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Commander Pulse Owner's Manual

Commander pulse combined voice & data communications system
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Summary of Contents for Commander Pulse

  • Page 1 Pulse Owner’s Manual Everything you need to know about your Pulse equipment...
  • Page 2 Commander Pulse Owner’s Manual Rev 1 April 06...

  • Page 3: Table Of Contents

    Getting to know your Commander Pulse......9 Parts Check................9 Front Panel................10 Connecting Your Commander Pulse .........11 Step 1: Siting your Commander Pulse Unit .......11 Step 2: Connect your telephones and PSTN Line(s) ................12 Fit the Cable Cover over the phone connections..............13 Step 3 Internet Access Connections........13...
  • Page 4 Line Settings ..............108 Line Forwarding ..............109 Class of Service ..............110 Timers................112 LCR Programming............113 CLI Routes ................115 Outgoing Restriction ............116 Advanced Router Settings..........118 Wireless Setup / Security..........118 Firewall ................131 Diagnostics................144 Firmware Update ..............150 System Resets..............153 Configuring Your Commander Pulse via the Keystation ..............155...
  • Page 5 To enter system programming .........155 System Setup Options............155 Using Voicemail ..............166 Programming Additional System Options......172 Miscellaneous system configuration options ....173 To configure PSTN lines...........176 To set system timers............179 To reset your system ............180 DECT Handset Detailed Instructions .......181 IP Addresses, Network Masks & Subnets .......193 IP Addresses..............193 Subnet masks ..............194 Glossary ................195...

  • Page 6: Introduction

    & cordless handsets This User Guide will show you how to connect Commander Pulse gateway, and how to customize its configuration to get the most out of your new product. Important Safety instructions...
  • Page 7 • To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required. Opening or removing covers can expose you to dangerous voltages or other risks.

  • Page 8: Basic Requirements

    Basic Requirements In order to use all the features of the Commander Pulse system, you must have the following: ADSL service up and running on your telephone line (or an equivalent broadband Internet access). Instructions from your ISP on what type of Internet access you will be using, and the addresses needed to set up access.
  • Page 9 Explains terms or acronyms that may be unfamiliar to many readers. These terms are also included in the Glossary. Definition Provides messages of high importance, including messages relating to personal safety or system integrity. WARNING...

  • Page 10: Getting To Know Your Commander Pulse

    Getting to know your Commander Pulse Parts Check In addition to this document on CD, your package should arrive containing the following: 1 Commander Pulse Unit 1 Power Supply Commander 1 Blue (Ethernet WAN) cable Pulse (PSU) RJ-45 1 Documentation Pack 1 Cordless handset &...

  • Page 11: Front Panel

    Commander Pulse attempted to make an IP connection and failed. Usually indicates that the Internet User Name or Password is incorrect. Solid Green Commander Pulse is IP connected and no traffic is detected Flashing Commander Pulse is IP connected and traffic is...

  • Page 12: Connecting Your Commander Pulse

    Telephone line socket locations Two PSTN phone lines can be connected to the Commander Pulse. You will need to identify were these sockets are. If these sockets are not located in the near vicinity of where you require the Commander Pulse, additional cabling is required. A licensed ACMA cabler must install this cabling.

  • Page 13: Step 2: Connect Your Telephones And Pstn Line(S)

    Plug the gray phone line cable into to the Line 1 socket at the back of the Commander Pulse unit. The other end of the gray cord is to plugged in to the phone socket on the wall or the ADSL filter.

  • Page 14: Fit The Cable Cover Over The Phone Connections

    Commander Pulse. Plug the other end of the Line 1 gray cable (already connected to the Commander Pulse) into the phone socket on the splitter. Plug one end of the violet ADSL cable into the ADSL socket on the splitter.

  • Page 15: Connecting To An External Modem

    Commander Pulse, connect the adapter to the power point and turn on the power point. The power cable is designed so that it will only fit into one socket on the back of the Commander Pulse unit. Do not force the plug Note into the socket.

  • Page 16: Step 5 Dect Phones

    Commander Pulse. This places the Commander Pulse in registration mode for 30 seconds. Page Button You will know that the Commander Pulse is in registration mode when the power led flashes red and green Note 1.

  • Page 17: Step 6 Connecting To The Internet

    Pressing the “Page” button normally (for less than 2 seconds) rings all DECT phones registered to the Commander Pulse. This Note can be used to locate misplaced DECT phones. Safety precautions: Do not allow the DECT handset to come into contact with liquids or moisture.

  • Page 18: Cabling Keystations & Standard Telephones

    Pulse keystations & Standard telephones can be connected directly to the system using the telephone cord. If you wish to locate the phone further away from the Commander Pulse cabling must be installed by a qualified ACMA cabler. Cabling must be installed by a qualified ACMA cabler.

  • Page 19: Wall Mounting The Commander Pulse

    Wall Mounting the Commander Pulse The Commander Pulse can be wall mounted. You can print this page and use it as a template for locating the wall mounting screws supplied 1 to 1 Template (Letter size paper )

  • Page 20: Keystation Connections (Underside Of Phone)

    Keystation connections (underside of phone) Handset connector [B1] Line cord connector Data Port Headset Port Plinth...

  • Page 21: Attaching The Keystation Desk Plinth

    Attaching the keystation desk plinth The desk plinth allows you to mount the keystation at two angles. Wall mount Plinth position Plinth position 35° Plinth position 20 ° Wall-mounting a keystation The phone plinth is inverted on the base to wall mount the phone.
  • Page 22 Wall hook when the keystation is in a 20 degrees or 35 degrees position Wall hook when the keystation is wall mounted.

  • Page 23: Door Station

    Power Fail Telephone Connect a standard analogue telephone to the Power Fail connector. When the Commander Pulse is switched off the Line 1 is switched through to this phone and you can make and receive calls on it until the power is restored.

  • Page 24: Basic Programming Using The Management Application

    Password: admin You can change the password at any time or you can configure your Commander Pulse so that you do not need to enter a password. See Password on page 90 Note 1. Click OK. The Welcome page is displayed:...

  • Page 25: Basic Pabx Settings

    If you receive an error message or the Welcome page is not displayed, see Configuring your PCs on page 202. Note This is the first page displayed each time you log in to the Web It provides links to the programming pages that are most commonly used.
  • Page 26 • Station Class of Service. Restricting phones from making particular types of call e.g. International calls • Cordless phone Registration. The cordless phones must be registered on the system before they can be used to make telephone calls • Line Divert. On Power up incoming calls are forwarded to the Answering Machine if they are not answered within 18 seconds.
  • Page 27 Station Names The settings on this page have an effect on an station by station basis. Individual features can be set or unset for particular stations on the system. You may assign names to stations. When an station receives an internal call, its 'display' will show the calling station name in the place of the calling station number.
  • Page 28 Station Class of Service The Class of Service feature allows the user to define barring settings for each station connected to the system restricting that station from making certain types of calls from the system. The following restrictions can be defined on a per station basis: •...
  • Page 29 Programming Class of Service Codes The definition of what constitutes Restricted, Allowed, National & International calls, is determined by the leading digits of the dialed number. Thus, for example, numbers beginning with ‘0011xx’ are International calls. Numbers beginning one ‘1xx’ are local calls. The definition of Allowed and Restricted codes is at the user’s discretion.
  • Page 30 DECT handset Registration The DECT Handsets are shown as registered or not registered. When “Register a handset” is selected a prompt is displayed indicating that the ‘REG’ key on the cordless phone should be selected and that the PIN is 1234. The system is set in registration mode for 30 seconds To unregister a DECT station, select “Unregister”.

