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Wave Cube XStream WX-5095 Handbook

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WX-5095
MP3 ON-HOLD PLAYER
ACMA Supplier's Code N468
ISO9001 Certified
G/07171
Version 1.6, 13/02/2008
VERSION 1.6
Design Two Thousand Pty Ltd
ABN: 45 005 014 639
9-11 Rose Street
Upper Ferntree Gully
Melbourne Victoria 3156 Australia
Telephone: +613 9758 5933 Facsimile: +613 9758 5560
Email:
gen@design2000.com.au
Web Site:
www.design2000.com.au
All Rights Reserved,
©
Copyright
2009, Design 2000 Pty Ltd

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  • Page 1 WX-5095 MP3 ON-HOLD PLAYER ACMA Supplier’s Code N468 ISO9001 Certified G/07171 Version 1.6, 13/02/2008 VERSION 1.6 Design Two Thousand Pty Ltd ABN: 45 005 014 639 9-11 Rose Street Upper Ferntree Gully Melbourne Victoria 3156 Australia Telephone: +613 9758 5933 Facsimile: +613 9758 5560 Email: gen@design2000.com.au...
  • Page 2 13/02/2008 G/07171 WX-5095 Handbook Version1.6 Document Control G/07171 Document ID WaveCube XStream WX-5095 Handbook Document Name Commercial In Confidence Security Design 2000 Pty. Ltd., North Supply, Authorised Circulation Distributors P. Zeug, M. Waddell, Design 2000 Pty. Ltd. Prepared By R. Kells, Design 2000 Pty. Ltd.

  • Page 3: Table Of Contents

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Table of Contents 1. Document Overview__________________________________________________ 4 2. Description _________________________________________________________ 4 MP3 Explained _________________________________________________________ 5 Features ______________________________________________________________ 6 Basic Installation Instructions ____________________________________________ 6 3. Connections ________________________________________________________ 7 Power ________________________________________________________________ 7 Audio Out _____________________________________________________________ 7 Ethernet ______________________________________________________________ 8 4.

  • Page 4: Document Overview

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Document Overview This document describes the operation of the X-Stream MP3 On-Hold Messages/Music player. This includes: • Power input • Indicators • Line-level analogue audio output • Ethernet Controller jack • How to update the Message/Music played to callers placed on-hold •...

  • Page 5: Mp3 Explained

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 MP3 Explained MP3 stands for MPEG Layer-3 audio-compression format. It is the most popular audio-coding scheme on the Internet. MP3 allows efficient compression of audio files by a factor of up to 12 with little loss in perceivable quality from the original source material.

  • Page 6: Features

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 2.2 Features 1) True "set and forget" operation. WaveCube X-Stream automatically updates its message content from the Internet without any user intervention. 2) No software to install or learn. Most installation environments can access the WaveCube X-Stream just connecting it to their Local Area Network then configuring it with a web browser.

  • Page 7: Connections

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Connections 3.1 Power X-Stream runs from a 12Vdc power source. It draws less than 200mA . As standard, the unit is supplied with an approved 240Vac / 12Vdc, 300mA power adaptor with a concentric dc power plug, 2.1mm centre pin positive.

  • Page 8: Ethernet

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 2. Dual Mono feed - use the stereo output and external LIUs to feed two isolated inputs of the phone system(s) with the same synchronised (dual mono) audio. 3. Dual Discrete Feed - use the stereo output and external LIUs to feed two isolated inputs of the phone system(s) with separate (independent) audio tracks –...

  • Page 9: Indicators

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Indicators 4.1 Power The red POWER LED indicates that 12Vdc power is connected. 4.2 Play The green PLAY LED indicates that the file(s) on the SD Card are currently playing. When the SD Card is ejected, this LED will flash.

  • Page 10: Downloading New Messages

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Downloading New Messages Audio files are written to the SD Flash Card in one of three ways: • Connect the X-Stream to an Ethernet Switch or Router with HTTP access via port 80 enabled. The automatically polls its account at www.wavecube.com/control.php...

  • Page 11: Using Your Web Browser Internet Explorer, Firefox Etc

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 5.1 Using your Web Browser Internet Explorer, Firefox etc. is connected to an Ethernet Switch or Router (with HTTP access via port 80 enabled) using the X-Stream supplied patch lead. The automatically polls its account at WaveCube Update Centre X-Stream www.wavecube.com/control.php.

  • Page 12: Local Configuration

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 5.1.1 Local Configuration The integrated Homepage Control Panel allows you to configure your DHCP, Username, Password and other settings. This internal configuration can only be done on your LAN. Launch your Internet Browser and enter Browser Config Address wx[serial number] eg. wx1340 and then this Homepage control panel will appear: Check the appropriate boxes and set the required parameters.

  • Page 13: Remote Upload

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 5.1.2 Remote Upload You need to upload new MP3 Files to the appropriate account at the WaveCube Update Centre www.wavecube.com/control.php before the is able to download them. It periodically checks its X-Stream account and automatically downloads any new MP3 files. From the central dispatch site, you or your content provider can upload file updates to individual accounts or to an address book of Customer stores for simulcast updating.
  • Page 14 13/02/2008 G/07171 WX-5095 Handbook Version1.6 Click on ‘Upload New Track’ Commercial In Confidence 14 of 31...
  • Page 15 13/02/2008 G/07171 WX-5095 Handbook Version1.6 First of all, tick the box if you want to erase & replace the current files(s). If you do not tick the box, the new file will simply be added to the Playlist. Browse & choose the required file, then click on “Send File”. Do not close your Browser unit you receive the upload success message.

