Avois AV-3500 Quick Setup Instructions Manual

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Solwise

Ltd.

Quick set-up instructions for

The Avois AV-3500 IP

Phone

www.solwiseforum.co.uk

The Solwise Forum is designed to be the first port-of-call for technical support and sales advice for the whole Solwise

product range.

Please check the forum for coverage on any technical problems you have. Many people have trodden your path before

you, and a quick check on the forum will reduce the pressure on our support staff.

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Page 1 Solwise Ltd. Quick set-up instructions for The Avois AV-3500 IP Phone www.solwiseforum.co.uk The Solwise Forum is designed to be the first port-of-call for technical support and sales advice for the whole Solwise product range. Please check the forum for coverage on any technical problems you have. Many people have trodden your path before...
Page 2 Notification is hereby given that Solwise Ltd. reserves the right to modify, change, update or revise this document from time to time as required without the prior obligation to notify any person, company or organization. Further, Solwise makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of its products for a particular purpose.
Page 3: Table Of Contents
Contents Introduction..........................1 Connections..........................1 Dialing............................1 Setup Menu ..........................3 Speed Dial ............................5 Setup The Speed Dial Keys ....................5 Using the Speed Dial Keys ....................5 Phone Book ..........................5 Hold (Mute – for VoIP calls only)....................7 DAM (Digital Answering Machine Only Works On IP Calls) ............7 DAM Setting ..........................7 Volume Adjustment........................8 11 IP Call Transfer ..........................8...
Page 4: Introduction
AV-3500 IP Phone 1 Introduction This is User’s Guide for the AV-3500 IP Phone. Before using the AV-3500 IP PHONE, some basic setup processes are required to make the phone work properly. You should at least setup the IP address of IP PHONE and router when DHCP is disabled. When DHCP server is available, you can skip the process of setting up IP PHONE IP address.
Page 5 ringing noise and the HOLD LED on the phone goes on. If you want to accept the PSTN call you must first hang up the VoIP call. When you have done this the IP Phone will ring for the incoming PSTN call as normal which you can then accept by lifting the handset.
Page 6: Setup Menu
4 Setup Menu MENU NAME: Setup the name of the phone Gary DHCP: Setup DHCP mode (Enable or Disable switched by ← or → Disable key) Setup ADSL Dialup mode (for Support PPPoE – NOT in the UK). Enable or Disable switched by ← or →key ADSL DIALUP: Note*: If you select ADSL DIALUP to “YES”, please complete the settings as required...
Page 7 Note 1 : When setup “ADSL Dialup” function set to “YES” ID for ADSL Dialup ADSL ID: Password for ADSL Dialup ADSL Password: Note 2 : When setup “Gatekeeper” function set to “YES” Gatekeeper IP: Setup Gatekeeper (GK) IP Address If you want to auto search GK, enter “0.0.0.0”...
Page 8: Speed Dial
5 Speed Dial 5.1 Setup The Speed Dial Keys SPEED Dial Please select Speed dial key Press any button from M1 to M10 to select … The system will display the previous setting first (Blank if no Phone number: previous setting.). 210.244.6.122 Press “...
Page 9 P-Book Press “P-Book” key again to exit phone book mode 1.Search 2.New Or arrow key Press 1 Input the keyword and the system will Search Keyword return the record identical match to the “ Ga “ keyword Go to the record most identical match the keyword Browsing mode Down arrow key...
Page 10: Hold (Mute - For Voip Calls Only)
7 Hold (Mute – for VoIP calls only) The Hold function can only work during talking mode. After pressing the “HOLD” key the& remote side of the communication line will hear music playing. (Codec must set to: Default G.723.1) Hold Hold Play the music to the other end Press again to stop the function...
Page 11: Volume Adjustment
Set DNS to a well-known Domain Name Server, e.g. 168.95.192.1 13 Call Forward (between IP/PSTN) The AV-3500 IP phone can be setup to forward IP calls to a PSTN number or PSTN to and IP number. The setting for the Gateway function Toggle between “Call Forward”...
Page 12: Busy Tone Setting
Setup the phone number for Call IP to PSTN: Forward from IP to PSTN Back to normal mode. Demo1 16:45:59 14 Busy Tone setting Since the busy tone might be different from country to country, make sure to setup your IP Phone’s busy tone for different PSTN environments.
Page 13: Setup From Web Browser
16 Setup from Web Browser Your IP phone can also be setup by using a web browser, such as ‘Microsoft IE’,’ Netscape’. Please note you must first of all check/set the phones IP address using the Menu function on the phone.
Page 14: Setting The External Line Flash Time
18 Setting the PSTN Prefix By default the AV-3500 requires you to enter ‘*0’ as a prefix for all PSTN calls. This is messy! You can alter this setting in the phone setup to <null>. This then means that the phone will allow you to dial PSTN numbers normally without any special prefix.
Page 15: Re-Setting To The Default Settings
20 Doing a firmware upgrade From time to time new firmware may be released for your AV-3500 IP phone which adds new features. To do a firmware upgrade you need to use a tftp programme (these are readily available as shareware or supplied with Windows).
Page 16 Abbreviations ADSL : Asymmetric Digital Subscribe Line CNG : Comfortable Noise Generation DAM : Digital Answering Machine DHCP : Dynamic Host Configuration Protocol DTMF : Dual Tone Multi-Frequency IP : Internet Protocol NAT : Network Address Translation PPPoE : PPP Over Ethernet PSTN : Public Switch Telephony Network SNTP : Simple Network Time Protocol...