caution & Disposal Information
Battery Caution & Disposal Information For best results, use alkaline type batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak. Do not mix old and new batteries. -
Page 39: Television Specifi Cation
Television Specifi cations Broadcasting system US System NTSC-M ATSC standard (8VSB), QAM Receiving Channels VHF2-13 UHF14-69 CATV 14-36 (A)-(W) 37-59 (AA)-(WW) 60-85 (AAA)-(ZZZ) 86-94 (86)-(94)95-99 (A-5)-(A-1) 100-135 (100)-(135) 01 (4A) Tuner type Frequency synthesized Operating Temperature 5°C to 35°C (41°F to 95°F) Operating Humidity 20% to 80%,non-condensing Storage Temperature... - Page 40 This product incorporates HDMI technology. HDMI, the HDMI logo, and High-Defi nition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Plug in an MHL-compatible mobile device to view your favorite content and charge your device at the same time.
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Page 41: Fcc Information
FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. - Page 42 Location of the identifi cation label Labels for the Model No. and Power Supply rating are located on the rear of the TV. IMPORTANT NOTICE: • The fi gures and illustrations used in this manual are provided for reference only and may diff er from the displays accessible within actual product.
- Page 44 OVIVO Customer Support Roku Customer Support www.ovivo.tv support.roku.com 1.888.826.1638 1.888.600.7658 Printed in U.S.A...
Need help?
Do you have a question about the 4K UHD TV and is the answer not in the manual?
Questions and answers
Tv is stuck in the input menu
Try the following steps to fix an OVIVO 4K UHD TV stuck in the input menu:
1. Press the MENU button on the remote.
2. Use the arrow keys to navigate to “Input”.
3. Select the correct input source (e.g., TV, HDMI, AV) and press OK.
4. If the issue persists, unplug the TV for 10 minutes, then plug it back in and turn it on.
If the buttons on the TV do not work, check if the “Keyboard Lock” feature is enabled in the Parental Control menu and disable it using the remote.
This answer is automatically generated
@Mr. Anderson we dont have the remote unfortunately and when i try to do it with the buttons on tv it glitches and puts me back at the top of menu
@Mr. Anderson is there a way to do it without the remote? Tried using a universal remote and itll link with tv but then not do anything