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Network Video Recorder
User Manual
Pulse Security Ltd
Unit J, 14/F, Block 1 Golden
Dragon Industrial Centre,
No.152-160 Tai Lin Pai Road,
Kwai Chung, Hong Kong
852-21519018
Phone:
852-35791686
Fax:
info@pulsesecu.com
e-mail:
http://pulsesecu.com/Support.php
Web:

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  • Page 1 Network Video Recorder User Manual Pulse Security Ltd Unit J, 14/F, Block 1 Golden Dragon Industrial Centre, No.152-160 Tai Lin Pai Road, Kwai Chung, Hong Kong 852-21519018 Phone: 852-35791686 Fax: info@pulsesecu.com e-mail: http://pulsesecu.com/Support.php Web:...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1 System Installation Checklist ..................6 2 Installing exacqVision Software on Third-Party Clients and Servers ..... 9 Server Requirements .............................. 9 Networking ................................9 Web Server ................................10 Server Software Installation ..........................10 Client Software Installation ..........................10 3 exacqVision Software Overview ................
  • Page 4 Views ..................................70 Tours ..................................71 Layouts .................................. 72 System Information .............................. 73 5 Live Page Overview ....................75 Layout Panel ................................. 76 PTZ Control ................................78 Event Buttons ............................... 80 exacqReplay ................................81 Live Event Monitoring ............................83 Camera Groups ..............................84 Camera Views ...............................
  • Page 5 Release 4.8 ..............................111 Release 4.9 ..............................111 Release 4.11 ..............................111 Release 5.0 ..............................112 Release 5.2 ..............................112 Release 5.4 ..............................112 Release 5.6 ..............................112...
  • Page 6: System Installation Checklist

    See the IP Camera Quick Start Guide for information on configuring the camera IP addresses, usernames, and passwords. This document can be found at http://www.exacq.com/support/specsheets.html. Config (Setup) Page (see Chapter 4) System* Set exacqVision server for static IP address. Configure the system name, time, and time zone. Storage “/mnt/edvr/0” in Linux) Ensure all disks are selected for recording except the system drive (“C:\”...
  • Page 7 Create events to email security administrator upon unexpected triggers or motion. Create event to burn CD via Auto Export profile upon event or manual activation. (Not available in exacqVision Start.) Create event to email installer when license subscription is near expiration.
  • Page 8 Create views as required by users for live viewing or multi-camera search and playback. Install Client Install the exacqVision Client on another computer and ensure that it can connect to the exacqVision Server using the static IP address and one of the configured user accounts.
  • Page 9: Installing Exacqvision Software On Third-Party Clients And Servers

     CPU requirements increase greatly when hosting multiple concurrent web clients.  The exacqVision server application requires a maximum of 4GB, although additional memory is required for the operating system, web hosting, or any other server applications.  The storage system is often the performance limitation because of the large amount of read and write processes.
  • Page 10: Networking

    Port blocking is not recommended because many edge devices use multiple or dynamic port assignment. MAC addressing requirements exacqVision software is licensed based on MAC addressing. Servers with teamed NICs or other arrangements that obscure the MAC require an additional USB-based NIC to provide a licensing MAC.
  • Page 11: Exacqvision Software Overview

    Software Overview Client/Server Architecture exacqVision software is based on a client/server architecture in which every computer is a client, server, or client/server combination. These configurations are defined as follows:  A client computer provides access to a remote service on another computer over a TCP/IP network. The exacqVision Client software is a thick client, and the web browser is a thin client.
  • Page 12: Logging In

    Server with restricted privileges and change the exacqVision Client settings in the user operating system account to connect to the local exacqVision Server via this user. See the Users section of this manual or the context-sensitive online help file for instructions on creating a new exacqVision user.
  • Page 13: Updating Exacqvision Client Software

