Avalon La Petite-X Service Manual

Avalon La Petite-X Service Manual

Single-cup brewer
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La Petite-X
SERVICE MANUAL AVALON
Single-Cup Brewer
Manufactured by:
Cafection Enterprises Inc.
2355, Dalton, Quebec, (Quebec) G1P 3S3 Canada
Tel.: 1-800-561-6162 Fax: 1-800-463-2739
avalon@cafection.com www.cafection.com
The Petite-X Revision B 03/2010

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  • Page 1 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Manufactured by: Cafection Enterprises Inc. 2355, Dalton, Quebec, (Quebec) G1P 3S3 Canada Tel.: 1-800-561-6162 Fax: 1-800-463-2739 avalon@cafection.com www.cafection.com The Petite-X Revision B 03/2010...
  • Page 2 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer The Petite-X Revision B 03/2010...
  • Page 3: Table Of Contents

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Table of Contents 1 INTRODUCTION ......................2 SAFETY INSTRUCTIONS.................... 3 WARRANTY ......................... Warranty Policy ..................Returning Products ................... Returned Product Procedures ..............4 REFERENCE DRAWINGS ................... External View ....................Rear View ....................Internal View .....................
  • Page 4 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Table of Contents Continued 7 SERVICE SOFTWARE.................... Configuration: ..................7.1.1 Dictionnary ................36 Product Configuration ................Counter Display..................Counter Tracking Sheet ................ Setting Tracking Sheet ................. Product Values ..................8 CLEANING AND SANITIZING ................
  • Page 5: Introduction

    The Avalon family of brewers are designed and engineered based on Cafection’s 35 year experience in the office Coffee Service industry. This convenient, reliable and user friendly system assures fresh- tasting gourmet coffee, delicious hot chocolate and succulent cappuccinos whipped to perfection, every time, any time.
  • Page 6: Safety Instructions

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer SAFETY INSTRUCTIONS Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts We recommend that you clean and sanitize all food-contact parts prior to installation and use.
  • Page 7: Warranty

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer WARRANTY Procedures and Conditions for Goods Returned All warranty claims and products returns processed by our technical department is available Monday through Friday from 8:30 to 17:00 or alternatively by email service@cafection.com Warranty Policy Cafection provides a warranty period as follow unless otherwise confirmed in writing: ·...
  • Page 8: Returned Product Procedures

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer The return shipping charges will be assumed by us for products guaranteed (only under authorization of the Technical Department). If we paid for the transportation and the product is not covered under warranty, you will be charged back the freight.
  • Page 9: Reference Drawings

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer REFERENCE DRAWINGS External View 3 Whole Bean Canister Plastic Top Lid Plastic Front (Fascia) Message Display (LCD) Metal Door Membrane Keypad Door Lock Light Back Splash Drip Tray Grill Drip Tray The Petite-X Revision B 03/2010...
  • Page 10: Rear View

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Rear View Plastic top fitting part Door for easy tank access Water Tank Outlet Valve Overflow Cup Breaker Box Level Glides Water Inlet Overflow Tray Back Panel The Petite-X Revision B 03/2010...
  • Page 11: Internal View

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Internal View Soluble Canisters Main Board (See P. 16) Display (back) Coffee Grinder (Behind the protector) Filter Paper Soluble Mixing Chamber Brewer Front Panel Spout Waste Basket Hot Water Soluble Products #1 and #2...
  • Page 12: Membrane Keypad

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Membrane Keypad The user-friendly membrane keypad buttons are clear and simple: 1. Place your cup 2. Choose a size 3. Choose a beverage 4. Choose your strength 5. Press Start to brew The LCD will indicate the steps and communicate messages.
  • Page 13: Brewer Assembly

    The platinum brewing system is in a class of it’s own in the single cup coffee business and is specifically designed for Avalon units. Its vacuum extraction process, joined with a high quality filter paper, brews a coffee of unsurpassed quality to meet the taste profile of the most dicerning coffee drinkers.
  • Page 14: Brewing Process

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Brewing Process Step 1 Ascent of the piston The ground coffee and the water are dispensed into the brew chamber during the ascension of the piston. This compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber thereby agitating the brewing coffee.
  • Page 15: Hot Water Tank

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Hot Water Tank Water Level Switch Heater Safety Switch Water Tank Lid Water Float Thermostat Probe Heating Element Overflow Exit Tank Valve Exit Silicone Plug The Petite-X Revision B 03/2010...
  • Page 16: Main Board (Pcb)

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Main Board (PCB) J11 - MDB port - Coinchanger / bill acceptor Expansion #2 - Thermostat board J18 - 24V Output J10 - Numeric Input J27 - 24V Reset Output J8 - LED...
  • Page 17: Main Board (Pcb) Descriptions

