fifthplay EnergySmart User Manual
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fifthplay EnergySmart User Manual

Energy usage controlling system
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Summary of Contents for fifthplay EnergySmart

  • Page 1 EnergySmart User Guide...
  • Page 2 © 2013 fifthplay nv. All rights reserved.

  • Page 3: Table Of Contents

    ONTENTS  Introduction 9  What is fifthplay EnergySmart? 9  Installation 11  What do you need? 11  Getting started 11  Connecting the gateway 12  Connecting the gateway to the wireless network 15  Registering a new user 18 ...
  • Page 4 Viewing the consumption of the ICY Smart thermostat 38  Smart thermostat Honeywell Evo Touch 41  About the Smart thermostat Honeywell Evo Touch 41 ■ Batteries 41  Installing your Smart thermostat Honeywell Evo Touch 41 fifthplay EnergySmart - User Guide...
  • Page 5 Viewing the consumption of the Smart thermostat DT-92 58  Smart meter 61  What do you need? 61  Adding the smart meter to the system 61  Configuring the smart meter 63  Viewing your consumption 63 fifthplay EnergySmart - User Guide...
  • Page 6 Comparing the consumption of your devices 82  Exporting the consumption of your devices 82  Automatically exporting your results 83  Tariffs 85  About adding tariffs 85  Altering the standard tariff 85  Adding a new tariff 86 fifthplay EnergySmart - User Guide...
  • Page 7 Receiving a warning when the gateway is offline 95  Setting your time zone 95  Renewing your voucher 95  Changing your password 96  Changing your user name 96  Smartphones and tablet computers 97  Installing the fifthplay app 97 fifthplay EnergySmart - User Guide...
  • Page 8  Wireless internet 100  Smart plugs 101  ICY Smart thermostat 103  Smart thermostat Honeywell Evo Touch 104  Smart thermostat DT-92 105  Conventional meter 106  Messages 107  Support 107 fifthplay EnergySmart - User Guide...

  • Page 9: Introduction

    You will know immediately where energy is being consumed in excess. fifthplay EnergySmart lets you analyse all of your data and view this in easy-to-use charts. This allows you to save both time and money, because you know immediately where you need to intervene.
  • Page 10 1 Introduction fifthplay EnergySmart - User Guide...

  • Page 11: Installation

    Connect the gateway, see “Connecting the gateway” on page Register yourself as a new user, see “Registering a new user” on page Activate fifthplay EnergySmart, see “Activating fifthplay EnergySmart” on page Install your devices: ■ “Smart plugs” on page 25 ■...

  • Page 12: Connecting The Gateway

    Make a note of the serial number and MAC address of your gateway. You will need these when you register as a user. Use the Ethernet cable to connect your gateway to your internet modem or router. fifthplay EnergySmart - User Guide...
  • Page 13 P1/USB cable or the RJ11 cable. See “Adding the smart meter to the system” on page 61. a conventional meter, the sensor. See “Connecting the sensor to the gateway” on page 71. Close the cover. fifthplay EnergySmart - User Guide...
  • Page 14 The led light on the gateway will begin to flash green. The gateway is starting up. You will now hear a voice say “Your fifthplay device is starting up”. As soon as the led light stops flashing and remains green, you are connected to the internet and your gateway is working correctly.

  • Page 15: Connecting The Gateway To The Wireless Network

    Open the cover on the underside of your gateway. Make a note of the serial number and MAC address of your gateway. You will need these when you register as a user. fifthplay EnergySmart - User Guide...
  • Page 16 P1/USB cable or the RJ11 cable. See “Adding the smart meter to the system” on page 61. a conventional meter, the sensor. See “Connecting the sensor to the gateway” on page 71. fifthplay EnergySmart - User Guide...
  • Page 17 : Only enter the digits and letters of your MAC address, without the colons. MPORTANT Click Wi-Fi configuration. Select the wireless network you would like to connect to from the list. fifthplay EnergySmart - User Guide...

  • Page 18: Registering A New User

    Read and accept the terms and conditions. A confirmation screen will appear. Check your email and click the activation link in the email from fifthplay EnergySmart to acti- vate your account. Now log in to the website as an existing user.
  • Page 19 2 Installation Read and accept the terms and conditions. Enter the voucher code. Click Register. fifthplay EnergySmart is now activated. You can now install devices and intelligently manage your energy consumption. Following steps: ■ “Smart plugs” on page 25 ■...
  • Page 20 2 Installation fifthplay EnergySmart - User Guide...