    Client window. If a more recent version of the exacqVision Client is available, the download process starts. After the download is complete, close all instances of the exacqVision Client to complete the update. Click Yes to accept the download, and then follow the instructions in the Setup Wizard onscreen.
  • Page 14: Main Pages

    Clicking on any of these icons changes the mode of operation. Each mode is explained in the following chapters. exacqVision Help You can access online help and additional information about your exacqVision System by clicking the Help button or the F1 key. On some platforms, online help is context-sensitive. To view online help, click the question mark button:...
  • Page 15: Config (Setup) Page Overview

    Config (Setup) Page Overview The Config (Setup) Page allows you to configure systems, cameras, and other devices. 1. Config (Setup) Page Icon. This button opens the Config (Setup) Page. 2. Configuration Tree. This tree allows you to open the various configuration pages for each connected system.
  • Page 16: Add Systems

    NOTE: You cannot connect to more than one system that is licensed as an exacqVision Start server at a time. If you attempt to connect to a second Start server simultaneously, the first connection to a Start server is terminated.
  • Page 17: System

    1. The MAC Address of the system’s primary network adaptor is used to generate a license key. To obtain a license key online, provide the system MAC address to your dealer. Unlicensed exacqVision servers can connect to only one IP device at a time.
  • Page 18 Internet access, select Enable Time Server and enter an internal time server (see your network administrator for more information). 3. If the IP cameras on the network need to synchronize with a time server other than the exacqVision server, select Enable Override and enter the server address.
  • Page 19  The Network tab displays your system’s IP Address, Netmask, Gateway, and Primary DNS server. NOTE: On a Linux-based system with multiple network interface cards (NICs), the DNS server is the same for all the NICs in the system. Therefore, changing the DNS on a single NIC changes the DNS for all the NICs in the system.
  • Page 20  The Active Directory/LDAP tab appears on the System page on systems with an Enterprise license. For more information, see the LDAP integration document appropriate for your platform found at https://www.exacq.com/downloads/LDAP/index.html.  The Watchdog Timer tab displays information about the system’s factory-installed watchdogs, if available. The watchdogs can restart systems or capture cards if they lock up.
  • Page 21 The Update tab allows you to remotely update the exacqVision Server software. The server’s current exacqVision Server version is listed at the top of the tab. Click Check for Updates; if a newer exacqVision Server release is available, it will be listed in the Version drop-down list.
  • Page 22: Add Ip Cameras

    If you don’t see an IP camera that you expect to see on the network, verify that the camera has been configured as instructed in the exacqVision IP Camera Quickstart Guide and that the camera can be pinged from a command prompt.
  • Page 23: Ip Camera Recording

    IP Camera Recording The IP Camera Recording page allows you to enable IP cameras to record video and configure recording settings. The following features are available on the IP Cameras page: 1. The Filters list allows you to select which cameras are displayed in the Cameras list, based on categories such as camera type, recording status, resolution, and more.
  • Page 24: Analog Camera Recording

    Analog Camera Recording The analog Camera Recording page allows you to enable analog cameras to record video and configure recording settings. This page is similar to the IP Camera Recording page, with a few minor differences. The following features are available on the IP Cameras page: 1.
  • Page 25: Camera Settings

    3. Basic information about the camera is listed. 4. The Camera Name field allows you to change the name of the camera as it appears throughout exacqVision. 5. The On-Screen Display section allows you to select the information displayed in the camera’s window on the live page, the location in the window where it is displayed, and the font of the displayed text.
  • Page 26 NOTE: The following settings on the Camera Settings page are not available on RTSP interfaces, and they vary on ONVIF and certain proprietary interfaces. 8. The Video Settings sliders allow you to adjust the image as it is displayed on your screen. 9.
  • Page 27 IMPORTANT NOTE Many IP camera settings that are not available in the exacqVision software can be accessed through the camera’s web page. To view an IP camera’s web page, click the hyperlink in the IP Address field. If you don’t see a hyperlink beside the IP Address field, it could be for one of two reasons: A.
  • Page 28: Motion Masks, Video Masks, And Motion Windows

