About VHF Channels .................12 Write Your Remote Control and Other IDs Here ........13 ..................15 ETTING TARTED Using Your RG2200 ...................16 Using Your Remote Control ................19 Caller ID/Message Waiting .................24 Using Pay-Per-View ...................27 Access Parental Control ................27 Recording Your Favorite Programs ............29 Cancelling Your Recording .................30...
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Determining the Remote Control ID ............39 Setting the Remote Control ID ..............40 Programming the TV Code .................42 Programming the Remote Using Code Search Method ......43 Verifying the TV Codes ................43 Verifying and Setting Other Features ............44 Accessing the TV Setup Menu ..............44 Verifying the TV (RF) Setting ..............46 Secondary Audio: Specifying A Preferred Language .........48 Display Language ..................49...
MPORTANT AFEGUARDS – All the safety and operating instructions should be read before NSTRUCTIONS the product is operated. – The safety and operating instructions should be retained for ETAIN NSTRUCTIONS future reference. – All warnings on the product and in the operating instructions should ARNINGS be adhered to.
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• Do not stack other equipment on top of the RG2200. • Maintain at least 2 inches of free space above the RG2200. • Equipment should never be placed near or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless proper ventilation is pro- vided.
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tion to cords at plugs, convenience receptacles, and the point where the plugs exit from the product. – Use a power socket outlet located near the equipment that OWER OCKET UTLET is easily accessible. – For added protection for this product during a lightning storm, or when it IGHTNING is left unattended, unplug it from the wall outlet.
DVISORIES AND ABELS Important warning notices, if any, are located on the back of the RG2200 about safety to people and equipment. Failure to observe these rules and similar danger, caution, or warning notices can result in serious personal injury, service interruption, and equipment damage.
NTRODUCTION RG2200 Beneath the compact and stylish exterior of the RG2200 is a powerful media delivery system. The RG2200 is different from other video boxes that you may have encoun- tered. Some competitor boxes are designed to deliver one video/audio channel to a...
Depending on the model you have, the RG2200 can deliver separate xDSL video services to up to three TVs at the same time. It also provides a high-speed xDSL modem for Internet access and telephony capabilities, such as Caller ID and Message Waiting display.
RAP(s) (remote antenna package) that are required. • Connects and configures your PC(s) to access the Internet. • Ensures that all the remote controls in your home used with your RG2200 are the correct model. • Installs the batteries in your remote control.
• Provides labels for your remote controls to let you label one remote for each TV. • Writes the remote control IDs in the space provided (see form below). VHF C BOUT HANNELS Your NSP sets your TV to operate on a specific VHF (very high frequency) channel. This setting allows you to receive video and audio broadcast services.
RITE EMOTE ONTROL AND THER You may wish to label each of your remote controls so you can easily identify which TV they have each been programmed to control. Ask your service provider for labels if they have not already been provided for you. Write your remote control ID here: TV1 _____ TV2 _____ TV3 _____ Write your TV code here:...
NLevel Residential Gateway 2200 right away. This information is covered in the following subsections: • “Using Your RG2200” on page 16 • “Using Your Remote Control” on page 19 • “Changing Channels” on page 21 • “Controlling TV Volume” on page 21 •...
RG2200 SING The illustration below shows the controls you need to be familiar with when using the RG2200. Go to the tables on the next page for description of their function.
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4. SELECT While in the program guide or menu, selects the highlighted choice. 5. EXIT Exits the current menu. Reboots (restarts) the RG2200 if pressed and held for 5 seconds or more.
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Symbol LEDs 6. STATUS If the LED is off, there is no power to the RG2200. A blinking red LED indicates the RG2200 is attempting to communicate with the network . A blinking amber LED indicates the RG2200 is communicating with the network.
In other words, you need to point an IR remote directly to the televi- sion or the RG2200. You can only use an IR remote to operate a TV that is located in the same room as the RG2200. If your primary TV (TV1) located in a different room than the RG2200, the remote must be programmed to use UHF mode.
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EMOTE ONTROL UTTONS A. When pressed, starts Remote ID programming sequence. B. Displays Pay Per View menu. C. Opens Caller ID screen. D. Exits current menu and returns you to previous screen. E. Arrows move cursor in Program Guide & menu screen. F.