  • Page 31: Basic Router Configuration For An Adsl Connection

    Basic Router Configuration for an ADSL connection Username / Password The default settings for Internet Access over an ADSL line are set so that the only settings that must be entered to access the Internet are the Username and Password as supplied with your ADSL service.

  • Page 32: Basic Router Configuration For A Cable Modem Connection

    Basic Router Configuration for a Cable Modem connection If your Internet access is provided by a cable modem the following programming is needed 1. Select Router Configuration from the main menu. 2. Select WAN/DMZ Port from the sub-menu. The following screen is displayed: Select the Change the WAN/DMZ settings here.
  • Page 33 Select Confirm Changes. The setup is now complete. If you have been supplied with a number of IP addresses the Static option should be selected. See the detailed description on page 88.

  • Page 34: Date & Time Settings

    Date & Time Settings Use this screen to program Time and Date settings for your system. Date Use this field to enter the system Date - the time is in the DDMMYY format, DD is the day, MM is the month, & YY is the year.

  • Page 35: Using Your Commander Pulse Phone System

    Commander Pulse. The wired stations can be equipped with a keystation or standard telephone. The DECT stations are equipped with the proprietary Commander Pulse DECT Handsets. The proprietary keystation and DECT handsets are designed to simplify the use of the system by providing integrated features on the stations.
  • Page 36 Getting Started This section of your Owner’s Manual is your guide to using the Commander Pulse system and its features, with either a keystation or a standard telephone. It also explains how to program system settings using your keystation. Read the section ‘System Keystation’ on Page 36 to understand how to operate the menus and use the other features of your keystation.

  • Page 37: System Keystation

    Introduction to your system keystation The system keystations are highly featured display telephones for use with your Commander Pulse system. It features a 4-line display that contains prompts and menus with selectable options. This unique menu-driven interface makes the system simple to use, and no codes are needed to program and activate features.
  • Page 38 Menus When the keystation is idle, the Idle Menu is presented containing a large number of options displayed in groups of three. This menu, showing the first three options, is shown below. (Use Scroll Keys below display to scroll up and down). If you are on a call or operating a feature, the menu changes to offer only those options relevant to what you are doing.
  • Page 39 Using the Keypad The Keypad can be used to enter digits when dialing or text when programming names or messages. How to enter text when programming names or messages Press 2 once for A, twice for B, and so on. (Pressing 2 continuously loops through ABCabc2).
  • Page 40 Using the Volume Key To adjust the speaker volume, press the Volume Key when in Hands-free Mode. To adjust the handset receiver volume, press the Volume Key when in Handset Mode. To adjust the ringing volume, press the Volume Key when the keystation is ringing.
  • Page 41 3. Select ‘Key programming’. 4. Press the Programmable Key to be programmed. A list of options appears on the display. 5. Select the required feature to be programmed onto the key. Use the Scroll Down Key ( ) to scroll down to view the list of available features.
  • Page 42 To enter system programming If your station is the Programming Station you have access to the system programming options. If you select this option you will be prompted to enter the System Programming Password. If this option is selected from any other station the display will show ‘Programming Refused’.

  • Page 43: Using The Dect Handset

    Using the DECT Handset The DECT Handset is designed for use with the Commander Pulse. The keys are as shown. For a detailed description of the functionality see Appendix A on page 181. Soft Keys Navigation On/Off and End Key Talk Key Star &...
  • Page 44 Note Out of range warning: If you move too far away from the base Commander Pulse during a call, your phone will sound an alert tone, and will flash. You need to move closer to the base Note Commander Pulse or your call will be disconnected.
  • Page 45 Redial a number Your phone records the last 10 numbers you have dialed. The most recent call is stored at the top of the list. Only the first 20 digits of each number are stored. To redial the last number dialed: - 1.
  • Page 46 Message Waiting Indication A message indication symbol appears on your DECT handset and a broken dial tone is heard when going off hook, when a message has been left in the Answering Machine or the station’s voicemail. To access the message press and dial To access the answering machine dial 9 as the station number.

  • Page 47: Keystation - Basic Call Features

    Keystation – Basic Call Features Making and Answering Calls Making an external call. There are two basic modes of operation available for making external calls. In the normal mode, which is the default, a line access digit (0) is dialed to select a Line. If Automatic Line selection (ALS) is programmed you do not enter ‘0’...
  • Page 48 Speed Dial list Each station can program up to 30 Individual Speed Dial numbers. You can also program 99 System speed dial numbers and names. Users of the system can access the system speed dial numbers, provided they are not restricted from dialing the number because of their Class of Service. An option is available where stations can dial numbers in the system speed dial list even though they are normally restricted from dialing them.
  • Page 49 To dial a System Speed Dial number 1. Press the DIRECTORY Key. 2. Select ‘System speed dial’. 3. Enter the first letter of the name or scroll through the entries to find the entry you want. 4. When you have selected the number or name you want a free line is automatically selected and the number is then dialed.
  • Page 50 To transfer a call to an external number 1. While on the call, press the Scroll Down Key ( ) until ‘External transfer’ is displayed. 2. Select ‘External transfer’. 3. Select a free line and dial the number. 4. When the call is answered, press ‘Transfer’. Transferring an external call to an external number ties up two exchange lines.
  • Page 51 5. Forward will be ignored for internal calls. For internal calls the phone will ring (only If External forwarding is set to the 'External calls only' option). 6. If your station is allocated a voice box select 'Divert to Voice Mail' 7.
  • Page 52 3. Select ‘Confirm’ to accept the number. To set a 'Divert when Busy' from a standard phone the code is '733' followed by the destination number. It is possible that an station may misuse the External Divert facility. The default setting is that no station is allowed to set the facility.
  • Page 53 Line Divert This feature allows any station to set a divert for an exchange line. Setting line forwarding from a system phone 1. From the Idle Menu, press the Scroll Down Key ( ) until ‘Line Divert is displayed 2. Select the line. (The station may be programmed for more than one line) 3.
  • Page 54 Using your keystation with a headset Your keystation is equipped with a socket for a Headset. Plug a headset into the socket. 1. From your keystation, press the PROGRAM Key 2. Select ‘Headset Mode’ and select ‘Turn Headset On’. The phone is now programmed to operate with a headset.