    Motion Masks, Video Masks, and Motion Windows The following types of masks can be created on cameras connected to an exacqVision system:  A Motion Mask is an area of a video window where motion is ignored  A Motion Window is an area of a video window where motion is monitored (and the remainder of the screen is essentially masked).
  • Page 29 A Video Mask is used to block an area of a camera’s view so that it cannot be seen onscreen in live or recorded video. This can be useful if you don’t want system users to see a combination safe or keypad that is in the camera’s field of view, for example.
  • Page 30: Serial Profiles

    6. The Font button allows you to select the font you want to be displayed on the Live view. 7. Event Key Words (not available in exacqVision Start) allows you to set alarms that will be triggered through key words on a receipt after you link the profile through the Event Linking system.
  • Page 31 The Line Masks tab allows you to black out lines so they are not visible on the live camera or through recorded data. (This can be used to hide credit card information.) Enter one or more signal words in the String field, and the system will black out the entire line on the live display screen, on the search results, or in both cases, as selected.
  • Page 32: Serial Ports

    Serial Ports The Serial Ports page allows you to configure serial ports on your exacqVision system so that they can be used to communicate with serial devices such as POS terminals or pan-tilt-zoom (PTZ) cameras. There are two Serial Ports sections —...
  • Page 33 For serial over IP, you must add the port by clicking New; the system does not automatically detect and list IP serial ports. You can configure the following settings on each port: 1. Select the intended use of the port (unused, POS, ATM, or Access Control). 2.
  • Page 34: Ptz Configuration

    PTZ Configuration This section discusses the PTZ Control section of the Camera Settings page, which allows you to identify a camera as a PTZ device and configure PTZ presets. 1. Select the camera’s COM port from the Serial Port drop-down list. This port is configured on the Serial Ports page.
  • Page 35 PTZ presets can be configured by clicking the left Presets button on the Camera Settings page. 1. Use the Pan/Tilt buttons to point the camera at the desired preset location. If the camera moves too quickly or too slowly, move the Speed slider left (slower) or right (faster). 2.
  • Page 36 5. The preset is listed under Presets. The total number of presets configured and supported is shown under the list. 6. Select a Mode for cameras with exacqVision-supported fisheye lenses. If you select Immervision, additional drop-down lists appear that allow you to select a model and mounting options.
  • Page 37: Audio Inputs

    Audio Inputs The Audio Inputs page allows you to name and enable the audio inputs you want to record. The exacqVision System ships with the audio input positions disabled due to legal restraints on audio recording in some jurisdictions. You may want to seek legal guidance prior to recording any audio inputs.
  • Page 38: Trigger Inputs

    Trigger Inputs The Trigger Inputs page allows you to assign a name and configuration to the discrete inputs on hybrid systems and certain IP cameras with alarm inputs. These triggers can be configured to trigger video recording or a relay using the Event Linking page.
  • Page 39: Alarm Outputs

    Alarm Outputs The Alarm Outputs page allows you to assign a name and configuration to the alarm outputs on hybrid systems and certain IP cameras. 1. Enter a name for each alarm output in the Alarm Name column. 2. Configure the alarm output’s Normal State as Hi (5VDC) or Lo (0VDC). 3.
  • Page 40: Video Output

    Video Output On hybrid systems, the Video Output page allows you to configure your security spot monitor for touring (switching) between analog video cameras in various display modes. 1. Select the cameras that you want to include in the tour from the Camera in Tour check box. This displays video from the camera in the video window.
  • Page 41: Storage

