Gigabyte Q21 User Manual page 9

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Windows 8.1 Recovery Guide
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Turn off and restart the laptop.
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Choose "Troubleshoot" to enter the recovery settings. (Also you can choose
"Continue" to exit recovery system and continue to Windows 8.1 for files or
data backup.)
There are two options for system recovery
˙ Refresh your PC
You can refresh your laptop to improve the system stability without losing your
files.
˙ Reset your PC
If you want to remove all of your files, you can reset your PC completely.
Caution: All personal data and files will be lost.
▓ Choose "Refresh your PC"
Choose an account to continue.
Here are what will happen
˙ Your files and personalization settings won't be changed.
˙ Your PC settings will be restored to factory default settings.
˙ Apps from Windows Store will be kept.
˙ Apps you installed from discs or websites will be removed.
˙ A list of removed apps will be saved on your desktop.
Reboot the laptop after the system recovery is complete.
During the laptop turn on process, press and hold F9
key to launch the tool.