Ford EXPLORER 2015 Owner's Manual page 463

462
Issue
AppLink Mobile
Applications:
When I select
Find New Apps,
SYNC does not
find any
applications.
My phone is
connected, but I
still cannot find
any apps.
2015 Explorer (exp)
Owners Guide gf, 2nd Printing, September 2014
USA (fus)
SYNC®
AppLink issues
Possible
cause(s)
• Ensure you have a compatible
An AppLink
capable phone is smartphone; an Android with OS
not connected to 2.3 or higher or an iPhone 3GS
SYNC. or newer with iOS 5.0 or higher.
• Additionally, ensure your
phone is paired and connected
to SYNC in order to find
AppLink-capable apps on your
device. iPhone users must also
connect to SYNC's USB port
with an Apple USB cable.
• Ensure you have downloaded
AppLink-enabled
apps are not and installed the latest version
installed and of the app from your phone's
running on your app store. Ensure the app is
mobile device. running on your phone.
• Some apps require you to
register or login on the app on
the phone before using them
with AppLink. Also, some may
have a Ford SYNC setting, so
check the app's settings menu
on the phone.
Possible solution(s)