    The following features are available on the Drive tab: 1. The system drive (“C:\” in Windows, or “/mnt/edvr/0” in Linux) is reserved for the exacqVision software and operating system and is not enabled for video storage. Do not record video to this drive.
  • Page 42 IMPORTANT NOTE The system normally retains recorded video from all cameras for as long as possible, deleting the oldest video only when required to create room for newly recorded video. Thus, it is recommended that you use the Expiration Configuration feature only when necessary, such as when video must be deleted after a specific maximum time period as required by law.
  • Page 43 The following features are available on the Hardware tab: 1. The Storage Hardware section lists all the RAID controllers and hard drives installed in the system. 2. The Properties section lists properties of the controller or drive selected in the Storage Hardware list. 3.
  • Page 44: Notifications

    Notifications NOTE: The Notifications page is not available in exacqVision Start. The Notifications page allows you to configure an e-mail server and message profile that will send an email message when an event occurs. To configure events that cause an email notification to be sent using these email settings, see the “Event Linking”...
  • Page 45 The E-mail Servers Configuration tab allows you configure the outgoing SMTP mail server that sends email from the exacqVision system. This information can be provided by the network administrator. 1. Click New. 2. In the Server Description field, enter a unique, descriptive name of email server.
  • Page 46 An exacqVision server can also send automated text messages. To configure a text message notification, complete the following steps: 1. Create a list of all phone numbers and their service providers that will be notified. For ported phones, you must know the current service provider, not the previous service provider.
  • Page 47: Auto Export

    Auto Export NOTE: The Auto Export page is not available in exacqVision Start. Auto Export quickly exports video and audio from specified inputs to a CD, DVD, hard drives, or removable drives. 1. If you want to create a profile that can be used on the Event Linking page, click New. Otherwise, skip to step 10 on the following page.
  • Page 48 9. Click Apply to finish creating an Auto Export profile and add it to the Profiles list. This button is not available until you modify the default profile name (New Profile). NOTE: The system will NOT use the profile until you link it to an event on the Event Linking page using Button Input as the Event Type and Auto Export as the Action Type.
  • Page 49: Event Linking

    Event Linking The Event Linking page allows you to connect different types of events, such as the activation of an input trigger, to an action, such as recording video or triggering an alarm. Event linking provides quicker searches for specific event types. For example, you might normally search for motion video captured on a camera pointed toward a door;...
  • Page 50 The following Event Types are available: NOTE: Input Trigger is the only Event Type available on exacqVision Start systems. Event Type Description Video Motion Camera detects motion. Video Loss Analog video signal is disconnected. Input Trigger Discrete input on hybrid server or IP camera with alarm input is activated.
  • Page 51 Recorded Audio Any of the audio inputs connected to the exacqVision server. Output Trigger Any output trigger on the back of the exacqVision server or IP cameras. Output Video 1 Any of the analog cameras connected to the exacqVision server.
  • Page 52: Event Monitoring

    NOTE: The Event Monitoring page is not available in exacqVision Start. The Event Monitoring page allows you to configure your exacqVision Client to react to events that take place on connected servers. First, you must create and define Event Monitoring Profiles, which are a set of actions (such as displaying live video or triggering a sound) that are triggered by events (such as motion or triggered inputs).
  • Page 53 6. The Action Type list allows you to select an action that will occur when the selected Event Type occurs on the selected Event Source. When you select an Action Type, a list of options is displayed in the Action Targets list. Following are the available Action Type options and their associated Action Target options: NOTE: The list of Action Types varies based on whether the profile is a Video Panel or View.
  • Page 54: Schedule

    Schedule The Schedule page allows you to configure your recording schedule. By default, an exacqVision system is scheduled to record motion and events. There are four modes of video recording, which are color-coded on the Schedule page: motion (blue), free run (green), alarm (red), and off (white). Free run is continual recording. This type of recording uses a large amount of disk space.
  • Page 55  On the Sources tab, you can configure a separate recording schedule for each device: Select the device from the tree and schedule it in the same way as described for the Days tab. NOTE: You can apply the one device’s schedule to another device by clicking Apply To…...
  • Page 56: Archiving

