Bull ESCALA 7214 Service Manual

1u2 storage device enclosure
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7214 Model 1U2
Storage Device
Enclosure
Service Guide
REFERENCE
86 A1 69EW 00

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  • Page 1 7214 Model 1U2 Storage Device Enclosure Service Guide REFERENCE 86 A1 69EW 00...
  • Page 3 ESCALA 7214 Model 1U2 Storage Device Enclosure Service Guide Hardware March 2008 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 69EW 00...
  • Page 4 Quoting of brand and product names is for information purposes only and does not represent trademark misuse. The information in this document is subject to change without notice. Bull will not be liable for errors contained herein, or for incidental or consequential damages in connection with the use of...
  • Page 5: Table Of Contents

    Contents Notices ....v Step 14 . . 14 Step 15 . . 14 Safety and Environmental Notices . . vi Step 16 . . 15 Danger Notices .
  • Page 6 7214 Storage Device Enclosure Service Guide...
  • Page 7: Notices

    Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 8: Safety And Environmental Notices

    Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems.
  • Page 9 unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 10 Per GB 9254–1998, the user manual for a Class A product must carry the following warning message (English translation from the Chinese standard) about use in a residential environment in Chinese (Simplified Chinese): Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical action.
  • Page 11: Product Recycling And Disposal

    Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products.
  • Page 12: Battery Return Program

    return, recycling and recovery of WEEE. Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. Battery return program This product may contain sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery.
  • Page 13: Ibm Cryptographic Coprocessor Card Return Program

    European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive. Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés.
  • Page 14 7214 Storage Device Enclosure Service Guide...
  • Page 15: About This Guide

    About This Guide This guide describes how to service the 7214 Model 1U2 Storage Device Enclosure. It contains the following chapters: Chapter 1, “General Information,” describes the 7214 Storage Enclosure, gives the system requirement, discusses cables, and lists hardware specifications. Chapter 2, “Maintenance Analysis Procedures,”...
  • Page 16: How To Send Your Comments

    How to send your comments Your feedback is important in helping to provide the most accurate and high-quality information. If you have any comments about this book or any other IBM documentation, fill out the readers’ comment form at the back of this book. v If you prefer to send comments by mail, use the readers’...
  • Page 17: Chapter 1. General Information

    Chapter 1. General Information The 7214 Model 1U2 Storage Device Enclosure is an external enclosure that provides convenient storage expansion capabilities for select IBM eServer, pSeries, and System p computer systems. The 7214 Storage Enclosure is designed to mount in 1 EIA Unit (1.75″) of a standard 19-inch rack using the rack mount hardware kit. The design of the 7214 Storage Enclosure allows for easy customer setup and installation.
  • Page 18 Power Switch The power switch 5 is a push button switch that enables the power to be turned on or off. Push and release the button to toggle power to the 7214 Storage Enclosure on and off. Bay A Bay A, 1 on the left front of the 7214 Storage Enclosure (see Figure 1 on page 1), can accommodate a single tape storage device or a bay blank.
  • Page 19: System Requirement

    Fan Fault LED The Fan Fault amber LED 9 indicates a fan fault when lit. Cooling Fan The 7214 Storage Enclosure utilizes one internal cooling fan to regulate the internal temperature of the enclosure. Air exits the 7214 Storage Enclosure at the cooling fan location ( 10 ).
  • Page 20: Specifications

    Specifications Table 1. Specifications for the 7214 Model 1U2 Storage Device Enclosure Physical Specifications Width 439 mm (17.28 in.) Depth 733 mm (28.85 in.) Height 42.9 mm (1.69 in.) Weight 11.79 kg (26 lb) Power Specifications 0.047 @ 120 V AC V AC 100 to 125, or 200 to 240 Hertz...
  • Page 21: Media Drive Environment And Use

    Media Drive Environment and Use IBM’s goal is to provide you with a product that you can configure and use reliably. Removable media drives require specific maintenance and environmental conditions to operate well over time. Using high quality, data grade media, handling and storing this media properly, operating the removable media drive in a clean environment and keeping the removable media drive properly cleaned can help you to avoid problems with your IBM product.
  • Page 22: Hardware Issues

