AT&T Amber Alert GPS User Manual

Gps 3g

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Amber Alert GPS 3G Product User Manual

Congratulations on your wise purchase to keep your family connected and

protected. At Amber Alert GPS, Inc. we are dedicated to utilizing our

technology to connect families and protect kids. We know that through the

use of our Product, your lives will be enriched. Please call us if you need

You can reach us toll free at:

help in setting up your Product or if you have any questions.

Monday through Friday from 8am to 5pm MST

1-888-334-3958

Amber Alert GPS, Inc.

1196 W. South Jordan Parkway, Suite B

South Jordan, UT 84095

Amber Alert GPS

is a registered trademark of Alert GPS Holdings, Inc.

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Summary of Contents for AT&T Amber Alert GPS

Page 1 Amber Alert GPS 3G Product User Manual Congratulations on your wise purchase to keep your family connected and protected. At Amber Alert GPS, Inc. we are dedicated to utilizing our technology to connect families and protect kids. We know that through the use of our Product, your lives will be enriched.
Page 2: Table Of Contents
Attaching Faceplates........................7 Getting Started with the App ......................8 Coverage Area ..........................9 Alerts ..............................9 Registering Your Amber Alert GPS Product .................. 10 Settings ............................11 SOS/Voice Alerts ........................12 Users ............................13 Setting Up Alert Recipients ......................13 Access Levels ..........................
Page 3 Low Battery Alerts ........................28 School Ready Alerts........................29 Passive Alerts ..........................30 Device ON/OFF Alerts ......................30 Inactivity Alerts ........................30 Passwords ............................30 Set Password ......................... 30 Change Password ........................31 History ............................32 Log Out ............................33 Firmware ............................
Page 4: What Is Included In The Packaging
The back of the Quick Start Guide contains important information on how to get started. You will need to go to www.amberalertgps.com/login to complete the registration process and create a login for the Tracking Portal. While you are completing registration, please make sure your Amber Alert GPS Product is plugged in and charging.
Page 5: Your Amber Alert Gps Product
Your Amber Alert GPS Product Power Button - The power button is located on the top of the Product. To turn the Product ON, press and hold the power button for 3 seconds. Check the LED lights located on the front faceplate of the Product.
Page 6: Volume Controls
Volume Controls – The volume controls are located on the left side of the Product directly under the charging port. If you desire to turn the volume up or down, press the buttons with the appropriate arrows. These buttons allow you to adjust the ring volume of the Product. To ensure adequate voice volume, call your child’s device and adjust the volume to a level you deem appropriate.
Page 7: Satellite Signal
Satellite Signal – It is very important for the Product to acquire a satellite signal. Please note that when you first receive the Product, it may take several hours for the Product to obtain a GPS signal. For best results, take the Product outside after charging or charge by a window. Attaching Faceplates –...
Page 8: Getting Started With The App
Predator Alerts, Speed Alerts and much more. The Parent App is available for iOS and Android. To download the Parent App, please go to Google Play or iTunes and search for Amber Alert GPS or type in the following links: •...
Page 9: Coverage Area
Coverage Area The Amber Alert GPS Product comes with an active pre-installed AT&T SIM card. To view the coverage map in your area, please go to: AT&T: http://www.wireless.att.com/coverageviewer/#?type=voice Alerts An Alert notifies designated Users of an event experienced by the Product. All Alerts are delivered by Email only.
Page 10: Registering Your Amber Alert Gps Product
Registering Your Amber Alert GPS When the Product is purchased from AT&T.com or an AT&T Retail Store, the Product is only Product partially activated. Complete activation occurs when you finish the necessary registration steps at www.amberalertgps.com/login. During these steps, you’ll be prompted to create a username and password, identify your Product by IMEI number (found on the back of your device and/or the packaging), name your Product, set up Email Alerts and SOS/Voice calling.