  • Page 21: Network

    Go to the Network tab and click Rooms. Click next to the room for which you want to edit the name. Edit the name of the room in the Room details dialogue box. Click Save. fifthplay EnergySmart - User Guide...

  • Page 22: Adding A Schedule To A Room

    Go to the Network tab and click Groups. Click next to the group that you want to add devices to. Check the devices that you want to add to this group in the Devices tab. Click Save. fifthplay EnergySmart - User Guide...

  • Page 23: Editing A Group

    Use the drop-down menu to select the group that you want to apply the schedule to. Click Schedule. Removing a group Go to the Network tab and click Groups. Click next to the group that you want to remove. fifthplay EnergySmart - User Guide...
  • Page 24 3 Network fifthplay EnergySmart - User Guide...

  • Page 25: Smart Plugs

    “Adding smart plugs to the system” on page Plug the smart plugs into the wall outlet. : Ensure there is a distance of at least 1.6 meters between the gateway and MPORTANT the smart plugs. MIN DISTANCE 1.6 METERS fifthplay EnergySmart - User Guide...

  • Page 26: Adding Smart Plugs To The System

    You only have to perform this task if you bought additional smart plugs for an existing gateway. Note down the eight-digit serial number that is written on the rear of your smart plugs. Plug the smart plugs into the wall outlet. fifthplay EnergySmart - User Guide...
  • Page 27 Network tab and select General > Network Overview. Here you will see which smart plugs are already connected to the gateway. Click Start automatic scan. The smart plugs now appear with the Active smart plugs. fifthplay EnergySmart - User Guide...

  • Page 28: Configuring The Smart Plugs

    You can, if you wish, switch all devices on and off at the same time by clicking the button in front of devices. If you have created rooms or groups, you can also do this for each room or group. fifthplay EnergySmart - User Guide...

  • Page 29: Adding The Smart Plugs To A Room

    Allocated groups list. You can add a plug to more than one group. Click Close. fifthplay EnergySmart - User Guide...

  • Page 30: Creating A Schedule

    You should already have created a schedule. To create a schedule, see “Creating a schedule” on page Go to the Schedules tab and choose Schedule Plugs > [The schedule that you want to amend]. Make any required alterations. Click Save. fifthplay EnergySmart - User Guide...

  • Page 31: Removing An Existing Schedule

    Go to the Added plugs tab and click Add a plug to the schedule. Select the smart plugs that you want to add. You can allocate a smart plug to only one schedule. fifthplay EnergySmart - User Guide...

  • Page 32: Removing Smart Plugs From A Schedule

    Go to the Network tab and choose Groups > All devices. Click Edit next to the plug whose collected data you want to erase. Select the check box Erase previously collected data. Click Save. Click Close. fifthplay EnergySmart - User Guide...

  • Page 33: Icy Smart Thermostat

    (to attach the ICY Smart thermostat to the wall) Connecting the ICY Smart thermostat with the gateway Unplug the gateway. If necessary, take the gateway off the wall. Open the cover on the backside of the gateway. fifthplay EnergySmart - User Guide...

  • Page 34: Adding An Icy Smart Thermostat To The System

    Let the fitter install the ICY Smart thermostat. Go to my.fifthplay.com and log in. Go to the Network tab and choose General > Add a thermostat. Enter the serial number of the ICY Smart thermostat. fifthplay EnergySmart - User Guide...

  • Page 35: Configuring The Icy Smart Thermostat

    ■ Current preferred value: The preferred current temperature of your ICY Smart thermo- stat. The fields Device Type Creation date have fixed values and cannot be altered. Enter the following values in the Thermostats tab: fifthplay EnergySmart - User Guide...
  • Page 36 This field is completed automatically. You cannot enter your own values. Offset calibration Value: The number of degrees by which the temperature of the ICY Smart thermostat varies from the actual temperature of the room. Click Save. fifthplay EnergySmart - User Guide...

  • Page 37: Manually Controlling The Icy Smart Thermostat

    The current temperature will appear within seconds. About scheduling the ICY Smart thermostat The fifthplay EnergySmart schedule for the ICY Smart thermostat determines the mode of the ICY Smart thermostat. You can choose from 3 modes: ■...