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 4.8.1 Main Board (PCB) Descriptions Interactive switches and buttons Interactive switches and buttons Green LEDs The green leds will illuminate to indicate the alarm that has been triggered. 1. Reset Button (Red) Pressing this button initializes the 3 Bean...
  • Page 18: Controls & Features

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer CONTROLS & FEATURES Features & Benefits We understand the need for individuality, that’s why we offer you all the possibilities, and you choose the coffee - whether you prefer organic coffee, big brand names or locally roasted coffee, that choice is yours with Avalon.
  • Page 19: Specifications

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Specifications Beverage Selections · 3 Whole Bean coffee selections · Hot Chocolate · Café Latte (50% coffee of your choice + 50% Powdered Milk) · Mokaccino (50% coffee of your choice + 50% Hot Chocolate) ·...
  • Page 20: Automatic Safety Features

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Automatic Safety Features There are various safety mechanisims on this brewing equipment to prevent a machine malfunction resulting in material damages. Water Level Switch and Heater Safety Switch The water level switch and the heater safety switch work together to ensure that the heating element is deactivated if there is insufficient water in the tank.
  • Page 21: Brewing Instructions

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Brewing Instructions This screen is always on when the equipment is in the default user mode. Make Your Choice Step 1: Place your cup: Paper Cup or mug Make sure you verify the capacity of your cup and center it on the cup stand.
  • Page 22: Initial Setup

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer INITIAL SETUP Before you install the brewer on location, we strongly suggest that it be unpacked, inspected and bench tested before you leave your warehouse. Overview of Installation Steps Installation site requirements Unpacking...
  • Page 23: Clearances

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.1.1 Clearances Unit Clearances Allowance for: Height: 39.75” 13 1/4” Open the top of themachine. Per side. Key access on one side and door swing on the other. Width: 13.50’’ 6” You need 12’’ clearance to open the coin acceptor (optional) Depth: 23’’...
  • Page 24: Unpacking

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Unpacking To remove the unit from the box, carefully cut the straps holding the box in place on the skid and then lift the box up. Inspect the unit to see if any damage has occurred in shipment.
  • Page 25: Levelling The Equipment

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Levelling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery. 1. Place a level on the top of the machine;...
  • Page 26: Adjusting The Tank Overflow Float

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.4.2 Adjusting the Tank Overflow Float It is important to verify that the float is positioned appropriately in the overflow cup since it can move around in transportation. If this float is not in place the switch will not be activated and the unit will automatically shut down sensing an overflow situation.
  • Page 27: Lock The 3 Bean Canister

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.5.2 Lock the 3 Bean canister Pivot the 2 locks vertically, so they clip on the metal pins. Lock Plastic top fitting part 6.5.3 Install the Plastic Top fitting part Place the piece on the back of the 3 beans canister with a 6-32 screw.
  • Page 28: Water Line Connection

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Water Line Connection This equipment must be installed in compliance with applicable Federal, State and/or Municipal plumbing codes having jurisdiction. Make sure that the equipment is unplugged before proceeding with the water supply installation.
  • Page 29: Electrical Connection

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Electrical Connection This equipment must be installed in compliance with applicable Federal, State and/or Local electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in, - The equipment has its own electrical outlet and - An extension cord is not used.
  • Page 30: Water Temperature

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Water Temperature This equipment has a coffee brewing setpoint of 202 F water temperature to offer a consistent beverage quality for the users. There is a +/- 2 degree F tolerance. This is an average and is not what you would get from a manual temperature measure. The actual water temperature fluctuates since cold water enters the tank after every beverage delivery and time is required to heat the incoming water up to the setpoint.
  • Page 31: Loading Products

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Loading Products 1. Unlock the main door 2. Remove the plastic top 3. Remove the cap of the canister 4. Do not overfill the canister For the 3 beans canister: Unlock the cover of the canister and open the plastic top cap.
  • Page 32: Chute System Installation

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.10 Chute System Installation Front Panel Waste Chute Chute Base 1. Open the door of the equipment; 2. Insert the chute base through the chute hole of the cabinet; 3. Remove the hose support from brewer assembly;...
  • Page 33: Filter Paper Installation

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.11 Filter Paper Installation 1. Make sure the unit is ON; 2. Place the roll on the paper support bracket so that it dispenses on the left hand side; (See the diagram inside the brewer) 3.
  • Page 34: Installation Testing

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 6.12 Installation Testing It is important to have the unit perform several cycles before completing the installation by ordering each product selection twice to insure that the machine is operating as per the specifications laid out in this manual.
  • Page 35: Service Software

