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AT-320 IAX2 Phone User Manual (V1.43)
AT-320 IAX2 Phone User Manual
1.
AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3
1.1
2.
FEATURES ....................................................................................................... 5
2.1
Hardware.................................................................................................................... 5
2.2
Software ..................................................................................................................... 5
2.3
Standard and Protocol ............................................................................................. 5
2.4
Operating requirements ........................................................................................... 6
2.5
Electric requirements ............................................................................................... 6
2.6
Size ............................................................................................................................. 6
2.7
Installation ................................................................................................................. 6
3.
CONFIGURATION ......................................................................................... 7
3.1
Phone Keypad setup ................................................................................................ 7
3.1.1
Function Keys Introduction: .................................................................................... 7
3.1.2
Keypad setup step by step: ......................................................................................11
3.2
Configured by WEB ................................................................................................ 12
3.2.1
Network Setting ................................................................................................... 13
3.2.2
Audio Setting ....................................................................................................... 14
3.2.3
Dial plan Setting ................................................................................................. 16
3.2.4
IAX2 Protocol Settings ........................................................................................ 18
3.2.5
Other settings:........................................................................................................ 19
3.3
Configured by PalmTool......................................................................................... 22
3.4
Telnet Configuration ............................................................................................... 23
3.4.1
AT-320 Telnet Commands Explanation .................................................................. 23
4.
UPGRADE AT-320 IP PHONE .................................................................. 33
4.1
Use IE browse to upgrade the IP phone ............................................................... 33
4.2
Use the PalmTool to upgrade the IP phone.......................................................... 33
4.3
Use FTP to upgrade the phone.............................................................................. 33
5.
USAGE OF THE PHONE ............................................................................. 35
5.1
Receiving calls ........................................................................................................ 35
5.2
Place a call............................................................................................................... 36
5.3
View Records .......................................................................................................... 38
6.
RESET AT-320 TO FACTORY DEFAULT.................................................. 39
Keison Products
www.keison.co.uk
sales@keison.co.uk
Tel: +44 (0)1245 600560

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Summary of Contents for Keison AT-320 IAX2

  • Page 1: Table Of Contents

    AT-320 IAX2 Phone User Manual (V1.43) AT-320 IAX2 Phone User Manual AT-320 IP PHONE APPEARANCE INTRODUCTION ......3 Function Keys of AT-320 IP Phone Introduction (Normal State):......4 FEATURES ....................... 5 Hardware........................5 Software ........................5 Standard and Protocol ..................... 5 Operating requirements ...................
  • Page 2 Why does it take so long before the phone logins to the server? How to speed it How to set TOS field? ....................44 How to use call transfer function? ................. 44 Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 3: At-320 Ip Phone Appearance Introduction

    AT-323 IAX2 Phone User Manual (V1.43) AT-320 IP phone Appearance Introduction ● AT-320 IP Phone Front Illustration (Refer to Fig 1.1): Fig 1.1 AT-320 IP Phone Illustration Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 4: Function Keys Of At-320 Ip Phone Introduction (Normal State)

    While reviewing missed, received or dialed number, press this key to dial current number Speaker Press this key to have a call without lifting the handset Enter setting mode Confirm change, enter submenu EXIT Back to the parent menu Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 5: Features

    ● TCP/IP: Internet transfer and control protocol ● RTP: Real-time Transport Protocol ● RTCP Real-time Control Protocol ● VAD/CNG save bandwidth ● DHCP Dynamic Host Configuration Protocol ● PPPoE PPP Protocol over Ethernet ● DNS Domain Name Server Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 6: Operating Requirements

    Ethernet Jack. Plug the other end of the cable into HUB. Power on IP phone: plug the power cord adapter into the Power Jack. Then plug the other end of the power cord adapter into the appropriate wall outlet. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 7: Configuration

