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Setech ST-EG100-E Installation And User Manual

Ethernet gateway
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ST-EG100-E
Ethernet Gateway
Installation and User Guide
Copyright © 2013 SETECH Security & Automation

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  • Page 1 ST-EG100-E Ethernet Gateway Installation and User Guide Copyright © 2013 SETECH Security & Automation...
  • Page 2 This document may contain technical inaccuracies and/or typographical errors. The information herein changes periodically to address these issues and incorporates these changes into new editions of this document. SETECH may make improvements and/or changes to the product(s) and/or the program(s) described in this document at any time.

  • Page 3: Table Of Contents

    ST-EG100-E Installation and User Guide Front Matter Table of Contents CHAPTER 1 INTRODUCTION ...........................4 1.1..............................4 ESCRIPTION 1.2. ™ M1XEP™ C ........................4 OMPATIBILITY 1.3........................4 EATURES AND PECIFICATIONS 1.3.1. Advanced Features ..........................4 1.3.2. Specifications............................5 1.4...........................5 ONTROLS AND NDICATORS 1.5.

  • Page 4: Chapter 1 Introduction

    Chapter 1 Introduction 1.1. Description The SETECH™ ST-EG100-E™ advanced Ethernet Gateway provides an Ethernet network connection to the ELK-M1™ Family of Control Panels using TCP/IP protocol for configuration programming (ElkRP2™), web services, remote access via Virtual Keypad, and Enhanced Email Notification (EEN).

  • Page 5: Specifications

    ST-EG100-E Installation and User Guide Introduction • Diagnostic Logs available via email • Omnistat2™ Humidity and Outside Temp. support • 256 bit AES Encryption and 1024 bit RSA Key • 30% higher performance processor • NIST AES Compliant Encryption/Decryption Engine 1.3.2.

  • Page 6: Conventions

    ST-EG100-E Installation and User Guide Introduction 1.5. Conventions The following conventions are used throughout this document: WARNING Information that must be obeyed in order to avoid injury. CAUTION Information that must be obeyed in order to avoid damage to product or test equipment.
  • Page 7 ST-EG100-E Installation and User Guide Introduction Router- A communications device between networks that determines the best path between them for optimal performance. Routers are used in complex networks such as enterprise-wide networks and the Internet. IP Address (Internet Protocol Address) - The address of a computer attached to a TCP/IP network.
  • Page 8 ST-EG100-E Installation and User Guide Introduction are assigned a unique URL. Also known as an Internet address or web address. (Example: http://www.setechautomation.com) WAN (Wide Area Network) - A computer network covering a wide geographical area, involving vast array of computers. The best example of a WAN is the Internet.

  • Page 9: Chapter 2 Installation

    Figure 1 - SETECH ST-EG100-E Ethernet Gateway Board 3. Connect the female end of the supplied DB9M serial ribbon cable to the male DB9 connector on the ST-EG100-E, and connect the other end of the ribbon cable to an Elk™ M1™ control board as follows: •...
  • Page 10 4. Plug one end of a user-supplied RJ45 CAT 5 network patch cable into the RJ45 network jack on the ST-EG100-E and the other end to your Ethernet network switch or router. 5. Plug the included SETECH ST-12VPC power cable into the DC power connector on the ST-EG100-E.

  • Page 11: Chapter 3 Configuration

    Configuration 3.1. Background The ST-EG100-E requires the M1 Family of controls firmware version to be 4.3.0 or later. Configuration of the ST-EG100-E is accomplished using the ElkRP2 software version 1.5.0 or later. Prior to configuration, update to the latest version of the ElkRP2 software, available from the M1 Dealer Website (www.elkproducts.com).
  • Page 12 Figure 3 - MAC Address Label Example If the router on the LAN is serving DHCP and the ST-EG100-E is set for DHCP, a dynamic IP address is assigned to the ST-EG100-E by the router. This address is used to communicate with the ST-EG100-E.
  • Page 13 11. Assign a static IP address as follows: By default the ST-EG100-E is set for DHCP and the router assigns a dynamic IP address to the device. Since a dynamic IP address can periodically change, it is recommended that you assign a static IP address to the device to facilitate connecting to the device in the future.
  • Page 14 16. Activate Yes button to continue and the system displays a series of messages in a pop up window of the items being sent to the ST-EG100-E. Once all items have been saved, the system displays the M1XEP Reboot Required confirmation dialog box (see Figure 6).
  • Page 15 17. Activate OK button and the system displays the Reboot M1XEP dialog box (see Figure 7). Figure 7 - Reboot M1XEP Dialog Box 18. Activate Yes button to reboot the ST-EG100-E to apply the changes. Reboot takes up to 2 minutes to complete, and a connection can not be re-established with the ST-EG100-E until reboot is complete.