    Hardware Issues Cables may affect drive performance. IBM cables are designed specifically to keep the bus as free of noise as possible. Use of non-IBM cables may adversely affect the device performance. If IBM service personnel analysis indicates a problem with non-IBM cables, it may be necessary for the customer to replace them with the appropriate IBM cables.
  • Page 23: Chapter 2. Maintenance Analysis Procedures For Service Representatives

    Chapter 2. Maintenance Analysis Procedures for Service Representatives DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.
  • Page 24: Flowchart Of The Maps

    The following flowchart provides a graphic to be used as a guide to the MAP. For detailed instructions on how to perform each procedure safely and correctly, refer to the steps in this chapter. Flowchart of the MAPs Step 1 Step 8 Step 14 Does the...
  • Page 25: Step 9

    Step 1 DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system. It is the customer’s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
  • Page 26: Step 13

    Step 4 This step performs a visual and physical check in an attempt to fix the problem. 1. Do a controlled system shutdown (refer to the instructions in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide). 2. Ensure that the power to the host is off. 3.
  • Page 27: Step 15

    Step 6 This step checks the power supply voltage levels as the possible source of the problem. Note: The illumination of the amber fault LED on the rear of the power supply is the primary indicator for the need to replace the power supply. 1.
  • Page 28: Step 17

    Step 8 This step examines the enclosure cooling fan as the possible source of the problem. Note: The illumination of the amber fan fault LED on the rear of the electronics tray assembly is the primary indicator for the need to replace the cooling fan.
  • Page 29 enclosure powers on and appears to run normally, reassemble the enclosure, and then return to Step 1. Replace the damaged component or reseat the cable, reassemble the enclosure and then return to Step 1. Step 11 This step checks the power distribution cable as the possible source of the problem. 1.
  • Page 30 Step 13 This step examines the drives as the possible source of the problem. 1. Press the power switch to turn off the power to the 7214 Storage Enclosure. 2. Disconnect the cable from the drive in Bay A. 3. Press the power switch to turn on the power. Does the drive in Bay B power up and complete the Power On Self Test (POST) normally? Turn off the power, reconnect the cable to the drive in Bay A, and...
  • Page 31 Are their any signs of damage, wear, or loose cables? Plug the enclosure into an electrical source and press the power On switch to determine if the connection inspection fixed the problem. If the enclosure does not power up normally, go to Step 16. If the enclosure powers on and appears to run normally, reassemble the enclosure, and then return to Step 1.
  • Page 32 Step 18 This step verifies that the 7214 Storage Enclosure has been properly configured to the host system. Check the configuration of the 7214 Storage Enclosure to the host system software by doing the following: 1. Log into the host system (AIX operating system). Note: You must have root authority to install or remove the 7214 Storage Enclosure from the system.
  • Page 33 v SATA DVD-ROM Drive If the status of the 7214 Storage Enclosure drive feature is displayed as Available, the device has successfully been configured. If the status is not displayed as Available, refer to your host system manuals. Is the 7214 Storage Enclosure properly configured to the host system? Go to Step 19.
  • Page 34 7214 Storage Device Enclosure Service Guide...
  • Page 35: Chapter 3. Removal And Replacement Procedures

    Chapter 3. Removal and Replacement Procedures This chapter describes the procedures to follow when removing and replacing the 7214 Storage Enclosure field replaceable units (FRUs). Note: Service actions involving the removal of the enclosure cover must be performed by an IBM authorized service representative. DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or...
  • Page 36: Removing And Replacing The Cover

    Consideration should be given to the connection of the equipment to the supply circuit, so that overloading of circuits does not compromise the rack supply wiring or over-current protection. To provide the correct power connection to the rack, refer to the rating labels located on the equipment installed the rack to determine the total power requirement for the supply circuit.
  • Page 37 DANGER To prevent a possible electrical shock when installing the device, ensure that the power cord for that device is unplugged before installing signal cables. (RSFTD204) 4. Unplug the 7214 Storage Enclosure power cable from the electrical outlet. 5. Disconnect the power cable from the 7214 Storage Enclosure. 6.
  • Page 38: Removing A Storage Device From The Enclosure

    Removing a Storage Device from the Enclosure Use the following procedures to remove installed devices from the 7214 Storage Enclosure: Removing a DVD Drive from the DVD Assembly 1. Determine which DVD Drive will be removed. 2. Push the latch (see 1 in Figure 8) up toward the DVD Drive. 3.
  • Page 39: Removing A Dvd Assembly Tray