Page 11: Settings
Other Settings such as: Reboot Device, Re-enable Power Button, and Cell Data Settings are in place to help diagnosis technical issues and should only be modified when directed by an Amber Alert GPS technician. Click the “Update” button at the bottom of the Settings page to save or update your new settings.
Page 12: Sos/Voice Alerts
SOS/Voice Alerts The SOS/Voice Alert is one of the most popular features of the Amber Alert GPS Product. This feature is capable of doing two things: 1) initiating a voice call to a pre-designated User; and 2) sending out an Email SOS Alert to other authorized Users listed in the Tracking Portal. The SOS/Voice feature is activated by pressing and holding down the round SOS button located on the front of the Product for at least 5 seconds.
Page 13: Setting Up Alert Recipients
Setting Up Alert Recipients Users You can add additional trusted individuals to help monitor your child and receive Alerts. To do so, please log into the Tracking Portal and click on the Users tab. The individual that made the initial purchase of the Product will be listed as the first User (Primary User).
Page 14: Access Levels
Alerts that particular User will receive, and what level of access you are willing to grant to the User. Access Levels: Amber Alert GPS has created the following four User access levels, which allow you to customize the level of access you grant to each User: •...
Page 15 Edit Users: To Edit Users, please click the EDIT button located after the particular User’s Email address. You will then be directed to the previous page shown above, and may make any desired changes. Filter by Current Device: To view the authorized Users that are linked to a particular Product, check the box at the top of the page next to “Filter By Current Device”.
Page 16: Configuring Voice User
If set correctly, a pop up will display the words “Update Successful” and the button will change to say CURRENT VOICE USER. To initiate a call to your Amber Alert GPS Product, call the phone number that was listed in the “Important Information” section during the registration process.
Page 17: Features
Features Map Page To locate your Product at any time, simply log in to the Tracking Portal via your computer or your Smartphone Application. Product locations are updated every 5 minutes on the Map page. Green Map Marker = Current Location Yellow Map Marker = Last Known Location Red Map Marker = Previous Locations Orange Map Markers = SOS Alerts...
Page 18: Map Page: Reports
To view the address and details of a location, simply click on any map marker, or on the report related to such map marker. If your screen has remained open to the Map page for a period of time, remember to click the Refresh button to draw down the most current location information. Map Page: Reports The Reports are visible on the right side of the Map page.
Page 19: Home Page
Home Page The Home page enables you to simultaneously view the current or last known locations of multiple Products on the same screen. Each Product is represented by a different color so you can easily distinguish between Products. If you wish to view the address of a particular Product, click the Detail button located to the right side of your selected Product.
Page 20: Alerts
Alerts Zone Alerts Zone Alerts (or virtual boundaries) are a very popular and effective feature. You may set up to 20 Zones at any one time. Zones can be set up around your child’s school, home, and neighborhood or anywhere you designate. Once a Zone is created and activated on the Tracking Portal, the Zone will remain set until edited or deleted.
Page 21 • Use the “plus” sign and “minus” sign to zoom in and out. • The default Zone radius is set at 1,000 feet. If you want to adjust the radius, press the drop down arrow in the Zone Radius box and select your desired radius. •...
Page 22 Zones can be changed at any time. To edit a Zone, click the EDIT button next to the Zone you want to change and the following screen will appear: You may enter a new address, change the radius, change when you receive Alerts or delete the Zone.
Page 23: Speed Alerts
Speed Alerts To be notified that your child is in a vehicle that is exceeding your selected maximum speed threshold, simply set a Speed Alert. During the interval in which the Product pings the satellites, the speed is recorded. If the speed exceeds the threshold you set, an Alert will be sent to each of the designated Users.
Page 24: Predator Alerts