  • Page 55: Using A Standard Or Dect Handset

    Using a Standard or DECT Handset Feature Access Code List You may access the range of Commander Pulse features with a standard or DECT Handset. To use a feature, dial the appropriate code from the list below. If your telephone is equipped with memory keys you may program feature codes onto the keys - refer to your telephone user guide for instructions.
  • Page 56 Making External Calls There are two modes of operation available for making external calls. The normal mode, which is the default, a line access digit is dialed to select a external line. If Automatic Line selection is programmed you do not enter the line access code.
  • Page 57 To make an external consultation call While on an external call you can contact another station to make an enquiry, as follows: 1. While on an external call, press the Recall Key on your telephone. 2. Dial the station number. 3.
  • Page 58 Line Divert Divert all calls 1. Lift handset or use hands-free if available. 2. Dial 792 followed by the line number (1-4) 3. Dial the station number, or 4. Dial the external phone number (including line access code 0) 5. Followed by #. Cancel Line Divert all calls 1.

  • Page 59: Additional Call Features

    Programming and dialing speed dial numbers If you have a standard telephone, you can program up to 10 Personal Speed Dial numbers. To program a Personal Speed Dial number 1. Lift the handset, or press the Hands-free Key, if available. 2.
  • Page 60 Call Pick-up This feature allows the user to pick up any call, ringing at another station. These calls include: Internal calls External calls CLI Routed calls Incoming ringing calls routed to a single station To pick up a call ringing at another station From the Idle Menu, select the ‘Call Pick-Up’...
  • Page 61 The Caller Number Display (CND) service is available on your PSTN lines. If you subscribe to this service, your network sends the telephone number of callers to the Commander Pulse (provided the caller has not elected to restrict the network from presenting their number). The telephone number (or associated name) is displayed on the ringing keystations.
  • Page 62 When a new record is received and the memory is full the oldest record is discarded from memory. The CND list can be allocated as one central store of data on calls received. This store alerts station 20 (default), by means of a display prompt, that new calls have been stored.
  • Page 63 Paging To make an announcement over the speakers of all keystations The 'Page All Keystations’ allows any station to make an announcement over the speakers of all keystations. Only keystations that are page- protected will not be paged. From the Idle Menu, press the Scroll Down Key ( ) until ‘Page all Keystations’...
  • Page 64 Sending a Forward Recall while on call A Forward Recall signal may be required if you are using certain network services on your PSTN lines, or if your Commander Pulse is connected to another telephone system (PABX) via one of the line interfaces.

  • Page 65: Station Set-Up Options

    Station Set-Up options Do Not Disturb If your station is set to ‘Do Not Disturb’, anyone trying to call you will receive a busy (engaged) tone. If the person trying to contact you has a keystation, ‘Do Not Disturb Enabled’ will appear on its display. ‘Call Back’ and ‘Alarm call’...
  • Page 66 To change your station Lock Password 1. From the Idle Menu, press the Scroll Down Key ( ) until ‘Station Lock’ is displayed. 2. Select ‘Station Lock’. 3. Select ‘Change the lock code’. 4. Dial the existing 3-digit Lock Password. The default password is 123. 5.

  • Page 67: Incoming Call Handling

    Incoming Call Handling General Incoming Calls can be programmed to ring any number of stations. For configuration via the web interface, see page 98. For configuration via the keystation interface, see page 160. When calls are received on a line all free programmed stations are rung. If the call is not answered it is forwarded to the Answering Machine after the forward on no answer timer expires.

  • Page 68: Using Voicemail

    Hotline Stations can be programmed so that they automatically dial a number when they go off-hook. The number dialed can be an station or an external number. For configuration via the web interface, see page 103. For configuration via the keystation interface, see page 163. Assigning Station Names You may assign names to stations.
  • Page 69 3. Enter your Voicemail Password, which is 1111 by default, followed by 4. Select ‘Play’. The new messages are played. Each message is time stamped to tell you when the message was received. When all new messages are played, you are informed of the total number of messages in your voicemail box.
  • Page 70 Transferring calls to Voicemail Boxes You can transfer calls to any Voicemail Box without calling the station. When you are on a call select 'Transfer to Voice Mail' 1. The menu is updated showing those stations equipped with voicemail boxes. 2.

  • Page 71: Remote Notification Of Voice Messages

    Dial 5 Go back to the previous message Dial 7 Go back ten seconds Dial 8 Go forward ten seconds / Skip the time stamp Dial 9 Forward the message to another station Dial 0 Return Call. Automatically make a call to the caller who left the message (this feature is not applicable when mailbox is accessed remotely).
  • Page 72 When a user turns remote notification on, a call will be made to an external number programmed by the user to notify them that they have received a new voicemail message in their voicemail box. The user can set up remote notification to notify them of all new messages or only those marked as priority by callers to their voice mail.
  • Page 73 To operate voicemail from a standard telephone Standard telephones can also be allocated Voice Mailboxes. When a Voice box is allocated the ‘Forward On No Answer’ is automatically set for the station. You can set ‘Forward All Calls’ or ‘Forward when busy’ to the Mailbox as well by setting the Forward to 710.
  • Page 74 Answering Machine In default all calls received are Diverted on No Answer to the Answering Machine. This additional feature allows you to set up the Answering Machine so that it can be turned on and off as required. You can also set the timer so that the answering machine answers calls immediately or after ringing for a period You can select which lines are to be answered by the answering machine...

  • Page 75: Programming Additional System Options

    Programming Additional System Options Using a Door station You can equip your Commander Pulse with a Door station. The Door station has a button which, when pressed, rings at programmed stations. It has a microphone and speaker for communication. With a Door station fitted in your reception area, anyone visiting your premises can call when they arrive and you can speak to them before you let them in.
  • Page 76 External Diverting Options This allows you to decide if external callers or external and internal callers to your station are forwarded externally. It also allows stations to be prohibited from activating an external forwarding. For configuration via the web interface, see page 104. The Divert on no answer timer is set at 18 seconds in default.

  • Page 77: Connecting To The Internet

    Your ISP may also tell you to set unique path and circuit numbers (called VPI and VCI) in order to connect your Commander Pulse to the ISP’s Internet service. In most cases, your Commander Pulse will use default settings, so you may not need to enter these values.
  • Page 78 If your ISP wants you to connect to the Internet using PPPoA, follow the instructions below. 1. From the left-hand Setup menu, click on Router Configuration. The following page is displayed: 2. Click on ADSL Modem. The following page is displayed: This page displays information about your current Internet access configuration.

  • Page 79: Configuring A Pppoe Adsl Connection

    Your ISP may also tell you to set unique path and circuit numbers (called VPI and VCI) in order to connect your Commander Pulse to the ISP’s Internet service. In most cases, your Commander Pulse will use default...
  • Page 80 If your ISP wants you to connect to the Internet using PPPoA, follow the instructions below. 1. From the left-hand Setup menu, click on “Router Configuration”. The following page is displayed: 2. Click on “ADSL Modem”. The following page is displayed: This page displays information about your current Internet access configuration.
  • Page 81 As you have configured PPPoE Internet access, notice that an extra configuration option called MAC Spoofing appears on this page: MAC spoofing allows you to set the Media Access Control (MAC) address of your Commander Pulse. See Enabling MAC spoofing below for more details.
  • Page 82 You can only configure MAC spoofing if you are using PPPoE Internet access. Note If your ISP instructs you to change your Commander Pulse’s default MAC address, follow the instructions below: 1. From the Internet Access page, click “Enable” or “disable MAC Spoofing here…...