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer SERVICE SOFTWARE The software allows you to control the machine parameters and retrieve user data from the equipment. To access the machine parameters: 1. Unlock and open the door of the equipment 2. Press the black SET UP button located on the lower section of the main board (#SW2)
  • Page 36: Dictionnary

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 7.1.1 Dictionnary 1. Coffee #1 2. Coffee #2 3. Coffee #3 4. Chocolate Press the button of the selection you wish to detail with a word from the dictionnary. Product Configuration The shaded selections should not be changed without calling the manufacturer.
  • Page 37 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Selection Coffee #2 (from left to right) Sm Coffee #2 Rg Sm Coffee #2 Rg Sm Coffee #2 Rg Lg Coffee #2 Rg Price $0.00 Product available Quantity 000 Price $0.00 Lg Coffee #2 Rg...
  • Page 38 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Selection Americano (from left to right) Qty Coffee Qty Water Long Expresso Americano Americano Americano Price $0.00 Product available Quantity 000 Quantity 000 Selection Chocolate (from left to right) Sm Chocolate Rg Sm Chocolate Rg...
  • Page 39 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Selection Mokaccino (from left to right) Sm Mokaccino Rg Sm Mokaccino Rg Lg Mokaccino Rg Lg Mokaccino Rg Price $0.00 Product available Price $0.00 Product available Sm Mokaccino Sg Sm Mokaccino Sg Lg Mokaccino Sg Lg Mokaccino Sg Price $0.00...
  • Page 40 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Selection Café Latté (from left to right) Sm Café Latté Rg Sm Café Latté Rg Lg Café Latté Rg Lg Café Latté Rg Price $0.00 Product available Price $0.00 Product available Sm Café Latté Sg Sm Café...
  • Page 41: Counter Display

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Counter Display o see the counter display, unlock and open the front door and press the white COUNTER button. The screen should show this: To scroll through this menu, use the START button. Below are the...
  • Page 42: Counter Tracking Sheet

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Counter Tracking Sheet Use this sheet to record the data of the unit. ** sm = Small, lg = Large Counter data Beverage type Sold $ Free # Total# Total $ Coffee #1 - sm...
  • Page 43: Setting Tracking Sheet

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Setting Tracking Sheet Use this sheet to record the data of the unit. Setting data Beverage type Small regular Large regular Small strong Large strong Price Price Price Price Coffee #1 Water coffee...
  • Page 44: Product Values

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Product Values Settings for La Petite-X For So ftware V2.06 and later Ingredients values Small size Large Size Cup size 12oz Liquid 7oz (207ml) 10oz (296ml) Setting Grams Setting Grams Coffee 1-2-3 Reg...
  • Page 45: Cleaning And Sanitizing

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer CLEANING AND SANITIZING Cleaning and Sanitizing Instructions It is important to clean and sanitize this equipment on a regular basis in order to maintain the highest beverage quality.These regulations require that all parts in contact with food be cleaned and sanitized regularly and that hands be cleaned before handling these parts or other commodities such as cups and stirs.
  • Page 46: Cleaning And Sanitizing Schedule

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Cleaning and Sanitizing Schedule The cleaning schedule and instructions outlined in this manual must be followed to honor the warranty and ensure consistent product quality and maintain health safety levels. All parts should be visually inspected upon each visit and cleaned as needed.
  • Page 47: Overall Cleaning

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Overall Cleaning It is important to keep the brewer and its surroundings clean and tidy. Inspect your brewer both inside and out upon each visit and clean where needed. Please make sure that the unit is clean, safe and functioning before you leave.
  • Page 48: Emptying The Waste Bin

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 8.5.2 Emptying the waste bin Frequency: Daily or every 200 cycles* After each coffee cycle, the spent grounds and used filter paper are automatically discarded into the waste bin located in the stand. To prevent the bin from overflowing there is an automatic function which...
  • Page 49: Interior Parts Cleaning & Sanitizing

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Interior Parts Cleaning & Sanitizing For sanitary reasons, do not use soap or detergent inside the brewer. Use hot water for on-site sanitation or suitable chemical products in the shop. Wiping with towels or cloths can recontaminate sanitized food-contact surfaces.
  • Page 50: Soluble Canisters

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 8.6.2 Soluble Canisters INGREDIENT SWITCH Sanitizing the whipping assembly Frequency: Weekly or every 200 cycles This will prevent residue from attaching to the sides of the funnel. Caution! The rinse water is HOT 1.
  • Page 51: Coffee Brewer