    “VOL+” or “VOL-” to page the menu up or page the menu down; When “exit settings” submenu item is selected, press “OK/speaker” key to confirm, AT-320 IP phone will reboot and be used the current settings. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 8 Refer to above operation; you can reach any menu to modify any value. Please refer to following structure illustrations to learn the values of each menu item. As for the meaning of each item and value, please refer to Web Browser Setting chapter. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 9 AT-323 IAX2 Phone User Manual (V1.43) Menu Structure: Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 10 AT-323 IAX2 Phone User Manual (V1.43) Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 11: Keypad Setup Step By Step

    “number 1” press “Local IP” key and enter “56712389” to modify press “Speaker” to confirm. Step 3. Save your setting: use “redial” key return to main menu choose “save setting” press “Speaker” to confirm the change. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 12: Configured By Web

    Debug is not set as 0[disable], please input ordinary password. Then click button. The following configured page wills pop up. Refer to Fig 3.1 please. Fig 3.1 Http Setting Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 13: Network Setting

    ● subnet mask: With static IP selected in IPtype drop down list, please enter subnet mask of IP phone here. ● router IP: With static IP selected in IPtype drop down list, please enter router IP address of IP phone here. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 14: Audio Setting

    , gsm and iLBC. ● codec5: Set the priority 6 of the audio compression algorithm. The options are g729 g7231 g711u g711a , gsm and iLBC. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 15 (need system support). user define Set ring as music saved by user by selecting this item. ● speaker in: Set the volume of handfree input. ● speaker out: Set the volume of handfree output. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 16: Dial Plan Setting

    ● innerline: Enable/disable multi-settings by selecting corresponding items from dropdown list. AT-320 IP phone allows saving 5 settings totally. disable: Disable multi-settings by selecting this item, then the phone Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 17 Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call auto or forward the calls. Note please refer to FAQ for more information of dial plan Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 18: Iax2 Protocol Settings

    Output all debug information and data in test window by selecting this item. remote debug: Save the debug information in SDRAM of IP phone by Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 19: Other Settings

    ● timezone: Select correct time zone in list box. When debug set as 0[disable], if input ordinary password (default one is 1234), then following page will pop up after clicking . And only those Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 20 Name field following 001, and then input 5989426454 into Phone number field. Then Jack’s number 5989426454 is saved in phone book. Then please click Save/Back button. In normal state, you can use speed dial to call numbers saved in phone book. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 21 AT-323 IAX2 Phone User Manual (V1.43) Fig 3.8 Phone Book Illustration ● Upgrade Firmware: Click this button to update the program, the ring and the digit map of IP phone. Fig 3.9 Upgrade firmware Illustration Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 22: Configured By Palmtool

    PalmTool cannot connect IP phone. The parameters of PalmTool is same as the parameters in HTTP, so please refer to HTTP set chapter to learn how to set IP phone. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 23: Telnet Configuration

