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Fujitsu Siemens Computers LTO-4 User Manual

Fujitsu Siemens Computers LTO-4 User Manual

Lto-4 half-height sas tape drive
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User Guide
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LTO-4 Half-Height
SAS Tape Drive

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  • Page 1 User Guide English LTO-4 Half-Height SAS Tape Drive...
  • Page 2 LTO-4 Half-Height Tape Drive User’s Guide, P/N 20020142-001, November 2007. Product of USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Tabletop......................2 Features ....................... 3 Chapter 2 Installation Procedures Before Installing the LTO-4 Half-Height Tape Drive ........6 Handling Precautions and Installation Guidelines ....... 6 Preinstallation Requirements..............7 Unpacking and Inspecting the Drive............7 Installing the Internal LTO-4 Half-Height Tape Drive......... 8 Mounting the Internal Tape Drive ............
  • Page 4 Reliability Specifications ................. 36 Mean Time Between Failures..............37 Mean Time to Replace................37 LTO Cartridge Specifications ................. 37 Chapter 6 Troubleshooting Guide Installation Best Practices ................38 Following SAS Best Practices ..............38 LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 5 Slow Backup Operations ................. 50 Failed Operations TapeAlert Messages..........50 Appendix A Installation Checklists Internal LTO-4 Half-Height Tape Drive Quick Start ......... 58 Tabletop LTO-4 Half-Height Tape Drive Quick Start ........ 59 Appendix B Disposal of Electrical & Electronic Equipment...
  • Page 6 Figures Figure 1 Internal LTO-4 Half-Height Tape Drive ........2 Figure 2 Acceptable Mounting Orientation ..........9 Figure 3 Internal Tape Drive Mounting Holes ........10 Figure 4 Internal Drive Interface and Power Connectors ....10 Figure 5 Front Panel Display..............14 Figure 6 Ultrium Tape Cartridge Write-Protect Switch .......
  • Page 7 Physical Specifications............... 30 Table 4 Voltage and Current Specifications ......... 32 Table 5 Power Dissipation ..............32 Table 6 Drive Performance Specifications ..........33 Table 7 Environmental Requirements........... 35 Table 8 Reliability Specifications ............36 LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 8 Preface This guide is written for users of the LTO-4 Half-Height Tape Audience Drive. This guide provides information about the LTO-4 Half-Height Purpose Tape Drive including: • Installing the drive • Basic drive operations • Maintenance • Specifications • Troubleshooting...
  • Page 9 Cautions indicate potential hazards to equipment and are Caution: included to prevent damage to equipment. Warnings indicate potential hazards to personal safety and Warning: are included to prevent injury. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 10 Preface The following subsection identifies the primary documents that are Related Documents related to the LTO-4 Half-Height Tape Drive. Standards Conformance The Small Computer System Interface is described in standards that include several versions and a number of individual documents. The original Small Computer System Interface Standard, X3.131-1986, is...
  • Page 11 Fibre Channel Generic Services-6 (FC-GS-6) in development • Fibre Channel - Link Services (FC-LS) in development The term “SCSI” is used wherever it is not necessary to Note: distinguish between the versions of SCSI. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 12: Chapter 1 Introduction

    Chapter 1 Introduction This chapter provides an introductory overview of the LTO-4 Half- Height Tape Drive. Topics include: • Overview • Drive Models • Features Overview The LTO-4 Half-Height Tape Drive is a high-performance 16-channel tape drive that complies with the LTO interchange specifications. The drive is suited for mid-range to high-end servers, mainframe systems, and tape library automation systems.

  • Page 13: Drive Models

    Chapter 1 Introduction Drive Models The LTO-4 Half-Height Tape Drive has a 5¼-inch half-height form factor with automatic electromechanical cartridge soft load. It is available in two models: • Internal • Tabletop Drive Models The internal model (see figure 1) is a 5¼-inch drive that you can install...

  • Page 14: Features

    Includes two levels of ECC for extra data safety and error protection Supported platforms A wide variety of Windows and UNIX systems TapeAlert Monitors and reports drive performance Tape picking Enhanced implementation for increased reliability LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 15 Chapter 1 Introduction Features Feature Description Variable-speed transfer Variable speeds for matching with the host • Optimize data transfers • Shorten backup times • Increase reliability LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 16: Chapter 2 Installation Procedures

    Chapter 2 Installation Procedures This chapter provides detailed installation instructions for both the internal and tabletop models of the LTO-4 Half-Height Tape Drive, including: • Before Installing the LTO-4 Half-Height Tape Drive, which includes: • Handling Precautions and Installation Guidelines •...