    Removing a DVD Assembly Tray Attention: This procedure is intended to be performed only by an IBM authorized service representative. 1. Push the latch (see 1 in Figure 9) towards the assembly. 2. Pull the DVD assembly partially out of the enclosure using the latch as a handle.
  • Page 40: Removing The Dat72 Drive Assembly

    Removing the DAT72 Drive Assembly 1. Push the latch (see 1 in Figure 10) towards the drive assembly. 2. Pull the DAT72 drive and latch assembly partially out of the enclosure using the latch as a handle. 3. Grasp the DAT72 assembly 2 and pull it out of the enclosure. 4.
  • Page 41: Removing And Replacing The Power Supply

    Removing and Replacing the Power Supply To remove the power supply from the 7214 Storage Enclosure: 1. Turn off the power to the 7214 Storage Enclosure. 2. Gain access to the rear of the 7214 Storage Enclosure. 3. Disconnect the ac power cord 1 from the power supply, at the rear of the 7214 Storage Enclosure.
  • Page 42 To replace the power supply, reverse the removal procedure. Make sure to: 1. Connect the power switch and power distribution cable connectors into the internal end of the power supply. 2. Carefully insert and slide the power supply straight into the system. 3.
  • Page 43: Removing And Replacing The Electronic Tray Assembly

    Removing and Replacing the Electronic Tray Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative. To remove the electronic tray assembly from the 7214 Storage Enclosure: 1. Turn off the power to the 7214 Storage Enclosure. 2.
  • Page 44 To replace the electronic tray assembly, reverse the removal procedure. Make sure 1. Connect the power supply cable and internal SAS or DVD cables to any installed devices to the ESM card. 2. Carefully insert and slide the electronic tray assembly straight into the system. 3.
  • Page 45: Removing And Replacing The Cooling Fan

    Removing and Replacing the Cooling Fan To remove the cooling fan: 1. Perform the electronic tray assembly removal procedure. Refer to “Removing and Replacing the Electronic Tray Assembly” on page 27. 2. Disconnect the fan cable 1 from the ESM card connector. 3.
  • Page 46: Removing And Replacing The Power Switch Assembly

    Removing and Replacing the Power Switch Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the power switch assembly: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover”...
  • Page 47: Removing And Replacing The Vpd Cable Assembly

    Note: When installing the VPD bracket/card, ensure that the LEDs are correctly aligned into the holes on the front of the enclosure chassis. Attention: The VPD card/bracket is not a field replaceable unit as it contains serial number data that matches the labels on the chassis. Removing and Replacing the VPD Cable Assembly Attention: This procedure is intended to be performed only by an IBM authorized service representative.
  • Page 48: Removing And Replacing The Internal Sas Cable

    Removing and Replacing the Internal SAS Cable Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the SAS cable: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover”...
  • Page 49: Removing And Replacing The Dvd Cable

    Removing and Replacing the DVD Cable Attention: This procedure is intended to be performed only by an IBM authorized service representative. Use the following steps to remove the DVD cable: 1. Perform the cover removal procedure. Refer to “Removing and Replacing the Cover”...
  • Page 50 7214 Storage Device Enclosure Service Guide...
  • Page 51: Chapter 4. Servicing The Dat 72, 4Mm Tape Drive

    Chapter 4. Servicing the DAT 72, 4mm Tape Drive This chapter describes procedures to follow when a problem is detected with an installed DAT 72 tape drive feature. For additional information about the status lights, operating features, and rear connections on the DAT 72 tape drive feature, refer to Chapter 8 in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide Before using or servicing any FRU, let it acclimate to the operating environment...
  • Page 52 The following procedure describes how to manually remove a data cartridge from the tape drive. If this procedure is performed, replace the drive, discard the used media, and use new media. 1. Remove the drive from the 7214 Storage Enclosure (see “Removing a Storage Device from the Enclosure”...
  • Page 53 4. Remove the top lid of the drive mechanism (4 screws 3 ). 5. Insert a 1.5 mm hexagonal key or a small Phillips screwdriver into the aperture on the right side of the drive looking from rear. This gives you access to the motor worm wheel, as shown in Figure 18.
  • Page 54 7214 Storage Device Enclosure Service Guide...
  • Page 55: Chapter 5. Servicing The Dvd Drive

