Troubleshooting; Frozen Picture, No Picture Or Sound On One Tv - CenturyLink Prism TV Quick User Manual

Troubleshooting.

Frozen picture, no picture or sound on one TV – but other TVs work fine?
1 Make sure the set-top box is powered on and connected to the TV.
2 Make sure the TV is powered on.
3 If you are still experiencing trouble with this TV, try unplugging the set-top box
from the wall and then plugging it back in after 5 seconds. Test again after the
box fully reboots.
Access the 411 channel for system
options and future instructions.
Certain features may vary by location. Prism TV Terms and Conditions apply; visit www.centurylink.com for details.
not sure what the wireless encryption key is for your internet service?
1 Follow the directions under the corresponding device (below) to locate your
wireless encryption key.
Cisco
1 Locate the serial number on the bottom of the device.
2 The wireless encryption key (WEP) is the number 0 followed by the cisco's
complete serial number.
2-Wire
1 On the bottom of the 2-Wire, the key will be listed next to the Wireless
Network Key.
C2000A
1 Locate the Key/Passphrase at the bottom of the device.
need additional help?
1 See page footer of the user guide for options to receive immediate help.
Learn more by visiting SeePrismTV.com/subscribers.
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CenturyLink Prism
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