  • Page 83: Configuring A Dhcp Adsl Connection - Rfc 1483

    (called VPI and VCI) in order to connect your Commander Pulse to the ISP’s Internet service. In most cases, your Commander Pulse will use default settings, so you may not need to enter these values.
  • Page 84 If your ISP tells you to configure your Internet access manually, they must provide you with the following information: The WAN IP address and subnet mask for your Commander Pulse The Internet Gateway address The primary and secondary DNS addresses You should only change the Internet Access details if your ISP asks you to, or if you are familiar with network configuration.
  • Page 85 3. Click in each box and type the relevant address information provided by your ISP. 4. Click “Next>”. The following page is displayed: 5. Select the Option provided by your ISP. The following page is displayed: - 6. Enter the VPI and VCI values supplied by your ISP 7.

  • Page 86: Changing The Adsl Modem Operating Mode

    Changing the ADSL Modem Operating Mode The ADSL modem is configured to operate in ADSL2+ mode and will normally connect to the ADSL line using the appropriate mode for the line. There may be cases where it is necessary to change the operation mode manually.

  • Page 87: Connecting To An External Adsl Modem, Cable Modem, Lan, Wan Or Add A Host To The Dmz

    PPPoE to connect to an external ADSL modem PPPoE is used when connecting to an external ADSL modem. As the Commander Pulse is equipped with an ADSL modem we recommend that the internal modem be used rather than an external ADSL modem. In this case go to ASDL Modem configuration on page 76.
  • Page 88 1. Select “PPPoE”. Click Next. The following screen is displayed 2. Enter a Username and Password. Retype the Password. Select Next. The following screen is displayed 3. Select Confirm Changes. The following screen is displayed The PPPoE setup is now complete IP Gateway to connect to Cable Modem, LAN or WAN IP Gateway is typically used when connecting to a Cable Modem LAN or WAN.
  • Page 89 DHCP This is described in detail earlier in this manual. For details see Page 31. Static 1. Select “Static”. 2. Click Next. The following screen is displayed. 3. Enter the IP addresses and Subnet mask. Click Next. The following screen is displayed. Select Confirm Changes.
  • Page 90 A host can be connected to the WAN/DMZ Port. In default the Wan/DMZ port is configured as a DMZ. On the Router configuration page select WAN/DMZ Port. The following page is displayed: 1. Select Change the DMZ IP address here. The following page is displayed: 2.

  • Page 91: Password

    Password You can restrict access to your Commander Pulse’s web pages using password protection. With password protection enabled, users must enter a username and password before gaining access to the web pages. By default, password protection is enabled on your Commander...
  • Page 92 This page displays the current username and password settings. Type your own unique username and password in the relevant boxes. They can be any combination of letters or numbers with a maximum of 20 characters. The default setting uses admin for both the username and password. We recommend that you do not set the same character combination for both username and password 3.

  • Page 93: Dhcp Server

    DHCP Server A DHCP (Dynamic Host Configuration Protocol) Server is a system that assigns IP addresses to the multiple stations on the network. Dynamic Host Configuration Protocol is a scheme where a client host "leases" an IP address. This can be great on a large- scale network because it assigns an IP address, and many other options, such as DNS servers, WINS Servers, and other options.
  • Page 94 Parameters for this subnet The current subnet parameters are shown. These can be changed if required. IP addresses to be available on this subnet The range of IP addresses available on the subnet is shown. These can be changed if required. DNS Server option information The default setting is use local host as the DNS server - all DNS requests are sent to the default gateway 192.168.1.1 which then...
  • Page 95 The following screen is displayed Select on of the following options from the drop down menu: Select the option required from the drop down menu. Default gateway Domain name IRC server HTTP server SMTP server POP3 server NNTP server WINS server Time server Enter the option value in the field below.

  • Page 96: Addressing

    Your LAN PCs must remain on the same subnet as your Commander Pulse (that is, the subnet masks must be the same) For more information about IP addresses and subnets, see IP Addresses on page 193. If necessary, reconfigure the LAN PCs...
  • Page 97 LAN address settings. If you change the LAN IP address of the Commander Pulse while connected through your Web browser, you will be disconnected. You must open a new connection by entering your new LAN IP Note address as the URL.

  • Page 98: Pabx Configuration Using The Web Interface

    PABX Configuration using the web interface Your PABX (Phone System) can be completely configured via the web management system. The web management Welcome page contain a link to Basic PABX Settings, which are the configuration options that the user will most likely wish to change.

  • Page 99: Incoming Ringing

    Incoming Ringing By associating lines with individual stations, you can have lines ringing different stations in Day and Night modes. For example, in DAY mode, all calls on line1 might ring all phones, but in NIGHT mode all calls on line 1 might be set to only ring station 20.

  • Page 100: System Settings

    System Settings Use this screen to program system wide settings for your system. Activate Night Service This feature allows the user to activate night service (normally out-of-hours working). Night service set-up is used to define which station rings on incoming calls, what the Class of Service is for each station and what type of voice greeting is played.
  • Page 101 Answering Machine Password The password can be between 1 and 8 digits long and can be any number between 1 and 99999999 This is the password used to access the system answering machine from station 20. Programming Password The password is 4 digits long and can be any number between 0000 and 9999 This is the password used to access the programming functions on the system when using a keystation programming position...
  • Page 102 Automatic Line selection When Automatic Line selection is turned on when an station goes off hook and dials a free line is selected and the digits are sent to line. Internal calls are made by selecting the internal call menu on keystations or by pressing Forward Recall and dialing the station number.

  • Page 103: Station Settings

    Uploading System Speed Dials list Alternatively, you may upload the System Speed Dials from a .CSV (spreadsheet) file. To do this, click Upload on the Edit System Speed Dials page and follow the instructions. The file must be in .CSV format, with names in the first column, and phone numbers in the second column.
  • Page 104 Advanced Options Select this option to edit Advanced Options for individual stations. Advanced Options for the cordless stations contain only a subset of the below features, as some of the features are not relevant for Note cordless stations. Disconnect Use this option to functionally disconnected the station from the system (this option does not physically disconnect the station).
  • Page 105 Left mouse click on the field and enter the hotline number associated with the station. This is a telephone number up to 24 digits in length. The user can enter another station number, or an external number as required (include 9 to seize the outside line). Not Allowed to Open the Door The selected station cannot be used to open the door when a call is placed over the door station.
  • Page 106 It is possible that a station may misuse the External Forward facility. The Default setting is that no station is allowed to set the facility. WARNING Broken tone will be heard at your station until all call forwarding is cancelled. You cannot Forward to a station that has the ‘Do Not Disturb’...
  • Page 107 Personal Speed Dials You can dial your personal speed dials from the relevant option on your keystation menu or by dialing the appropriate short code access from your analog phone. This page allows the user to enter up to 30 personal speed dial numbers for each station.
  • Page 108 Program Keys This option applies to keystations only. There are 8 programmable Function Keys on your system keystation. In default mode, the keystation ‘Program Keys’ are programmed to select the external lines available on the system, the first key for Line 1 the second for Line 2 and so on. Using your mouse left click on the ‘Function’...