  • Page 16: Optional Configuration Using Elkrp2

    REQUIRED that you assign at least one user names with passwords to protect against unauthorized access to the M1 Control from the Web Brower. In addition, third party software developers wishing to connect to the ST-EG100-E secure port typically use the user name and password function.

  • Page 17: Enhanced Email Notification (Een)

    (mom@office.job, dad@work.job), ensures that both parents are notified when Mike arrives home. 10. Activate the Send button to save Email configuration changes to the ST-EG100-E. Refer to steps 15 through 19 of Section 3.3 for instructions on sending changes to ST-EG100-E and saving to local ElkRP2 database.
  • Page 18 * To simply view the diagnostic log in your web browser, enter either of the following in the URL address field in the browser: http://address/admin/log.txt or https://address/admin/log.txt ;where address is the IP address or DNS name for the ST-EG100-E. SETECH Security & Automation Revision 1...
  • Page 19 The following is an example of a complex email message set up in the ElkRP2, M1XEP Setup window for a Device Named “ST-EG100-E” with Email Address for Message 1 of “test@home.com. The “FROM” email address defined in M1XEP Setup is EG100E@home.com.

  • Page 20: Zone Status Report

    No Alarm 3.4.3. Dynamic DNS Setup To access an ST-EG100-E on the Internet, you need to know its Public IP Address. The Internet service provider may change that IP address from time to time. Because IP addresses change and are difficult to remember, you can sign up for a free or low-cost service known as Dynamic DNS.
  • Page 21 Check the last box to enable this. 6. SEND the setup to the control, then activate the Test button to test that the ST-EG100-E can contact the DDNS provider. The test does not perform an actual update, as the provider would consider that an abuse of their service.

  • Page 22: Time Server

    3.4.4. Time Server The ST-EG100-E can connect daily to a Time Server on the Internet to synchronize the M1’s or EZ8’s clock. This keeps the control’s clock to within a second of universal standard time. To enable this feature, click the Time Server tab on the M1XEP Setup window in ElkRP2. If you don’t already have or know of a time server to use, click the link provided or go to...

  • Page 23: Router Setup Notes

    ST-EG100-E Installation and User Guide Configuration • The filter criteria consists of zone references by zone numbers and/or zone status values by name. • Zone numbers may be specified as comma separated individual numbers or ranges. • Ranges are specified as a starting number and ending number separated by a '-' (dash).

  • Page 24: Other Ports Used By The Elk M1Xep

    ST-EG100-E Installation and User Guide Configuration The table below lists the ports used by the Elk M1XEP that should be port forwarded through the router. Port Routing Protocol Encrypted communications port. Route outside to connect with Configurable by installer. 2601 ElkRP2 and web TCP browser through Internet/WAN.

  • Page 25: Chapter 4 Virtual Keypad

    To access the Virtual Keypad Locally (on the same network), simply enter the IP Address for the ST-EG100-E located in the System URL/IP field on the Account Details page of ElkRP2, Example http://192.168.1.15. By default, this entry is routed to port 80, therefore, explicitly specifying port 80 is not required.

  • Page 26: Security System Interface

    ST-EG100-E Installation and User Guide Virtual Keypad Figure 9 - User Code Entry The only valid characters are the number 0 through 9. All other entries are to be ignored. The login process is initiated by the Connect button or pressing Enter. On failure, a message is displayed that indicates a general failure, and the entered user code must be re-entered.
  • Page 27 ST-EG100-E Installation and User Guide Virtual Keypad Area Menu - Presents a list of defined areas. Displayed status and all security related functions are directed to the currently selected area. Keypad Menu - Presents a list of keypads assigned to the selected area. Virtual Keypad button functionality is configured for the specified keypad.
  • Page 28 ST-EG100-E Installation and User Guide Virtual Keypad • Bypass - Opens a dialog to allow the user to bypass a zone. Zones may only be bypassed when the system is not armed. All Bypassed zones are cleared once the system is disarmed. The Bypass button will be illuminated when any zone is bypassed.

  • Page 29: Lighting Page

    ST-EG100-E Installation and User Guide Virtual Keypad • More... - Allows the user to scroll messages displayed on the first line of the alpha- numeric display. This button has no effect if the status consists of a single line. • Function Buttons o F1 thru F6 - Executes the pre-configured function associated with the key.