  • Page 17: Before Installing The Lto-4 Half-Height Tape Drive

    Chapter 2 Installation Procedures Before Installing the LTO-4 Half-Height Tape Drive Before Installing the LTO-4 Half-Height Tape Drive Always observe the following precautions and guidelines when handling Handling Precautions and installing LTO-4 Half-Height Tape Drives: and Installation Guidelines • Internal, at all times •...

  • Page 18: Preinstallation Requirements

    Height Tape Drive, do not connect more than one LTO-4 drive to the same channel on a host SAS adapter. Before installing the LTO-4 Half-Height Tape Drive, make sure you have: Preinstallation Requirements • A SAS host bus adapter (HBA) installed and properly configured in the host computer •...

  • Page 19: Installing The Internal Lto-4 Half-Height Tape Drive

    2 Place the shipping container on a flat, clean, stable surface and carefully remove the contents. 3 Visually inspect the LTO-4 Half-Height Tape Drive and notify your drive supplier’s representative immediately of any damage. 4 Always save the shipping container and packing materials for any future reshipment.

  • Page 20: Figure 2 Acceptable Mounting Orientation

    Caution: Do not use screws longer than 5 mm to secure the internal LTO-4 Half-Height Tape Drive. After mounting the internal LTO-4 Half-Height Tape Drive, proceed to Connecting the Internal Drive Interface and DC Power Cables in the following subsection.

  • Page 21: Connecting The Internal Drive Interface And Dc Power Cables

    Upper mounting holes Mounting Holes Lower mounting holes As shown in figure 4, the rear panel of the internal LTO-4 Half-Height Connecting the Internal Tape Drive has connectors for: Drive Interface and DC Power Cables • A 7-pin 1x SATA style interface cable •...

  • Page 22: Restarting The Internal Tape Drive System

    Chapter 2 Installation Procedures Installing the Internal LTO-4 Half-Height Tape Drive 3 If you are installing the internal LTO-4 Half-Height Tape Drive in a tape library system, connect the RS-422 serial interface cable to the serial library port on the back of the drive. (The serial library port is not used in workstation or server systems.)

  • Page 23: Iinstalling The Lto Driver Software

    Chapter 2 Installation Procedures IInstalling the LTO Driver Software IInstalling the LTO Driver Software If you intend to use the LTO-4 Half-Height Tape Drive with the ® Microsoft native backup applet on a Windows 2000, or Windows ® Server 2003 operating system, install the appropriate version of the LTO driver software (see http://www.fujitsu-siemens.com/support;...

  • Page 24: Chapter 3 Operation

    Chapter 3 Operation This chapter describes how to operate the LTO-4 Half-Height Tape Drive. Topics covered in this chapter are: • Understanding the Front Panel Display • Using LTO Tape Cartridges on page 16 • Cleaning the Tape Drive on page 18 •...

  • Page 25: Figure 5 Front Panel Display

    Write-protected cartridge Flashing loaded amber Downloading or updating Flashing Flashing firmware amber Running diagnostics Function- Flashing Amber dependent Cleaning required Flashing amber Cleaning operation in Flashing Flashing progress green Expired cleaning cartridge Flashing detected amber LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 26 Media or hardware fault Flashing amber Media fault Flashing amber Interface fault Flashing amber Degraded operation Flashing amber Cartridge load or unload Failure- Flashing failure dependent amber Maintenance mode dump Blank Flashing available LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 27: Using Lto Tape Cartridges

    Chapter 3 Operation Using LTO Tape Cartridges Using LTO Tape Cartridges To load an Ultrium tape cartridge into the LTO-4 Half-Height Tape Drive, Loading a Tape Cartridge gently insert the cartridge into the slot and then either: • Push the cartridge further into the drive until the drive senses the cartridge and automatically completes the load operation.

  • Page 28: Tape Cartridge Care And Maintenance

    • Direct sunlight and heat sources, such as radiators, heaters, or warm air ducts. • Sources of electromagnetic fields, such as telephones, computer monitors, dictation equipment, mechanical or printing calculators, motors, magnetic tools, and bulk erasers. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 29: Cleaning The Tape Drive

    LED continuously, and flash the LED dot during operation This means that the drive needs to be cleaned. The LTO cleaning cartridge has the same dimensions as the tape cartridge and contains an LTO Cartridge Memory (LTO-CM), but is loaded with LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 30 Each time you use the LTO cleaning cartridge, the cleaning media advances to a new, unused section. After approximately 50 cleanings, all of the media will be used up and the LTO-4 Half-Height Tape Drive: • Displays the number “7” on the seven-segment LED •...