The RG2200 doesn’t have an on/off button. However, if your NSP has activated the “One Touch Power” option, the RG2200 can be put into a power saving mode when you use the POWER button on the remote to turn the TV off. It is reactivated when the TV is turned on using the same button.
O MUTE OR UNMUTE THE VOLUME USING YOUR REMOTE CONTROL 1. Press the MUTE button on the remote to mute your TV. 2. Press it again to unmute the TV. ETTING HANNEL RDER AND AVORITE HANNEL You can use the remote control to select what channels will appear in your guide, set up your TV channel order or create a list of your favorite channels.
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6. Follow the instructions on the screen using your remote control buttons. 7. When you have completed your selection, press EXIT to return to the previous screen. O ARRANGE THE CHANNEL ORDER 1. Press MENU. The Main Menu screen of your interactive program guide is displayed. 2.
ID/M ALLER ESSAGE AITING If you have subscribed to Caller ID, Voice Mail or Call Waiting services with your NSP, these capabilities are enabled as soon as the RG2200 is connected to the network.
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When an incoming call arrives, the message LED on the front of the RG2200 is illumi- nated and caller ID information appears in the upper left-hand corner of each of the TVs that is caller-ID enabled. Incoming call from: John Smith...
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The caller ID information is unavailable Some of the caller information received is marked as private. All caller ID information is added to the Call Log. The RG2200 maintains a log of the last 50 calls. The log includes: •...
ARENTAL ONTROL The RG2200 allows you to use parental discretion about the TV programs or movies you want your children viewing. This “parental lock” is easily set up and removed using your remote control. You can control access to programs of your choice in sev-...
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Lock by rating and content • Lock by time The RG2200 also allows you the option to create passwords that control the ability to purchase programs and access parental locks. 1. Press MENU on your remote control. The Main Menu screen is displayed.
ECORDING AVORITE ROGRAMS Make sure that your NSP has connected the VCR to the RG2200. For examples of User Tip: When you are con- VCR connections See “TV/VCR/Audio Connections” on page 61. necting your RG2200 to a VCR that has more than one AV input, be sure to plug into the default, 1.
When your programming is complete, the following occurs. • Your VCR begins recording. • The record LED on the front panel of RG2200 turns on. Note: You cannot change channels while the recording is in progress. ANCELLING ECORDING If you want to cancel the recording: 1.
VCR C ROGRAMMING 1. Turn on VCR. 2. Put a recordable tape into the VCR. 3. Press Menu on the remote control. The Main Menu is displayed. 4. Use the down arrow to highlight “Setup VCR.” 5. Press SELECT. An options menu is displayed. 6.
11. Follow the instructions on the menu. EPLACING EMOTE ONTROL ATTERIES 1. Remove the battery compartment cover by holding the remote control with its back facing you, then pressing the battery cover at the thumb depression and slid- ing it off in the direction shown in the illustration below. Thumb Depression Battery Compartment Cover 2.
The NSP also programs the same Gateway ID (this is the ID of your RG2200) into all the remote controls in your home. If there is more than one RG2200 in your home, your NSP programs the Gateway ID into the remote controls that com- municate with a specific RG2200.
13. Your NSP may have already written down the Gateway’s ID. If the ID has not been written down, per- form the following steps. 1. Press the SETUP button on the front panel of the RG2200. (See “Using Your RG2200” on page 16 for an illustration and description of this button and other buttons on the RG2200s.)
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Remote Control Setup Exit " , then press SELECT Use EXIT to return to program viewing 2. Use the down arrow on your remote control to scroll down to Remote Control Setup. 3. Press SELECT on your RG2200 or your remote.
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The Remote Control Setup screen will been displayed. Remote Control Setup SEP 3 3:22 PM Press PPV on Remote now Press EXIT to return to the main menu. 4. Press PPV on your remote control.
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Press EXIT to return to the main menu. If the Gateway ID programmed into your does not match the Gateway ID of the RG2200, the system prompts you to reset the Gateway ID. For future reference, write down the Gateway ID number displayed in ”Write Your...