  • Page 38: Editing A Schedule

    Click in the legend at the bottom of the screen to set the data that you want to see in the chart: ■ Desired temperature ■ Desired temperature (average) ■ Measured temperature ■ Measured temperature (average) fifthplay EnergySmart - User Guide...
  • Page 39 Move your cursor over the chart to see the precise values for each quarter. Drag your cursor over part of the chart to see that part in greater detail. Click Reset zoom in the top right of the chart to return to the full-sized chart. fifthplay EnergySmart - User Guide...
  • Page 40 5 ICY Smart thermostat fifthplay EnergySmart - User Guide...

  • Page 41: Smart Thermostat Honeywell Evo Touch

    To start using your Smart thermostat Honeywell Evo Touch, you first have to: Connect the Honeywell BRD-91 receiver with your central heating system. To do so, read the instruction manual that came with your Smart thermostat Honeywell Evo Touch. fifthplay EnergySmart - User Guide...

  • Page 42: Connecting The Honeywell Hgi80 Communication Module With The Gateway

    ■ “Connecting the gateway to the wireless network” on page 15 Add the Smart thermostat Honeywell Evo Touch to the system, see “Adding your Smart ther- mostat Honeywell Evo Touch to the system” on page fifthplay EnergySmart - User Guide...

  • Page 43: Adding Your Smart Thermostat Honeywell Evo Touch To The System

    Enter the following information in the Thermostats tab: ■ Name: The name that you want to give to the Smart thermostat Honeywell Evo Touch. ■ Room: The room you want to add the Smart thermostat Honeywell Evo Touch to. fifthplay EnergySmart - User Guide...

  • Page 44: Manually Controlling The Smart Thermostat Honeywell Evo Touch

    Automatic: until the next setpoint of your current schedule begins. ■ Until: until the date and time you define here. ■ Permanent: until you activate another mode or until you define a different temperature manually. Click Save. fifthplay EnergySmart - User Guide...

  • Page 45: Consulting The Current Temperature

    You can define a schedule for each Smart thermostat Honeywell Evo Touch you have. A schedule consists of a combination of setpoints for which you set a certain temperature. You can set up to 6 setpoints per day. There are 6 preset schedules you can choose from: fifthplay EnergySmart - User Guide...
  • Page 46 You cannot set the end date and time of this schedule in the current day. The earliest end you can set is 00:00 on the next day. When the end date and time have been reached, the schedule switches back to the Automatic schedule. fifthplay EnergySmart - User Guide...
  • Page 47 Special day 2 Once you have activated these schedules via the touchscreen, you will also see them in the web platform. For more information, read the user manual that came with your Smart thermostat Honeywell Evo Touch. fifthplay EnergySmart - User Guide...

  • Page 48: Applying A Schedule

    XAMPLE Select 21°C for the period from Monday to Friday between 17:00 and 00:00. Click Save. Repeat steps 2 to 4 until you've completed your schedule. Click Save. fifthplay EnergySmart - User Guide...

  • Page 49: Viewing The Consumption Of The Smart Thermostat Honeywell Evo Touch

    Move your cursor over the chart to see the precise values for each quarter. Drag your cursor over part of the chart to see that part in greater detail. Click Reset zoom in the top right of the chart to return to the full-sized chart. fifthplay EnergySmart - User Guide...
  • Page 50 6 Smart thermostat Honeywell Evo Touch fifthplay EnergySmart - User Guide...

  • Page 51: Smart Thermostat

    Connect the Honeywell HGI80 communication module with the gateway. See “Connecting the Honeywell HGI80 communication module with the gateway” on page Connect the Honeywell BRD-91 receiver with your Smart thermostat DT-92. See “Connecting the Smart thermostat DT-92 with the system” on page fifthplay EnergySmart - User Guide...

  • Page 52: Connecting The Honeywell Hgi80 Communication Module With The Gateway

    “Connecting the gateway” on page 12 ■ “Connecting the gateway to the wireless network” on page 15 Add the Smart thermostat DT-92 to the system. See “Connecting the Smart thermostat DT-92 with the system” on page 53 fifthplay EnergySmart - User Guide...

  • Page 53: Connecting The Smart Thermostat Dt-92 With The System

    DT-92 have connected successfully, the symbols stop flashing and remain visible on the screen of your Smart thermostat DT-92. The red led on the receiver fades out. Every time the Smart thermostat DT-92 communicates with the platform, the symbol flashes. fifthplay EnergySmart - User Guide...

