Helpful Tips - Advanced Merchant iMerchant Operating Instructions Manual

How t o U se t he i Merchant
The i Merchant m ust b e c onnected d irectly t o y our p hone o r t ablet u sing t he 3 0-­‐pin/mini-­‐USB
printer c able t hat w as i ncluded i n y our i Merchant p ackage. O nly t his p rinter c able o r c ables c ertified
by A dvanced M erchant S olutions, I nc. c an b e u sed. I f y ou a re u sing t he i Merchant f or s wiping c redit
cards, t he u se o f 3 rd-­‐party c ables c an p lace y ou i n v iolation o f y our m erchant a ccount, s ince i t i s
against V ISA O PERATING R EGULATIONS t o b roadcast u nencrypted m agnetic t rack d ata. C ables f rom
unknown s ources m ay a ttempt t o d ecrypt o r s tore m agnetic t rack d ata. T he p rinter c able i ncluded i n
this p ackage h as p assed s tringent t ests i n o rder t o m ake i t c ompliant t o t he r egulations t hat g overn
the p ayment i ndustry.
Infrared N otice: t he i Merchant h as a w indow t hat a ppears t o b e a n I rDA ( Infrared) p ort. T here a re n o I rDA
components i n t he i Merchant. T he w indow e xists o nly t o s upport c ustom v ersions u sed i n a n on-­‐credit c ard
environment o r f or f uture t echnologies s uch a nd N FC ( Near F ield C ommunications).
To u se t he i Merchant w ith y our p hone o r t ablet f ollow t hese s teps:
(1) Attach t he 3 0-­‐pin c onnector e nd o f t he p rinter c able t o y our p hone o r t ablet.
(2) Attach t he m ini-­‐USB c onnector e nd t o t he i Merchant.
(3) Turn o n t he i Merchant.
(4) Open u p t he i Merchant-­‐aware a pplication t o s tart u sing t he i Merchant *
*
i Merchant-­‐aware a pplications w ill h ave a v isual c lue i ndicating t hat t he i Merchant i s o n a nd f unctioning.
I f y ou d o n ot h ave a n i Merchant-­‐aware a pplication o n y our d evice, y ou w ill b e p rompted t o d ownload o ne.
If f or s ome r eason, t he i Merchant i ndicator l ights a re n ot s howing a ny e rrors, b ut y ou a re s till n ot s eeing t he
visual i ndicator o n t he i Merchant-­‐aware a pplication, d etach t hen r eattach t he p rinter c able t o y our p hone o r
tablet. W ithin 3 s econds, t he v isual i ndicator o n t he i Merchant-­‐aware a pplication s hould a ppear.
Helpful T ips
-­‐ It i s r ecommended t hat y ou t urn t he i Merchant o ff b efore d iscounting t he c able
-­‐ The i Merchant d oes n ot u se y our d evice's p ower. I t h as i ts o wn p ower s upply a nd b attery
-­‐ The i Merchant p rinter i con o nly a ppears a fter t he p rinter i s c onnected a nd t he i Merchant i s t urned o n
-­‐ The p rinter i con w ill b e v isible e ven w hen t he p rinter i s o ff, o nly w hen y ou d isconnect t he c able, w ill
the p rinter i con d isappear
-­‐ Should t he p rinter f reeze a nd c annot b e s hut o ff, y ou c an k eep o r d isconnect t he c able t hen...
remove / r einsert t he b attery, r econnect t he c able, a nd t urn t he p rinter b ack o n.
-­‐ Swipe c ards l eft t o r ight. T wo b eeps w ill i ndicate a b ad c ard r ead. O ne b eep i ndicates s uccess.
iMerchant Card Reader and Thermal Receipt Printer Page 7