  • Page 31: Performing An Emergency Cartridge Eject

    Performing an Emergency Cartridge Eject Performing an Emergency Cartridge Eject If the LTO-4 Half-Height Tape Drive stops communicating with the host computer, use the following procedure eject a cartridge (if necessary). When you perform an emergency cartridge eject, any data...

  • Page 32: Chapter 4 Theory

    25 Track Layout With the LTO-4 Half-Height Tape Drive, there are 704 data tracks on the LTO tape, numbered 0 through 703. Data track 703 is the track closest to the bottom edge of the tape (the reference edge).

  • Page 33: Figure 7 Layout Of The Tracks On Lto Ultrium Tapes

    Even # wrap Sub-band 0 Odd # wrap Sub-bands 1 through 14 Data Band (not shown) End of tape (EOT) Beginning of tape (BOT) Even # wrap Sub-band 15 Odd # wrap Servo band Tape edge LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 34: Recording Method

    The error rate of the LTO-4 Half-Height Tape Drive is less than 1 hard error in 10 bits. The undetectable error rate is 1 in 10 bits read.

  • Page 35: Error-Correction Code (Ecc)

    C2 ECC involves three distinct operations: : Generating C2 ECC bytes from data bytes (performed by Encoding ECC coprocessor hardware). : Generating ECC syndromes from data and ECC bytes, Decoding testing for all-zeroes (performed by ECC coprocessor hardware). LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 36: Servo-Tracking Faults

    With data compression, the redundant information in a data stream is identified and represented by codewords or symbols that allow the same LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 37: Data Compression Considerations

    The amount of compression possible in a data stream depends on factors such as: • Data pattern • Compression algorithm • Pattern repetition length • Pattern repetition frequency • Object size (block of information to be compressed) • Starting pattern chosen LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 38: Intelligent Data Compression

    • An LTO compressed data stream may not contain any of the eight reserved control symbols. • While control symbols allow switching to Scheme 2, this should never be used by operational software because this capability is only for diagnostic and testing purposes. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 39 Software data compression should never be used because the built-in intelligent data compression of the LTO-4 Half-Height Tape Drive is much more efficient than software data compression. The LTO-4 Half-Height Tape Drive uses a derivative of ALDC-2 lossless data compression that includes additional control codes for intelligent data compression.

  • Page 40: Chapter 5 Specifications

    Chapter 5 Specifications This chapter provides technical specifications for the LTO-4 Half-Height Tape Drive. The topics covered in this chapter are: • Physical Specifications • Power Specifications on page 32 • Drive Performance Specifications on page 33 • Environmental Requirements on page 35 •...

  • Page 41: Specifications Physical Specifications

    Chapter 5 Specifications Physical Specifications Physical Specifications Table 3 lists the physical specifications of the LTO-4 Half-Height Tape Drive, which is shown in figure Table 3 Physical Specifications Internal Drive Specification Without Bezel With Bezel Tabletop Drive Height 1.63 inches 1.70 inches...

  • Page 42: Figure 8 Lto-4 Half-Height Tape Drive Dimensions

    Chapter 5 Specifications Physical Specifications Figure 8 LTO-4 Half-Height Tape Drive Dimensions TO CARTRIDGE CENTER FROM SIDE MOUNTING SURFACE TO CARTRIDGE CENTER FROM BOTTOM MOUNTING SURFACE LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 43: Power Specifications

    Chapter 5 Specifications Power Specifications Power Specifications The tabletop LTO-4 Half-Height Tape Drive has a built-in 90-260 VAC (47-63 Hz) automatic switching power supply. Maximum voltage and power specifications for the internal LTO-4 Half- Height Tape Drive is listed in table 4.

  • Page 44: Drive Performance Specifications

    36 watts RMS (1 sec max) * RMS parameters measured at the power connector using a true RMS digital meter. Drive Performance Specifications Table 6 lists the performance specifications of the LTO-4 Half-Height Tape Drive. Table 6 Drive Performance Specification Value...
  • Page 45 Synchronous transfer rate 160 Mbytes per sec max (burst) Tape drive type LTO (Ultrium) Tape speed Up to 6.07 meters per second Track density 70 tracks per mm Transfer rate (sustained) 120 Mbytes/second (max, native) LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 46: Environmental Requirements

    Chapter 5 Specifications Environmental Requirements Environmental Requirements Table 7 lists the environmental specifications of the LTO-4 Half-Height Tape Drive. Table 7 Environmental Requirements Specification Operational Nonoperational Acoustic level idling 52 dBA maximum 5.0 LwA Bels — (A-wt sum) Acoustic level operational 57 dBA maximum 5.5 LwA Bels...