  • Page 16: Using An External Card Reader

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 5.2 Using an External Card Reader The SD Card can be ejected from the X-Stream by applying gentle pressure, causing it to pop out of the slot. It can then be inserted into a Card reader and be seen as a mass storage device. MP3 files can simply be ‘dragged’...

  • Page 17: Mp3 Volume Normalization

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 6.1 MP3 Volume Normalization MP3 files should be ‘normalized’ prior to uploading or emailing. This is to maintain consistent output levels. An MP3 normalization program called MP3Gain is recommended for this purpose. It is freeware however it would...

  • Page 18: Uploading Message Updates To The Wavecube Update Centre

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Uploading Message Updates to the WaveCube Update Centre Logging in to the WaveCube Server Open Your Web Browser and enter www.wavecube.com/control.php to access the Update Centre as shown: Commercial In Confidence 18 of 31...
  • Page 19 13/02/2008 G/07171 WX-5095 Handbook Version1.6 After entering your Username & Password, login and you’ll see: Then click on “Click here to continue” Commercial In Confidence 19 of 31...
  • Page 20 13/02/2008 G/07171 WX-5095 Handbook Version1.6 After clicking on “Click here to continue” you’ll see: Commercial In Confidence 20 of 31...
  • Page 21 13/02/2008 G/07171 WX-5095 Handbook Version1.6 You can now choose to: 1. Edit the Playlist of any WaveCube X-stream in your account by clicking on Click on the appropriate ‘Edit Playlist’ shown on the previous page. You will see something like: Note that if you see status “PENDING”, it means that the file is in the queue and the...
  • Page 22 13/02/2008 G/07171 WX-5095 Handbook Version1.6 To send the new MP3 file, click on “Upload New Track”, browse your Computer to select the required track and you’ll see: Tick the box only if you want to erase & replace the current files(s). If you do not tick the box, the new file will simply be added to the Playlist.
  • Page 23 13/02/2008 G/07171 WX-5095 Handbook Version1.6 During the file upload process, you will see the Upload Progress bar as shown here: Commercial In Confidence 23 of 31...
  • Page 24 13/02/2008 G/07171 WX-5095 Handbook Version1.6 2. Edit the details of any WaveCube X-Stream in your account This page is used to name your WaveCube X-Stream and set the time zone. The correct time zone is essential for accurate time stamps in email update reports.
  • Page 25 13/02/2008 G/07171 WX-5095 Handbook Version1.6 3. Add a new WaveCube X-Stream to your account This page is used to add additional WaveCube X-Streams to your Master Account. Please note that your Password will be shown here. Additional Master accounts can be opened by contacting Design 2000 at gen@design2000.com.au.
  • Page 26 13/02/2008 G/07171 WX-5095 Handbook Version1.6 4. Edit your account details This page is used to change Username & Password, and to specify the email addresses that receive download success or failure confirmations. It is imperative that if you change your Username & Password here, you must also change it in your WaveCube X-stream (see 5.1.1 Local Configuration) otherwise you will not receive any...

  • Page 27: Specifications

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Specifications Indicators Displays Power LED (Red), Load LED (Yellow), Play LED (Green). Message Upload/Playback Message upload Via scheduled online web updates or PC Card reader. MP3 decoder MPEG-1 Audio Layer 3 ( ISO11172-3), supports MPEG 1 & 2 and 2.5 extensions.
  • Page 28 13/02/2008 G/07171 WX-5095 Handbook Version1.6 Back Analogue Audio Out Audio Out connectors 3.5 mm stereo phone jack for headphones/line out RJ-12 6P2C socket (isolated) for telephone line Output level < 4.4V p-p, 500mV p-p default (software adjustable) Frequency range 40 Hz → 10 kHz (on stereo connector) 300 Hz →...
  • Page 29 13/02/2008 G/07171 WX-5095 Handbook Version1.6 General Enclosure Material Powder coated Zincalume Dimensions 25 mm x 130 mm x 130 mm Operating Environment -10 → +60 ° C Operating Temperature Range -20 → 80 ° C ambient Storage Temperature Range Humidity, Storage and Operating...

  • Page 30: Acronyms

    13/02/2008 G/07171 WX-5095 Handbook Version1.6 Acronyms Account Name Same as your Username Account No. Same as the first X-Stream serial number in your account COM Port RS232 Communication port on a PC, sadly disappearing on most home office PCs Compact Disk Customer Equipment (eg.
  • Page 31 13/02/2008 G/07171 WX-5095 Handbook Version1.6 X-Stream WX-5095 MP3 ON-HOLD PLAYER Note: Specifications are subject to change without notice. Designed & Made in Australia Est. 1968 www.design2000.com.au N468 Version 1.6 Commercial In Confidence 31 of 31...

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