  • Page 54: Configuring The Smart Thermostat

    Groups > All devices. In the Setpoints column, use the arrows to lower or higher the temperature. In the Setpoints column, underneath the newly set temperature, click the name of the sche- dule. fifthplay EnergySmart - User Guide...

  • Page 55: Consulting The Current Temperature

    You can define a schedule for each Smart thermostat DT-92 you have. A schedule consists of a combination of setpoints for which you set a certain temperature. You can set up to 6 setpoints per day. There are 6 preset schedules you can choose from: fifthplay EnergySmart - User Guide...
  • Page 56 You cannot set the end date and time of this schedule in the current day. The earliest end you can set is 00:00 on the next day. When the end date and time have been reached, the schedule switches back to the Automatic schedule. fifthplay EnergySmart - User Guide...

  • Page 57: Applying A Schedule

    You can see an overview of all active thermostats in the Thermostats section. Under- neath the name of the thermostat, you can see which mode the thermostats are currently in. Click the name of the mode. fifthplay EnergySmart - User Guide...

  • Page 58: Editing A Schedule

    7.11 Viewing the consumption of the Smart ther- mostat DT-92 Choose Charts > Thermostats and select the Smart thermostat DT-92 for which you wish to view your consumption. Select the period for the consumption you wish to view. fifthplay EnergySmart - User Guide...
  • Page 59 Move your cursor over the chart to see the precise values for each quarter. Drag your cursor over part of the chart to see that part in greater detail. Click Reset zoom in the top right of the chart to return to the full-sized chart. fifthplay EnergySmart - User Guide...
  • Page 60 7 Smart thermostat DT-92 fifthplay EnergySmart - User Guide...

  • Page 61: Smart Meter

    Adding the smart meter to the system To be able to successfully connect the smart meter to fifthplay EnergySmart, the regional network manager must have activated the meter already. The fitter will do this when he connects your smart meter.
  • Page 62 (when you have solar panels) ■ a counter for feeding back to a low tariff (when you have solar panels) ■ a smart meter for gas ■ a smart meter for water. fifthplay EnergySmart - User Guide...

  • Page 63: Configuring The Smart Meter

    Viewing your consumption Go to the Charts tab and choose Meters > [The meter or counter for which you wish to view your consumption]. Select the following options above the displayed chart: ■ period ■ energy source fifthplay EnergySmart - User Guide...
  • Page 64 Move your cursor over the chart to see the precise values for each quarter. Drag your cursor over part of the chart to see that part in greater detail. Click Reset zoom in the top right of the chart to return to the full-sized chart. fifthplay EnergySmart - User Guide...

  • Page 65: Conventional Meter

    The box also contains a spare sticker for each type of meter. ■ spare stickers are for sticking the sensor to the meter or to level the sensor if the meter is not level. fifthplay EnergySmart - User Guide...

  • Page 66: Conventional Meters

    Attaching the sensor to a conventional electri- city meter Wipe the meter with a damp cloth. Now note the rotation factor or impulse factor as stated on your meter. You will need this when you register the conventional meter. fifthplay EnergySmart - User Guide...
  • Page 67 : the number of impulses in kilowatt hours on an electronic meter. Look for symbols such as imp/kWh or Wh/KWh on your meter. For example: Take the sticker template next to tab 1 and carefully remove this from the paper. : Do this carefully! MPORTANT fifthplay EnergySmart - User Guide...
  • Page 68 LED that lights up from time to time. Make sure that the counter is at eye level. Only this way can you be sure that the template sticker is fixed in the right place. fifthplay EnergySmart - User Guide...
  • Page 69 If the sensor is not positioned level with the glass, then it will not work. If you are unable to do this, for instance because the meter glass is spherical, then you can use the supplied 3M stickers to level the sensor. fifthplay EnergySmart - User Guide...

  • Page 70: Attaching The Sensor To A Conventional Gas Meter

    Take the sticker template next to tab 2 and carefully remove this from the paper. 1 6 5 5 4 4 You can determine where you should stick the sensor using the remaining parts of the template sticker. fifthplay EnergySmart - User Guide...

