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EC3000 Series
P/N: 71U-1409-300K © 2008, REV 20
Installation & Operator's Manual
www.unimark.com
Unimark Service: USA #: (800) 255-6356 or (740) 201-0080

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Summary of Contents for Unimark EC3000 Series

  • Page 1 EC3000 Series P/N: 71U-1409-300K © 2008, REV 20 Installation & Operator’s Manual www.unimark.com Unimark Service: USA #: (800) 255-6356 or (740) 201-0080...
  • Page 2: Table Of Contents

    This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Unimark could void the operator’s authority to operate the equipment under these conditions and rules. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Introduction

    EC3000 Unit AC Power Cord External Power Supply Module Manual or Quick Reference Card Product CD (available on Unimark Website) Optional items such as interface cables & adaptors EC3000 Installation and Operator’s Manual Page 3 of 24 71U-1409-300K; REV 20...
  • Page 4: Installation

    Installation 3.1 Unpacking Open the shipping carton. Remove the accessory items and lift the Unit from the carton, ensuring a firm grip on the base of the Unit. Retain original shipping carton and packing material for future shipping or storage purposes. Take caution of the scanner window when lifting, carrying, and installing the Unit 3.2 Counter Top Location The EC3000 Counter Top version of the Unit is designed to be placed or mounted on a flat stable area and its compact...
  • Page 5: Rear Shroud Mounting Option

    3.4 Rear Shroud Mounting Option The Unit has a rear shroud mounting option to secure the unit to the counter or desk surface and to cover and protect the cable and connectors. The option interlinks into the bottom of the Unit and latches onto the rear of the Unit. It is removed using a key lock.
  • Page 6: In-Counter Location

    3.5 In-Counter Location The In-Counter version of the Unit is designed with the typical installation methodology to place it in a counter opening so that the top of the unit sits relatively flush with the top surface (like a retail store’s in-counter scanner). However, the In-Counter version is not limited to this type of installation, and it may be placed on a flat stable area just like its counter top version, and like its counterpart, the compact size allows positioning on all common airline podium and counter locations (surfaces and side attachments).
  • Page 7 Counter Top Version Connector Access EC3000 Installation and Operator’s Manual Page 7 of 24 71U-1409-300K; REV 20...
  • Page 8: Host Rs-232 Serial Interface Specifications

    Host RS-232 Serial Interface Specifications 4.1 Hardware Interface The Unit provides an RS-232 Asynchronous Serial Communications port to interface to the Host system. This connection is provided using a single DB-9 female pin connector marked HOST or alternately an RJ-45 connector. The Unit is configured as a DCE unit and connects to an associated DTE host using a straight 1:1 cable to the DB-9 connector (assuming the host system uses a corresponding DTE DB-9 connector).
  • Page 9: Bar Code Reading Operation

    Bar Code Reading Operation 6.1 Bar Code Coupon Reading Using the Counter Top Version The integrated bar code scan engine target area is located near the center of the main case top surface. A coupon present (or detection) beam is located just in front of this target area. When a coupon cuts this beam, the scan engine is automatically triggered to look for (or scan for) any bar codes that come into the target area.
  • Page 10: Bar Code Coupon Reading Using The In-Counter Version

    6.2 Bar Code Coupon Reading Using the In-Counter Version The In-Counter version’s integrated bar code image scanner target area is actually a cone area projected up from within the Unit. This allows scanning of coupons as they are brought in towards the scan window. The Unit provides an audible indication when bar code data is “transmitted”...
  • Page 11: Atb Mag Swipe Reading Operation (Optional)

    ATB MAG Swipe Reading Operation (optional) 7.1 Installing the Magnetic Swipe Reader Option 7.1.1 Locate the t-bracket. 7.1.2 Orient the reader to the t-bracket so that the interface cable connection located at the rear of the unit. 7.1.3 Remove the screws from the bottom of the swipe reader and secure the t-bracket to the reader. 7.1.4 Remove the two bottom screws located towards the rear of the Unit.
  • Page 12: Swiping Atb Magnetic Coupons

