Faqs And Solutions - Zest T1 User Manual

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7 FAQS and Solutions

If you have any questions about the phone, please find the solutions from the table
below.
FAQs
Causes
Poor
When you use your
reception
phone at poor
reception areas, for
example, near high
rise buildings or base
rooms, the radio wave
cannot be transmitted
effectively.
When you use your
phone at network
traffic congestion,
such as working time
and off-duty time, the
congestion can result
in poor reception.
This is related to the
distance to base
station in question.
Echoes or
The trunk line of
noises
network is in bad
condition. It is a
regional problem.
In some areas, the
call lines are in bad
condition.
Shorter
The standby time is
standby time
relevant to network
settings.
Replace the batteries
When no signals are
received, your phone
will continue
searching for base
stations, thus
consuming a large
amount of battery
power and reducing
standby time.
Failed to turn
The battery power is
on your phone
used up.
SIM card error
The SIM card is
damaged.
The SIM card is not
properly installed.
The metallic face of
the SIM card is
contaminated.
Failed to
The SIM card is
connect to the
invalid.
network
Beyond the GSM
coverage.
The signal is feeble.
Solutions
Avoid this as far as
you can.
Avoid this as far as
you can.
You may ask the
network service
provider to provide
service coverage
map.
Hang off the call and
dial again. Choose
another better line.
In poor reception
areas, turn off your
phone temporarily.
Change with a new
battery.
Use your phone at
strong signal areas or
Turn off the phone
temporarily.
Check the battery
power level or charge
the battery.
Contact your network
service provider.
Ensure the SIM card
is properly installed.
Wipe the face with a
clean cloth.
Contact your network
service provider.
Consult the network
service provider for
service areas.
Retry at a stronger
signal area.
35

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