  • Page 30: Climate Page

    ST-EG100-E Installation and User Guide Virtual Keypad • ON/OFF Status Button - Shows the current state (on = green, off = grey) of the associated lighting component. Clicking on the indicator will toggle the current state of the component. • Dimmer Slider - Adjusts the brightness of the associated lighting component. This functionality is applicable only to dimmer type components, otherwise, setting to zero will turn off the component and any non-zero value will turn the component on.

  • Page 31: Thermostats

    ST-EG100-E Installation and User Guide Virtual Keypad The valid modes for the thermostat operation are thermostat dependent, however, typically, they are “Off”, “Heat”, “Cool”, “Auto”, and “Emergency Heat”. The valid modes for the fan are “Off”, “On”, and “Auto”. Note: the fan “Off” state is only valid if the thermostat mode is “Off”.

  • Page 32: Temperature Probes

    ST-EG100-E Installation and User Guide Virtual Keypad Auto - Maintains the ambient temperature between the heating and cooling setpoints. Emergency Heat - Forces use of heating coils on heat pump furnaces. This mode has no effect for non-heat pump units.

  • Page 33: Keypads

    ST-EG100-E Installation and User Guide Virtual Keypad Shows the reported temperature of available temperature probes. A value of -- indicates the zone is configured as a thermometer but isn’t reporting a valid value. 4.4.3.3. Keypads Shows the ambient temperature of all keypads. As with temperature probes, invalid values (keypads not equipped with temperature probes) will be displayed as double dashes.

  • Page 34: Outputs Page

    ST-EG100-E Installation and User Guide Virtual Keypad Displays a list of system defined macros. Macros are defined using the ELK configuration tool and can be used to automate operations (e.g. set all lights to a specific level). Clicking on the status LED requests the task be activated and at that time the LED will turn green.
  • Page 35 ST-EG100-E Installation and User Guide Virtual Keypad • Status Button - Shows the current state (on = green, off = grey) of the selected output. If no output is selected, the label next to the Status Button will be blank.

  • Page 36: Tools Page

    ST-EG100-E Installation and User Guide Virtual Keypad 4.4.6. Tools Page 4.4.6.1. Email The Email page is used to expand the email recipient list found within ElkRP2. By specifying a “alias” label matching the Group Name, a single Message may be sent to multiple email recipients.
  • Page 37 ST-EG100-E Installation and User Guide Virtual Keypad • Delete - Opens the “Confirm Delete” dialog window for the currently selected entry. • Edit - Opens the “Edit Group” dialog window for the currently selected entry. • Save - Stores the current alias table on the Ethernet module server.

  • Page 38: Log

    ST-EG100-E Installation and User Guide Virtual Keypad 4.4.6.2. Displays the contents of the ELKM1 event log. • ID - Index into the system log table (maximum of 512 log entries). • Date - Date/time the system event was recorded. • Area - Area in which the event occurred.

  • Page 39: License

    ST-EG100-E Installation and User Guide Virtual Keypad 4.4.6.3. License Allows the user to enter a license key. By default, if no license key has been installed on the Ethernet module web server, the server will generate a 15 day temporary license. If the license is...

  • Page 40: Chapter 5 Maintenance & Troubleshooting

    Maintenance & Troubleshooting Chapter 5 Maintenance & Troubleshooting 5.1. Firmware Installation If you are notified of a new firmware release, you can obtain the file and update the SETECH ST-EG100-E Ethernet Gateway. NOTE: To be notified when a firmware update is available, you must have setup a user account on the setechautomation.com...
  • Page 41 Ethernet board with a MAC address of 00:40:9D:69:51:FF would be STEG100E_6951FF.bin. The filename and path is loaded into the Image entry box in the SETECH Updater window. 8. Activate the Update button to start the update process (see Figure 12).

  • Page 42: Troubleshooting

    ST-EG100-E Installation and User Guide Maintenance & Troubleshooting 10. Activate Exit button to close the SETECH Updater window. 5.2. Troubleshooting Symptom Cause Resolution Wait 2 minutes after powering up the ST- Verify the ST-EG100-E is EG100-E for the powered up and connected initialization process to to the M1 Control.
  • Page 43 Resolution Using ElkRP2, click on M1XEP setup, then click "Find" to verify IP address. Highlight the ST-EG100-E and click "Use Selected" If the ST-EG100-E does not appear on the find screen, refer to the troubleshooting steps above. If there is a router/firewall...
  • Page 44 DNS information. Verify the Rule to send email is written correctly. Verify that ElkRP2 is disconnected when the triggering event occurs. Verify the ST-EG100-E is connected to the M1 and Ethernet Trouble enrolled. SETECH Security & Automation Revision 1...

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