  • Page 109: Line Settings

    Line Settings The settings on this page have an effect on a line by line basis. Individual features can be Enabled or Disabled for particular lines that are connected to the system. Equipped The system assumes that available line interfaces have external lines connected to them.

  • Page 110: Line Forwarding

    Reversal on Idle His option detects when an external party clears down a call and clears the call from the Commander Pulse. Line Forwarding You can use this feature to Forward (On Busy, No Reply or All Calls) calls received on a particular line to a station or an answering machine.

  • Page 111: Class Of Service

    For each incoming line (Line 1 and 2, IP Trunk 1 & 2) you can define what number to forward the call to for the cases of No Reply, Busy & All Calls. (See also PABX Configuration -> Station Settings -> Advanced Options) Class of Service The Class of Service feature allows the user to define restriction...
  • Page 112 Similarly if you want restrict particular numbers enter them in the Restricted Codes list and set the Restricted Codes to on for the station. If 'Emergency Only' is set, Allowed and Restricted codes have no effect. Note Day and Night Mode There are different settings for Day Mode and Night Mode.

  • Page 113: Timers

    Timers The timers listed below are under the control of the user and therefore can be changed from the default setting, provided the new settings is within the individual timers limits. Recall On Hold This is the time that elapses before a call, which has been placed on hold, rings back the station that put the call on hold.

  • Page 114: Lcr Programming

    Answering Machine This is the time that elapses before an unanswered incoming call is presented with the System voice mailbox greeting. Voice Mail Message Length This is the maximum length of a message left in a Mailbox or a Greeting for a Mailbox, Auto Attendant or Courtesy service. Remote Notification Delay This is the delay between receiving a message in a voice mailbox and setting up the remote notification call.
  • Page 115 Edit LCR Codes Using this page you may define the Least Cost Routing criteria. Up to 50 LCR rules may be defined (Index 1 – 50). In the ‘Input Code’ field you insert the relevant dialed digits (e.g. ‘0011’ for International calls or ‘0011’ for International calls to the USA).

  • Page 116: Cli Routes

    CLI Routes Using this feature, incoming calls from particular numbers can be associated with a particular name and routed to a pre- defined station. In the number field, enter the callers number (CLI) as is delivered by the network. You may choose to associate a name with this number.

  • Page 117: Outgoing Restriction

    Outgoing Restriction Use can use this feature to restrict a station from being able to make outgoing (external) calls on particular lines Configure the restriction for each line separately, i.e. Turn OFF for those stations that are not allowed to select the particular line to make outgoing calls.
  • Page 118 Enter the personal number if remote notification is to a telephone number Enter the Pager Company number and the Pager dial string if notification is to a pager company Also three delays are provided between the call to the Pager Company being answered and the pager string being dialed.

  • Page 119: Advanced Router Settings

    This chapter assumes PCs are already equipped with a wireless card. The Wireless Network page allows you to configure the Wireless features of your Commander Pulse. 1. From the left-hand Setup menu, click on Wireless Setup / Security. The following page is displayed: To enable the wireless network 2.
  • Page 120 Wireless network from any other(s) that may be in use nearby. It also ensures that only those PCs configured with the same name as the one set on your Commander Pulse can obtain access to it. For security reasons, we recommend that you replace the default network name with a unique value of your own.
  • Page 121 Select a suitable channel (as advised by your ISP) from the Channel drop-down list and then click Next>.
  • Page 122 An eavesdropper might set up a compatible wireless adapter within range of your Commander Pulse and attempt to access your network. Data encryption is the translation of data into a form that cannot be easily understood by unauthorized users.
  • Page 123 If you want to use WEP 64bit data encryption, click on the 64bit encryption on the wireless network radio button and then click Next>. Now follow the instructions in Configuring 64bit or 128bit encryption on page 123. If you want to use WEP 128bit data encryption, click on the 128bit encryption on the wireless network radio button and then click Next>.
  • Page 124 Configuring 64bit or 128bit encryption The example set in this section is for 128bit encryption, however the outline also applies to 64bit encryption. 1. Once you have selected your WEP encryption method and then clicked Next>, the following page is displayed: 2.
  • Page 125 Configuring WPA security Once you have selected WPA and then clicked Next>, the following page is displayed: 1. Type a unique pass phrase in the Pass phrase text box. Your pass phrase should be at least 20 characters long in order to deter potential intruders.
  • Page 126 PC blacklist on page 126. If you want to create a whitelist of PCs that can access your Commander Pulse, click on the Only allow the wireless PCs I specify to connect radio button and then click Next>. Now follow the instructions in Configuring the wireless PC whitelist on page 127.
  • Page 127 Configuring the wireless PC blacklist 1. Once you have selected Allow all wireless PCs to connect except those I specify radio button and then clicked Next>, the following page is displayed: 2. To add a network PC to the blacklist, click Add an address here…...
  • Page 128 Configuring the wireless PC whitelist 1. Once you have selected Only allow the wireless PCs I specify to connect radio button and then clicked Next>, the following page is displayed: 2. To add a network PC to the whitelist, click Add an address here…...
  • Page 129 If you are happy with these settings, click on the Confirm Changes button. Configuration changes are applied to the Commander Pulse and the Wireless Network page is displayed. Once you have completed the First Time Settings wizard, you can edit specific wireless settings using the hyperlinks displayed in the General Settings section of the Wireless Network page.
  • Page 130 The number of valid wireless network frequencies varies from country to country and you need to identify which country you are operating the Commander Pulse in to ensure that your network will transmit on the correct frequency. The setting for the Australia is the default setting so you do not need to change From the Country drop-down list, select the appropriate country.
  • Page 131 PCs are allowed to connect here… and follow the instructions in Configure Wireless Address Authentication on page 125. To display the information about the wireless PCs connected to the Commander Pulse; see Displaying details of Wireless PCs on page 131.