  • Page 71: Connecting The Sensor To The Gateway

    3M stickers to level the sensor Connecting the sensor to the gateway Remove the plug of the gateway from the wall outlet. If necessary, remove the gateway from the wall. Open the cover on the underside of your gateway. fifthplay EnergySmart - User Guide...
  • Page 72 The sensors connected to the gateway but which do not work as they should, for instance because of a poor connection. ■ Unconfigured meter sensors: The sensors connected to the gateway, but which still need to be configured. fifthplay EnergySmart - User Guide...

  • Page 73: Installing The Sensor

    You only have to mark this when you have more than one conventional meter in your house and this meter is not your main meter. Please note, this refers to the number of conventional meters that are physically present, not the number of counters. fifthplay EnergySmart - User Guide...
  • Page 74 2 minutes. As soon as the calibration is complete, you will hear a beep. This beep indicates that the consumption is being registered and that the installation was successful. The audible signal will switch off automatically after 5 minutes. Click Close. fifthplay EnergySmart - User Guide...

  • Page 75: Viewing Your Consumption

    Move your cursor over the chart to see the precise values for each quarter. Drag your cursor over part of the chart to see that part in greater detail. Click Reset zoom in the top right of the chart to return to the full-sized chart. fifthplay EnergySmart - User Guide...
  • Page 76 9 Conventional meter fifthplay EnergySmart - User Guide...

  • Page 77: Smart Din Rail Module

    Note down the eight-digit serial number that is located on the rear side of the smart DIN rail module. Have the smart DIN rail module installed by the fitter. Visit my.fifthplay.com and log in. Go to the Network tab and choose General > Add a plug. fifthplay EnergySmart - User Guide...

  • Page 78: Configuring The Smart Din Rail Module

    Switchable: Ensure that this check box is not selected so that you do not accidentally switch off the smart DIN rail module. ■ Erase previously collected data: If you select this check box, all previously measured data will be erased from this smart DIN rail module. fifthplay EnergySmart - User Guide...

  • Page 79: Viewing The Energy Produced By The Smart Din Rail Module

    This name shows the place where the module for logging pulses has been connected and the input used for this. For example: IN 1.1 stands for input 1, port 1. If you want, you can change this name, for example: solar panels. fifthplay EnergySmart - User Guide...
  • Page 80 Date and time when you submitted the basic meter status. Port Location fields are completed automatically. They show the input and port on the pulse brick that is connected to the meter. You cannot make any changes to these fields. Click Save. fifthplay EnergySmart - User Guide...

  • Page 81: Consumption

    Click in the legend at the bottom of the screen to set the data that you want to see in the chart: ■ consumption: the actual consumption measured during the selected period. ■ average consumption: the average consumption, calculated on the basis of the consumption measured during similar periods in the past. fifthplay EnergySmart - User Guide...

  • Page 82: Comparing The Consumption Of Your Devices

    Date field, select the period for which you want to create an export. Select the network for which you want to create the export. Click Export. Go to the Messages tab and download the file. fifthplay EnergySmart - User Guide...

  • Page 83: Automatically Exporting Your Results

    Select the persons who you want to send the export to. If you do not yet have any contacts in the list or if you want to add a new contact, click- Open Address book and then click to add a contact. Click Save. fifthplay EnergySmart - User Guide...
  • Page 84 11 Consumption fifthplay EnergySmart - User Guide...

  • Page 85: Tariffs

    12 Tariffs 12.1 About adding tariffs Adding your current tariff allows you to calculate how much you are saving by using fifthplay EnergySmart. 12.2 Altering the standard tariff Go to the Tariffs tab page and choose Tariffs > Standard electricity.

  • Page 86: Adding A New Tariff

    11 o’clock in the evening. Enter the required values in the columns. XAMPLE You have already entered a low tariff plan, but you still need to enter the more expensive high-tariff plan. Enter the following values: fifthplay EnergySmart - User Guide...

  • Page 87: Removing A Tariff

    “Adding a new tariff” on page ■ have created a program, see “Creating a schedule” on page On the basis of these details, fifthplay EnergySmart will calculate how much you can save by consis- tently using the chosen tariff. Go to the Schedules tab page and choose General >...
  • Page 88 12 Tariffs fifthplay EnergySmart - User Guide...

  • Page 89: Messages

    Messages tab. Do one of the following: Choose delete all messages: Messages > Delete all messages. delete specific messages: Messages > Read your messages, and click next to the message that you want to delete. fifthplay EnergySmart - User Guide...