GUIDE The remote is now in programming mode. You can set the GATEWAY ID. 4. Enter the 3-digit code assigned to your RG2200. SELECT The valid range is 004 - 255. You must enter a number with 3-digits, even if it con- tains leading zeroes.
Rapid flickering For TV1, which is in the same room IR (Infra Red) as your RG2200 Remote TV1: Primary TV is in a differ- UHF (ultra high frequency) ent room than the RG2200. Remote TV2. Remote TV3 (VDSL only)
ETTING THE EMOTE ONTROL Your NSP uses the following table when programming your remote control ID to work with each TV in your household. You may use it, too. Remote Control Operates TV Mode Local TV1--TV in same room as RG. The remote is set to operate in IR mode.
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O PROGRAM THE REMOTE CONTROL DO THE FOLLOWING A button 1. Press and continue to hold the A button until the LED at the top of the remote flashes rapidly. 2. Enter the following three-digit sequence: 7-8-9. The remote is now in programming mode. GUIDE If you entered an invalid sequence or a 20-second lapse in button presses occurs, the LED turns off and the remote control returns to standard operation.
TV C ROGRAMMING THE Your Network Service Provider programs each remote control to work with one TV by way of a TV code. The TV Code is a specific code for each brand and model of TV. When a TV code is set, the remote control is able to address the specific signaling requirements for that TV.
ROGRAMMING THE EMOTE SING EARCH ETHOD You can obtain TV codes by using the search method. To do this: 1. Press the MUTE button and hold it down until the LED at the top of the remote control flashes rapidly. 2.
The TV Setup menu allows you read the TV RF settings, as well as set Secondary Audio, Display Language and the EADS display. These settings are accessed in the TV Setup Menu. TV S CCESSING THE ETUP To access TV Setup Menu: 1. Press the SETUP button on the front panel of the RG2200.
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, then press SELECT Use EXIT to return to program viewing 2. Use the down or up arrow on the RG2200 or the remote to highlight TV Setup. 3. Press the SELECT button on the RG2200 or the remote control.
LECT and nothing happens, you need to determine which TV the remote operates. See “Determining the Remote Control ID” on page 39. TV (RF) S ERIFYING THE ETTING 1. Press SETUP button on the RG2200 front panel. The Gateway Menu is displayed.
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2. Use the down or up arrow on the RG2200 or the remote control to scroll to TV Setup. 3. Press SELECT. The TV Setup Menu will be displayed on your TV. 4. Use the down or up arrow on the remote control to highlight the TV you want to examine.
If a selected language is not provided on a particular channel, the RG2200 defaults to the primary language provided with the program. For example, if you are watching a Spanish-only channel, Spanish audio is played regardless of the Secondary Audio Display option.
5. Press SELECT. The Setup TV# menu is displayed. 6. Use the up or down arrow button on your RG2200 or remote control to highlight Secondary Audio. 7. Use the left and right arrow buttons to cycle through the alternate languages until the language you want is displayed.
5. Press SELECT. The Setup TV# menu is displayed. 6. Use the up or down arrow button on your RG2200 or remote control to highlight Display Language. 7. Press the right arrow button to highlight the default language, which was English in the previous examples.
ELETEXT Some televisions in European countries support Teletext. Teletext data is passed through the RG2200 to your television. Refer to your TV’s User’s Guide for instruc- tions on how to use Teletext. EADS (E MERGENCY LERT EVICE UPPORT Your NSP enables the EADS (Emergency Alert Device Support) on each TV when service is established.
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Alert System) broadcasts: • You hear a two-tone attention signal during Emergency Alert broadcasts. • The RG2200 automatically tunes your TV to the channel that is broadcasting the EAS message. • The emergency message appears at the top of your TV screen.
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A pop-up message appears on your TV screen to advise you of what type of emergency has occurred and the channel you should tune for more information. • The RG2200 automatically tunes your TV to the channel that is broadcasting the EAS message.
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For national and required monthly testing alerts, the RG2200 automatically tunes your TV to the EADS broadcast channel. Flash Flood Warning Tune to Channel 6 for information...