  • Page 132: Firewall

    Commander Pulse, together with the signal strength. The signal strength is the measure of radio frequency (RF) energy detected by the Commander Pulse on a specific channel. Signal strength may vary depending on the position of the PC(s) in relation to the Commander Pulse.
  • Page 133 From the left-hand Setup menu, click on Firewall. The following page is displayed: Select Firewall. The following screen is displayed The following screen is displayed Security State The Firewall is enabled by default Intrusion Detection is disabled by default. To disable the Firewall 1.
  • Page 134 High Security Level <> <> <> Service Destination Port 0 -65535 0 - 65535 HTTP Telnet SMTP POP3 ICMP 5060 - 6000 Medium Security Level <> <> <> Service Destination Port 0 - 65535 0 - 65535 HTTP Telnet SMTP POP3 ICMP 5060 - 6000...
  • Page 135 From the main Firewall page select the option required 3. Select “Disable NAT to … (Interface)” Restart the Commander Pulse for the change to take effect Global Address Pools A range of external IP addresses can be assigned to a specific interface.
  • Page 136 3. Select an interface from the drop down list 4. Enter an IP address and subnet mask, or enter the first and last IP addresses in the range 5. Select “Add Global Address Pool” Reserved Mappings Static routes can be defined between an external IP address and internal IP addresses.
  • Page 137 Policies, Triggers, Intrusion Detection, Logging The security policy settings, stateful inspection triggers, intrusion policy detection and logging settings can be displayed and changed. Security Policy This is used to add or delete filters 1. Select “Security Policy Configuration …” The following screen is displayed. 2.
  • Page 138 IP address) Direction, Inbound or Outbound 2. Select “Apply” 3. Save the new configuration 4. Restart the Commander Pulse Adding Raw IP Filters Filters based on IP address and protocol only can be added to the security level displayed.
  • Page 139 - Direction, Inbound or Outbound 3. Select “Apply” 4. Save the new configuration 5. Restart the Commander Pulse Host Validators Traffic to or from specific hosts can be blocked by the firewall. 1. Select “Host Validators …” for a particular interface The following screen is displayed 2.
  • Page 140 Application Level Gateways There are certain applications that NAT and Firewall configurations cannot manage. In many cases, ALGs (Application Level Gateways) are needed to translate and transport packets correctly. An ALG provides a service for a specific application such as FTP (File Transfer Protocol). Incoming packets are checked against existing NAT rules or Firewall filters, IP addresses are evaluated and detailed packet analysis is performed.
  • Page 141 1. Select “Security Trigger Configuration …” The following screen is displayed Current security triggers are displayed. There is an option to delete each entry. 2. Select “New Trigger” The following screen is displayed 3. Enter the following parameters Transport Type Adds a trigger for a TCP or UDP application Port Number Start Sets the start of the trigger port range for the control...
  • Page 142 Max Activity Interval The max interval time in milliseconds between the use of the secondary port sessions. If a secondary port opened by a trigger has not been used for the specified time, it is closed Enable Session Chaining If this is enabled, TCP dynamic sessions also become triggering sessions, which allows multi-level session triggering UDP Session Chaining...
  • Page 143 This is the maximum number of ICMP ins (per second) that are allowed before a DOS attack is detected. 3. Select “Clear Blacklist” if you wish to clear all external hosts from the blacklist. 4. Select “Apply” 5. Save Configuration 6. Restart the Commander Pulse...
  • Page 144 Security Logging 1. Select “Configure Security Logging …” The following page is displayed Logging is enabled by default for Session Logging, Blocking Logging and Intrusion Logging. To disable all logging: 1. Select “Disable Security Logging” Session Logging, Blocking Logging and Intrusion Logging. To disable any of the above 1.

  • Page 145: Diagnostics

    Internet connection and report back on anything preventing your connection from working. The ADSL Test is only applicable when you are using the internal ADSL Modem to connect Commander Pulse to the Internet. When should I run an ADSL Test? Run an ADSL Test if you cannot access the Internet.
  • Page 146 The following page is displayed: - Logging If your system is having some problems which are not easily diagnosed you may be requested to enable logging. When enabled the system automatically sends detailed information to a server where specialist staff can analyze it. Select Logging on the left-hand side menu.
  • Page 147 Status 1. You can examine the settings of the WAN, DMZ, LAN, VoIP, Routing table and hardware and software. 2. Select Status on the left-hand side menu. The following screen is displayed: - If an IP Trunk is configured but not registered an will be displayed after the Password.
  • Page 148 Event Log This primarily displays recent security events e.g. blocking incoming attempts to penetrate the firewall. Ping You can Ping to defined or user defined addresses...
  • Page 149 Remote Access If requested to do so you can enable Remote access to allow maintenance personnel to access the system remotely. Select Remote Access from the left-hand side menu. The following page is displayed: - Your external IP address is shown. You provide this address to the maintenance engineer, as this is the address they use to access your system.
  • Page 150 Call Log The system stores records of the last 250 calls made and received. This log can be retrieved. The log is presented in a spreadsheet format. 1. Select Call Log in the Diagnostics drop down menu. The following menu is displayed: - 2.

  • Page 151: Firmware Update

    If there is a firmware update available you are strongly advised to install it on your Commander Pulse to ensure that you take full Note advantage of any new feature developments.
  • Page 152 Browse to where your saved file is. 3. Select the saved file and press Restore. You will be prompted to Restart the Commander Pulse once the file is uploaded. Firmware update Before proceeding to update the system firmware, you must have...
  • Page 153 Commander Pulse. Once installation is complete, the following page is displayed: 7. You must restart your Commander Pulse in order to make the Commander Pulse aware that a new firmware version has been installed. To do this, click Restart.

  • Page 154: System Resets

    Once the system has been restarted you should restore the database if you have saved it as shown above. System Resets This page allows you to reset your Commander Pulse to its default factory settings. The configuration settings of your Commander Pulse are stored in a configuration file.
  • Page 155 Selecting - Reset invokes a reset but all the programming is retained. - - - Resetting to defaults deletes most of the system programming. If you reset your Commander Pulse to factory defaults, all previous configuration changes that you have made are Note overwritten by the factory default configuration.

  • Page 156: Configuring Your Commander Pulse Via The Keystation

    Caller Number Display service is available on PSTN lines. If you subscribe to this service, your network sends the telephone number of callers to the Commander Pulse (provided the caller has not elected to restrict the network from presenting their number).
  • Page 157 5. If more than one caller is calling at any one time, the number displayed will be that of the first call in the queue. When this call is answered by one of the ringing keystations the number of the next call in the queue will appear on the displays of the other ringing keystations.
  • Page 158 9. Enter the caller telephone number. 10. Press ‘Confirm’. 11. Enter the name to be associated with the number. Refer to page 38 for help on how to enter names. 12. Select the destination you wish to route calls from that number to.
  • Page 159 3. Select ‘System Programming’. 4. Enter the System Programming Password and select ‘System’ 5. Scroll down until ‘Auto Line Selection is displayed’ 6. Select Automatic Line selection and select ‘Automatic Line selection On’. Paging To protect keystations against Announcements and Voice Calls By default, all keystations may be paged.
  • Page 160 Least cost Routing activated automatically at set times You can program the Least Cost Routing facility, to be automatically turned on and off twice during a 24-hour period enabling you to tailor your call charges through different service providers. 1. From the Programming Station, press the PROGRAM Key 2.
  • Page 161 5. Press the Scroll Down Key ( ) until ‘Tone protection’ is displayed. 6. Select the stations you wish to allow receive Call Waiting tones. A ◊ is displayed beside those stations allowed to receive Call Waiting tones, and a ♦ is displayed beside those stations protected against receiving Call Waiting tones.
  • Page 162 Outgoing Groups To program lines into groups for access using the codes 0 or 8 ‘Exchange Lines can be grouped together in two Outgoing Groups. Each Outgoing Group is associated with a code. These codes are 0 or 8, with Group 1 being associated with 0, etc.
  • Page 163 To manually turn on Night Service The Manual ‘Night Service’ feature enables you to turn ‘Night Service’ on or off manually. When you turn '‘Night Service’' on, the '‘Night Service’' ringing and 'Class of Service' come into operation. At station 20 display, select ‘‘Night Service’’. To have Night Service remain on over weekends The Weekend Service feature ensures that if ‘Night Service’...
  • Page 164 Hold Options When an external call is placed on hold, you can choose between supplying music, a tone, or silence to the caller. The music source can be internal, in which case it is integrated into the system and cannot be changed, or external, in which case an external source must be connected to your system.
  • Page 165 Assigning Station Names You may assign names to stations. When an station receives an internal call, its display will show the calling station name in the place of the calling station number. To assign a name to an station 1. From the Programming Station, press the PROGRAM Key 2.
  • Page 166 The emergency codes are 000 and106. They cannot be barred. Both Classes 5 and 6 can be associated with the same station. Class 5 cannot be associated with Class 4 stations. To set up Class of Service access tables 1. From the Programming Station, press the PROGRAM Key 2.