  • Page 90: Setting Messages For Unexpected Consumption

    For example: Using yoursmart plugs, you have measured that your television consumes 100 kilowatt-hours per week. You want to lower this consumption and set your weekly target fifthplay EnergySmart - User Guide...

  • Page 91: Adding Recipients

    13.6 Editing recipients Go to the Messages tab and choose Address book > Edit. Click Edit in the dialogue box that appears next to the contact that you want to edit. fifthplay EnergySmart - User Guide...

  • Page 92: Deleting Recipients

    Messages tab and choose Address book > Edit. Click Delete next to the contact that you want to delete in the dialogue box that appears. Click to confirm. Click Close to close the dialogue box. fifthplay EnergySmart - User Guide...

  • Page 93: Personal Settings

    Enter the mobile phone number that you want to use from now on to receive notifications in field. Click Save. 14.4 Changing your address Click my details on the top right. Click Edit in the Address tab. fifthplay EnergySmart - User Guide...

  • Page 94: Altering Your Notification Preferences

    SMS notifications for this. You can change this name, if you wish. Click settings in the top right. Click the button. Click Edit details. Enter a new name in the Gateway name field. This field should not be left empty. Click Save. fifthplay EnergySmart - User Guide...

  • Page 95: Receiving A Warning When The Gateway Is Offline

    Click Save. 14.9 Renewing your voucher Click settings in the top right. Click Click Renew in the right-hand column. Read and accept the standard terms and conditions. Enter the voucher code. Click Register. fifthplay EnergySmart - User Guide...

  • Page 96: Changing Your Password

    Click in the top right on change password. Select the Change single user name radio button. Enter your new username in the New login field. : Your login should always be an existing email address. MPORTANT Click Save. fifthplay EnergySmart - User Guide...

  • Page 97: Smartphones And Tablet Computers

    EnergySmart. a Windows phone Windows phone store and search for fifthplay EnergySmart. Install the app. Log in to the app using the same user details as for the fifthplay EnergySmart website. fifthplay EnergySmart - User Guide...
  • Page 98 15 Smartphones and tablet computers fifthplay EnergySmart - User Guide...

  • Page 99: Troubleshooting

    ■ Check whether your internet is working. A yellow led light on the The gateway is not Check whether the gateway. connected to the web gateway is properly platform. connected to your modem or router. fifthplay EnergySmart - User Guide...
  • Page 100 Plug your gateway into the wall outlet. Open your internet browser and complete this task as you would do when connecting to the wireless internet via a modem or router, see “Connecting the gateway to the wireless network” on page fifthplay EnergySmart - User Guide...
  • Page 101 Overwrite column. • If you wish to replace the allo- cated schedule with the current sche- dule, click the not overwrite icon in the Overwrite column so that the Overwrite icon appears. Click Proceed. fifthplay EnergySmart - User Guide...
  • Page 102 Plug the smart plug into plugged in to the wall the wall outlet. outlet. Your smart plug is faulty. If these solutions do not help, it is very likely that your smart plug is faulty. Contact support. fifthplay EnergySmart - User Guide...
  • Page 103 You cannot configure the The ICY Smart thermostat is See: Solving problems > Current preferred value not (no longer) active. Smart thermostat > The General settings tab. status in fifthplay EnergySmart is inactive. fifthplay EnergySmart - User Guide...
  • Page 104 You cannot configure the The Smart thermostat See: Solving problems > Current preferred value Honeywell Evo Touch is not Smart thermostat > The General settings tab. (no longer) active. status in fifthplay EnergySmart is inactive. fifthplay EnergySmart - User Guide...
  • Page 105 DT-92 is not installed correctly. You cannot configure the The Smart thermostat See: Solving problems > Current preferred value DT-92 is not (no longer) Smart thermostat > The General settings tab. active. status in fifthplay EnergySmart is inactive. fifthplay EnergySmart - User Guide...
  • Page 106 The status is inactive. There's a bad connection Reconnect your sensor with the between your sensor and gateway. the gateway. Your sensor is defect. Contact support. fifthplay EnergySmart - User Guide...
  • Page 107 Continue with the confi- guration of your messages profile. 16.9 Support Are you unable to find a solution to your problem? Call us on 0900 30 555 or email your problem to support@fifthplay.com. fifthplay EnergySmart - User Guide...
  • Page 108 16 Troubleshooting fifthplay EnergySmart - User Guide...

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