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Troubleshooting
Safety, Regulatory & Legal
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Troubleshooting
Troubleshooting
Force a reboot
In the unlikely event that your tablet becomes
unresponsive, try a forced reboot—press and hold both
Power/Sleep
and Volume Up for more than 3 seconds.
Reset your tablet
If you want to clear your tablet, or if you forget your unlock
PIN
Password
or
, you can do a factory data reset to restore
your tablet to its factory settings.
Pattern
Tip: If you forget your unlock
Protect".
Warning: The following procedure deletes all of your data
on the tablet. This includes pictures, videos, documents,
and other files that you have not backed up online or on a
PC.
1
Read through all of the following steps before you begin,
so that you can be ready.
2
Turn off your tablet (if necessary, force a reboot).
3
Press Power/Sleep
to turn on the tablet.
4
When the red Motorola logo appears, wait a second and
then press Volume Down.
The Android Recovery prompt appears in the top left of
the screen (if necessary, press Volume Down to change
the prompt to Android Recovery). Press Volume Up to
activate Android Recovery.
Tip: If you activate the wrong prompt or run into
problems, you can reboot and start over by holding both
Power/Sleep
and Volume Up.
5
When the Android logo appears, hold
Power/Sleep
and then press Volume Up.
The recover menu appears. Press Volume Down to scroll
to the factory reset option, then press
Power/Sleep
scroll to the Yes confirmation, then press
Power/Sleep
Service & repairs
If you have questions or need assistance, go to
http://www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD
, see "Quick start:
United States for hearing impaired), or 1-800-461-4575
(Canada).
LIFE.
POWERED.
to activate it. Press Volume Down to
to activate it.
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