  • Page 167: Using Voicemail

    4. Enter the System Programming Password and select ‘Stations’. 5. Press the scroll down key until ‘Restriction classes’ is shown 6. Select ‘Restriction classes’. 7. Select ‘Night Class of Service’. 8. Select the Class you want to assign to the stations, (Class 1 –...
  • Page 168 To allocate a Voice Mailbox to an station 1. From the Programming station, press the PROGRAM Key 2. Press the Scroll Down Key ( ) until ‘System programming’ is displayed. 3. Select ‘System programming’. 4. Enter the System Programming Password and select ‘Stations’.
  • Page 169 4. Enter the System Programming Password and select “System”. 5. Press the scroll down key until ‘Remote Notification is shown 6. Select “Remote Notification”. 7. Select “Retry attempts”. 8. Enter the value from 2 to 15 and press “Confirm”. 9. The default value is set at 2. Selecting the Line Group that the Remote Notification calls are to use The outgoing line group to be used for remote notification calls...
  • Page 170 2. Enter the System Programming Password and select “System”. 3. Press the scroll down key until ‘Timers’ is shown 4. Select “Timers”. 5. Press the scroll down key until ‘Notification Interval’ is shown 6. Select “Notification Interval”. 7. Enter the value between 60 and 900 seconds and press “Confirm”.
  • Page 171 5. Press the Scroll Down Key ( ) until ‘VM capacity % Used’ is displayed. 6. Select ‘VM capacity % Used’ 7. Enter system programming and select "Stations". 8. Scroll through the menu and select the "VM Capacity % Used" option. 9.
  • Page 172 service on and off at any time at station 20 and its operation is independent of ’Night Service’. You can use this service if you are not answering calls at lunch or at night, or simply want to record messages from callers. If desired, you can have this feature on permanently, so that calls, which are not answered for a programmable period, are answered by the Answering Machine.

  • Page 173: Programming Additional System Options

    Programming Additional System Options Door station To set up a Door station on your System 1. From the Programming Station, press the PROGRAM Key 2. Press the Scroll Down Key ( ) until ‘System programming’ is displayed. 3. Select ‘System programming’. 4.

  • Page 174: Miscellaneous System Configuration Options

    If external calls only are to be Diverted select 'External calls only' Miscellaneous system configuration options To change the Programming Station System programming can only be carried out at one keystation, that is, the keystation connected to the Programming Station. By default, station 20 is the Programming Station.
  • Page 175 To configure disconnected stations The system assumes that all available station interfaces have Commander Pulses connected to them. If a station interface does not have a Commander Pulse connected, ensure correct system operation by disconnecting the station interface in system programming, as follows 1.
  • Page 176 and its Voicemail Password will appear on the display. If you selected ‘Answering machine’, the Answering machine Password appears on the display. Press the Hands-free Key to finish programming. To configure Line Key Lights When a call is placed on System Hold, you can decide if the associated Line Key Light is to flash or remain steady on all other keystations.

  • Page 177: To Configure Pstn Lines

    4. Press the Scroll Down Key ( ) until ‘20/50 Hz ringing' is displayed. 5. Select '20/50 Hz ringing'. 6. Select the stations to ring at 50 Hz The default is that all stations are set for 25 Hz ringing. Inverting ringing cadences The external and Internal ringing cadences can be interchanged on a station by station basis.
  • Page 178 CND not set CND set Dialtone detection Programming CND Detection On standard PSTN lines on the Commander Pulse the CND option is provided. The system can then detect when CND information is being sent from the network and display the number.
  • Page 179 Button Hopping When Button hopping is enabled if you press a second line key while on a call on another line the first call is disconnected. With button hopping off the first call is placed on hold when the second line key is pressed. 1.

  • Page 180: To Set System Timers

    To set system timers You can set various timers from the Programming Station to suit your requirements. From the Programming Station, press the PROGRAM Key 1. Press the Scroll Down Key ( ) until ‘System programming’ is displayed. 2. Select ‘System programming’. 3.

  • Page 181: To Reset Your System

    Call Park This is the time that elapses before a call placed on ‘Call Park’ rings back the parked call station Ringback time duration This is the time an station will ring when Ringback has been invoked. Ans. Machine delay This is the time that elapses before an unanswered incoming call is presented with the Answering Machine greeting.

  • Page 182: Bdect Handset Detailed Instructions

    Your phone can interfere with electrical equipment such as answering machines, TV and radio sets, clock radios and computers if placed too close. It is recommended that you position the Commander Pulse at least one meter from such appliance Use only the mains adapter supplied with this telephone.
  • Page 183 Setting up your phone • Connect the output plug of the mains adapter to the socket on the back of the charger unit and the mains adapter to the wall mains supply. • Place the 2 rechargeable NiMH AAA batteries (included), observing their polarities, into the battery compartment on the handset.
  • Page 184 The information in your shared phonebook is stored in System Speed dial list in the Commander Pulse. The information is shared by all the Dect handsets and wired keystations. See system speed dial on page 47 on the programming of the list from a keystation.
  • Page 185 Programming Quick Dial Keys This feature allows you to dial to the contacts in your private phonebook by pressing and holding a quick dial key that you have assigned. You can assign 9 quick dial keys (keys 1-9). Assign a quick dial key 1.
  • Page 186 Delete all contacts in your private phonebook 1. Press NAMES 2. Select PRIVATE 3. Press OK. 4. Select DELETE ALL. 5. Press OK. 6. CONFIRM? is displayed. Press OK to confirm. Status of the private phonebook Your phone keeps track of how much memory you have used and how much is still available in your phonebook.
  • Page 187 Transfer the call records to your private phonebook You can transfer the call records to your private phonebook 1. Press the CALLS Key 2. Select MISSED, DIALED or RECEIVED. 3. Press OK. A list of call records is displayed. Scroll to the entry you want.
  • Page 188 Using your services key Your handset can store 10 feature codes in the services directory. Each code can have up to 10 characters for the name and 20 digits for the code. See page 54 for the feature codes. To store a feature code name and number 1.
  • Page 189 To Lock. - Press and hold LOCK during standby. The keypad is locked. To unlock the keypad: To Unlock - Press UNLOCK. UNLOCK? is displayed. Press OK. The keypad is unlocked. Screen saver The screen saver comes on when your phone is inactive for 30 seconds in standby.
  • Page 190 Personalize your sounds You can assign different ringing melodies for each handset at different volume levels. Your phone also provides key press tones, confirmation tones and Parking tones. Key tones are tones that your phone makes each time you press a key on the phone. Confirmation tones are tones that your phone makes when an operation is successful.
  • Page 191 6. Select ON or OFF. To set the alarm clock on, press OK and continue to step 5. To set the alarm clock off, press OK to confirm. 7. Press to set the hour. 8. Press . 9. Press to set the minute. If your phone’s time format is set to 12 hours, go to step 7.
  • Page 192 10. Press to set the SECOND. 11. Press OK to confirm. The timer starts counting and your can see the timer on display. The countdown timer will ring once it finishes counting the time you set. Press STOP. The countdown timer will stop ringing. Stopwatch 1.
  • Page 193 Auto answer Auto answer gives you the convenience of answering a call by just picking up the phone from the base unit or charger. You do not need to press any key to answer the call. To activate or deactivate auto answer: 1.