    Detail descrIPtion of AT-320 Telnet commands Command ? Syntax descrIPtion: No optional parameter Usage: Type command name and parameters following P:\> . Be used as the keyword to supply keyword and parameters of the relevant commands. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 24 2 6.3k 1[enable] ilbcpayload 98 jittersize 0 handsetin 7 handsetout 20 ringtype 0[dtmf] speakerout 20 speakerin 0 ***************Dial Plan Settings*************** dialplan 1[enable] dddcode 10 iddcode 86 iddprefix 00 dddprefix 0 innerline 1[enable] innerlineprefix 0 callwaiting 1[disable] Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 25 1[enable] innerlineprefix 0 callwaiting 1[disable] fwdnumber 82378009 fwdpoweroff 1[enable] fwdalways 1[enable] fwdbusy 1[enable] fwdnoanswer 1[enable] answer 30 digitmap 1[enable] ***************Other Settings*************** password 1234 upgradetype 0[disable] upgradeaddr [empty] sntpIP 0.0.0.0 daylight 0[disable] timezone 55[(GMT+08:00)Beijing,Hong Kong,Urumqi] Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 26 With IPtype set as 0, use this command to set IP of backup DNS server. set mac XX-XX-XX-XX-XX-XX Set MAC address of the AT-320 IP phone. Parameter xx-xx-xx-xx-xx-xx must be an HEX number. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 27 X Set initial volume of handout. X is ranged from 0 through 31. set ringtype X Set types of ring. X is ranged from 0 through 3: 0: ring as ordinary Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 28 Set use innerline call or not. X ranged from 0 through 1: 0: disable; 1: enable innerline call. set innerlinepreifx X With innerline set as 1[enable] , please set the prefix to pick up inner line, such as 0. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 29 Set DTMF relay type. X is ranged form 0 through 1: 0: Inband audio 1: outband audio. set tos X Set TOS segment of IP head package in RTP digital follow. X is range Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 30 Syntax descrIPtion: no keyword. Parameter ranged from 0 through 4. Usage: Load the designated settings to the current position. Relevant Usage: load 1 Command exit Syntax descrIPtion: no keyword and parameter Usage: Exit from Telnet command window without saving the configuration. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 31 Note When you use ftp 0 and ftp 1 commands, if the file get from FTP server is too large or the net speed is too slow, then the process will not be seen in telnet window. Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 32 So if nothing is displayed after too long time, it means that ftp is fail. Note All the Telnet commands of AT-320 IP phone should be written in low case and the password is case sensitive. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 33: Upgrade At-320 Ip Phone

    Use keypad to input the IP address of FTP server Local c) Press , then No19 light will blink twice a second. Once the phone restarts successfully, the new program is effective. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 34 AT-323 IAX2 Phone User Manual (V1.43) Note Please do not change the name of the upgraded program, or the operation will be fail. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 35: Usage Of The Phone

    , pick up the handset to continue the call. When the call is over, put back the handset. Note When you communicate with the other party without lifting the handset, please do not exceed 40 CM from speaker. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 36: Place A Call

    When the other party answers, you can Speaker begin speaking. When the call is over, Press again. The dialed number has been saved into the buffer. ● Place a call without login the Gatekeeper Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 37 IP address of the other party, and then pressing Note When using direct IP call please use “*” replace the “.” In the IP address. For example dial 192*168*1*123 instead 192.168.1.123 Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 38: View Records

    Note AT-320 IP phone supports saving 80 entries unanswered call, dialed call and received call ranged from 1-80 at best. When the entries arrives 80, the latest record will cover the first one. The record will lose when the phone restarts or turned on. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 39: Reset At-320 To Factory Default

    AT-320 to its factory default through the following procedure. Power off, then press“*” and power on (Don’t lose the * until the LCD shows “page0 running ”or“*”), press “#5*5” Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 40: Faq

    3. The “debug” option is set to “disable”. You can change it to output through 4. Your computer and your phone are in the difference subnet. Please change the setting of your computer or the phone to let them in the same network. Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 41: Q5 How To Update The Protocol For The At-320/At-323

    , then the phone will dial-up 56489237 automatically. Or use the 9 speed dial key on the top side of the phone: press speaker, then press one of the 9 speed dial key and then press speed key Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 42: Q11 Why Is There No Sound After Pressing The Speaker Button While Using Mgcp Protocol

    If the number dialed is 82378008, the number sent will be 861082378008. 3."dial number" Convert the number dialed to a new number according to "enable"dial plan, then prefix "dial number"to this new number. This new number is the number Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 43: Q15 What Is "Inner Line

    To speed it up, try the following two methods: 1.set "upgrade type" to "disable", then phone will not check new upgrades from the FTP server. Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...
  • Page 44: Q17 How To Set Tos Field

    If C is unavailable, B will hear busy tone, then B can press “call hold” key to switch back to A and tell A that C is not there. Reserves the right to make changes in technical and product specification Keison Products www.keison.co.uk sales@keison.co.uk...
  • Page 45 AT-323 IAX2 Phone User Manual (V1.43) without prior notice. AT-320 IAX2 Phone User Manual (V1.43) All rights reserved Keison Products www.keison.co.uk sales@keison.co.uk Tel: +44 (0)1245 600560...

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