Our Product is the only children’s GPS Product on the market that lets you know when it is near a registered sex offender’s residence. Amber Alert GPS utilizes the US Department of Justice’s Dru Sjopdin National Sex Offender database and issues a Predator Alert when the Product passes within 500 feet of a registered sex offender’s residence.
Page 25 To view the registered sex offenders that are closest to your Amber Alert GPS Product, check the Predator box located on the Map Page. The box will drop down and present two options: “Predators Around Last Location” and “Predators Around Custom Location”. If you check the first option, the Map Page will refresh showing many “Blue Man”...
Page 26 If you have become familiar with particular Predators and do not want to receive an Alert each time the Product comes within 500 feet of such registered sex offender’s residence, then you may disable the Alert for such Predator by selecting the “Disable Alerts For This Predator” button located on the Predator Details pop up window.
Page 27: Breadcrumb
Breadcrumb Breadcrumb is an easy and convenient way to receive regular Alerts specifying the location of the Product on a particular time interval that you select. To select a Breadcrumb reporting interval for the Product, log in to the Tracking Portal, select Alerts from the main menu, and click the Breadcrumb sub-tab.
Page 28: Low Battery Alerts
Low Battery Alerts Designated Users will receive Low Battery Alerts when the battery life is approximately 15%. To ensure Low Battery Alerts are ON, log in to the Tracking Portal, select Alerts from the main menu, and click the Battery sub-tab. Click the START button to activate. Check the “Current Status”...
Page 29: School Ready Alerts
School Ready Alerts School Ready mode is a parent activated feature that blocks all incoming calls to the Product while the child is in a school or learning environment. Calls (including SOS calls) from the Product to the preprogrammed number can still be initiated when the Product is in School Ready mode.
Page 30: Passive Alerts
Passive Alerts The Amber Alert GPS Product has developed some helpful Alerts that are generated automatically. These Alerts are delivered via Email to the Primary User only and are also displayed on the Reports Panel viewable from the Map Page of the Tracking Portal. These Alerts are not configurable.
Page 31: Change Password
Change Password Changing your Login Password is simple. We recommend changing your Password at least every 3 months. To change your Password, log in to the Tracking Portal. On the far right side of the screen, there is a drop down arrow located to the immediate right of the words “Logged In As”. Click the down arrow and select MY PROFILE.
Page 32: History
History To view or download the Product location data for a particular day, select the History tab. A monthly calendar will display the number of locates per day and the number of Email Alerts sent out per day. To view the location data for a particular day, click on the “Locates” link. A map will then display all of the location data generated by the Product on that day.
Page 33: Log Out
Increasing the size of the Product’s battery likewise increases its weight and size. The Amber Alert GPS Product provides real-time updates approximately every 5 minutes, recording tracking history for later review so the designated Users can see everywhere the Product has been –...
Page 34: Product Specifications
Product Specifications PHYSICAL SPECIFICATIONS: Dimensions L: 2.8”, W: 1.5”, H: .8” Housing Polycarbonate Alloy/ABS Weight 2.35 ounces Standard Battery 880 mAh Rechargeable Lithium Ion ELECTRICAL SPECIFICATIONS: Operating Voltage 3.7 V ENVIRONMENTAL SPECIFICATIONS: Operating and Storage temp -10C to +60C Functional GPS TECHNOLOGY: MTK 14 channel Sensitivity...
Page 35: Attachment Options
A variety of accessories are available on our website that make it fun for your child to wear their Amber Alert GPS Product every day. If using a pouch to carry your Product, please make sure that the SOS button is correctly oriented in the pouch to expose the SOS/Voice button.
Page 36: Gps For Beginners
GPS for Beginners How does GPS work? GPS satellites orbit the Earth at an altitude of a little over 12,000 miles and travel almost 9,000 miles per hour. Each satellite completes an orbit about twice a day. It transmits data that indicates its location and the current time.
Page 37: Sight Impaired Information
Volume Up Button • Volume Down Button The Amber Alert GPS Product has no display, no keyboard, and no audio or tactile feedback capability. The Amber Alert GPS Product is a small, rectangular device. It is approximately 2.8” long, 1.5”...