  • Page 47: Injected Noise Specifications

    0 V at the power connector at any frequency between 45 Hz and 20 MHz. Reliability Specifications The LTO-4 Half-Height Tape Drive is designed for maximum reliability and data integrity. Table 8 lists the reliability specifications.

  • Page 48: Mean Time Between Failures

    Return the drive to the factory in its original packaging. Contact your distributor, dealer, your computer system company or your sales representative to arrange the return. LTO Cartridge Specifications For questions concerning LTO cartridge specifications see http://www.fujitsu-siemens.com/support. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 49: Chapter 6 Troubleshooting Guide

    Following SAS Best Tape Drive to ensure trouble-free installation and operation. Practices To achieve the very best performance from your LTO-4 Half-Height Tape Using a Serial-attached Drive and optimize your backup operations, always attach the drive to a SAS Host Bus Adapter serial-attached SAS controller that supports 3 GBytes per sec.

  • Page 50: Hba Preinstallation Checks

    Troubleshooting Suggestions If the computer started and operated properly before installing a SAS Computer Does Not Start HBA and the LTO-4 Half-Height Tape Drive, but does not start now: 1 Remove the SAS HBA. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 51: Computer Hardware Does Not Recognize The Tape Drive

    2 If the SAS controller is recognized during system startup, restart the system to determine whether the tape drive is recognized when the SAS controller scans for devices. You should see messages similar to: Bus Target Lun Device Quantum ULTRIUM 4 LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 52 3 If the tape drive is not recognized when the SAS controller scans for devices, check the green status LED on the LTO-4 Half-Height Tape Drive front panel to make sure the drive is receiving power.
  • Page 53 • Recognized during the SAS controller scan, then the problem is resolved. Reinstall the computer cover. • Still not recognized, then proceed to step 5 to determine whether the drive passed the Power On Self Test functions. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 54 If the tape drive is: • Recognized during the SAS controller scan, then the problem is resolved. • Still not recognized, then proceed to step 5 to determine whether the drive passed the Power On Self Test functions. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 55 If possible, replace the SAS cable with one from another SAS controller bus chain. e If checks through do not reveal a problem, contact Technical Support to resolve the possible problem with the tape drive. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 56: Computer Software Does Not Recognize The Tape Drive

    Troubleshooting Suggestions Depending on your operating system environment, refer to the following Computer Software Does subsections for troubleshooting guidelines if the LTO-4 Half-Height Tape Not Recognize the Tape drive is recognized by the system hardware at startup, but not by the Drive operating system or applications.

  • Page 57: Drive Does Not Load The Tape Cartridge

    Chapter 6 Troubleshooting Guide Troubleshooting Suggestions If you cannot load a tape cartridge into the LTO-4 Half-Height Tape Drive Does Not Load the Drive: Tape Cartridge 1 Verify that the tape drive green status LED is on and that all other LEDs are off.
  • Page 58 5 Attempt to insert a different tape cartridge. 6 If a tape still cannot be inserted into the tape drive, contact Technical Support to resolve the possible problem with the tape drive. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 59: Drive Does Not Eject The Tape Cartridge

    Chapter 6 Troubleshooting Guide Troubleshooting Suggestions If you cannot eject a tape cartridge from the LTO-4 Half-Height Tape Drive Does Not Eject the Drive: Tape Cartridge 1 Verify that the green status LED is on and that all other LEDs are off.
  • Page 60 Use the backup software commands to eject the tape. ejecting the tape. Use command mt offline anyway. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 61: Slow Backup Operations