  • Page 194: Cip Addresses, Network Masks & Subnets

    IP Addresses, Network Masks & Subnets IP Addresses This section refers only to IP addresses for IPv4 (version 4 of the Internet Protocol). IPv6 addresses are not covered. This section assumes basic knowledge of binary numbers, bits, Note and bytes. IP addresses, the Internet's version of telephone numbers, are used to identify individual nodes (computers or systems) on the Internet.

  • Page 195: Subnet Masks

    Class B networks are smaller but still quite large, each able to hold over 65,000 hosts. There can be up to 16,384 class B networks in existence. A class B network might be appropriate for a large organization such as a business or government agency.

  • Page 196: D Glossary

    A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the Commander Pulse’s interfaces can be configured as a DHCP relay. See DHCP. Dynamic Host Configuration Protocol server...
  • Page 197 assigning IP addresses to the computers on a LAN. See DHCP. Of data, having a form based on discrete values expressed digital as binary numbers (0's and 1's). The data component in DSL is a digital signal. See analog. Domain Name System The DNS maps domain names into IP addresses.
  • Page 198 A network limited to a small geographic area, such as a home or small office. Light Emitting Diode An electronic light-emitting device. The indicator lights on the front of the Commander Pulse unit are LEDs. Media Access Control address MAC address The permanent hardware address of a device, assigned by its manufacturer.
  • Page 199 A protocol for serial data transmission that is used to carry IP (and other protocol) data between your ISP and your computer. The WAN interface on the Commander Pulse uses two forms of PPP called PPPoA and PPPoE. See PPPoA, PPPoE.
  • Page 200 In a physically separate location. For example, an employee remote away on travel who logs in to the company’s intranet is a remote user. Routing Information Protocol The original TCP/IP routing protocol. There are two versions of RIP: version I and version II. Registered Jack Standard-11 RJ-11 The standard plug used to connect telephones, fax...
  • Page 201 IP address of another interface. For example, the WAN unnumbered interface of your Commander Pulse uses the same IP address of the LAN interface (192.168.1.1). The unnumbered interface is temporary – PPP or DHCP will assign a ‘real’...
  • Page 202 With respect to the Commander Pulse, WAN refers to the Internet. A software program that uses Hyper-Text Transfer Protocol Web browser (HTTP) to download information from (and upload to) web sites, and displays the information, which may consist of text, graphic images, audio, or video, to the user.

  • Page 203: E Configuring Your Pcs

    PC: If you want to allow Wireless PCs to access your Commander Pulse, see section on Wireless Setup / Security on page 118. Windows® XP PCs 1. In the Windows task bar, click the Start button, and then click Control Panel.
  • Page 204 7. If prompted, click OK to restart your computer with the new settings. Next, configure the PCs to accept IP information assigned by Commander Pulse: 8. In the Control Panel, double-click the Network and Dial-up Connections icon. 9. In the Network and Dial-up Connections window, right-click the Local Area Connection icon, and then select Properties.
  • Page 205 7. Click OK to restart the PC and complete the TCP/IP installation. Next, configure the PCs to accept IP information assigned by Commander Pulse: 8. Open the Control Panel window, and then click the Network icon. 9. Select the network component labeled TCP/IP, and then click Properties.
  • Page 206 In some cases however, you may want to assign Internet information to some or all of your PCs directly (often called “statically”), rather than allowing Commander Pulse to assign it. This option may be desirable (but not required) if: You have obtained one or more public IP addresses that you want to always associate with specific computers (for example, if you are using a computer as a public web server).
  • Page 207 Your PCs must have IP addresses that place them in the same subnet as the LAN port. Note Setting up your browser not to use a proxy server 1. Launch Internet Explorer. 2. Select Tools, Internet Options. 3. Select Connections If you have been using a dial up connection ensure the button Never dial a connection is selected 4.

  • Page 208: F Troubleshooting

    This appendix takes you through a step-by-step procedure to help you resolve problems that you may encounter when installing or using Commander Pulse. Cannot browse the Internet (1) Check the LEDs on the Commander Pulse front panel (a) Is the Power Go to (b) LED on?
  • Page 209 (1) Check the LEDs on the Commander Pulse front panel The LED is Red. Go to (2) Check your ADSL settings. (2) Check your ADSL settings (a) Enter the Commander Pulse Main menu • Select Router Configuration • Select ADSL Modem •...
  • Page 210 (3) Check your PC settings Configuring the PC settings for Windows XP are described below. For other operating systems, refer to Appendix D, Configuring your PCs. • Click start • Click Control Panel • Double click Network Connections icon • Double click Local Area Connection •...
  • Page 211 The following procedure assumes that the WLAN has been set up with WPA security. If a different security configuration has been set up, refer back to Section 10 Wireless Setup/Security (a) Enter the Commander Pulse Main menu • Select Wireless Settings/Security In General Settings...
  • Page 212 (5) Check your Wireless PC settings The following procedure is for a PC with an Intel (PRO) Wireless Network adapter that has been set up for WPA security. For other Wireless Network adapters, consult the manufacturer’s user manual. Note that some older wireless adapters do not support WPA. •...

  • Page 213: Troubleshooting Your Cordless Phone

    - Interference from nearby - Try plugging the base (crackles, echo, electrical appliance. unit to a different etc.) - Commander Pulse unit is location. installed in a room with thick - Install the base unit in walls. a different room.

  • Page 214: Troubleshooting The Pabx

    Commander Pulse and you wish to make or receive external calls, you will need to connect a standard telephone in to the Power Fail socket found on the back of the Commander Pulse. There will be no internal service, no Broadband connection, Wireless LAN access or DECT Handset service until the power is restored.
  • Page 215 For CND service to work on standard CO lines it has to be enabled in both the telephone exchange and on the Commander Pulse system. If the service is provided on the CO line it must be programmed in the Commander Pulse. See page 109 for programming from the Management Application and Page 177 for programming from the programming keystation.
  • Page 216 The telecommunications services described in this publication are subject to availability and may be modified from time to time. Commander reserves the right to alter without notice the specification, design, price or conditions of supply of any product or service.

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