    Multiple exacqVision servers can archive to the same drive. To enable and identify the location of the shared network drive for easy retrieval of exacqVision data using the Search page, complete the following steps in the Settings section on the Target tab: 1.
  • Page 57 To configure an archive task schedule, complete the following steps in the Task Schedule section on the Target tab: 1. Click New. 2. Enter a name for the archive task. 3. Select a Start Time. 4. Select an End Time. There are three types of end times: ...
  • Page 58 The Status section of the Target tab displays information about the current archive task: Click Details… to view additional details in the pop-up window.
  • Page 59 The Schedule tab on the Archiving page allows you to select the types of data and devices to archive: On the Days tab, you can configure archiving of all data, motion video (which includes alarm video), or just alarm video. To change the Setting, complete the following steps: 1.
  • Page 60 On the Sources tab, you can configure a separate archiving schedule for each device: Simply select a device from the tree and then configure archiving the same way as described for the Days tab. NOTE: You can apply the one device’s schedule to another device by clicking Apply To…...
  • Page 61: Users

    NOTE: Custom groups are not available on exacqVision Start servers. 4. Assign a PTZ Priority level to the user (not available in exacqVision Start). When two users attempt to control the PTZ functions of the same camera simultaneously, the user with the higher priority level (up to 10) is granted PTZ control.
  • Page 62 NOTE: The following feature on the Users page is not available in exacqVision Start. 7. The Custom User Privileges section contains the following list of privileges that can be assigned to a user:  Allow Live Viewing  Available in Live Cameras ...
  • Page 63: Systems

    NOTE: If the physical connection between the client computer and server is interrupted while you are connected to the server in exacqVision Client, the Connection Status will be displayed as Network Activity Timeout. The status will then be displayed as Disconnected after a specific amount of time that varies among operating systems.
  • Page 64: Device

    Device The Device page provides information about the compression board installed in exacqVision hybrid video servers that manages the analog video cameras connected to the systems. If a compression board is installed in the system, the Device Information field displays the eDVR Device Type and Serial Number.
  • Page 65: Client

    OK. 7. Event Buttons (not available in exacqVision Start) allows you to create a shortcut to any Soft Triggers you have configured in Event Linking. To create an Event Button, click New. Enter a description in the Tool Tip field and click Change Icon…...
  • Page 66 Live and Search icons are displayed to these restricted users if you select this option. 12. Select Disable Windows Font Smoothing if fonts are not appearing as desired. NOTE: The Mac version of exacqVision Client also contains a Use a 24-Hour Clock option on the Client page.
  • Page 67: Joystick

    Joystick NOTE: The Joystick page is not available in exacqVision Start. The Joystick page allows you to configure any standard USB joystick to work with your exacqVision system. 1. Select a joystick from the Current Joystick drop-down list. 2. If the position control is drifting while the joystick is in its resting position, click Calibrate.
  • Page 68: Groups

    Groups NOTE: The Groups page is not available in exacqVision Start. The Groups page allows you to create logical groups of cameras and other items connected to one or more systems. This is a useful when you have multiple systems with a large number of cameras spread across a large building or campus, and you would like to place cameras in logically named groups such as First Floor, Second Floor instead of viewing your cameras in default groups based on their connection to the systems.
  • Page 69: Maps

    Maps NOTE: The Maps page is not available in exacqVision Start. The Maps page allows you to organize your cameras, soft triggers, and other devices visually using a graphics file. 1. Click New. 2. Enter a Name and Description for the map.
  • Page 70: Views

    Views The Views page allows you to create and name combinations of cameras, groups, and maps that can be displayed with a single click. The Views page allows you to do the following: 1. Change the name or description. 2. Search for cameras, groups, and maps and drag and drop them into the view. 3.
  • Page 71: Tours