    80 Mbytes per sec., and • MUST NOT share the same SAS bus as another active SAS device such as hard drives. The LTO-4 Half-Height Tape Drive supports the TapeAlert standard, and Failed Operations issues the appropriate alert messages in response to operational error TapeAlert Messages conditions.
  • Page 62 4 If the problem persists, use the tape diagnostic software to perform a write/read test with 4 Gbytes of data. The write/read test will overwrite any data on the Caution: tape. Always use a new/blank or “scratch” cartridge for diagnostic write/read tests. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 63 5. 5 Retry the backup operation. If the backup retry: • Succeeds, the problem is resolved. • Fails, contact Technical Support to resolve the possible problem with the tape drive. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 64 Overwrite protection is set to <setting>. Click OK to overwrite the Refer to the documentation for media or insert new media that can your backup software for be overwritten. information on the overwrite and append settings. LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 65 Shut down the workstation or server system. c Restart the system. For the tabletop LTO-4 Half-Height Tape Drive, use the AC power on/off switch on the back panel to cycle the drive power to the off then on position.
  • Page 66 Tape Cleaning TapeAlert Messages Tape cleaning TapeAlert messages indicate problems when you insert a cleaning cartridge into the LTO-4 Half-Height Tape Drive. Like hardware failure TapeAlert messages, tape cleaning TapeAlert messages are descriptive and straightforward. This TapeAlert message . . .
  • Page 67 2. If the operation has not stopped, Cleaning the Tape Drive wait for it to finish and then clean page 18. the drive. 3. Check the tape drive users manual for device specific cleaning instructions. LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 68: Appendix A Installation Checklists

    Appendix A Installation Checklists Use the following quick-start checklists to get your tape drive up and running as quickly as possible: • Internal LTO-4 Half-Height Tape Drive Quick Start LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 69: Internal Lto-4 Half-Height Tape Drive Quick Start

    Internal LTO-4 Half-Height Tape Drive Quick Start Internal LTO-4 Half-Height Tape Drive Quick Start Use the following quick-start procedure to install the internal LTO-4 Half-Height Tape Drive. Print this page and check each step as you complete it. If you need more information about a step, see the subsection referenced in the step.

  • Page 70: Tabletop Lto-4 Half-Height Tape Drive Quick Start

    Tabletop LTO-4 Half-Height Tape Drive Quick Start Tabletop LTO-4 Half-Height Tape Drive Quick Start Use the following quick-start procedure to install tabletop LTO-4 Half- Height Tape Drive. Print this page and check each step as you complete it. If you need more information about a step, see the subsection referenced in the step.

  • Page 71: Appendix B Disposal Of Electrical & Electronic Equipment

    Appendix B Disposal of Electrical & Electronic Equipment This symbol on the LTO-4 Half-Height Tape Drive or on its packaging indicates that the tape drive should not be disposed of with your other waste materials. Instead, it should be submitted to a designated collection point for the recycling of electrical and electronic equipment.

  • Page 72: Appendix C Regulatory Compliances

    Appendix C Regulatory Compliances This appendix identifies the he LTO-4 Half-Height Tape Drive regulatory compliances. The topics include: • Safety Compliances • Electromagnetic Compatibility (EMC) Compliances on page 63 LTO-4 Half-Height Tape Drive User’s Guide...

  • Page 73: Safety Compliances

    Appendix C Regulatory Compliances Safety Compliances Safety Compliances The LTO-4 Half-Height Tape Drives are safety compliant with the following regulatory codes in the countries indicated: Country Regulatory Organization Compliant to: Canada Canadian Standards Association UL/CSA 60950-1 (CSA) EU member nations Comité...

  • Page 74: Electromagnetic Compatibility (Emc) Compliances

    Appendix C Regulatory Compliances Electromagnetic Compatibility (EMC) Compliances Electromagnetic Compatibility (EMC) Compliances The LTO-4 Half-Height Tape Drives are EMC compliant with the following regulatory organizations and codes in the countries indicated: Country Regulatory Organization Compliant to: Australia Australian Communications and...
  • Page 75 Appendix C Regulatory Compliances Electromagnetic Compatibility (EMC) Compliances Use the LTO-4 Half-Height Tape Drive only in equipment Note: where the combination has been determined to be suitable by an appropriate certification organization (for example, Underwriters Laboratories Inc. or the Canadian Standards Association in North America).

  • Page 76: Index

    LSI circuitry, description data compression handling precautions considerations head positioner, description mean time between failures description method of recording intelligent injected noise mounting, internal drives data integrity inspecting the drive LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 77 TapeAlert messages environmental require- ments unloading a cartridge injected noise unpacking the drive LTO cartridge mean time between failu- variable-speed data transfer, description physical power write-protecting a cartridge regulatory compliance reliability supported platforms LTO-4 Half-Height Tape Drive User’s Guide...
  • Page 78 Copyright Fujitsu Technology Solutions, 2009 Hinweise zum vorliegenden Dokument Zum 1. April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu übergegangen. Diese neue Tochtergesellschaft von Fujitsu trägt seit- dem den Namen Fujitsu Technology Solutions.

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