    7.2 Swiping ATB Magnetic Coupons The Unit’s swipe reader option accepts full size ATB coupons, the ATB flight coupon section, the ATB boarding pass stub, and Wallet type coupons. The coupon is swiped through the reader as shown below. Coupons may be swiped forward or backwards through the reader as long as the magnetic strip always faces directly towards the face of the magnetic head.
  • Page 13 To avoid damage to the swipe reader, follow these basic precautions: 1. Do not insert multiple coupons. 2. Do not insert torn or mangled coupons. 3. Do not insert any other kind of printout except ATB coupons. 4. Avoid inserting coupons which have staples in them. If this is unavoidable, make sure staples are placed in the center of the coupon.
  • Page 14: Image Mode Operation

    7.3 Image Mode Operation In this mode, the Unit transmits all data read from the ATB magnetic stripe. Exact format will vary depending on the firmware version (see basic example below): [STX] “Track 1/Block 1”[CR][LF] “Track 1/Block 2”[CR][LF] “Track 1/Block 3”[CR][LF] “Track 2/Block 1”[CR][LF] “Track 2/Block 2”[CR][LF] “Track 2/Block 3”[CR][LF]...
  • Page 15: Operator Controls / Indicators

    Operator Controls / Indicators Several operator controls are provided for use during normal operation and to allow the operator to set indicator intensity levels. Refer to “Function Diagram” section for location of controls. 8.1 Eject Button An Eject button is provided to allow the operator to clear the read state of the Unit (eject coupons or clear data from the memory) so that it is ready to process another coupon.
  • Page 16: Audible Indicator Intensity Adjustment

    8.4 Audible Indicator Intensity Adjustment The Reset button has a secondary function to allow the operator to set the intensity level of the Unit’s audible indicator. The button’s function is indicated by the symbol. Power the Unit off. Press and hold the button and power the Unit on.
  • Page 17: Cleaning

    Cleaning The following section is provided to assist in basic cleaning procedures for the Unit. This section is not intended for regular maintenance or repair of the Unit. 9.1 Bar Code Scanner As a general rule, the bar code scanner elements should require very little cleaning. The scanner components are enclosed to minimize effects from the environment.
  • Page 18 Be very cautious about cleaning pouches like the ones used to clean PC screens. The solution for this type of cleaning pad is typically 50% water and 50% Isopropyl Alcohol and is unacceptable. Use Unimark ATB cleaning cards (P/N 700-5014-000, –200 or equivalent), which are presoaked in a solution of 99% Isopropyl Alcohol.
  • Page 19: Troubleshooting

    10.4.1 Verify that the display is not exposed directly to sunlight. Character displays can be difficult to see in sunlight. Relocate the Unit if necessary. 10.4.2 Shade the display with your hand. If the display still cannot be seen, return the Unit to Unimark or a certified service center.
  • Page 20: Customer/Technical Support

    11.0 Customer/Technical Support 11.1 Return Authorization/Customer Service To return a product to Unimark for repair or other assistance, please be prepared with the following information before calling our Customer Service department at (800) 255-6356 or (740) 201-0080 (U.S. office). ...
  • Page 21: Commands And Responses

    12.0 Commands and Responses Commands sent to the Unit are executed as soon as they are received. While executing some processes, the Unit will not be able to receive data from the host system. After reading a coupon, most commands will not be acted on until coupon processing is complete.
  • Page 22 MG - This is the message command and is used if the operator wants to directly control the optional passenger display. [STX]MG#P# A“data for line 1 up to 20 characters”[CR] HOST command sequence: B“data for line 2 up to 20 characters”[CR][ETX] [STX]“HCTC”MGOK#P[ETX] Unit response: MG command rules:...
  • Page 23: Aea Error Messages

    TO - Time Out setting command is used to set the period of time the Unit will wait for the host to respond to a coupon process (coupon read and data sent to host system) before the process is terminated and the Unit is released to process another coupon.
  • Page 24: Unimark Products, Llc. Warranty Statement

    Unimark hereunder by the purchaser for a defective product. In no event shall Unimark be liable to the purchaser for any damages resulting from or related to any failure or delay of Unimark in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.

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