RG2200 to your NSP (Network Service Provider) may be wired differently than the RJ- 45 cable that connects your PC to the RG2200. Do not switch these two cables. If the cables are switched, the network connection to your RG2200, or your Ethernet con- nection to your PC may not operate.
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RJ-45 CAT 5 Ethernet cable RJ-45 The RG2200 Ethernet output can connect to multiple PCs through the use of a hub. Whether all PCs connected in this manner can be provided with Internet access ser- vice depends on your NSP.
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Multiple PCs connected to the Internet through the RG2200. 1 10-230 VAC N ETWORK IN/ 50 -60 Hz N ETWORK IN TV OUT S-VID EO VID EO AUDIO -L AUDIO-R AC -3 TV O UT BLASTER 13A MAX ETHERNET Ethernet hub...
ONFIGURATION XAMPLES Your Network Service Provider installs the RG2200 and connects all your electronic devices to the RG2200. However, you may need the information in this section if you ever want to do any of the following: • Move existing devices to a different location •...
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RG2200 back panel. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX 1. NETWORK IN. 2. NETWORK IN/TV OUT. 3. TV OUT. 4. S-VIDEO. 5. VIDEO (composite). 6. AUDIO L and AUDIO R.
TV/VCR/A UDIO ONNECTIONS TV OUT (VHF) to TV1. 110-230 VAC NETWORK IN/ 50-60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 TV OUT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
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VIDEO (composite)/AUDIO-L/AUDIO-R to TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
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S-VIDEO/AUDIO-L/AUDIO-R to TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz BLASTER TV OUT 13A MAX VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
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TV OUT (VHF) to VCR/TV1. 110-230 VAC NETWORK IN/ N ETWO RK IN TV OUT S-VIDEO VIDEO AUD IO -L AUDIO -R AC-3 50-60 H z TV O UT BLASTER 13A MAX ANTENNA IN OUT TO TV VHF/UHF Video1 Video2 S-Video Video In Audio L...
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Composite VIDEO with AUDIO-L/AUDIO-R to VCR and TV1. 110-230 VAC NETWO RK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX VIDEO IN AUDIO IN VHF/UHF VIDEO OUT AUDIO OUT Video1 Video2 S-Video Video In Audio L...
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S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX audio receiver AUDIO IN AUDIO OUT VHF/UHF Video1 Video2 S-Video Video In Audio L Audio R...
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S-VIDEO/Digital Audio to audio receiver and TV1. 110-230 VAC NETWORK IN/ NETWORK IN TV O UT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 50-60 Hz TV OUT BLASTER 13A MAX audio receiver DIGITAL AUDIO IN AUDIO IN AUDIO OUT VHF/UHF Video1 Video2 S-Video Video In Audio L...
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Basic home entertainment center. 110-230 VAC NETWORK IN/ N ETWORK IN TV O UT S-VIDEO VIDEO AUDIO -L AUDIO -R AC-3 50 -60 Hz TV OUT BLASTER 13A MAX VHF/UHF Video1 Video2 S-Video AUDIO IN Video In Video Out VIDEO IN VIDEO OUT Audio L AUDIO OUT...
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Advanced home entertainment center with Surround Sound (with Dolby Digital 5.1 capability). 110-230 VAC NETWORK IN/ NETWO RK IN TV O UT S-VIDEO VIDEO AUDIO -L AUDIO -R AC-3 50-60 Hz TV OUT BLAS TER 13A MAX VHF/UHF Video1 Video2 S-Video Video Out Video In...
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IR Blaster connection and positioning. 110-230 VAC NETWORK IN/ 50-60 Hz NETWORK IN TV OUT S-VIDEO VIDEO AUDIO-L AUDIO-R AC-3 TV OUT BLASTER 13A MAX IR Blaster port IR Blaster cable from IR Blaster port IR Blaster...
Obstruction between Make sure that nothing is on or the remote and the blocking a clear line of sight between RG2200 or IR the RG2200 and the remote. Transmitter. Remote will not accept Weak batteries. Replace batteries and reprogram. programming changes...