    Tours The Tours page allows you to configure an automated tour of camera views. 1. Click New Tour. 2. Enter a unique name and description for the tour. 3. Select a view from the Available Views list. 4. Click Add to include the view in the Views In Tour list. Repeat for additional views. 5.
  • Page 72: Layouts

    Layouts The Layouts page allows you to create custom video window layouts for use on the Live Page. Several basic layouts, such as 1x1, 2x2, and so on, are already available by default. Layouts are limited to a maximum of 48 panels. You can save and search camera views in a custom layout the same way as with default layouts.
  • Page 73: System Information

    1. System Usage displays the users that are currently logged in, the user’s access level and IP address, and the number of streams being viewed. 2. Version Information displays the version numbers for each exacqVision system file. This information can be useful when contacting technical support.
  • Page 74 The System Information page also includes a Login History tab and an Audit Trial tab when you are connected to a compatible system (not available in exacqVision Start). To view the login history for the system, complete the following steps: 1.
  • Page 75: Live Page Overview

    12. Launch PTZ Controls. Open the PTZ Control window. 13. Soft Triggers. Display the status of any soft triggers on connected exacqVision Pro/Enterprise servers. 14. Event Button (not shown). View more soft triggers on Pro/Enterprise servers, as added on the Client page.
  • Page 76: Layout Panel

    The system automatically fills the video windows with the cameras from your Live Site Tree in the order they are listed. NOTE: The available Layout buttons vary based on the number of cameras connected and the width of the exacqVision Client window.
  • Page 77 You can delete a camera from the Video View Panel by right-clicking anywhere in the square and selecting Disconnect Streaming Video. You can also access the Camera Settings page directly from Live Page by selecting Properties, and then clicking the OK button.
  • Page 78: Ptz Control

    PTZ Control To control the pan/tilt/zoom features of a PTZ camera without a joystick, move the mouse cursor over the camera’s video window to display a green cross in the center of the window. When you move the cursor, arrows appear that show you which way you can pan and tilt.
  • Page 79 Even without a PTZ camera, digital PTZ allows you to zoom in and pan around an image (if digital PTZ has not been disallowed during setup). To enable digital PTZ, right-click the video window and select Digital PTZ. NOTE: On supported fisheye-enabled cameras, Digital PTZ is replaced by a Fisheye menu that can be used to de-warp video.
  • Page 80: Event Buttons

    NOTE: Event Buttons are not available in exacqVision Start. Your exacqVision system allows you to activate soft triggers from the client screen to trigger events defined in Event Linking. This can include activating outputs, activating Auto Export, or recording video.
  • Page 81: Exacqreplay

    exacqReplay exacqReplay allows you to quickly replay a limited amount of recorded video from a single camera or all cameras that are currently being viewed. You can review the most recently recorded video in increments of 5 or 30 seconds or 1, 5, or 15 minutes.
  • Page 82 If video was recorded in the selected time period, the exacqReplay window opens and the video is downloaded. 1. The number of downloaded frames and total frames in the video segment are displayed in the status bar. 2. The green bar tracks the download progress. You can play and scrub through video that has been downloaded. 3.
  • Page 83: Live Event Monitoring

    Live Event Monitoring NOTE: Live Event Monitoring is not available in exacqVision Start. Event Monitoring allows you to view events that have been detected. To do this, right-click a video window, select Event Monitor, and then select the event profile you want to view.
  • Page 84: Camera Groups

    NOTE: Camera Groups are not available in exacqVision Start. exacqVision allows you to organize your cameras into groups that allow you to efficiently view the cameras in the order you choose regardless of how they are listed in the site tree. (See the “Groups” section of this manual for details on creating camera groups.)
  • Page 85: Camera Views

    Camera Views To display a view in the live video windows, click the Views button in the Navigation Pane. This displays all configured views and view tours in the site tree. Select the view to display video from the cameras saved in the view.
  • Page 86 You can also create views directly from the site tree. To do this, select a Layout button in the Live mode and drag the cameras, audio, and POS data into the video windows, then click the Save View button at the top of the site tree. This opens the Save View window.
  • Page 87: Live Maps