    Chapter 5. Servicing the DVD Drive This chapter describes procedures to follow when a problem is detected with an installed DVD drive feature. For additional information about the status lights, operating features, and rear connections on the DVD drive feature, refer to Chapter 9 in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide Before using or servicing any FRU, let it acclimate to the operating environment for as long as it has been away from the environment or for 24 hours, whichever is...
  • Page 56 7214 Storage Device Enclosure Service Guide...
  • Page 57: Chapter 6. Parts Diagram And Parts List

    Chapter 6. Parts Diagram and Parts List This chapter provides the parts diagram and parts list required to service the 7214 Model 1U2 Storage Device Enclosure. How To Use This Parts List (As Required) in the Units column indicates that the quantity is not the same for all machines.
  • Page 58: Assembly 1: Parts Diagram

    Assembly 1: Parts Diagram RLHSV516-0 7214 Storage Device Enclosure Service Guide...
  • Page 59 Assembly 1: (continued) Asm– Part Index Number Units Description 1–1 1 Chassis –2 95P4033 1 Cover –3 95P4107 3 Tray latch –4 95P4036 1 Electronics tray assembly –5 95P4064 1 VPD bracket/card assembly –6 95P4066 1 Cooling fan –7 95P3651 1 Power supply FRU –8 95P4068...
  • Page 60 7214 Storage Device Enclosure Service Guide...
  • Page 61: Appendix A. Power Cables

    Appendix A. Power Cables To avoid electrical shock, a power cable with a grounded attachment plug has been provided. Use only properly grounded outlets. Power cables used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). The power cables consist of: v Electrical cables, type SVT or SJT.
  • Page 62 Table 4. Power Cable Information (continued) Part Number Country or Region Index 39M5080 6 ft Chicago Chicago, U.S.A. 39M5102 Australia Australia, New Zealand, Uruguay 39M5123 France Abu Dhabi, Austria, Belgium, Bulgaria, Botswana, Egypt, Finland, France, Germany, Greece, Iceland, Indonesia, Korea (South), Lebanon, Luxembourg, Macau, Netherlands, Norway, Portugal, Saudi Arabia, Spain, Sudan, Sweden, Turkey, Yugoslavia 39M5130 Denmark...
  • Page 63: Appendix B. Safety Inspection Procedures

    Appendix B. Safety Inspection Procedures DANGER To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one hand, when possible, to connect or disconnect signal cables. (RSFTD004) DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system.
  • Page 64 Perform the following safety checks. 1. Do a controlled system shutdown. Refer to the instructions in the 7214 Model 1U2 Storage Device Enclosure Setup and Operator Guide. 2. Turn off the power to all external devices connected to the system unit. 3.
  • Page 65 RLHSV515-0 Figure 21. Rear View of the 7214 Storage Enclosure Note: Use an analog meter to measure grounding resistance; do not use a digital multimeter. 14. If the 7214 Storage Enclosure passes the test in the previous step, plug its external power cable into the electrical outlet.
  • Page 66 7214 Storage Device Enclosure Service Guide...
  • Page 67 If you require a written reply, please include your complete mailing address below. NAME: __________________________________________________________ DATE: ______________ COMPANY: ___________________________________________________________________________ ADDRESS: _____________________________________________________________________________ _______________________________________________________________________________________ Please give this technical publication remarks form to your BULL representative or mail to: Bull - Documentation D ept. 1 Rue de Provence BP 208...
  • Page 68 NAME: __________________________________________________________ DATE: ______________ COMPANY: ___________________________________________________________________________ ADDRESS: _____________________________________________________________________________ _______________________________________________________________________________________ PHONE: ___________________________________________ FAX: _____________________________ E-MAIL: _______________________________________________________________________________ For Bull Subsidiaries: Identification: ________________________________________________________________________ For Bull Affiliated Customers: Customer Code: _____________________________________________________________________ For Bull Internal Customers: Budgetary Section: ___________________________________________________________________ For Others: Please ask your Bull representative.
  • Page 70 BULL CEDOC 357 AVENUE PATTON B.P.20845 49008 ANGERS CEDEX 01 FRANCE REFERENCE 86 A1 69EW 00...

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