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Brewer Chamber Brewer Funnel Hose Support 8.6.3 Coffee Brewer Rinsing the Brew Chamber: Frequency: Weekly or every 200 cycles 1. Place a large cup or other suitable container below the dispensing nozzle to catch the HOT rinse water;...
  • Page 52: Fan

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Brewer Assembly Sanitizing Treatment Frequency:Quarterly or Every 3,000 Cycles Regular sanitation treatments of the brewer assembly prevents residue from affecting the vacuum in the brewer mechanism and altering taste in the beverage delivered.
  • Page 53: Stainless Coffee Chute

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 8.6.5 Stainless coffee chute Frequency: Monthly or every 1,000 cycles 1. Open the door of the machine; 2. Remove the filter paper; 3. Remove the grinder protector; 4. Unplug the 2 connectors from the solenoid;...
  • Page 54: Plastic Chute Of The 3 Bean Canister

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 8.6.6 Plastic chute of the 3 bean canister Frequency: Monthly or every 1,000 cycles 1. Open the door of the machine; 2. Remove the plastic top cap; 3. Unscrew and remove the plastic top fitting part accessing by the rear;...
  • Page 55: Preventive Maintenance

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer PREVENTIVE MAINTENANCE All major parts of this unit need to be maintained as per the schedule to honor the warranty and to prevent it from failing. With adequate maintenance you will extend the life of your unit and deliver a consistent high quality beverage.
  • Page 56: Brewer Assembly

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Brewer Assembly Preventive Maintenance (PM): Yearly or every 25,000 coffee cycles The brewer is the heart of the equipment and is responsible for the taste of the beverage. It needs to be replaced or refurbished to maintain the quality of the beverages served. We recommend having your brewer assembly replaced every 25,000 coffee cycles.
  • Page 57: Water Outlet Valves

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Water Outlet Valves Quarterly or as needed To avoid any problems related to mineral deposits over time, we recommend to inspect the 3 valves. Leaking valve a. Identify the leaking valve and replace it b.
  • Page 58: Hot Water Tank

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Hot Water Tank Water level switch PM: every 60,000 cycles, quarterly inspection Heater switch To avoid any problems related with mineral deposits over time, we recommend having the water tank assembly delimed to remove all scale in the unit.
  • Page 59: Servicing Parts

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer SERVICING PARTS This section is intended to assist you in servicing various parts of the unit. 10.1 Draining the Hot Water Tank We recommend allowing 3 hours for the hot water to cool prior to emptying the tank. Make sure you have a 0.8 gallon container suitable for holding hot water.
  • Page 60: Shutdown / Storage

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 10.2 Shutdown / Storage If you need to store this brewing equipment for an extended period of time, follow this procedure to avoid any risk of injury or damage to the equipment. 1. Turn the unit off and unplug from the power outlet;...
  • Page 61: Brewer Assembly

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 10.3 Brewer Assembly Removing the brewer Open the machine door; Toggle the brewer switch (SW4 ) to release the filter paper and cut the filter paper; Remove the coffee spout and the hose support bracket from the right side of the brewer assembly;...
  • Page 62: Microcontroller (Eprom)

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 10.4 Microcontroller (EPROM) The microcontroller, also known as the Eprom, can be swapped to incorporate new improvements to the programming such as new settings or new functions. · Please take all counter readings before changing the microcontroller because all data ·...
  • Page 63: Main Board

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 10.5 Main Board Like all electronic main boards, they are very susceptible to power surges in the building. If this is your reason for changing the main board and this persists, verify your power source. Use the necessary precautions for handling static senistive devices.
  • Page 64: Troubleshooting

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer TROUBLESHOOTING 11.1 “Error” Appearing on the LCD Screen Error This message indicates that there is water in the overflow drip tray of the Overflow Drip Tray machine. SOLUTION Inspect the overflow drip tray underneath the machine to make sure it is clean and dry.
  • Page 65: Other Message Possibilities On The Lcd Screen

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 11.2 Other Message Possibilities on the LCD Screen Change Filter Paper This message indicates that the brewchamber is lifted up. SOLUTION Deactivate the brewer/paper switch on the power supply board. Coinco not ready Bill not detetected (These two messages scroll one after the other.)
  • Page 66: Particular Cases

    La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer 11.3 Particular Cases Back-up, chamber flood, bad extraction, etc. La Petite-X 1. Check if you are using the appropriate filter paper: Filter Paper 106 for the Platinum “ ” brewer. 2. If the problem appears with only one coffee selection, empty the canister and try another...
  • Page 67 La Petite-X SERVICE MANUAL AVALON Single-Cup Brewer Notes . . . The Petite-X Revision B 03/2010...

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