    Live Maps allows you to manage your cameras and devices using a graphical representation of their physical location. Live Maps allows you to select from a list of maps that you have imported into exacqVision. When you select Maps from the navigation pane, all the maps that you have entered are listed, organized based on parent and child maps.
  • Page 88: Search Page Overview

    4. Smart Search Mode. This mode, available only in Timeline Search Mode, allows you to search for motion that occurs in specific portions of a video window. (Not available in exacqVision Start.) 5. Export Buttons. These buttons, available only in Timeline Search Mode, include Save Picture, Export Video, Print Picture, and Burn Saved Files to CD or DVD.
  • Page 89 8. Navigation Pane. Display lists of individual cameras, camera groups, maps, views, or events to search for. 9. Search Range. Select a date and time for the start and end of the search period. 10. Video Playback Controls. Standard playback controls (left from right): step back, reverse 2x, reverse normal speed, pause, play normal speed, play 2x, step forward.
  • Page 90: Searching For Video And Other Data

    1. In the camera, group, map, or view tree, select one or more sources (cameras, audio inputs, POS, and so on). To search every source on an exacqVision server, check the box next to the server in the Camera Selection Tree (and then deselect any sources individually if desired).
  • Page 91 Thumbnail search mode allows you to visually scan for video from a single camera by viewing thumbnail images captured at specified intervals in a time range. NOTE: Thumbnail Search Mode is available only when connected to an exacqVision system running exacqVision Server version 4.9 or later.
  • Page 92: Video Playback

    Video Playback To play back video, complete a search as described in the previous section and complete the following steps: 1. Select a camera for video playback by clicking on a camera name in the search results area. To select multiple cameras for playback, press and hold the Control key and then click each of the camera names.
  • Page 93 When you play back video associated with POS data, any associated video is displayed in sync with the POS overlay data, as shown in the following figure. Notice the data displayed on the right for the transaction that was just completed in the video window.
  • Page 94: Smart Search

    Smart Search NOTE: Smart Search is not available in exacqVision Start. Smart Search allows you to search for occurrences of motion in specific areas of a video window in 1x1 layout mode. To activate Smart Search, complete a search as described in the previous section and then complete the following steps: 1.
  • Page 95: Searching Maps

    Searching Maps NOTE: Search Maps is not available in exacqVision Start. You can also search for video from cameras associated with a map. (See the “Maps” section of this manual for information about importing and configuring maps.) Select Maps from the Navigation Pane, and then select the map you want to search by clicking the appropriate checkbox.
  • Page 96: Searching Views

    Searching Views NOTE: Search Views is not available in exacqVision Start. You can also search for video recorded on all cameras in a specific view. Select Views from the Navigation Pane, and then select the View you want to search by clicking the appropriate checkbox.
  • Page 97: Searching Events

    Searching Events NOTE: Search Events is not available in exacqVision Start. If you want to narrow your search to a specific event previously configured in Event Linking instead of all recorded video, select Events from the Navigation Pane. You can search for the event to locate associated video or audio. To do this, click the Events button on the Navigation pane and the Event you want to search.
  • Page 98: Search Serial

    Following is an example of how Search Serial could be used: 1. Suppose you have a cash register connected to an exacqVision server, and you want to be able to search for video of all tobacco purchases at that register.
  • Page 99: Exporting Files