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RF channel (for example 6,7, or 13) for the TV you are using (TV-1, TV-2, or TV-3). If the baseband video output on the RG2200 is connected to the VIDEO IN input on the TV, make sure the TV is set to the correct video input.
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Problem Possible Cause Try This No picture Your RG2200 has To restart your RG2200, press and recently received a hold down the power button on the software download. front panel for 5 seconds. Sometimes after a download the system fails to operate. You may need to restart your RG2200.
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Problem Possible Cause Try This No power Power cord is Check to make sure that the RG2200 disconnected. is plugged into a live electrical outlet. Note: If the outlet is controlled by a wall switch, make sure the switch is...
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Problem Possible Cause Try This Amber On-line LED You don’t have on-line Call your Network Service Provider to services. initiate service. Amber Network LED The Gateway is not Unplug power connection on back of ready for use. Gateway then reconnect if light stays on more than 10 minutes.
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Be sure that the remote control you are using came with your RG2200. Using more than one type of remote with the RG2200 does not work. Your NSP equips you with a set of remote controls that are all of the same type and model. For information about...
VCR C ODES TV C ODES This section lists TV models that are TV and Codes TV and Codes compatible with the RG2100 and their codes. If you do not find the TV code Bell & Howell: 018 DBX: 238 you need in the list, call your NSP.
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TV and Codes TV and Codes TV and Codes Goldstar: 005, 010, 045, 098, 194, 223, LXI: 003, 005, 010, 125, 129, 131, 194, National: 008, 010, 011, 012, 190, 211 224, 230, 238 223, 251 Onwa: 041 Hallmark: 005 Lloytron: 224 Optimus: 242 Harmon Kardon: 238...
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TV and Codes TV and Codes TV and Codes RCA: 003, 005, 014, 048, 078, 079, 080, Sears: 003, 005, 042, 096, 098, 099, Telerent: 018, 224 082, 084, 085, 086, 087, 125, 147, 210, 101, 102, 104, 125, 131, 187, 194, 202, Teletech: 032 231, 251, 255 217, 223, 224...
VCR C ODES This table lists the VCR models and VCR and Codes VCR and Codes code numbers that are compatible with America Action: 278 Daewoo: 278, 561, 020, 045 the RG2100. If you do not find the code you need in the list shown, call your American High: 035 Daytron: 020 NSP.
Power Requirements Condition Power Consumption (watts) normal operation <30 watts, 100-240VAC 50-60Hz Environmental Humidity Range Temperature Range Storage Range (non-condensing) 0 to 45°C -40°C to + 80°C 5% to 95% Dimensions Height Widths Depth 2 5/8 in. (6.67cm) 15 5/8 in. (39.7cm) 11 3/8 in.
FCC S TATEMENT OF OMPLIANCE This device complies with Part 15 of the FCC Rules. Operation is subject to the follow- ing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Emergency Alert Device Support 51–54 cable requirements entertainment center Certifications advanced, illustrated changing channels basic, illustrated using the remote control Ethernet connections using the RG2200 buttons single PC channel list select channel order FCC statement of compliance favorite front panel setting up...
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buttons Network Access Provider finding Gateway ID Network Service Provider determining 34–37 Services setting Gateway Menu, illustrated 35, 45 Getting Started Parental Control parental locks pay-per-view using Gateway, determining 34–37 plugging in devices Important Safeguards power requirements Internet preface connecting multiple PCs Internet connections PCs, multiple recording your favorite programs...
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??–79 Surround Sound, wiring illustrated RF settings RF settings, verifying 46–48 RG2200 Teletext using temperature RG2200 buttons, illustrated operating range RG2200 front panel troubleshooting 71–75 Exit button, about blue or black screen Message LED, about no picture Online LED, about...
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AUDIO-L/AUDIO-R and TV1 S-VIDEO and AUDIO-L/AUDIO-R to audio receiver and VCR codes 80–82 S-VIDEO/AUDIO-L/AUDIO-R to TV1 programming TV OUT to TV1 VCR, plugging into TV OUT to VCR/TV1 VCR, using the RG2200 to start VIDEO/AUDIO-L/AUDIO-R to TV1...
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