    Client. Alternatively, you can save the clip as a *.ps, *.avi, or *.mov file if you are emailing it to another exacqVision Client user; this will reduce the size of the clip. If you are running the client on a Linux or Mac operating system, you should save the clip as a *.ps file unless you are emailing it to a Windows user.
  • Page 100 Quicktime and AVI File Export Players Windows Players Linux Players Mac Players Video format WMP* Quicktime Player MPlayer Quicktime Player ● ● ● ● ● ● MJPEG with DivX decoder with DivX decoder ● ● ● ● ● ● MPEG4 with DivX with DivX decoder with DivX decoder...
  • Page 101 To save data to a CD or DVD, insert a writable CD or DVD and click the “Save to a CD or DVD” button at the top of the toolbar to display the Burn Disc window. NOTE: If you do not have a CD burner, the Save to a CD or DVD button will not be enabled. If you are running the client on a Mac, you can drag and drop the files into your Burn Folder to create links to these files and click Burn.
  • Page 102: Enterprise Management

    The Enterprise Cameras page under My Enterprise in the Configuration site tree allows you to see expanded information about all cameras connected to enterprise exacqVision systems listed under Systems. In addition to viewing camera information, this page allows you to do the following: ...
  • Page 103: Enterprise Notifications

    When you are finished configuring the profiles and servers, select a profile to display the list of exacqVision Systems that it can be applied to. To associate a profile with one or more systems, select each system’s checkbox in the Select column on the E-mail Message Profiles tab.
  • Page 104: Enterprise Users

    7. In the Select column, activate the checkboxes for servers that the user or group should have access to. Click Apply to save changes. On the Add Systems page, select Use Single Sign-on so that the exacqVision Client will pass the client computer’s login credentials to the server for validation when it starts.
  • Page 105 Creating New Users Without LDAP Integration To create a new user without LDAP integration, complete the following steps. 1. Enter the username, password, and password confirmation. 2. Select a user group from the drop-down list. 3. Activate the Select All in Grid checkbox if the user account’s default setting should be applied to all listed servers.
  • Page 106: Enterprise Servers

    Enterprise servers can be integrated with network management systems (Active Directory, OpenLDAP, or Kerberos) to synchronize user accounts from your computer network and exacqVision servers. Before proceeding with this option, you must configure the integration as explained in the LDAP integration document appropriate for your platform found at...
  • Page 107: A Technical Support

    Technical Support Pulse Security is committed to providing exceptional technical and engineering support. When you need help with your Pulse product, please be ready with a complete description of the problem, including any error messages or instructions on re-creating the error.
  • Page 108: B Regulatory Notice

    Regulatory Notice Federal Communications Commission (FCC) Radio Frequency Interference Statement The Exacq Product contains incidental radio frequency-generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the Federal Communications Commission (FCC) Rules.
  • Page 109: C Warranty

    Warranty LIMITED WARRANTY AND LIMITATION OF LIABILITY LIMITED WARRANTY. Exacq hardware products are warranted against defects in materials and workmanship for three (3) years from the date Exacq ships the products to the Customer. All software products are licensed to the Customer under the terms of the appropriate Exacq Technologies license. For a period of ninety (90) days from the Delivery Date, Exacq software products (when properly installed on Exacq hardware products) (a) will perform substantially in accordance with the accompanying written materials, and (b) the medium on which the software product is recorded will be free from defects in materials and workmanship under normal use and service.
  • Page 110: D Manual Updates

    Manual Updates Following are manual updates since the most recent major revision of the exacqVision Client software: Release 4.0  Added Active Directory/OpenLDAP chapter.  Added information about Query LDAP buttons in Users Setup and Enterprise Users sections.  Added Live Maps, Searching Maps, and Map Setup sections.
  • Page 111: Release 4.7

    Added information about keyboard shortcuts and auto-adjustment in Layout Panel section.  Clarified that Event Monitoring, Searching Maps, Searching Groups, Searching Events, and multi-camera export are not available in exacqVision Start.  Additional minor editing and clarification modifications. Release 4.8 ...
  • Page 112: Release 5.0

    Release 5.0  Changed exacqRecall to Auto Export and added new feature description.  Added multistreaming feature to Camera Settings and Add Systems sections.  Added Clear Cache option to Video Playback section.  Updated Layout Panel section with modified Find Camera feature. ...

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